IBM ThinkPad i Series 1800, Troubleshooting Manual

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Contents
Finding information with Access ThinkPad iii
Chapter 1. Overview of your new ThinkPad
computer .
. . . . . . . . . . . . 1
Your ThinkPad at a glance . . . . . . . 2
Features . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . 5
Caring for your ThinkPad computer . . . . 6
Chapter 2. Solving computer problems . . 9
Diagnosing problems . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . 11
Error messages . . . . . . . . . . 11
Errors without messages . . . . . . . 14
Password problems . . . . . . . . 15
A power switch problem . . . . . . . 15
Keyboard problems . . . . . . . . 15
TrackPoint problems . . . . . . . . 16
Standby or hibernation problems . . . . 17
Computer screen problems . . . . . . 21
Battery problems . . . . . . . . . 22
Hard disk drive problems . . . . . . 23
Other problems . . . . . . . . . . 24
Starting BIOS Setup Utility . . . . . . . 25
Recover pre-installed software . . . . . . 26
Upgrading the hard disk drive . . . . . . 29
Replacing the battery . . . . . . . . . 31
Chapter 3. Getting help and service from
IBM.
. . . . . . . . . . . . . . 33
Getting help and service . . . . . . . . 34
Getting help on the Web . . . . . . . . 34
Getting help by fax . . . . . . . . . 35
Calling IBM . . . . . . . . . . . . 35
Appendix A. Important safety instructions 39
Modem safety information . . . . . . . 41
Laser compliance statement . . . . . . . 42
Appendix B. Product warranties and
notices
. . . . . . . . . . . . . 45
Warranty Statements . . . . . . . . . 45
IBM Statement of Limited Warranty for
United States, Puerto Rico and Canada
(Part 1 - General Terms) .
. . . . . . 45
IBM Statement of Warranty Worldwide
except Canada, Puerto Rico, Turkey and
United States (Part 1- General Terms)
. . 48
Part 2 - Worldwide Country-Unique Terms 52
Notices. . . . . . . . . . . . . . 57
Processing date data . . . . . . . . 57
References to the Web site addresses . . . 57
Electronic emission notices . . . . . . 58
Telecommunication notices . . . . . . 59
Industry Canada requirements . . . . . 61
Notice for Australia . . . . . . . . 62
Notice for Users in New Zealand . . . . 62
Notice for European Union countries. . . 64
Trademarks . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . 67
© Copyright IBM Corp. 2000
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