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IBM ThinkPad 390E, Hardware Maintenance Manual

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IBM ThinkPad 390E Hardware Maintenance Manual Download Page 42

Modem Board Checkout

Do the following to isolate the problem to the system
internal modem:

1. Boot from and start PC Doctor. (See “PC Doctor

System Diagnostics” on page 51 for details.)

  2. Select Diagnostics.

3. Select Other Devices.

4. Run Modem Loopback Test and Modem

Dialtone/DTMF Test.

5. Follow the instructions in the message window.

6. If the test detects a modem problem, replace the

modem card.

32

ThinkPad 390E 

 

Summary of Contents for ThinkPad 390E

Page 1: ...S37L 5153 01 IBM Mobile Systems ThinkPad 390E 2626 Hardware Maintenance Manual March 1999 ...

Page 2: ...are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improve ments or changes in the products or the programs described in this publication at any time It is possible that this publication may contain references to or information about IBM products machines and pro grams programming or services that are not announced in ...

Page 3: ...and safety information required to service computers The product specific section includes service refer ence and product specific parts information Important This manual is intended for trained servicers who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to trouble shoot problems effectively Before servicing an IBM ThinkPad product be sure to review t...

Page 4: ...57 N45 N51 P70 P75 ThinkPad 300 350 500 510 710T Expansion Unit Dock I Dock II 30H2356 S82G 1501 01 Mobile Systems HMM Volume 2 ThinkPad Com puters Models 340 355 360 370 700 701 720 750 755 30H2357 S82G 1502 03 Mobile Systems HMM Volume 3 ThinkPad Com puters Models 365 380 385 560 760 SelectaDock 84H8099 S82G 1503 05 Mobile Systems HMM Volume 4 ThinkPad Com puters Models 380 385 560 760 765 05L12...

Page 5: ...iskette 06J0333 S06J 0333 ThinkPad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Reference Diskette 42G2017 S42G 2017 ThinkPad 700C 9552 Reference Diskette 42G2023 S42G 2023 ThinkPad 720 720C 9552 Reference Diskette 61G1194 S61G 1194 ThinkPad Hardware Maintenance Diskette for all Models 355 360 560 750 7...

Page 6: ...vi ThinkPad 390E ...

Page 7: ... Checkout Guide 27 Audio Checkout 28 Diskette Drive Checkout 28 CD ROM ASM Checkout 28 Fan ASM Checkout 29 Keyboard and Auxiliary Input Device Checkout 30 Memory Checkout 31 Modem Board Checkout 32 Power System Checkout 33 TrackPoint Checkout 35 Power Management Features 36 Symptom to FRU Index 39 Numeric Error Codes 40 Error Messages 43 No Beep Symptoms 43 LCD Related Symptoms 44 Keyboard Related...

Page 8: ...ystem Board 84 Combo Bay Interposer Board 85 LCD Bezel ASM 14 1 86 Speaker ASM 14 1 87 VR Board ASM 14 1 88 Microphone ASM 14 1 89 LCD Panel ASM 14 1 89 LCD Inverter ASM 14 1 91 LCD FPC ASM 14 1 92 LCD Bezel ASM 13 3 93 Speaker ASM 13 3 94 VR Board ASM 13 3 95 LCD Inverter ASM 13 3 96 Microphone ASM 13 3 97 LCD Panel ASM 13 3 98 LCD FPC ASM 13 3 99 LCD Bezel ASM 12 1 100 Speaker ASM 12 1 101 VR Bo...

Page 9: ...Service Tools 118 Notices 119 Trademarks 119 Contents ix ...

Page 10: ...x ThinkPad 390E ...

Page 11: ...arts Ensure that all diskette fixes are installed prior to replacing any FRUs listed in this manual Use the following strategy to prevent unnecessary FRU replacement and service expense If you are instructed to replace a FRU and that does not correct the problem reinstall the original FRU before you continue Some computers have both a processor board and a system board If you are instructed to rep...

Page 12: ...the first error code The cause of the first error code can result in false error codes being dis played If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error messages are displayed on the screen as three four five or eight digits The error messages that can be displayed as shorter P...

Page 13: ...ch diskette drives Diskette Capacity 1 44MB Drive 2 88MB Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write Diskette Drive Identifying Mark 5 25 Inch 360KB External Asterisk on bezel 5 25 Inch 1 2MB Internal 1 2 on the eject button The following table provides compatibility information for 5 25 inch diskettes and 5 25 inch diskette drives Note A 360KB dis...

Page 14: ...pourraient causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muß sichergestellt werden daß keine Schrauben Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden Metallteile oder splitter können Kurzschlüsse erzeugen Prima di accendere l elaboratore dopo che é stata effet...

Page 15: ...aufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion f...

Page 16: ...oder Wasser ausgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen La batteria contiene piccole quantità di nichel Non smontarla gettarla nel fuoco o nell acqua né cortocircuitarla Smaltirla se...

Page 17: ...egt über 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzün...

Page 18: ...und kann zerbrechen wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere ed il liquido in ess...

Page 19: ...urn combustible materials or personnel Bien que le voltage des batteries principales soit peu élevé le court circuit ou la mise à la masse d une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben können sie doch bei Kurzschluß oder Erdung genug Strom abgeben um brennbare ...

Page 20: ...ordons d interface Die Stromzufuhr muß abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de quitar una FRU apague el ...

Page 21: ...he customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are ser vicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbo...

Page 22: ...you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary ...

Page 23: ...accident occurs Use caution do not become a victim your self Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in identi fying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service per sonnel from injury This guide a...

Page 24: ...between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alter ations 6 Check inside the unit for any obvious unsafe condi tions such as metal filings contamination water o...

Page 25: ...event the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note...

Page 26: ...o ducts When a CD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of pro cedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação Pour éviter tout risque d exposition au rayon la...

Page 27: ...olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz Rayonnement laser si carter ouvert Évitez de fixer le faisceau de le regarder directement avec des instru ments optiques ou de vous exposer au rayon Laserstrahlung bei geöffnetem Gerät Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyitáskor lézersug...

Page 28: ...18 ThinkPad 390E ...

Page 29: ...rrect by refer ring to the FRU parts list A FRU should not be replaced because of a single unreproducible failure Single failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recur ring problem exists If this is suspected clear the error log and ...

Page 30: ... broken pins or broken connectors caused by exces sive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Damage caused by foreign material in the FDD Diskette drive damage caused by the diskette drive cover being pressed or by the insertion of a diskette with multiple labels Damaged or bent diskett...

Page 31: ...ear Supervisor and HDD passwords The Supervisor password and Hard Disk password Hard Disk1 and Hard Disk2 are security features that are used to protect the system and the hard disk drive data from unauthorized access No overriding capability is provided so it cannot be replaced if they are forgotten If the customer forgets the Supervisor password the system board must be replaced If the customer ...

Page 32: ...ard 32 MB 64 MB or 128 MB DIMM card max 256 MB CMOS RAM 114 bytes 4 Kbytes Video 12 1 inch 64K colors 800x600 pixel TFT color LCD 13 3 inch 64K colors 1024x768 pixel TFT color LCD 14 1 inch 64K colors 1024x768 pixel TFT color LCD Audio 16 bit audio Internal stereo speakers Internal microphone Wavetable MIDI Diskette drive 1 44MB 3 mode 3 5 inch Hard disk drive 3 2 GB 2 5 inch IDE inter face 4 0 GB...

Page 33: ...ne out Line in Microphone in Mouse keyboard Parallel Serial USB RJ11 Video out Infrared transfer IrDA 1 1 Internal modem 56Kbps depends on the model PCI PC Card PCMCIA One Type III or two Type II CardBus ZV port support AC Adapter 56 Watt type ThinkPad 390E 23 ...

Page 34: ...perating system The operating system obtains the status through the system management interface to control the system Fn Result F2 Fuel Gauge display on and off F3 Standby mode F4 Suspend mode F7 Switch between the LCD the external monitor and both the LCD and external monitor F8 Expand shrink screen F11 Switch power mode F12 Hibernation mode 24 ThinkPad 390E ...

Page 35: ...harged 2 Suspend mode Green The computer is in suspend mode Blinking green The computer is entering suspend mode 3 Drive in use Orange Data is being read from or written to the hard disk drive diskette drive or data is being read from the CD ROM drive Do not enter hibernation mode or power off the computer when this indi cator is on 4 Numeric lock Green The numeric keypad on the keyboard is enable...

Page 36: ...Caps Lock key 6 Scroll lock Green Scroll Lock mode is enabled The Arrow keys can be used as screen scroll function keys The cursor cannot be moved with the Arrow keys Not all application programs support this function You enable or disable Scroll Lock mode by pressing the ScrLk key 7 Power on Green The computer is opera tional This indicator is always on when the computer is on and not in suspend ...

Page 37: ...arch the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power on indicator does not go on or stay on Power System Checkout on page 33 then use table in Power Related Symptoms on page 44 POST does not complete No beeps or error codes messages are indi cated Symptom to FRU Index on page 3...

Page 38: ... Diagnostics on page 50 for details 1 Boot from and start PC Doctor See PC Doctor System Diagnostics on page 51 for details 2 Select Diagnostics 3 Select Diskette Drives 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reseat the connector on the system board If the error still remains 1 Reseat the Combobay ASM 2 Reseat the Diskette Drive FDD ASM ...

Page 39: ...M 2 Reseat the CD ROM ASM 3 Replace the CD ROM ASM 4 Replace the Combobay Interposer card ASM 5 Replace the system board Fan ASM Checkout To check the Fan ASM do the following 1 Boot from and start PC Doctor See PC Doctor System Diagnostics on page 51 for details 2 Select Diagnostics 3 Select Other Devices 4 Select Fan 5 Follow the instructions in the message window ThinkPad 390E 29 ...

Page 40: ...page 51 for details 2 Select Interactive Tests 3 Select Keyboard 4 Follow the instructions in the message window If the test detects a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Replace the keyboard 2 Replace the system board The following auxiliary input devices are supported for this computer Numeric keypad Mouse PS 2 compatible Ex...

Page 41: ...e instructions in the message window Note Make sure that the DIMM is properly installed into the connector A loose connection can cause an error System Programs in Flash Memory System setup programs are stored in the flash memory Flash Memory Update The flash memory update is required for the following conditions New versions of system programs New features or options Slot 1 MB Slot 2 MB Total Mem...

Page 42: ...m and start PC Doctor See PC Doctor System Diagnostics on page 51 for details 2 Select Diagnostics 3 Select Other Devices 4 Run Modem Loopback Test and Modem Dialtone DTMF Test 5 Follow the instructions in the message window 6 If the test detects a modem problem replace the modem card 32 ThinkPad 390E ...

Page 43: ...the power problem occurs only when the ThinkPad Port Replicator with Advanced Etherjet Feature If the power on indicator does not turn on check the power cord of the AC Adapter for correct continuity and installation If the operational charge does not work go to Checking the Operational Charging on page 34 Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of ...

Page 44: ... the total power remains with this condition the Battery ASM can charge to 100 of its capacity This protects the Battery ASM from being overcharged or having a shortened life Do the following 1 Power off the computer 2 Remove the Battery ASM and measure the voltage between battery terminals 1 and 7 See the fol lowing figure Note Signal lines not used in these steps are used for communications betw...

Page 45: ...ymptom is not a hardware problem No service actions are necessary if the pointer movement stops ina short period of time If a click button problem or pointing stick problem occurs do the following 1 Boot from and start PC Doctor See PC Doctor System Diagnostics on page 51 for details 2 Select Interactive Tests 3 Select Mouse 4 Follow the instructions in the message window If either the pointing st...

Page 46: ...uested by the Fn key Fn F4 The Lid is closed BIOS Setup The specified time has elapsed Battery low occurs and hibernation conditions are insufficient Note When battery is low the battery status indi cator blinks orange The computer is ejected from the ThinkPad Port Replicator with Advanced Etherjet Feature BIOS Setup The UltraBay FX Combobay switch is pressed Notes 1 In the IBM BIOS Setup Utility ...

Page 47: ... hibernation mode when it is attached to the ThinkPad Port Replicator with Advanced Etherjet Feature Events that cause the computer to enter hibernation mode Hibernation mode requested by function key Fn F12 Timer conditions are satisfied in suspend mode when hibernate by timer is enabled A critically low battery condition occurs The power switch is pressed BIOS Setup The compute exits hibernation...

Page 48: ...ick on OK Note If you change the memory size you need to recreate the hibernation file or partition For partition based hibernation use the hibernation utility to delete the partition first before creating a new one 38 ThinkPad 390E ...

Page 49: ...Do not replace a non defective FRU This index can also be used to help you decide the next possible FRUs to be replaced when servicing a computer Numeric error codes show the errors detected in POST or system operation runtime In the following error codes X can be any number If no codes are available use narra tive symptoms If the symptom is not listed go to Undetermined Problems on page 47 Note F...

Page 50: ...in Sequence 0200 Failure Fixed Disk 1 Reseat hard disk drive 2 Load Setup Defaults in BIOS Setup Utility 3 Hard disk drive 4 System board 0211 Stuck Key Go to Keyboard and Auxiliary Input Device Checkout on page 30 0211 Keyboard error Go to Keyboard and Auxiliary Input Device Checkout on page 30 0212 Keyboard Controller Failed Go to Keyboard and Auxiliary Input Device Checkout on page 30 0213 Keyb...

Page 51: ...onfigure the system then reboot the system 3 System board 0280 Previous boot incomplete Default con figuration used 1 Load Setup Defaults in the BIOS Setup Utility 2 Backup battery RTC 3 System board 0281 Memory size found by POST dif fered from CMOS 1 Load Setup Defaults in the BIOS Setup Utility 2 DIMM 3 System board 02B0 Diskette drive A error 1 Check that the drive is defined with the proper d...

Page 52: ...FRU Action in Sequence 02F5 DMA Test Failed 1 DIMM 2 CPU card 3 System board 02F6 Software NMI Failed 1 DIMM 2 CPU card 3 System board 02F7 Fail Safe Timer NMI Failed 1 DIMM 2 CPU card 3 System board 42 ThinkPad 390E ...

Page 53: ...tem not found 1 Enter BIOS Setup Utility and see if the hard disk drive and diskette drive A are properly identified 2 Diskette drive FDD ASM 3 Hard disk drive 4 System board Critical battery low Save your work then connect the AC Adapter to the computer to recharge the battery No Beep Symptoms Symptom Error FRU Action in Sequence No beep power on indicator on LCD blank no POST Ensure every connec...

Page 54: ... ID 3 LCD FPC ASM 4 LCD inverter 5 LCD 6 System board LCD has extra hori zontal or vertical lines displayed 1 Check the LCD inverter ID 2 LCD FPC ASM 3 LCD inverter 4 LCD 5 System board Keyboard Related Symptoms Symptom Error FRU Action in Sequence Keyboard one or more keys doesn t work 1 Reseat the keyboard cable 2 Keyboard 3 System board Indicator Related Symptoms Symptom Error FRU Action in Seq...

Page 55: ...s assembly 2 System board Speaker Related Symptoms Symptom Error FRU Action in Sequence Speakers make noise or no sound comes from system 1 Speaker 2 System board In DOS or Windows multimedia programs no sound comes from the computer 1 Speaker 2 System board Power Management Related Symptoms Symptom Error FRU Action in Sequence The system will not enter hibernation mode 1 Keyboard if control is fr...

Page 56: ...ermined Problems on page 47 Symptom Error FRU Action in Sequence External display does not work correctly System board USB does not work correctly System board Print problems Run printer self test Printer driver Printer cable System board Serial or parallel port device problems Device driver Device cable Device System board Intermittent Problems Intermittent system hang problems can be caused by a...

Page 57: ... 33 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the ThinkPad Port Replicator with Advanced Etherjet Feature c Printer mouse and other external devices d Battery ASM e Hard disk drive f DIMM g CD ROM and Diskette Drive FDD ASM in the Combobay UltraBay F...

Page 58: ...type If you write a wrong ID into the inverter just reboot and re execute the program and input the correct ID code 4 Restart the computer the new LCD should work normally Note If the LCD cannot display after changing the ID code make sure you write the correct ID code or try reconnecting the LCD FPC cable connectors Setting the Thermal Sensor The system is equipped with sensors to protect against...

Page 59: ... to the computer This utility allows you to add S N data to the EEPROM option 1 read S N data from the EEPROM option 2 delete S N data from the EEPROM option 3 Follow the instructions on the screen Flash UUID The EEPROM on the system board contains the Universal Unique ID UUID that is for Microsoft or Internet use When you replace the system board using the Flash UUID Utility in the ThinkPad CE Ut...

Page 60: ...Running the Diagnostics PC Doctor for DOS is used to perform diagnostics on the ThinkPad 390E 50 ThinkPad 390E ...

Page 61: ...2 TP 390E with audio and press Enter 5 When prompted remove the diskette from the diskette drive then insert the PC Doctor for DOS diskette 2 into the diskette drive and press any key The PC Doctor for DOS diagnostics program screen appears To use PC Doctor 1 Press the left and right arrow keys to move around the main menu Press Enter to enable the highlighted option The main options are Diagnosti...

Page 62: ...ystem board Error Code Test s Message 0 199 Y2K Year 2000 issue detected Error Code Test s Message 1 1 SMBUS No SMBUS detected if iFailNoSmbus 1 1 34 DMA DMA transfer buffer allo cate 1 198 SMBUS No SMBUS detected if iFailNoSmbus 0 1 254 DMA DMA transfer 1 255 DMA DMA page register 1 256 DMA DMA register 1 260 IRQ IRQ controller Error Code Test s Message 1 286 Timer Timer 0 BIOS timer 1 287 Timer ...

Page 63: ...Internal loopback 11 15 COM External loopback 11 40 COM No interrupt detected 11 197 COM No FIFO part can t run FIFO test IR mode enabled can t run serial test No external loopback adapter if prompt times out 11 198 COM Aborted 11 286 COM Baudrate register 11 290 COM DLAB 14 15 LPT External loopback fail 14 40 LPT No interrupt 14 196 LPT Test aborted too many failures 14 197 LPT No loopback prompt...

Page 64: ...PCI No PCI detected 20 5 PCI Incorrect PCI BIOS version 20 27 PCI Problem reading PCI con figuration 20 196 PCI Too many PCI errors 25 14 IDE Controller data loop 25 32 IDE Inquiry data change between reads 25 195 IDE User abort 25 198 IDE No drive parameters readable Testing parameters out of range 25 250 IDE POST BIST 25 260 IDE Read verify 25 262 IDE Seek error 71 1 SB PNPISA sound card detecte...

Page 65: ...Message 89 250 CPU Math coprocessor 89 266 CPU Registers MMX 89 278 CPU Arithmetics 89 282 CPU Logical ops 89 286 CPU String ops 89 294 CPU Exceptions Error Code Test s Message 170 1 LM80 LM81 Chip not detected iFailNoLm80 1 170 27 LM80 LM81 All interrupts masked 170 198 LM80 LM81 Chip not detected iFailNoLm80 0 170 250 LM80 LM81 Interrupt condition detected 175 1 LM75 Max1617 FAN Chip not detecte...

Page 66: ...FID ALERTPACK Asset ID not supported SMBUS not detected if not required AlertPack not supported AlertPack not detected if not required 185 2 ALERTPACK Transmission timeout 185 5 ALERTPACK Invalid revision 185 9 RFID ALERTPACK SMBUS not detected if required AlertPack not detected if required 185 16 ALERTPACK Pattern test 185 262 RFID ALERTPACK Problem reading EEPROM Bad header checksum Bad area che...

Page 67: ...oDimms 1 201 13 DIMM EEPROM write protect failed iFailEpWr 1 201 25 DIMM Bad EEPROM checksum 201 198 DIMM No SMBus detected iFailNoSmbus 0 Error Code Test s Message 202 1 CACHE CPU not in correct mode for test 202 3 CACHE NMI detected during cache test 202 18 CACHE Cache failed random pattern test Error Code Test s Message 206 16 FD Sector pattern test failed 206 27 FD Read failure not able to det...

Page 68: ...r Code Test s Message 215 1 CDROM No drive or MSCDEX driver detected 215 196 CDROM Too many errors 215 254 CDROM Sector read failed Error Code Test s Message 217 14 HD Controller data loop 217 32 HD Inquiry data change between reads 217 195 HD User abort 217 198 HD No drive parameters readable Testing parameters out of range 217 250 HD POST BIST 217 260 HD Read verify 217 262 HD Seek error Error C...

Page 69: ...at Modem card Modem card System board Error Code Test s Message 304 1 BATTERY No battery installed No battery detected 304 199 BATTERY General battery failure Error Code Test s Message 415 1 MODEM PNPISA modem detected but not enabled PCI modem detected but not enabled Modem not detected 415 250 COM Modem Modem ATZ No dial tone detected ThinkPad 390E 59 ...

Page 70: ...e computer is powered on after FRU replace ment make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and lis tening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Safety Notice 3 Translation on page 6 The battery pack contains small amounts of nickel Do not disassemble i...

Page 71: ...UID using the Flash UUID Utility in the ThinkPad 390E CE Utility Diskette See Writing the RFID Data on page 49 and Flash UUID on page 49 respectively Note Do not power off the computer while restoring the RFID Screw Notices When you service this machine do the following Keep the screw kit P N 12J0808 in your tool bag Always use new screws Plastic coated screws cannot be reused Use a torque screwdr...

Page 72: ...Battery ASM To remove the Battery ASM press the latch to release then pull out the Battery ASM Reverse the steps described above when installing a new battery pack 62 ThinkPad 390E ...

Page 73: ... drive have the user make a backup copy of all the information on the drive if pos sible Never remove the drive while the system is operating or is in suspend mode To remove the hard disk drive 1 Use a coin to unscrew the hard disk drive screw Note The screw cannot be removed from the cover 2 Gently pull out the cover of the hard disk drive module 3 Carefully slide out the hard disk drive module t...

Page 74: ...ette Drive FDD ASM 1 Remove the four screws securing the Diskettte Drive FDD ASM as shown 2 Disconnect the Diskette Drive FDD ASM cable from the connector 3 Slide out the Diskette Drive FDD ASM to remove Step Size Quan tity Head Color Torque 1 M2 5 x 3 5L 3 Flat head black 1 6 kgf cm Note Make sure you use the correct screw for replacement 64 ThinkPad 390E ...

Page 75: ...ove the four screws securing the CD ROM ASM 2 Carefully slide out the CD ROM ASM to remove Step Size Quan tity Head Color Torque 1 M2 5x 4L 4 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 65 ...

Page 76: ...he two screws securing the Combo Bay FPC 2 Carefully disconnect the Combo Bay FPC from the connector Step Size Quan tity Head Color Torque 1 M2 5x 3 5L 2 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement 66 ThinkPad 390E ...

Page 77: ...the hard disk drive adapter 1 Remove the two screws of the Combo Bay adapter 2 Slide the hard disk drive out and up to remove Step Size Quan tity Head Color Torque 1 M3 x 5L 2 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 67 ...

Page 78: ...rew on the modem door 2 Carefully release the latches on both sides of the modem card 3 Gently pull out the cable from the connector to remove the modem card Step Size Quan tity Head Color Torque 1 M2 x 18L 1 Pan head black 2 0kgf cm Note The screws do not separate from the modem board cover 68 ThinkPad 390E ...

Page 79: ...move its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use of an incorrect battery can result in ignition or explosion of the battery Replacement batteries can be ordered from IBM or IBM Authorized Dealers Use your thumb first to pull out the backup battery RTC Th...

Page 80: ...ver to release the latches to lift the middle cover away 2 Remove the two screws securing the keyboard 3 Lift the keyboard up to expose the keyboard con nector Step Size Quan tity Head Color Torque 3 M2 x 4L 2 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement 70 ThinkPad 390E ...

Page 81: ...4 Use a flat bladed screwdriver to release the cable from the connector 5 Remove the keyboard from the lower case ThinkPad 390E 71 ...

Page 82: ...remove the LED board 1 Remove the screw securing the LED board then dis connect the LED cable from the connector 2 Lift the LED board Step Size Quan tity Head Color Torque 2 M2 x 4L 1 Flat head silver 2 0 kgf cm Note Make sure you use the correct screw for replacement 72 ThinkPad 390E ...

Page 83: ...page 63 Keyboard on page 70 Step Size Quan tity Head Color Torque 1 M2 5 x 18L 3 Pan head black 2 0 kgf cm 2 M2 x 18L 3 Pan head black 2 0 kgf cm 3 M2 x 4L 4 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 73 ...

Page 84: ... slots 1 Remove the three screws securing the PCMCIA slot board 2 Use a flat bladed screwdriver to disconnect the PCMCIA card from the connector 3 Carefully remove the PCMCIA card Step Size Quan tity Head Color Torque 1 M2 x 18L 3 Pan head black 2 0 kgf cm Note Make sure you use the correct screw for replacement 74 ThinkPad 390E ...

Page 85: ...his section of the machine the upper heatsink must be reassembled first before the PCMCIA slots CPU Board Battery ASM on page 62 Hard Disk Drive on page 63 Keyboard on page 70 Use a stick to remove the CPU board ThinkPad 390E 75 ...

Page 86: ...move the two screws securing the LCD FPC cable 2 Remove the LCD FPC cable 3 Disconnect the LCD FPC cable from the lower case 12 1 Disconnect the LCD FPC cable and LVDS board 13 3 and 14 1 4 Turn the notebook over then remove four screws securing the LCD Panel ASM as shown 5 Pull out the LCD Panel ASM 76 ThinkPad 390E ...

Page 87: ...d silver Pan head black 12 1 L 1 6 kgf cm 12 1 R 1 6kgf cm 2 M2 5 x 18L 1 M2 x 10L 1 Pan head silver Pan head silver 13 3 and 14 1 L 1 6 kgf cm R 1 6 kgf cm 3 M2 5 x 6L 4 Flat head black 3 5 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 77 ...

Page 88: ...LCD Panel ASM on page 76 To remove the upper case 1 Remove the screws from the upper cover ASM 2 Turn the notebook over Then remove the 4 screws from the base cover Step Size Quan tity Head Color Torque 1 M2 x 4L 3 Flat head silver 1 6 kgf cm 2 M2 x 18L 3 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement 78 ThinkPad 390E ...

Page 89: ... from the main unit Now you can remove the upper cover ASM from the base cover ASM Step Size Quan tity Head Color Torque 3 M2 5 x 6L 1 Flat head black 2 0 kgf cm 4 M2 5 x 18L 3 Pan head black 2 0 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 79 ...

Page 90: ...Panel ASM on page 76 Upper Cover ASM on page 78 To remove the IMM lower heatsink ASM 1 Remove the 2 screws securing the IMM lower heatsink ASM Lift the IMM lower heatsink ASM up to remove 2 Disconnect the power cable from the connector Step Size Quan tity Head Color Torque 2 M2 5 x 6L 2 Flat head black 1 6 kgf cm Note Make sure you use the correct screw for replacement 80 ThinkPad 390E ...

Page 91: ...Upper Heatsink on page 73 CPU Board on page 75 LCD Panel ASM on page 76 Upper Cover ASM on page 78 IMM Lower Heatsink ASM on page 80 To remove the fan ASM 1 Remove the screw securing the fan ASM Lift the fan ASM up to remove 2 Remove the two screws securing the fan ASM 3 Remove the mylar from the fan ASM ThinkPad 390E 81 ...

Page 92: ...Step Size Quan tity Head Color Torque 1 M2 x 4L 1 Flat head silver 1 6 kgf cm 2 M2 5 x 3 5L 2 Flat head black 1 6 kgf cm Note Make sure you use the correct screw for replacement 82 ThinkPad 390E ...

Page 93: ...page 76 Upper Cover ASM on page 78 IMM Lower Heatsink ASM on page 80 Fan ASM on page 81 To remove these boards and latch 1 Remove the power latch and IR board 2 Remove the screw securing the DC DC BATT board and disconnect the DC DC BATT board from the base cover ASM Step Size Quan tity Head Color Torque 3 M2 5 x 6L 1 Pan head black 3 2 kgf cm Note Make sure you use the correct screw for replaceme...

Page 94: ...IMM Lower Heatsink ASM on page 80 Fan ASM on page 81 Power Latch IR Board and DC DC BATT Board on page 83 Note See Replacing the system Board on page 61 before proceeding Remove the two screws from the system board and gently remove the system board from the base cover ASM Step Size Quan tity Head Color Torque 1 M2 5 x 6L 2 Pan head black 3 2 kgf cm Note Make sure you use the correct screw for rep...

Page 95: ...oard on page 72 Upper Heatsink on page 73 CPU Board on page 75 LCD Panel ASM on page 76 Upper Cover ASM on page 78 IMM Lower Heatsink ASM on page 80 Fan ASM on page 81 Power Latch IR Board and DC DC BATT Board on page 83 System Board on page 84 Disconnect the Combo Bay Interposer Board from the system board ThinkPad 390E 85 ...

Page 96: ...rive on page 63 Combo Bay on page 64 Keyboard on page 70 Remove the three screws securing the LCD bezel Step Size Quan tity Head Color Torque 2 M2 5 x 6L 3 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement 86 ThinkPad 390E ...

Page 97: ...86 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector 2 Remove the six screws securing the speaker 3 Gently lift the speaker away from the display panel Step Size Quan tity Head Color Torque 2 M2 x 4L 2 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 87 ...

Page 98: ...e on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 14 1 on page 86 Speaker ASM 14 1 on page 87 To remove the VR board ASM 1 Disconnect the power cable from the VR board 2 Carefully remove the VR board from the display panel 88 ThinkPad 390E ...

Page 99: ...e 88 To remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel LCD Panel ASM 14 1 Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 14 1 on page 86 Speaker ASM 14 1 on page 87 VR Board ASM 14 1 on page 88 Microphone ASM 14 1 Remove the screw covers and screws ThinkPad 390E 89 ...

Page 100: ...Step Size Quan tity Head Color Torque M2 x 4L 2 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement 90 ThinkPad 390E ...

Page 101: ... 14 1 on page 86 Speaker ASM 14 1 on page 87 VR Board ASM 14 1 on page 88 Microphone ASM 14 1 on page 89 LCD Panel ASM 14 1 on page 89 Note See Setting the LCD Panel ID on page 48 To remove the LCD inverter ASM 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel ThinkPad 390E 91 ...

Page 102: ...86 Speaker ASM 14 1 on page 87 VR Board ASM 14 1 on page 88 Microphone ASM 14 1 on page 89 LCD Panel ASM 14 1 on page 89 Disconnect the LCD FPC cable from the LCD Note The LCD FPC cable has a double sided adhesive tape attached on its back side Two current black tapes LCD FPC Stopper Tape must be applied to this cable 92 ThinkPad 390E ...

Page 103: ...rive on page 63 Combo Bay on page 64 Keyboard on page 70 Remove the three screws securing the LCD bezel Step Size Quan tity Head Color Torque 2 M2 5 x 6L 3 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 93 ...

Page 104: ...93 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector 2 Remove the five screws securing the speaker 3 Gently lift the speaker away from the display panel Step Size Quan tity Head Color Torque 2 M2 x 4L 5 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement 94 ThinkPad 390E ...

Page 105: ...13 3 on page 93 Speaker ASM 13 3 on page 94 To remove the VR board ASM 1 Disconnect the power cable from the VR board 2 Carefully remove the VR board from the display panel Step Size Quan tity Head Color Torque 2 M2 x 4L 1 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 95 ...

Page 106: ...board on page 70 LCD Bezel ASM 13 3 on page 93 Speaker ASM 13 3 on page 94 VR Board ASM 13 3 on page 95 Note See Setting the LCD Panel ID on page 48 To remove the LCD inverter ASM 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel 96 ThinkPad 390E ...

Page 107: ...page 64 Keyboard on page 70 LCD Bezel ASM 13 3 on page 93 Speaker ASM 13 3 on page 94 VR Board ASM 13 3 on page 95 LCD Inverter ASM 13 3 on page 96 To remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel ThinkPad 390E 97 ...

Page 108: ...e 70 LCD Bezel ASM 13 3 on page 93 Speaker ASM 13 3 on page 94 VR Board ASM 13 3 on page 95 LCD Inverter ASM 13 3 on page 96 Microphone ASM 13 3 on page 97 Step Size Quan tity Head Color Torque 1 M2 x 4L 1 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement 98 ThinkPad 390E ...

Page 109: ...13 3 on page 94 VR Board ASM 13 3 on page 95 LCD Inverter ASM 13 3 on page 96 Microphone ASM 13 3 on page 97 LCD Panel ASM 13 3 on page 98 Disconnect the LCD FPC cable from the LCD Note The LCD FPC cable has a double sided adhesive tape attached on its back side A current black tape LCD FPC Stopper Tape must be applied to this cable ThinkPad 390E 99 ...

Page 110: ...ive on page 63 Combo Bay on page 64 Keyboard on page 70 Remove the three screws securing the LCD bezel Step Size Quan tity Head Color Torque 2 M2 5 x 6L 3 Pan head black 3 2 kgf cm Note Make sure you use the correct screw for replacement 100 ThinkPad 390E ...

Page 111: ...00 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector 2 Remove the five screws securing the speaker 3 Gently lift the speaker away from the display panel Step Size Quan tity Head Color Torque 2 M2 x 4L 5 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390E 101 ...

Page 112: ...2 1 on page 100 Speaker ASM 12 1 on page 101 To remove the VR board ASM 1 Disconnect the power cable from the VR board 2 Carefully remove the VR board from the display panel Step Size Quan tity Head Color Torque 2 M2 x 4L 1 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement 102 ThinkPad 390E ...

Page 113: ...ard on page 70 LCD Bezel ASM 12 1 on page 100 Speaker ASM 12 1 on page 101 VR Board ASM 12 1 on page 102 Note See Setting the LCD Panel ID on page 48 To remove the LCD inverter ASM 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel ThinkPad 390E 103 ...

Page 114: ... ASM 12 1 on page 103 To remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel LCD Panel ASM 12 1 Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12 1 on page 100 Speaker ASM 12 1 on page 101 VR Board ASM 12 1 on page 102 LCD Inverter ASM 12 1 on page 103 Microphone ASM 12 1 104...

Page 115: ...SM 12 1 Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12 1 on page 100 Speaker ASM 12 1 on page 101 VR Board ASM 12 1 on page 102 LCD Inverter ASM 12 1 on page 103 Microphone ASM 12 1 on page 104 LCD Panel ASM 12 1 on page 104 Disconnect the LCD FPC cable from the LCD ThinkPad 390E 105 ...

Page 116: ...Switch Location Keyboard Lan guage US European Japanese J2 ON OFF J3 ON ON 106 ThinkPad 390E ...

Page 117: ...System Unit Parts Listing Index Description FRU Number 1 MIDDLE COVER ASM 05K5481 ThinkPad 390E 107 ...

Page 118: ...RD ASM 02K6519 11 FAN ASM 05K5468 12 HDD DOOR ASM 05K5994 13 HDD ASM 3 2GB 05K8932 HDD ASM 4 0GB 05K8933 HDD ASM 4 8GB 05K9147 HDD ASM 6 4GB 05K8934 HDD ASM 10 0GB 05K8984 HDD KITTING PARTS ASM 05K5916 HDD ADAPTER COMBO BAY ASM 05K5525 14 BASE MISC PARTS 05K5487 15 IR BOARD ASM 10L1206 16 PLANAR M B W AGP ASM FOR BT 2 10L1153 17 COMBO BAY INTERPOSER CARD ASM 10L1156 18 RJ 11 PCI MODEM CONNECTOR AS...

Page 119: ...6548 AC ADAPTER 3P 56W DELTA 02K6550 KEYBOARD KBD ASM US English 02K4705 KBD ASM Canadian French 02K4706 KBD ASM German 02K4707 KBD ASM UK English 02K4708 KBD ASM French 02K4709 KBD ASM Dutch 02K4710 KBD ASM Swedish Finnish 02K4711 KBD ASM Norwegian 02K4712 KBD ASM Danish 02K4713 KBD ASM Italian 02K4714 KBD ASM European Spanish 02K4715 KBD ASM Belgian 02K4716 KBD ASM Swiss 02K4717 KBD ASM Portugue...

Page 120: ...2 5 x 6L flat head black M2 5 x 3 5L flat head black M2 5 x 6L pan head black M3 x 5L flat head silver 05K5489 FOOT L R 05K5504 Others AC Adapter 45W 2 PIN with infor mation label 12J0536 AC Adapter 45W 3 PIN with infor mation label 12J0537 Power cord Japan 2 PIN 13H5273 Power cord Argentina Australia Papua New Guinea New Zealand Paraguay Uruguay 76H3514 Power cord Bahamas Barbados Bermuda Bolivia...

Page 121: ...Power cord Denmark 76H3520 Power cord Bangladesh Pakistan South Africa Sri Lanka 76H3522 Power cord Thailand 76H4866 Power cord Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom 76H3524 Power cord Switzerland 76H3528 Power cord Israel 76H3532 Power cord Chile Italy 76H3530 P...

Page 122: ...DER 05K5477 3 CABLE ASM FOR SPK MIC VR BOARD 05K2818 4 SPEAKER ASM 12 1 13 3 05K5467 5 VR BOARD ASM 12 1 13 3 30L2576 6 LCD INVERTER 12 1 TFT 10L1151 7 LCD PANEL ASM 12 1 TFT 05K9370 8 LCD FPC ASM 12 1 TFT 05K2761 9 LCD REAR COVER ASM 12 1 TFT 05K6206 10 HINGE CAP L R 12 1 13 3 05K5466 11 HINGE L R 12 1 13 3 05K5465 112 ThinkPad 390E ...

Page 123: ...System Unit FRU Number LCD MISC PARTS LCD latch L R Spring Brightness Contrast knob for 12 1 13 3 Brightness Contrast knob for 14 1 LCD bracket for 13 3 only 05K5488 LG IBM Logo Kit 05K6044 ThinkPad 390E 113 ...

Page 124: ... 5 LCD INVERTER 13 3 TFT 10L1203 6 VR BOARD ASM 12 1 13 3 30L2576 7 LCD PANEL ASM 13 3 TFT 05K9372 8 LCD MISC PARTS LCD latch L R Spring Brightness Contrast knob for 12 1 13 3 Brightness Contrast knob for 14 1 LCD bracket for 13 3 only 05K5488 9 LCD FPC ASM 13 3 TFT 05K2763 10 LCD REAR COVER ASM 13 3 TFT 05K6207 11 HINGE CAP L R 12 1 13 3 05K5466 12 HINGE L R 12 1 13 3 05K5465 114 ThinkPad 390E ...

Page 125: ...Index System Unit FRU Number 13 LVDS BOARD ASM 13 3 14 1 10L1208 14 LCD FPC STOPPER TAPE 05K5914 LG IBM Logo Kit 05K6044 ThinkPad 390E 115 ...

Page 126: ... BOARD 05K2818 4 SPEAKER ASM 14 1 02K4869 5 LCD PANEL ASM 14 1 TFT 05K9396 6 HINGE L R 14 1 05K5947 7 HINGE CAP L R 14 1 05K5948 8 LCD FPC ASM 14 1 TFT 22L1899 9 LCD INVERTER 14 1 TFT 10L1202 10 VR BOARD ASM 14 1 13 3 10L1310 11 LCD REAR COVER ASM 14 1 TFT 05K6208 12 LVDS BOARD ASM 13 3 14 1 10L1208 13 LCD FPC STOPPER TAPE 05K5914 116 ThinkPad 390E ...

Page 127: ...System Unit FRU Number LCD MISC PARTS LCD latch L R Spring Brightness Contrast knob for 12 1 13 3 Brightness Contrast knob for 14 1 LCD bracket for 13 3 only 05K5488 LG IBM Logo Kit 05K6044 ThinkPad 390E 117 ...

Page 128: ...No Qty Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 Screwdriver Kit 95F3598 USB Parallel Test Cable 05K2580 Torque Screwdriver 05K4695 5mm Socket Wrench 05K4694 Screwdriver 05K4693 118 ThinkPad 390E ...

Page 129: ...sly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications cov ering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks The following terms are tra...

Page 130: ...IBM Part Number 00N5907 Printed in U S A S37L 5153 ð1 ...

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