IBM ThinkPad R40e Troubleshooting Manual Download

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ThinkPad

R40 Series Service and Troubleshooting Guide

Summary of Contents for ThinkPad R40e

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Page 3: ...ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 4: ...ABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make ...

Page 5: ... files and programs for these alternative methods are on your hard disk which eliminates having to locate misplaced CDs and problems associated with using an incorrect CD version The complete backup of all the files and programs that IBM preinstalled on your computer resides in a hidden section or partition of the hard disk Although hidden the backups in the partition consume hard disk space There...

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Page 7: ...ktop Area If Windows does not start correctly press the Access IBM button during the startup sequence of your computer and start the Access IBM Predesktop Area Use this area to run diagnostics restore your backups assuming you have made backups using IBM Rapid Restore PC restore to factory contents ie what was there when you received your computer start a utility that enables you to change your st...

Page 8: ...IBM that explains what each part of Access IBM holds to help you vi ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 9: ...system contain brief video clips that show you how to perform certain tasks such as replacing your battery inserting a PC Card or upgrading your memory Click play button to watch the video clip Finding information with Access IBM vii ...

Page 10: ...viii ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 11: ...ter 3 Getting help and service from IBM 41 Getting help and service 42 Getting help on the Web 42 Getting help by fax 43 Calling IBM 43 Getting help around the world 45 Appendix A Important safety instructions 47 Modem safety information 50 Laser compliance statement 51 Appendix B Wireless related information 53 Wireless Interoperability 53 Usage environment and your Health 53 Appendix C Warranty ...

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Page 13: ...Chapter 1 Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer 7 Copyright IBM Corp 2003 1 ...

Page 14: ...Your ThinkPad at a glance Front view Rear view Your ThinkPad at a glance 2 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 15: ...isplay The color display uses TFT technology v Size 13 3 inch 14 1 inch or 15 0 inch v Resolution LCD Up to 1400 by 1050 depending on the model External monitor Up to 2048 by 1536 v Brightness control Keyboard v 87 key 88 key or 92 key v UltraNav TrackPoint and touch pad or TrackPoint only depending on the model v Fn key function v Access IBM button v Volume control buttons v ThinkLight on some mo...

Page 16: ... III PC Card v Stereo Headphone jack v Microphone jack v S Video out connector on some models v 2 Universal Serial Bus USB 2 0 connectors on some models v 2 Universal Serial Bus USB 1 1 connectors on some models v Infrared port on some models v RJ11 telephone connector available if the modem feature is installed v RJ45 Ethernet connector v Ultrabay Plus or Optical storage drive in the fixed bay de...

Page 17: ... operating 5 to 43 C 41 to 110 F At altitudes above 2438 m 8000 ft Maximum operating temperature 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F v Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Heat output v 72 W 246 Btu hr maximum Power source ac adapter v Sine wave input at 50 to 60 Hz ...

Page 18: ...v 6 cell Lithium ion Li Ion battery pack Nominal voltage 14 4 V dc Capacity 2 0 AH Specifications 6 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 19: ...focation from plastic bags v Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13cm 5 in v Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Be gentle with your computer v Avoid placing any objects including paper between the display and the keyboard or the palm rest v Do not drop bump scratch twist hit vi...

Page 20: ...c switched telephone network PSTN Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem Analog phone lines are often used in homes while digital phone lines are often used in hotels or office buildings If you are not sure which kind of phone line you are using contact your telephone company v Your computer might...

Page 21: ...line detergent to wipe the exterior of the computer v Avoid spraying cleaner directly on the display or the keyboard v Gently wipe the display with a soft dry cloth If you see a scratch like mark on your display it might be a stain transferred from the keyboard or the TrackPoint stick when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remai...

Page 22: ...Caring for your ThinkPad computer 10 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 23: ...eyboard problems 18 UltraNav problems 19 Standby or hibernation problems 20 Computer screen problems 24 Battery problems 26 Hard disk drive problems 27 Startup problems 27 Other problems 30 Starting IBM BIOS Setup Utility 32 Recovering pre installed software 34 Upgrading the hard disk drive 35 Replacing the battery 37 Install a memory module 38 Copyright IBM Corp 2003 11 ...

Page 24: ...you have time to run the entire test do not interrupt the test while it is running The System Test of the Test Scripts runs some tests of critical hardware components but it does not run all of the diagnostic tests in PC Doctor for Windows If PC Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems consider running more of the tests in ...

Page 25: ...s F10 and then Enter to restart the system 0185 Bad startup sequence settings Enter BIOS Setup and load Setup defaults Checksum of the startup sequence setting in the EEPROM is not correct Go to IBM BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system 0187 EAIA data access error The access to EEPROM is failed Have the computer servic...

Page 26: ... following If an external keyboard is connected do the following v Turn off the computer and disconnect the external keyboard then turn on the computer Make sure that the built in keyboard operates correctly If it does have the external keyboard serviced v Make sure that the external keyboard is connected to the correct connector Test the computer by using PC Doctor v If the computer stops during ...

Page 27: ...ror code have the computer serviced 02D0 System cache error The cache is disabled Have the computer serviced 02F4 EISA CMOS not writable Have the computer serviced 02F5 DMA test failed Have the computer serviced 02F6 Software NMI failed Have the computer serviced 02F7 Fail safe timer NMI failed Have the computer serviced 1802 Unauthorized network card is plugged in Power off and remove the miniPCI...

Page 28: ...EMM386 EXE NOEMS and save this file CardBus Configuration Error Device Disabled Go to the IBM BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system Thermal sensing error The thermal sensor is not functioning correctly Have the computer serviced Errors without messages Problem When I turn on the machine nothing appears on the screen an...

Page 29: ...If you still see only the cursor on the screen have the computer serviced Problem My screen goes blank while the computer is on Solution Your screen saver or power management may be enabled Touch the TrackPoint or the touch pad or press a key to exit the screen saver or press the power switch to resume from standby or hibernation Problem The DOS full screen looks smaller Solution If you use a DOS ...

Page 30: ...h problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power switch for 4 seconds or more If the computer is still not reset remove the ac adapter and the battery Keyboard problems Problem The cursor does not move after the computer returns from one of the power management modes Solution Make sure you followed t...

Page 31: ...s on the external keyboard do not work Solution If you are using ThinkPad Port Replicator Port Replicator II or MiniDock make sure that the keyboard cable is correctly connected to the keyboard connector If the connection is correct disconnect the cable and make sure that the built in keyboard operates properly If the built in keyboard works there is a problem with the external keyboard Try using ...

Page 32: ...s does not support Mini Dock Port Replicator and Port Replicator II Problem The mouse buttons do not work Solution If your ThinkPad computer has the TrackPoint only this problem may occur Change the mouse driver to Standard PS 2 Port Mouse and then reinstall IBM PS 2 TrackPoint Drivers are provided in the C IBMTOOLS DRIVERS directory on your hard disk drive If your hard disk drive does not contain...

Page 33: ...rn from standby mode or the standby indicator stays on and the computer does not work Solution If the system does not return from standby mode it may have entered standby or hibernation mode automatically because the battery is depleted Check the standby indicator v If the standby indicator is on your computer is in standby mode Connect the ac adapter to the computer then press Fn v If the standby...

Page 34: ...ects the insertion of a CD ROM or a DVD ROM automatically For Windows NT If you enable the CD ROM AutoRun feature the timer cannot trigger the computer to enter standby mode To enable the timer disable the AutoRun feature by editing the configuration information in the registry as follows HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services Cdrom Autorun 0x1 Autorun 0 Problem The Fn F12 key combin...

Page 35: ...ent 3 Click Suspend Resume Options 4 Click Enable Hibernation 5 Click OK For Windows XP or Windows 2000 1 Start the ThinkPad Configuration Program 2 Click Power Management 3 Click the Hibernate tab 4 Select the hibernate support checkbox 5 Click OK Note You can enter hibernation mode by pressing Fn F12 only if the PM driver for Windows 2000 or Windows XP has been installed Problem Under Windows XP...

Page 36: ... correctly set v The monitor type is correct To check these settings do as follows For Windows 2000 and Windows 98 1 Double click Display in the Control Panel The Display Properties window opens 2 Click the Settings tab 3 Check if the color depth and resolution are correctly set 4 Click Advanced 5 Click the Adapter tab 6 Make sure ATI Mobility RADEON or ATI Mobility RADEON 7500 is shown in the ada...

Page 37: ...rogram correctly If they are installed and configured correctly have the computer serviced Problem The screen stays on even after you turn off your computer Solution Press and hold the power switch for 4 seconds or more to turn off your computer then turn it on again Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic ch...

Page 38: ... battery status indicator shows empty or Your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery Problem The operating time for a fully charged battery is short Solution Discharge and recharge the battery If your battery s operating time is still short use a new battery Problem The computer does not operate with a fully charged battery Solu...

Page 39: ... by pressing the Insert key Startup problems Problem The Microsoft Windows operating system will not start Solution Use the Access IBM Predesktop Area to help solve or identify your problem Starting the Access IBM Predesktop is easy If the Windows operating system does not start correctly the Access IBM Predesktop Area will start automatically If for some reason the Access IBM Predesktop Area does...

Page 40: ...ling IBM on page 43 v Restore your backups restores backups you have made with IBM Rapid Restore PC if backups have been made v Run diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them v Create diagnostic disks helps you create special disks used during diagnostic tests In the left panel of the Access IBM Predesktop Area you ...

Page 41: ... can set for the Access IBM Predesktop Area Information gathers essential information about your PC that you can provide to call center technicians if necessary Help provides information about the various pages in Access IBM Predesktop area Exit closes the Access IBM Predesktop Area and resumes the startup sequence that was interrupted Solving computer problems Chapter 2 Solving computer problems ...

Page 42: ...at the computer starts from the device you want Also make sure that the device from which the computer starts is enabled by checking that there is no mark preceding the device name If there is such a mark clear the mark to enable the device by pressing the Insert key Problem The computer does not respond Solution IRQs for the PCI are all set as 11 The computer does not respond because it cannot sh...

Page 43: ...ked with a CD logo on the label If you use a disc that does not meet these standards we cannot guarantee that it will play or that if it does play the sound quality will be good Problem You may receive Unsafe Removal of Device message that mentions the USB 1 x device when you resume from suspend or hibernation on Windows 2000 Solution You can safely close this box It is a USB 2 0 driver issue on W...

Page 44: ... The Access IBM Predesktop Area appears on the screen If you have deleted the service partition of the hard disk drive or replaced the hard disk drive itself the Access IBM does not appears Refer to the Note below Next double click the Start setup utility icon If you have set a supervisor password the IBM BIOS Setup Utility menu appears after you enter the password You can start the utility by pre...

Page 45: ...ault settings You can also select an option in the Restart submenu to load the default settings or discard the changes 7 Select Restart then press Enter Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Solving computer problems Chapter 2 Solving computer problems 33 ...

Page 46: ... process Use a drive that is compatible with your computer To use the Product Recovery program to restore your pre installed software do the following 1 Create a Recovery Repair diskette according to the procedure below 2 If possible save all your files to media other than your hard disk 3 Turn off your computer 4 Turn on your computer At the prompt press the Access IBM button The prompt To interr...

Page 47: ... shocks Put the drive on a material such as soft cloth that absorbs the physical shock v Do not apply pressure to the cover of the drive v Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off ...

Page 48: ...ll them 9 Turn the computer over so that its bottom side is up Reinstall the screw Note You can replace the screw with a security screw to prevent the hard disk drive from being removed easily The security screw may not be included in your ship group You can however purchase screw directly from NABS at www nabsnet com 10 Reinstall the battery 11 Turn the computer over again Connect the ac adapter ...

Page 49: ...computer over 3 Slide the battery latch to unlock it 1 then remove the battery 2 Note The first position of the battery latch is for releasing the lock of the battery 2 1 4 Align the side of a fully charged spare battery with the side of the battery space in the computer 1 then gently push the battery into the space 2 1 2 5 Slide the battery latch to lock it 6 Turn the computer over again Connect ...

Page 50: ...lot remove it to make room for the new one by pressing out on the latches on both edges of the socket at the same time Be sure to save it for future use 5 Find the notch on the side of the SO DIMM Attention To avoid damaging the SO DIMM do not touch its contact edge 6 With the notched end of the SO DIMM toward the right side of the socket insert the SO DIMM into the socket at an angle of about 20 ...

Page 51: ...left area of the screen press the Access IBM button The Access IBM Predesktop Area appears on the screen If you have deleted the service partition of the hard disk drive or replaced the hard disk drive itself the Access IBM does not appear Refer to the Note below Next double click the Start setup utility icon The IBM BIOS Setup Utility screen appears The Installed memory item shows the total amoun...

Page 52: ...Install a memory module 40 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 53: ...Chapter 3 Getting help and service from IBM Getting help and service 42 Getting help on the Web 42 Getting help by fax 43 Calling IBM 43 Getting help around the world 45 Copyright IBM Corp 2003 41 ...

Page 54: ...irectory or you can contact the IBM HelpCenter Some fees might apply Getting help on the Web On the World Wide Web the IBM Web site has up to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is www ibm com pc IBM provides an extensive Web site dedicated to mobile computing and to ThinkPad computers at www ibm com pc support Rese...

Page 55: ...blem v IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering change management Occasionally there might be changes that are required after a product has been sold IBM or your reseller if authorized by IBM will make selected Engineering Changes ECs available that a...

Page 56: ...ne numbers Note Telephone numbers are subject to change without notice For the latest list of IBM HelpCenter telephone numbers and hours of operation visit the Support Web site at www ibm com pc support Country or region Language Telephone Number Argentina Spanish 0800 666 0011 Australia English 1300 130 426 Austria German 01 24592 5901 Bolivia Spanish 0800 0189 Belgium Dutch French 02 210 9820 02...

Page 57: ...d Kingdom English 0 1475 555 055 United States English 1 800 772 2227 Uruguay Spanish 000 411 005 6649 Venezuela Spanish 0 800 100 2011 1 If you purchased your ThinkPad computer in Japan the telephone number of the IBM Help Center is given to you as soon as you finish registering the computer For detailed information visit the Web site at www ibm com jp pc ibmjreg Getting help around the world If ...

Page 58: ...of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www ibm com pc support and click Warranty Lookup Eligible IBM computers are identified by their four digit machine types For more information about International Warranty Service see Service Announcement 601 034 at http www ibm com C...

Page 59: ...ι επικ νδυνο Για να αποϕ γετε τον κ νδυνο ηλεκτροπληξ ας ταν εγκαθιστ τε µετακινε τε ανο γετε τα καλ µµατα του προϊ ντος των προσαρτηµ νων συσκευ ν συνδ ετε και αποσυνδ ετε τα καλ δια πως περιγρ ϕεται παρακ τω Αν παρ χεται τριαγωγικ καλ διο ρε µατος µε αυτ το προϊ ν πρ πει να συνδεθε σε σωστ γειωµ νη πρ ζα Copyright IBM Corp 2003 47 ...

Page 60: ... βραχυκυκλ σετε v Κρατ στε το µακρι απ παιδι Μην πετ τε το πακ το µπαταρι ν σε απορρ µµατα που καταλ γουν σε χωµατερ ς χ ρους υγειονοµικ ς ταϕ ς απορριµµ των Η απ ρριψη της µπαταρ ας πρ πει να γ νεται σ µϕωνα µε τις τοπικ ς διατ ξεις κανονισµο ς και τις προδιαγραϕ ς ασϕ λειας της εταιρε ας σας ΚΙΝ ΥΝΟΣ Αν η εϕεδρικ µπαταρ α δεν αντικατασταθε µε σωστ τρ πο υπ ρχει κ νδυνος κρηξης Η µπαταρ α λιθ ου ...

Page 61: ...ΚΙΝ ΥΝΟΣ Σηµε ωση ασϕ λειας κ ριας µπαταρ ας ΚΙΝ ΥΝΟΣ Σηµε ωση ασϕ λειας εϕεδρικ ς µπαταρ ας Παρ ρτηµα Α Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια 49 ...

Page 62: ...ς πρ πει να γ νεται σ µϕωνα µε τις τοπικ ς διατ ξεις κανονισµο ς Η οθ νη υγρ ν κρυστ λλων ε ναι κατασκευασµ νη απ γυαλ και υπ ρχει κ νδυνος να σπ σει αν ο υπολογιστ ς χτυπηθε π σει κ τω Αν η οθ νη υγρ ν κρυστ λλων σπ σει και το υγρ που περι χεται σε αυτ ν ρθει σε επαϕ µε τα µ τια τα χ ρια σας πρ πει αµ σως να τα πλ νετε µε νερ για τουλ χιστον 15 λεπτ Αν παρατηρ σετε οποιαδ ποτε συµπτ µατα µετ την ...

Page 63: ... LASER DE CLASSE 1 KLASS 1 LASER APPARAT Η µον δα ε ναι πιστοποιηµ νη απ τον κατασκευαστ ως προϊ ν που καλ πτει τις απαιτ σεις του Κ δικα Οµοσπονδιακ ν Κανονισµ ν 21 του Υπουργε ου Υγε ας και Ανθρωπ νων Υπηρεσι ν των ΗΠΑ DHHS 21 CFR και συγκεκριµ να του Υποκεϕαλα ου J για προϊ ντα laser Κατηγορ ας 1 Σε λλες χ ρες η µον δα ε ναι πιστοποιηµ νη ως προϊ ν που καλ πτει τις απαιτ σεις των προτ πων IEC82...

Page 64: ...τωµ νη δ οδο laser Κατηγορ ας 3A Σηµει νονται τα ακ λουθα ΚΙΝ ΥΝΟΣ Εκπ µπει ορατ και α ρατη ακτινοβολ α laser ταν τα κ λυµµα ε ναι ανοιχτ Αποϕε γετε την απευθε ας κθεση των µατι ν στην ακτινοβολ α Μην κοιτ τε απευθε ας στην κατε θυνση της δ σµης και µην την εξετ ζετε µε οπτικ εργαλε α Φυλ ξτε αυτ ς τις οδηγ ες 52 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 65: ...e interoperable with any Bluetooth product that is compliant to Bluetooth Specification 1 1 as defined by the Bluetooth SIG Following profiles are supported by IBM Bluetooth Daughter Card with IBM Integrated Bluetooth II Software v Generic Access v Service Discovery v Serial Port v Dial up Networking v FAX v LAN Access Using PPP v Personal Area Network v Generic Object Exchange v Generic Object Pu...

Page 66: ...I Adapter or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include v Using the integrated wireless cards on board of airplanes or in hospitals v In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncerta...

Page 67: ...g on the country or region where service is performed or the machine type Machine type 2681 and 2684 Country or region Warranty period All Parts 1 year labor 1 year Battery pack 1 year Machine type 2682 and 2683 Country or region Warranty period All Parts 3 years labor 3 years Battery pack 1 year Machine type 2685 Country or region Warranty period All Parts 90 days labor 90 days Battery pack 90 da...

Page 68: ...ght be changes that are required after a product has been shipped from IBM In those instances IBM will make Engineering Changes ECs available that apply to your hardware The following items are not covered under warranty service v Replacement or use of non IBM parts All IBM parts contain a 7 character identification in the format IBM FRU XXXXXXX v Identification of non IBM software problem sources...

Page 69: ...imited Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the foll...

Page 70: ...E WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service T...

Page 71: ...e IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable ...

Page 72: ...DER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES LOST PROFITS OR LOST SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURI...

Page 73: ...d to the extent permitted by the applicable legislation Limitation of Liability The following is added to this Section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell q...

Page 74: ... chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the ICC Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appoi...

Page 75: ...ubject to the limitations in that Act PEOPLE S REPUBLIC OF CHINA PRC Governing Law The following replaces this Section Both you and IBM consent to the application of the laws of the State of New York except when local law requires otherwise to govern interpret and enforce all your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement...

Page 76: ...ddle Eastern or African country you may obtain warranty service for that Machine from the IBM entity within the country of purchase if that IBM entity provides warranty service in that country or from an IBM reseller approved by IBM to perform warranty service on that Machine in that country Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider You are ...

Page 77: ...n and Madrid respectively THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA AND GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Section The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this Section...

Page 78: ... added to this Section Except as expressly provided in these terms and conditions all statutory conditions including all warranties implied but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following replaces items one and two of the first...

Page 79: ... you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM UNITED KINGDOM Limitation of Liability The following replaces items 1 and 2 of the first paragraph of this Section 1 death or personal injury o...

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Page 81: ... can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A Processing date data This IBM hardware product and IBM software products that might be packaged with it have been designed when used in accordance with their associated documentation to process date data correctly within and between the 20th and 21st centuries provided ...

Page 82: ...sion reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult an ...

Page 83: ...of EN 55022 Telecommunication notices Federal Communications Commission FCC and Telephone Company Requirements Part 68 of the FCC Rules 1 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted ...

Page 84: ...0 Columbus Avenue Thornwood NY 10594 1 800 772 2227 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning 7 No customer repairs are possible to the modem If you experience trouble with this equipment contact your Authorized Seller or the IBM Corpo...

Page 85: ...lfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to mak...

Page 86: ...difications effectuées par l utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise à la terre de la source d énergie électrique des lignes téléphoniques et des canalisations d eau métalliques s il y en a sont raccordés ensemble Cette précaution est particulièrement importante dans les régions rurales Avertissement L utilis...

Page 87: ...irements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds b...

Page 88: ...to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this modem The...

Page 89: ...tice for European Union countries Hereby Ambit declares that this J07M058 modem is in conformity with the essential requirements and other relevant provisions of Directive 1999 5 EC Appendix D Notices 77 ...

Page 90: ... by an industrial waste disposal contractor certified by a local government For details visit the IBM Web site at www ibm com jp pc recycle pc If you use a ThinkPad computer at home and need to dispose of it you must comply with local ordinances and regulations Disposing of a ThinkPad computer component containing heavy metal The printed circuit board of a ThinkPad computer contains heavy metal So...

Page 91: ...f you use a ThinkPad computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM ThinkPad HelpCenter TrackPoint PS 2 Ultrabay ThinkLight UltraNav Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the Unit...

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Page 93: ...Appendix D Notices 81 ...

Page 94: ...SS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation Lotus 1 2 3 SmartSuite Word Pro Organizer and Notes are trademarks of Lotus Development Corporation IBM and HelpCenter are trademarks of International B...

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Page 96: ...ANTIE DE QUALITE ET D ADEQUATION A UN USAGE PARTICULIER U S Government Users Restricted Rights Utilisation duplication ou divulgation limitées par le Contract Schedule ADP GSA avec IBM Corporation Lotus 1 2 3 SmartSuite Word Pro Organizer et Notes sont des marques déposées de Lotus Development Corporation IBM et HelpCenter sont des marques déposées de International Business Machines Corporation au...

Page 97: ...debut is Lotus FastSite the suite s new document publishing tool for the Web Organizer time and contact manager Lotus Organizer is the award winning personal and group scheduler with more than 20 million users worldwide Word Pro word processor Lotus Word Pro Millennium Edition for Windows increases word processing productivity for end users by providing the most advanced technology in the areas of...

Page 98: ...nd easy You created the content now you can easily format it for publishing to the Internet or your company s intranet Year 2000 Ready Be ready for the new millennium SmartSuite applications are consistent with Lotus and IBM s definition for year 2000 readiness Compatibility With Microsoft Office and most other popular desktop applications Integration with Lotus Notes and most other strategic ente...

Page 99: ...ment The Proof of Purchase for the IBM Personal Computer boxed with this Lotus SmartSuite Millennium brochure should be retained to support your entitlement Program Service Only 30 day up and running support is available See inside this document for information regarding Lotus Customer Support options Statement of Service These programs are provided AS IS PROGRAMS DESIGNATED AS NO ARE PROVIDED WIT...

Page 100: ...comes with your IBM PC for details of where to call for this free introductory telephone support Lotus Warranty Support Lotus Warranty support is not included with this offer Lotus on the Web The Lotus Web site provides you with complete access to information about Lotus its products Business Partners Solutions and Education Access the site at http www lotus com Paid Support You can obtain more ex...

Page 101: ...Appendix D Notices 89 ...

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Page 103: ...Appendix D Notices 91 ...

Page 104: ...92 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 105: ... v Important Wireless Regulatory Notice for Users iii Information about hard disk capacity iii K keyboard problems 18 O on board help v P password problems 18 PC Doctor for Windows 12 power switch problems 18 problems troubleshooting 13 R recovering software 34 S safety instruction 47 standby problems 20 Startup problems 27 storage device upgrading 35 T telephone help by 43 testing with PC Doctor ...

Page 106: ...94 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 107: ......

Page 108: ... Part Number 92P1853 1P P N 92P1853 ...

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IBM ThinkPad R40e, Troubleshooting Manual

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Summary of Contents for ThinkPad R40e

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