IBM ThinkPad R32 2658, Supplementary Manual, Page: 22 / 94

Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor
®
for Windows
®
. To run PC-Doctor for Windows, do as follows:
1.
Click
Start
.
2. Move the cursor to Programs (in Windows XP, All Programs ) and then to
PC-Doctor for Windows
.
3. Click PC-Doctor for Windows .
4. Choose either the Run Quick Test Set or the Run Normal Test Set .
Attention
Running the Quick Test Sset can take 10 minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
The Quick Test Set runs many tests of critical hardware components, but it
does not run all of the diagnostic test in PC-Doctor for Windows. If PC-Doctor
for Windows reports that all of the tests in the Quick Test Set have been run
and that it has found no problems, consider running additional tests.
If you are preparing to contact IBM for support, be sure to print the test log
so that you can rapidly provide information to the help technician.
Solving computer problems
10
ThinkPad
®
R32 Service and Troubleshooting Guide