IBM ThinkPad 390 User Manual Download Page 10

equivalent, without charge. The replacement may not be new, but will be in
good working order. If IBM or your reseller is unable to repair or replace the
Machine, you may return it to your place of purchase and your money will be
refunded.

If you transfer a Machine to another user, warranty service is available to that
user for the remainder of the warranty period. You should give your proof of
purchase and this Statement to that user. However, for Machines which have a
lifetime warranty, this warranty is not transferable.

Warranty service

To obtain warranty service for the Machine, you should contact your reseller or
call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call
IBM at 1-800-565-3344. You may be required to present proof of purchase.

IBM or your reseller will provide certain types of repair and exchange service,
either at your location or at IBM's or your reseller's service center, to restore a
Machine to good working order.

When a type of service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property, and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item. Before IBM or your
reseller exchanges a Machine or part, you agree to remove all features, parts,
options, alterations, and attachments not under warranty service. You also
agree to ensure that the Machine is free of any legal obligations or restrictions
that prevent its exchange.

You agree to:

1. obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

2. where applicable, before service is provided —

a. follow the problem determination, problem analysis, and service

request procedures that IBM or your reseller provide,

b. secure all programs, data, and funds contained in a Machine, and

c. inform IBM or your reseller of changes in a Machine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in
IBM's possession or 2) in transit in those cases where IBM is responsible for
the transportation charges.

Extent of warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

The warranties may be voided by misuse, accident, modification, unsuitable
physical or operating environment, improper maintenance by you, removal or
alteration of Machine or parts identification labels, or failure caused by a
product for which IBM is not responsible.

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO
YOU. IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD.

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Summary of Contents for ThinkPad 390

Page 1: ......

Page 2: ...ill be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time It is possible that this publication may contain reference to or information about IBM products machines and programs programming or services that are not announced in your country Such references or information must not be construed ...

Page 3: ...ter 1 1 Part 2 Appendixes 2 1 Appendix A Help and service information 2 1 Step 1 Problem solving 2 1 Step 2 Preparing for the call 2 2 Step 3 Placing the call to IBM 2 2 Appendix B Product warranty 2 3 Appendix C Notices 2 5 Copyright IBM Corp 1998 iii ...

Page 4: ...iv ...

Page 5: ... to your computer s User s Reference If you remove the adapter from this hard disk drive option you can use it to replace your computer s hard disk drive The following artwork shows how to remove the adapter from the hard disk drive option Attention Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Never remove the drive while the system is op...

Page 6: ...ive option you can use it to replace your computer s hard disk drive The following artwork shows how to remove the adapter from the hard disk drive option Attention Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Never remove the drive while the system is operating or is in suspend mode Product Service and Warranty Information For technical ...

Page 7: ... from marketing Additional support offerings including step by step installation assistance are available for a nominal fee During the warranty period assistance for replacement or exchange of defective components is available In addition if your IBM option is installed in an IBM computer you might be entitled to service at your location Your technical support representative can help you determine...

Page 8: ...le as much of the following information as possible 1 Option name 2 Option number 3 Proof of purchase 4 Computer manufacturer model serial number if IBM and manual 5 Exact wording of the error message if any 6 Description of the problem 7 Hardware and software configuration information for your system If possible be at your computer Your technical support representative might want to walk you thro...

Page 9: ...orms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if authorized by IBM will provide warranty service under the type of service designated for the Mach...

Page 10: ...ments not under warranty service You also agree to ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange You agree to 1 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 2 where applicable before service is provided a follow the problem determination problem analysis and service request procedures...

Page 11: ...NS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU Appendix C Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or ...

Page 12: ...IBM Part Number 27L8607 Printed in the United States of America 27L86 7 ...

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