IBM TotalStorage DS4200 Installation, User'S, And Maintenance Manual Download | Manualshive

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background image

DS4000

Storage

Expansion

Enclosure

documents

associates

each

of

the

following

documents

with

its

related

common

user

tasks.

Table

47.

DS4000

Storage

Expansion

Enclosure

document

titles

by

user

tasks

Title

User

Tasks

Planning

Hardware

Installation

Software

Installation

Configuration

Operation

and

Administration

Diagnosis

and

Maintenance

IBM

System

Storage

DS4000

EXP810

Storage

Expansion

Enclosures

Installation,

User’s,

and

Maintenance

Guide

U

U

U

U

U

IBM

TotalStorage

DS4000

EXP700

and

EXP710

Storage

Expansion

Enclosures

Installation,

User’s,

and

Maintenance

Guide

U

U

U

U

U

Fibre

Channel

Solutions

-

IBM

DS4000

EXP500

Installation

and

User’s

Guide

U

U

U

U

U

IBM

System

Storage

DS4000

EXP420

Storage

Expansion

Enclosures

Installation,

User’s,

and

Maintenance

Guide

U

U

U

U

U

IBM

System

Storage

DS4000

Hard

Drive

and

Storage

Expansion

Enclosures

Installation

and

Migration

Guide

U

U

Appendix

D.

Additional

DS4000

documentation

161

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Summary of Contents for TotalStorage DS4200

Page 1: ...IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide GC27 2048 00...

Page 2: ......

Page 3: ...IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide GC27 2048 00...

Page 4: ...ad the general information in Notices on page 171 First Edition August 2006 Copyright International Business Machines Corporation 2006 All rights reserved US Government Users Restricted Rights Use dup...

Page 5: ...Product updates 4 Best practices guidelines 5 Storage subsystem components 6 Enhanced Value Disk Drive Modules EV DDMs 6 Controllers 8 Connectors switch and enclosure ID 8 Power supply and fan units 9...

Page 6: ...e 51 Removing an LC LC cable from an LC SC cable adapter 53 Connecting storage expansion enclosures to the DS4200 Express 54 Redundant drive channel pair 55 Overview of steps to connect storage expans...

Page 7: ...89 Battery unit LEDs 90 Controller LEDs 91 Seven segment numeric display LEDs 93 Powering off the storage subsystem 94 Turning off the storage subsystem 94 Performing an emergency shutdown 97 Restori...

Page 8: ...0 related documents 162 Appendix E Accessibility 163 Appendix F European Directive About Product Recycling and Disposal 165 Appendix G Battery Return Program 167 Appendix H Cable Warning 169 Notices 1...

Page 9: ...e channel cable lever and latches 50 31 Removing the LC LC fibre channel cable 51 32 LC SC fibre channel cable adapter 51 33 Removing the LC SC cable adapter protective caps 52 34 Connecting an LC LC...

Page 10: ...ctors for the DS4200 Express 82 62 Power supply and fan unit LEDs 88 63 Front LEDs and controls 89 64 Battery unit LEDs 90 65 Rear controller LEDs controls and connectors 91 66 Numeric display LEDs 93...

Page 11: ...the DS4200 Express Storage Subsystem 86 23 Power supply and fan unit LEDs 89 24 Front LEDs and controls 89 25 Battery unit LEDs 90 26 Rear controller LEDs controls and connectors 91 27 Host and drive...

Page 12: ...x IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 13: ...hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation v Caution These statements indicate situations that...

Page 14: ...r or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and config...

Page 15: ...er than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open...

Page 16: ...the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the...

Page 17: ...d There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cable Warning WARNING Handling the cord on this product or cords...

Page 18: ...xvi IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 19: ...Storage Subsystem recover from an overheated power supply and fan unit troubleshoot and interpret LEDs Chapter 5 Replacing components on page 105 contains step by step instructions about how to instal...

Page 20: ...orage Subsystem Installation User s and Maintenance Guide v DS4300 Fibre Channel Storage Server Installation and User s Guide v DS4400 Fibre Channel Storage Server Installation and Support Guide v DS4...

Page 21: ...ser s and Maintenance Guide 6 Power up the subsystem v DS4100 Storage Server Installation User s and Maintenance Guide v DS4200 Express Storage Subsystem Installation User s and Maintenance Guide v DS...

Page 22: ...tallation and Support Guide for Windows 2000 Server 2003 NetWare ESX Server and Linux v DS4000 Storage Manager online help for post installation tasks 10 Install host software failover drivers on host...

Page 23: ...want more information about IBM products you will find a wide variety of sources available from IBM to assist you This section contains information about where to go for additional information about...

Page 24: ...ussion forums Setting up e mail notification of technical updates about your products v You can order publications through the IBM Publications Ordering System at the following web site www elink ibml...

Page 25: ...vides the correct level of coverage and protection IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation Because IBM does n...

Page 26: ...xxiv IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 27: ...storage expansion enclosures and up to 16 SATA EV DDMs The DS4200 Express does not support fibre channel drive options in this release The DS4200 Express supports attachment of up to six storage expan...

Page 28: ...ion on the various DS4200 Express models and options Operating system support Microsoft Windows 2000 Server and Advance Server Microsoft Windows 2003 Server and Enterprise Edition Sun Solaris IBM AIX...

Page 29: ...sembly M5 black hex head slotted screws 12 Washers 8 4 Gbps SFPs 4 These SFPs are installed in the DS4200 Express host and drive SFP ports Attention The DS4200 Express does not ship with region specif...

Page 30: ...ative A rack mounting template and instructions for installing the support rails and the storage subsystem are provided in this book in Installing the support rails on page 28 To connect your DS4200 E...

Page 31: ...In the pull down menu select Storage A check list displays 8 Place a check in each of the following boxes a Please send these documents by weekly email b Downloads and drivers c Flashes d Any other to...

Page 32: ...n the storage subsystem on page 81 during any attended power up procedure v A storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous re...

Page 33: ...t the DS4200 Express enclosure speed is set at 4 Gbps when these SATA EV DDM CRUs are installed and connected to storage expansion enclosures running at 4 Gbps speed The Link Rate setting speed must b...

Page 34: ...ntly the only supported storage expansion enclosure that attaches to the DS4200 Express Storage Subsystem is the EXP420 Contact your IBM reseller or representatives for other supported storage expansi...

Page 35: ...wer supply and fan units The storage subsystem has two removable power supply and fan units Each power supply and fan unit contains one power supply and two fans The four fans pull air through the dri...

Page 36: ...ply and fan units left and right are identical they are seated in the DS4200 Express chassis in opposite orientations If the power supply and fan unit cannot fully be inserted in the power supply and...

Page 37: ...tery unit that maintains data in the cache in the event of a power failure Figure 5 on page 12 shows how the battery unit slides into the battery backup slot in controller A CRU Lever Latch Figure 4 P...

Page 38: ...ests The battery unit is hot swappable You can remove the battery unit for servicing and then reinsert it while the DS4200 Express continues to perform I O operations However write I O caching is disa...

Page 39: ...of that port to a maximum of 2 Gbps Carefully check the SFP s IBM part number option number and FRU part number to identify its speed There are no physical features that distinguish a 4 Gbps from a 2...

Page 40: ...If you need further assistance please contact IBM technical support your IBM reseller or IBM representative DS4200 Express hardware and software compatibility Table 6 lists the DS4200 Express hardwar...

Page 41: ...pens and displays the properties for that controller You must perform this step for each individual controller To obtain the drive firmware version Right click the Drive icon in the Physical View pane...

Page 42: ...associated equipment sufficient space to install operate and service the storage subsystem and sufficient ventilation to provide a free flow of air to the unit Dimensions Figure 7 shows the dimension...

Page 43: ...e subsystem Temperature and humidity Table 10 lists the acceptable temperature and humidity ranges in which the storage subsystem is designed to operate Important The recommended operating environment...

Page 44: ...assume the power supplies have a 73 percent efficiency and a power factor of 0 99 These tabulated power and heat dissipation values are typical for the storage subsystem Maximum configuration units a...

Page 45: ...performs a power up recovery sequence without operator intervention after power is restored Table 14 DS4200 Express AC power requirements Low Range High Range Nominal Voltage 90 to 136 VAC 198 to 264...

Page 46: ...the DS4200 Expresss are adequately cooled v Air enters at the front of the rack and leaves at the back To prevent the air that is leaving the rack from entering the intake of another piece of equipme...

Page 47: ...ines of hot and cold aisle Perforated tiles or gratings back back T42 racks T42 racks T42 racks Cold aisle Hot aisle Air conditioner back front front front Airflow Figure 9 Example of cold aisle hot a...

Page 48: ...22 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 49: ...efore you lift it from the shipping box to lighten the storage subsystem See Removing the CRUs on page 32 The following steps summarize the DS4200 Express installation process Each step below is detai...

Page 50: ...Storage Subsystem it must be populated with at least two drives If at least two drives are not installed in each attached storage expansion enclosure or DS4200 Express Storage Subsystem when you power...

Page 51: ...devices and your system To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge obser...

Page 52: ...emove the mounting rails mounting hardware and line jumper cords check the remaining contents see Inventory checklist on page 3 without removing the DS4200 Express from the shipping box If any items a...

Page 53: ...port the weight of the fully configured DS4200 Express and associated systems A fully configured DS4200 Express weighs 40 kg 88 lb Ensure that all requirements such as floor space air conditioning and...

Page 54: ...rovided in Appendix B Rack mounting template on page 147 If you want to tear out the templates from this document for easier use use the copies in Appendix B Rack mounting template on page 147 rather...

Page 55: ...ft Bezel Front Right Rail assembly Front Right FRONT Rack Mounting Template DS4200 Express Install first Install second Install second Install first Install first Install first ds420001 Figure 11 Fron...

Page 56: ...to Figure 13 on page 32 while performing these steps 1 Ensure that the rack cabinet has already been installed 2 Ensure that a stabilizer has been correctly attached to the bottom front of the rack t...

Page 57: ...f the rail together 5 Note The support rails are not marked as left or right However each rail can be correctly mounted on only one side of the rack cabinet The rails should be mounted with the alignm...

Page 58: ...on the support rails on page 36 and then skip the CRU replacement instructions provided in Replacing the components on page 38 Attention Remove CRUs from the DS4200 Express chassis to lessen the weig...

Page 59: ...CAUTION Use safe practices when lifting Attention The storage subsystem comes with a bezel that is attached to the front of the unit The bezel protects the light pipes that are located above the drive...

Page 60: ...ving the power supply and fan unit Complete the following steps to remove a power supply and fan unit 1 Squeeze the latch and pull the lever open 90 so that the lever is horizontal to release the powe...

Page 61: ...o record the location and identify your EV DDMs You must record this information to be able to replace the EV DDM in their original order before they were removed 2 Release the latch on the EV DDM CRU...

Page 62: ...CAUTION Do not install modules or other equipment in the top half of a rackmount cabinet while the bottom half is empty Doing so can cause the cabinet to become top heavy and tip over Always install h...

Page 63: ...le to help you lift the DS4200 Express into the rack a Move the storage subsystem to the front of the rackmount cabinet b With help from another person place the back of the storage subsystem on the s...

Page 64: ...replace the controller that you removed before the installation Attention After you remove an controller wait 70 seconds before reseating or replacing the controller Failure to do so may cause undesi...

Page 65: ...correctly Attention Make sure that the levers lock into place in the storage subsystem chassis 3 Repeat step 1 on page 38 and step 2 to replace the second controller Replacing a power supply and fan u...

Page 66: ...s you slide the power supply and fan unit into the empty slot make sure the guide pins on the side of the power supply and fan unit fit into the notches along the sides of the power supply and fan uni...

Page 67: ...hinge of the tray handle latches beneath the storage subsystem bezel as show in Figure 21 2 Push the tray handle down until the latch clicks into place 3 Repeat step 1 and step 2 to replace additional...

Page 68: ...42 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 69: ...on page 78 Enclosure ID settings The enclosure ID comprised of two seven segment numbers is located on the back of each controller next to the indicator lights It provides a unique identifier for each...

Page 70: ...move the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or perf...

Page 71: ...s controllers Long wave SFPs and GBICs are not supported for use in the DS4200 Express or any of the attached DS4000 storage expansion enclosures Long wave SFPs and GBICs are only supported in the fib...

Page 72: ...ents and avoid direct exposure to the beam Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devic...

Page 73: ...P module For more information see Removing an LC LC fibre channel cable on page 50 2 Unlock the SFP module latch v For SFP modules that contain plastic tabs unlock the SFP module latch by pulling the...

Page 74: ...rts into one of the following devices v An SFP module installed in a fibre channel switch port v An SFP module of the host bus adapter port v An SFP module installed in an IBM DS4000 storage expansion...

Page 75: ...rectly with optical instruments and avoid direct exposure to the beam 1 Read the information in Handling fiber optic cables on page 44 2 If necessary remove the protective cap from the SFP module as s...

Page 76: ...s v Press and hold the lever to release the latches before you remove the cable from the SFP module v Ensure that the levers are in the released position when you remove the cable v Do not grasp the S...

Page 77: ...rage expansion enclosures that operate at 1 Gbps such as the EXP500 For more information about connecting to these devices see the documentation that comes with the LC SC fibre channel cable adapter T...

Page 78: ...tly with optical instruments and avoid direct exposure to the beam 1 Read the information in Handling fiber optic cables on page 44 2 Connect one end of an LC LC cable to an SFP module inserted in the...

Page 79: ...se the latches before you remove the cable from an LC SC cable adapter Ensure that both levers are in the released position when removing the cable When removing the cable from the SFP module make sur...

Page 80: ...or enclosures must contain no prior configuration data In the initial installation of the DS4200 Express you can add only new storage expansion enclosures to the DS4200 Express Storage Subsystem This...

Page 81: ...uding the 16 E DDMs in the DS4200 Express internal drive slots is 112 One drive channel from each controller combines to form a redundant drive channel pair Figure 37 on page 56 shows an example of a...

Page 82: ...the DS4200 Express is powered on when storage expansion enclosures are connected refer to the IBM System Storage DS4000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide Dri...

Page 83: ...set unique enclosure IDs for all storage expansion enclosures that are cabled to the DS4200 Express Note The initial release of the DS4200 Express supports EXP420 storage expansion enclosures only Th...

Page 84: ...ler A 2 Controller B 3 Drive Channel 1 Port 2 on Controller A Drive Channel 2 Port 2 on Controller B 4 Drive Channel 1 Port 1 on Controller A Drive Channel 2 Port 1 on Controller B 5 Host Port 2 6 Hos...

Page 85: ...closures together behind a single controller drive port Although this is technically correct use the topology as shown in Figure 40 on page 60 As Figure 40 on page 60 shows when you connect additional...

Page 86: ...oller A Controller B 1 2 2 1 ds470044 Figure 40 One DS4200 Express and two storage expansion enclosure Not recommended cabling Left ESM Left ESM Right ESM Right ESM Controller A Controller B 1 2 2 1 d...

Page 87: ...o six storage expansion enclosures If you are cabling one DS4200 Express Storage Subsystem and up to six storage expansion enclosures Figure 44 on page 62 shows the recommended cabling topology Left E...

Page 88: ...annel in each controller Left ESM Left ESM Right ESM Right ESM Controller A Controller B 1 2 2 1 ds470051 Left ESM Right ESM Left ESM Right ESM Left ESM Right ESM Left ESM Right ESM ds470051 Figure 44...

Page 89: ...enclosures on page 65 Notes 1 Currently only EXP420 storage expansion enclosures are supported in a DS4200 Express Storage Subsystem configuration 2 The DS4200 Express Storage Subsystem supports the...

Page 90: ...ion enclosure Figure 46 shows the recommended cabling scheme for one DS4200 Express Storage Subsystem and one EXP420 storage expansion enclosure Perform the following steps to create the recommended c...

Page 91: ...One DS4200 Express and three or more EXP420 storage expansion enclosures To connect three or more storage expansion enclosures to a DS4200 Express Storage Subsystem alternately connect a storage expa...

Page 92: ...right ESM in the third EXP420 4 5 Connect port 1B 1 on the left ESM in the second EXP420 3 to port 1 of drive channel 1 on the DS4200 Express 6 Connect port 1B 1 on the right ESM in the second EXP420...

Page 93: ...o port 1B 1 on the left ESM in the fourth EXP420 5 6 Connect port 1A on the right ESM in the fourth EXP420 5 to port 1B 1 on the right ESM in the second EXP420 3 7 Connect port 1B 1 on the left ESM in...

Page 94: ...Express to port 1B 1 on the right ESM in the fifth EXP420 6 7 Connect port 1A on the left ESM in the second EXP420 3 to port 1B 1 on the left ESM in the fourth EXP420 5 8 Connect port 1A on the right...

Page 95: ...nnecting secondary interface cables This section is applicable to direct out of band management configurations only If your configuration uses host agent in band management skip this section Use the E...

Page 96: ...ration Storage subsystem management methods Before you configure the storage subsystem determine which method of storage subsystem management you want to use You can manage the storage subsystems in e...

Page 97: ...kstation on the Ethernet network A management station will have the client software installed Attach Ethernet cables to each management station one pair per storage subsystem You will connect the cabl...

Page 98: ...ted host channels on both RAID controllers A and B Using the fibre channel switches up to 128 hosts can be redundantly attached to the DS4200 Express Storage Subsystem in a fibre channel SAN fabric To...

Page 99: ...ntrollers Number Description 1 Controller A 2 Controller B 3 Host Ports 3 Repeat steps 1 on page 72 and 2 for each additional redundant host connection You can create a maximum of two redundant host c...

Page 100: ...DS4200 Express supports redundant drive channel loop configurations You can build a redundant drive channel loop by connecting one or more storage expansion enclosures to the redundant RAID controller...

Page 101: ...as shown in Figure 58 on page 76 v Two storage subsystems in a dual SAN fabric configuration as shown in Figure 59 on page 77 v Two clusters as shown in Figure 60 on page 77 Notes 1 These configurati...

Page 102: ...wo host adapters Host system with two host adapters Switch Switch Interswitch link ds420005 DS4200 Figure 57 Example of a single SAN fabric configuration Host system with two host adapters Host system...

Page 103: ...ed host adapters and drivers go to the following Web site www ibm com servers storage support disk Host system with two host adapters Host system with two host adapters Switch Switch DS4200 DS4200 ds4...

Page 104: ...e the power supply cord to the rail to provide strain relief for the power cord 2 Attach the power supply nut and tighten it securely 3 Connect the power cable to the power supply 4 Plug the supply po...

Page 105: ...be gathered periodically for regular Health Check monitoring regardless of the state of the Recovery Guru You can collect all these logs at once and zip them into a single file by clicking Advanced T...

Page 106: ...load device drivers and updates For DS4000 information go to the following Web site www ibm com servers storage support disk For the latest information about operating system and HBA support clusterin...

Page 107: ...stem Powering on the storage subsystem This section contains instructions for turning the storage subsystem on under normal and emergency situations When you turn on and turn off the DS4200 Express be...

Page 108: ...e powers up the green and amber LEDs on the front and back of the storage expansion enclosure turn on and off intermittently Depending on your configuration it can take several minutes for each storag...

Page 109: ...n each component in the storage subsystem Ensure that all the LEDs show normal status For information about LED status see Solving problems on page 135 c Open the DS4000 Storage Manager Subsystem Mana...

Page 110: ...ission to attach host servers using the appropriate operating system to the DS4200 Express The kit includes a DS4000 Storage Manager Version 9 16 Support CD that has the appropriate IBM DS4000 Storage...

Page 111: ...LEDs these LEDs do not necessarily indicate which component has failed or needs to be replaced or which type of recovery procedure you must perform In some cases such as in the case of a hard disk dri...

Page 112: ...wn in Table 21 Table 21 Product ID for supported storage expansion enclosures compatible with the DS4200 Express Storage Subsystem Enclosure value Current value in this release Product ID EXP420 7 Sel...

Page 113: ...mware 3 Controller NVSRAM 4 Drive firmware Troubleshooting the storage subsystem The DS4000 Storage Manager is the best way to monitor the storage subsystem diagnose a problem and recover from a hardw...

Page 114: ...LEDs Needs Attention indicate a possible failure a blue LED on a CRU indicates that is safe to remove a component The DS4200 Express Storage Subsystem also has a blue Global Locate LED that is lit whe...

Page 115: ...ry LEDs and controls on the front of the storage subsystem Table 24 Front LEDs and controls Number LED Normal Status Problem Status 1 Drive Activity LED On not blinking No data is being processed Blin...

Page 116: ...for the entire DS4200 Express Storage Subsystem or configuration in the case of the Global Summary Fault The Global Summary Fault LED turns on if a fault condition is detected in any component in the...

Page 117: ...Caching is turned off No data in cache Not applicable 4 Diagnostic On Seven segment LEDs indicate diagnostic code Off Seven segment LEDs indicate enclosure ID Not applicable 5 Heartbeat Blinking Off...

Page 118: ...ected On No valid device detected and port is bypassed The L1 and L2 LEDs for each host and drive channel combine to indicate the status and the operating speed of each host and drive channel Table 27...

Page 119: ...n LED that appears as a decimal point between the display numbers The diagnostic LED tuns off when the numeric display shows the storage subsystem enclosure ID The numeric display shows various diagno...

Page 120: ...offline controller L8 Offline Unsupported memory is present or memory is not populated in the correct memory slots Need Attention because the controller is in offline failed state 88 Reset Controller...

Page 121: ...cedure require that you turn off the power v An IBM technical support representative instructs you to turn off the power v A power outage or emergency situation occurs see Restoring power after an une...

Page 122: ...you to perform other procedures before you turn off the power 1 Stop all I O activity to each storage subsystem 2 Remove the front cover from the storage subsystem if applicable 3 Determine the statu...

Page 123: ...weather conditions or other hazardous circumstances If a power outage or emergency situation occurs always turn off all power switches on all computing equipment This helps to safeguard your equipment...

Page 124: ...wever you should always follow the power up sequence listed in the Turning on the storage subsystem section of the appropriate DS4000 Storage Subsystem Installation User s and Maintenance Guide during...

Page 125: ...ray Management window Use the following procedure to resume normal operation after a power supply shutdown Attention Risk of damage from overheating The power supplies automatically shut down when the...

Page 126: ...ting the following steps a Note the status of the LEDs on the front and back of each module A green LED indicates a normal status amber LEDs indicate a hardware fault b Open the Subsystem Management w...

Page 127: ...mance The data for a read operation from the host might be in the cache memory from a previous operation thus eliminating the need to access the drive itself and a write operation is completed when it...

Page 128: ...ese LEDs are located on the power supply and fan units and on the battery unit respectively as shown in Figure 68 on page 103 Replace only the battery unit that is indicated as failed by the LEDs or i...

Page 129: ...ter the battery completes the startup tests Attention Write caching is suspended while a battery pack is either charging or self testing Figure 68 shows the location of the Battery LEDs Table 30 Batte...

Page 130: ...104 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 131: ...age and install it directly into your storage subsystem without setting it down If it is necessary to set the device down place it in its static protective package Do not place the device on your stor...

Page 132: ...at the fibre channel path from the hosts to the other controller is also optimal Use the following procedure to replace a controller in an DS4200 Express Storage Subsystem Each controller has a unique...

Page 133: ...Disconnect all attached interface cables from the failed controller including the SFP modules Ensure that you label each cable so that you can reconnect them correctly to the new controller Use the f...

Page 134: ...the lever away from the chassis to remove the controller from the bay Use two hands when releasing the controller levers Figure 71 shows the controller sliding from the storage subsystem chassis 10 I...

Page 135: ...covery Guru procedures for controller replacement if needed 14 Check the LEDs on the new controller to verify that the controller is fully operational 15 Remove the antistatic protection 16 Use the DS...

Page 136: ...ake changes to data storage devices Before you install or remove drive CRUs review the following information v Blank trays A storage subsystem without a full set of EV DDMs 16 contains blank trays in...

Page 137: ...least two EV DDMs If at least two drives are not installed in each attached storage expansion enclosure or DS4200 Express Storage Subsystem when you power on the DS4200 Express and its attached stora...

Page 138: ...hannel loop IDs When you install a EV DDM in the storage subsystem the drive tray connects into a printed circuit board called the midplane The midplane sets the fibre channel loop ID automatically ba...

Page 139: ...DDM by completing the following steps Note The EV DDM comes installed in a drive tray Do not attempt to detach the EV DDM from the tray a Release the latch on the EV DDM CRU by pressing on the inside...

Page 140: ...at you want to remove Attention Never hot swap a EV DDM CRU when its associated green Activity LED is flashing Hot swap a EV DDM CRU only when its associated amber Fault LED is lit and not flashing 3...

Page 141: ...EV DDMs at the same time on page 116 This is the safest way to exchange EV DDMs without losing data However this method might take a long time to complete because of the backup reconfiguration and re...

Page 142: ...method if you are upgrading EV DDMs containing RAID 0 logical drives All the data currently on the EV DDMs is lost when you replace them therefore you must back up all data that is currently on the E...

Page 143: ...perating system documentation for information about disconnecting the storage subsystem logical drives from the host before the storage subsystem is powered off b Turn off power to the storage subsyst...

Page 144: ...rt the new EV DDM The data on the new EV DDM is still rebuilt but the process takes longer for each EV DDM Remember to reassign the hot spares when you are finished with this procedure Attention After...

Page 145: ...p EV DDMs on page 112 to install the new EV DDMs into the storage subsystem The new EV DDM automatically reconstructs the data after you install it in the drive slot During data reconstruction the amb...

Page 146: ...The DS4200 Express Storage Subsystem drive channel operates at either 2 or 4 Gbps fibre channel interface speed The DS4200 Express Storage Subsystem SATA EV DDM CRUs have an ATA translator card that c...

Page 147: ...with 4 GB Drives Storage Subsystem with Mixed Drives 2 Gbps Drives function in 2 Gbps mode Drives work in 2 Gbps mode All drives work in 2 Gbps mode 4 Gbps Drives do not come online Drives work in 4...

Page 148: ...ty For details about handling static sensitive devices see Handling static sensitive devices on page 25 4 Locate the Link Rate switch Figure 75 shows the location of the Link Rate indicator light on t...

Page 149: ...e fault by completing the following steps a To run the Recovery Guru select the Recovery Guru toolbar button in the Subsystem Management window b Complete the recovery procedure c When the procedure i...

Page 150: ...7 Attention The fans in the power supply and fan units draw in fresh air and force out hot air The power supply and fan units are hot swappable and redundant however if the fans in one power supply an...

Page 151: ...urn the failed power supply and fan unit CRU Note The new power supply and fan unit CRU comes with an instruction sheet and label sheet The instruction sheet provides instructions on placing the appro...

Page 152: ...let 3 Remove signal cables from connectors 4 Remove all cables from devices 9 Turn off the power switch and unplug the power cord from the failed power supply and fan unit 10 Squeeze the latch and pul...

Page 153: ...hat the power supply and fan unit is connected to The power cord may be faulty Go to step 16 v Fault and AC power LED is on but the DC power LED is off The power supply and fan unit is faulty Turn the...

Page 154: ...iled Note Unlike the batteries for other DS4000 Storage Subsystems the DS4200 Express Storage Subsystem battery units do not have set expiration dates Do not replace these batteries after a certain us...

Page 155: ...of used IBM Lithium Lithium Ion and Lithium Ion battery packs For information on proper disposal of these batteries please contact IBM at 1 800 426 4333 Please have the IBM part number listed on the...

Page 156: ...tem use proper antistatic protection when handling components Complete the following steps to replace an SFP module 1 Use the DS4000 Storage Manager client software to print a new storage subsystem pr...

Page 157: ...Management window to check the status the status of all components in the storage subsystem 15 Remove the antistatic protection 16 Does any component have a Needs Attention status v Yes Select the Rec...

Page 158: ...complete the following steps a Squeeze the latch and pull the lever open 90 so that the lever is horizontal to release the power supply and fan unit from the latch The latch is a coral colored tab on...

Page 159: ...snag between the frame and chassis 13 Tighten the four front cage frame screws 14 Insert the EV DDM CRUs Be sure you insert them in the correct slots Use the labels you put on them before you removed...

Page 160: ...134 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 161: ...ic aids Solving problems This section contains information to help you solve some of the problems you might have with your storage subsystem Table 33 on page 136 contains the problem symptoms and erro...

Page 162: ...after being placed online replace the RAID controller Unsupported controller type For example a DS4700 FRU is inserted into a DS4200 Express chassis Use the Storage Manager Client Subsystem Management...

Page 163: ...an SFP module transmission fault in the storage subsystem Replace the failed SFP module See the DS4000 Storage Manager software documentation for more information Battery unit fault Battery unit fail...

Page 164: ...to isolate the faulty component Controller drive port bypass LED The enclosure speed was set to 4 Gbps but the SFP inserted in the controller drive SFP port does not operate at 4 Gbps Use the Recovery...

Page 165: ...are failure Replace the affected CRUs If this does not correct the problem replace the RAID controllers followed by the midplane Contact an IBM technical support representative Front panel Power suppl...

Page 166: ...are Several CRUs Drive or drives failed Replace failed drive or drives FC cable failed Replace FC cable SFP failed Replace SFP RAID controller failure Replace RAID controller Unsupported storage expan...

Page 167: ...A 500GB with Cuiser interposer 42D0392 6 Battery backup unit 41Y0679 Blank drive module 42D0374 Cable FRU 1M 39M5699 Cable FRU 5M 39M5700 Cable FRU 25M 39M5701 Serial cable adapter RoHS 39M5942 SFP LC...

Page 168: ...142 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 169: ...ntroller information record Table 35 provides a data sheet for recording storage subsystem names management types Ethernet hardware addresses and IP addresses Make a copy of this table and complete th...

Page 170: ...rmation record continued Storage subsystem name Management method Controllers Ethernet and IP addresses and host name Host IP address and host name 144 IBM System Storage DS4200 Express Storage Subsys...

Page 171: ...tion record Storage subsystem name Management method Controllers Ethernet and IP addresses and host name Host IP address and host name Controller A Controller B Finance Direct Hardware Ethernet addres...

Page 172: ...sponding bay number Attention If you replace a hard disk drive in the wrong drive bay it might cause a loss of data Table 37 Hard disk drive record Bay number Hard disk drive serial number Replaced ha...

Page 173: ...for the M5 screws are highlighted in the templates The DS4200 Express is 3 U high Align the template with the rack at a U boundary U boundaries are shown as horizontal dashed lines in the rack mountin...

Page 174: ...il assembly Rear right Printed in the U S A REAR Rack Mounting Template DS4200 Express Rail mounting guide ds420002 Figure 83 Rear rack mounting template 148 IBM System Storage DS4200 Express Storage...

Page 175: ...three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a co...

Page 176: ...pe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos Peoples Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Ma...

Page 177: ...8m Israel 39Y7919 9828 Power Cord 250v 10A 2 8m Liechtenstein Switzerland 39Y7922 9829 Power Cord 250v 10A 2 8m Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka S...

Page 178: ...152 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 179: ...document in the DS4000 Storage Manager Version 9 library with its related common user tasks Table 39 DS4000 Storage Manager Version 9 1 titles by user tasks Title User tasks Planning Hardware installa...

Page 180: ...ning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM System Storage DS4800 Installation User s and Maintenance Guide U U U U U IBM...

Page 181: ...tem document titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM System Storage DS4700 I...

Page 182: ...ser Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS4500 Installation and Support Guide U U U IBM Tot...

Page 183: ...titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS4400 Fibre Channel St...

Page 184: ...nfiguration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS4300 Fibre Channel Storage Server Installation and User s Guide U U U IBM TotalStorage DS4300 Rack Mounting Instru...

Page 185: ...bsystem document titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM System Storage DS42...

Page 186: ...ge Server document titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS41...

Page 187: ...4000 EXP810 Storage Expansion Enclosures Installation User s and Maintenance Guide U U U U U IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures Installation User s and Maintenance...

Page 188: ...nce Manual U IBM System Storage DS4000 Problem Determination Guide U IBM Fibre Channel Planning and Integration User s Guide and Service Information U U U U IBM TotalStorage DS4000 FC2 133 Host Bus Ad...

Page 189: ...other required host software components Table 49 defines the keyboard operations that enable you to navigate select or activate user interface components The following terms are used in the table v Na...

Page 190: ...to select press Ctrl Spacebar to select the drive If you press Spacebar alone when multiple drives are selected then all selections are removed Use the Ctrl Spacebar combination to deselect a drive w...

Page 191: ...E The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the prod...

Page 192: ...166 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 193: ...s go to http www ibm com ibm environment products batteryrecycle shtml or contact your local waste disposal facility In the United States IBM has established a return process for reuse recycling or pr...

Page 194: ...168 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 195: ...his product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm...

Page 196: ...170 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 197: ...EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of expr...

Page 198: ...an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability...

Page 199: ...d acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of proper...

Page 200: ...ill be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any rad...

Page 201: ...is product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cann...

Page 202: ...Japanese Voluntary Control Council for Interference VCCI statement 176 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 203: ...tandard for IBM compatibles It extends the XT bus architecture to 16 bits and also allows for bus mastering although only the first 16 MB of main memory are available for direct access agent A server...

Page 204: ...stomer replaceable unit CRU An assembly or part that a customer can replace in its entirety when any of its components fail Contrast with field replaceable unit FRU cyclic redundancy check CRC 1 A red...

Page 205: ...or IBM compatibles that extends the Industry Standard Architecture ISA bus architecture to 32 bits and allows more than one central processing unit CPU to share the bus See also Industry Standard Arch...

Page 206: ...both a storage management station and a host simultaneously host bus adapter HBA An interface between the fibre channel network and a workstation or server host computer See host host group An entity...

Page 207: ...physical partition 3 One to three physical partitions copies The number of logical partitions within a logical volume is variable logical unit number LUN An identifier used on a small computer system...

Page 208: ...ice whose contents are not lost when power is cut off N_port See node port NVS See nonvolatile storage NVSRAM Nonvolatile storage random access memory See nonvolatile storage Object Data Manager ODM A...

Page 209: ...transparently reroutes I Os to the other controller in the redundant set if a controller or I O path fails remote mirroring Online real time replication of data between storage subsystems that are mai...

Page 210: ...is called static because it retains a value as long as power is supplied unlike dynamic random access memory DRAM which must be regularly refreshed It is however still volatile meaning that it can lo...

Page 211: ...etworks It uses the Internet Protocol IP as the underlying protocol Transmission Control Protocol Internet Protocol TCP IP A set of communication protocols that provide peer to peer connectivity funct...

Page 212: ...186 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 213: ...closures 59 one DS4200 Express and up to six storage expansion enclosures 61 cabling topologies continued storage expansion enclosures and storage subsystem 57 cache battery See battery 102 cache memo...

Page 214: ...ssion Class A notice 174 Electronic emission notices Australia and New Zealand Class A statement 175 European Union EMC Directive conformance statement 175 Federal Communications Commission FCC statem...

Page 215: ...le adapter connecting to a device 51 connecting to an LC LC fibre channel cable 52 protective caps 52 removing an LC LC fibre channel cable 53 using 51 LEDs battery unit 90 cache battery 102 controlle...

Page 216: ...static sensitive devices 25 SATA technology 2 settings fibre channel loop and ID 43 44 storage expansion enclosure 69 SFP modules described 13 replacing 130 shutdown emergency 97 site preparation 27...

Page 217: ...roubleshooting 135 no power 99 overheating problem 99 procedure 87 turning off power for planned shutdown 94 turning off the storage subsystem 94 turning on power after power supply shutdown 99 at ini...

Page 218: ...192 IBM System Storage DS4200 Express Storage Subsystem Installation User s and Maintenance Guide...

Page 219: ...Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h h Please tell us how we can improve th...

Page 220: ...pment Department GZW 9000 South Rita Road Tucson Arizona U S A 85744 0001 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 221: ......

Page 222: ...Part Number 41Y0718 Printed in USA GC27 2048 00 1P P N 41Y0718...

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