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Troubleshooting Charts
Message
Action
The hard disk password
prompt
A hard disk drive password is set. Type the correct password and press Enter
to use the computer (see page 88).
If you still have a problem, have the computer serviced.
The “Test” submenu
Exit
Restart
Start
SystemBoard Memory Display HDD-1 FDD-1
Parallel
PCMCIA-1
PCMCIA-2
FDD-2
HDD-2
HDD-3
Serial
CDROM
DSP
Audio
Infrared
Select the Start icon and follow the instructions to test your system.
If you cannot complete the test, have the computer serviced.
If the test does not find the problem but the problem persists, see if you can
find your problem in the Troubleshooting Charts.
If the test ends in an error, note the error code and have the computer
serviced.
A POST error prompt
ERROR
OK
Cancel
An error was found during POST. Press Enter; then select Start from the
“Test” submenu and run the test.
If the test ends in an error, note the error code and have the computer serviced.
An error prompt
Turn off the computer and start Easy-Setup; then select Test to test the
computer.
If the test ends in an error, note the error code and have the computer serviced.
You can start the operating system by pressing F1 instead, and ignore the error.
The DOS full-screen looks
smaller.
640 x 480
When you use a DOS application that supports only the 640x480 resolution
(VGA mode), the screen image might look slightly distorted or might appear
smaller than the display size. This is to maintain compatibility with other DOS
applications. To expand the screen image to the same size as the actual
screen, start the ThinkPad Configuration program and click on LCD (
); then
select the Screen expansion function. (The image might still look slightly
distorted.)
Note: You can use the Fn
+
F8 keys to do the same thing.
A panel or message that
is not listed in the
troubleshooting charts.
Turn off the computer and start Easy-Setup; then select Test to test the
computer.
If the test ends in an error, note the error code and have the computer serviced.
If you cannot start Easy-Setup, have the computer serviced.
Chapter 4. Solving Computer Problems
121
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