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Note: Don't touch the keyboard and pointing device

when the system board test is running. This
may cause an unexpected error.

2. If FRU code 10 appears, replace the system board

but do not replace the CPU card. Transfer the CPU
card from the old system board to the new system
board.

3. If FRU code 11 appears, reseat the CPU card.
4. Rerun the test to verify the fix.
5. If FRU code 11 remains, replace the CPU card.

If this procedure does not correct the problem, go to
“Undetermined Problems” on page 371.

Keyboard and Auxiliary Input Device
Checkout

Remove the external keyboard if the internal keyboard is to
be tested.

If the internal keyboard does not work or an unexpected
character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the
connector on the video card.

If the keyboard cable connection is correct, check the DSP
card (see “DSP Card Checkout” on page 346) or Audio
(ESS) card (see “Audio (ESS) Card Checkout” on
page 346).

If the tests do not detect a keyboard problem, run the
keyboard test by doing the following:

1. Go to the diagnostic menu screen by selecting Test

in the Easy-Setup menu.

2. Press Ctrl

+

A to enter to the advanced diagnostic

mode.

3. Press Ctrl

+

K; a layout of the keyboard appears on

the screen.

4. Check that when each key is pressed, the key's

position on the keyboard layout on the screen
changes to a black square.

Note: When the Fn key is pressed, a black square

briefly appears.

If the tests detect a keyboard problem, do the following
one at a time to correct the problem. Do not replace a
nondefective FRU.

Reseat the keyboard card cable.

Replace the keyboard card cable.

Replace the keyboard card assembly.

Replace the video card.

Replace the system board.

The following auxiliary input devices are supported for this
computer:

ThinkPad 760 (9546, 9547)

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Summary of Contents for ThinkPad 365C 2625

Page 1: ...d 385 2635 ThinkPad 560 2640 ThinkPad 760C CD 9546 ThinkPad 760E ED 9546 ThinkPad 760L LD 9546 ThinkPad 760EL ELD 9547 ThinkPad 760XL 9546 ThinkPad 760XD 9547 SelectaDock 3547 S82G 1503 05 IBM Mobile Systems Hardware Maintenance Manual Volume 3 ThinkPad Computers March 1997 We Want Your Comments Please see page 611 ...

Page 2: ......

Page 3: ...S82G 1503 05 IBM Mobile Systems Hardware Maintenance Manual Volume 3 ThinkPad Computers March 1997 We Want Your Comments Please see page 611 IBM ...

Page 4: ...herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the...

Page 5: ... product specific parts information The Common Devices Checkout section provides procedures for testing the devices that are commonly attached to ThinkPad computers The Miscellaneous Information section contains information about acronyms abbreviations terms and a telephone number listing Important This manual is intended for trained servicers who are familiar with ThinkPad products Use this manua...

Page 6: ... 700 9552 HMS 42G2016 S42G 2016 ThinkPad 700 9552 HMR 42G2015 S42G 2015 ThinkPad 700C 9552 HMS 42G2022 S42G 2022 ThinkPad 700C 9552 HMR 42G2021 S42G 2021 ThinkPad 720 720C 9552 HMS 61G1193 S61G 1193 ThinkPad 720 720C 9552 HMR 61G1187 S61G 1187 ThinkPad 730T 2524 HMM 82G5497 S82G 5497 ThinkPad Exp Crtg 3550 HMS 42G2338 S42G 2338 ThinkPad Exp Crtg 3550 HMR 42G2339 S42G 2339 PS 2 FaxConcentrator HMS ...

Page 7: ...Pad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Reference Diskette 42G2017 S42G 2017 ThinkPad 700C 9552 Reference Diskette 42G2023 S42G 2023 ThinkPad 720 720C 9552 Reference Diskette 61G1194 S61G 1194 ThinkPad Hardware Maintenance Diskette for all Models 355 360 560 750 755 760 78H5384 S78H 5384 ThinkP...

Page 8: ...vi IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 9: ...65C CD CS CSD 2625 84 Parts Listing 365E ED 2625 87 ThinkPad 365X 365XD 2625 91 Read This First 93 Checkout Guide 96 Symptom to FRU Index 106 Related Service Procedures 117 Product Overview 365X 365XD 126 FRU Removals and Replacements 127 Locations 164 Parts Listing 365X 365XD 2625 170 ThinkPad 380 380D 385 385D 2635 183 Read This First 185 Checkout Guide 189 Symptom to FRU Index 199 Related Servi...

Page 10: ...5725 ASM P N 46H5723 472 Locations 478 Parts Listing 760 9546 9547 483 LCD Parts List 520 ThinkPad SelectaDock Docking System 547 Read This First 548 General Preparation 550 Checkout Guide 551 Printer 554 Running Diagnostics 559 Symptom to FRU Index 565 Undetermined Problems 573 FRU Removals and Replacements 574 Locations 583 Parts Listing SelectaDock 3547 588 Common Devices Checkout 591 External ...

Page 11: ...Do You Need Technical References 612 Problem Determination Tips 613 Phone Numbers U S and Canada 614 Notices 616 Contents ix ...

Page 12: ...x IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 13: ...or Messages 7 How to Read POST Error Messages 7 Safety Notices Multi lingual Translations 8 Safety Information 15 General Safety 15 Electrical Safety 16 Safety Inspection Guide 17 Handling Electrostatic Discharge Sensitive Devices 19 Grounding Requirements 19 Laser Compliance Statement 20 Screw Size Chart 22 Copyright IBM Corp 1997 1 ...

Page 14: ... 16M 125M ThinkPad 355C 2619 486SX 33 4M 16M 125M 2619 486SX 33 4M 16M 250M ThinkPad 355Cs 2619 486SX 33 2M 16M 170M 2619 486SX 33 2M 16M 250M ThinkPad 360 2620 486SX 33 4M 16M 170M 2620 486SX 33 4M 16M 340M ThinkPad 360C 2620 486SX 33 4M 16M 170M 2620 486SX 33 4M 16M 340M ThinkPad 360Cs 2620 486SX 33 4M 16M 170M 2620 486SX 33 4M 16M 340M ThinkPad 360Ce 2620 486DX2 50 25 4M 16M 170M 2620 486DX2 50...

Page 15: ...20 9552 307 486SLC 25 50 4M 16M 120M 9552 308 486SLC 25 50 4M 16M 160M ThinkPad 720C 9552 30J 486SLC 25 50 4M 16M 160M ThinkPad 730T 2524 486SLC2 25 4M 12M 0M 2524 486SLC2 25 4M 12M 60M ThinkPad 750 9545 006 486SL 33 4M 20M 170M 9545 008 486SL 33 4M 20M 340M ThinkPad 750C 9545 306 486SL 33 4M 20M 170M 9545 308 486SL 33 4M 20M 340M ThinkPad 750Ce 9545 P24S 50 25 4M 20M 340M ThinkPad 750Cs 9545 486S...

Page 16: ...47 Pentium 100 8M 80M 810M 9547 Pentium 100 8M 80M 1 0G 9547 Pentium 100 8M 80M 1 2G 9547 Pentium 120 8M 80M 810M 9547 Pentium 120 8M 80M 1 0G 9547 Pentium 120 8M 80M 1 2G 9547 Pentium 133 8M 80M 810M 9547 Pentium 133 8M 80M 1 0G 9547 Pentium 133 8M 80M 1 2G ThinkPad 760L LD 9547 Pentium 90 8M 40M 810M 9547 Pentium 90 8M 40M 1 1G 9547 Pentium 90 8M 40M 1 2G 9547 Pentium 120 8M 40M 810M 9547 Pentiu...

Page 17: ...ch diskette drives Diskette Capacity 1 44MB Drive 2 88MB Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write Diskette Drive Identifying Mark 5 25 Inch 360KB External Asterisk on bezel 5 25 Inch 1 2MB Internal 1 2 on the eject button The following table provides compatibility information for 5 25 inch diskettes and 5 25 inch diskette drives Note A 360KB dis...

Page 18: ...expense If you are instructed to replace a FRU and that does not correct the problem reinstall the original FRU before you continue Some computers have both a processor board and a system board If you are instructed to replace either the processor board or the system board and the first board that you replaced does not correct the problem reinstall the original board then replace the other process...

Page 19: ...odes being displayed If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error messages are displayed on the screen as three four five or eight digits The error messages that can be displayed as shorter POST messages are highlighted in this index Some digits will represent different inf...

Page 20: ...ser un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muß sichergestellt werden daß keine Schrauben Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden Metallteile oder splitter können Kurzschlüsse erzeugen Prima di accendere l elaboratore dopo che é stata effettuata la sosti...

Page 21: ...ufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion fü...

Page 22: ...sgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen La batteria contiene piccole quantità di nichel Non smontarla gettarla nel fuoco o nell acqua né cortocircuitarla Smaltirla secondo la norma...

Page 23: ...egt über 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzün...

Page 24: ...echen wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere ed il liquido in esso contenuto en...

Page 25: ...urn combustible materials or personnel Bien que le voltage des batteries principales soit peu élevé le court circuit ou la mise à la masse d une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben können sie doch bei Kurzschluß oder Erdung genug Strom abgeben um brennbare ...

Page 26: ...rface Die Stromzufuhr muß abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de quitar una FRU apague el sistema desen...

Page 27: ...the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbo...

Page 28: ...lug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary Use only one h...

Page 29: ...al accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide a...

Page 30: ...xternal ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids...

Page 31: ...vent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note ...

Page 32: ...TION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação Pour éviter tout risque d exposition au rayon laser respectez les consignes de réglage et d utilisation des comm...

Page 33: ...e evite exposição direta com o feixe de luz Rayonnement laser si carter ouvert Évitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstrahlung bei geöffnetem Gerät Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyitáskor lézersugár Ne nézzen bele se szabad szemmel se optikai esz...

Page 34: ...ch the size and shape of the screws used in the computer you are servicing A H C K E D L F N B J G M P Q Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Black Brass 22 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 35: ... chart below to match the size and shape of the screws used in the computer you are servicing R Y T V U W S X Brass Black Brass Black Black Black Brass Brass AA BB DD Z CC EE FF Silver Black Black Black Brass Brass Brass Introduction 23 ...

Page 36: ...h the size and shape of the screws used in the computer you are servicing GG QQ JJ SS KK TT MM WW HH RR LL UU NN XX PP Silver Silver Silver Silver Black Black Black Black Brass Brass Brass Brass Brass Brass Brass 24 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 37: ...ms 48 Intermittent Problems 48 Undetermined Problems 49 Related Service Procedures 50 System Status Indicators 50 I O Status Indicators 50 How to Run Diagnostics 51 Diagnostic Test Programs 52 Error Messages 53 Return Codes 53 Using the Diagnostics Test Programs 54 Viewing the Test Groups 55 Stopping the Tests 56 System Key Combinations 57 External Keyboard Key Combinations 57 Product Overview 365...

Page 38: ... LED IR Board 77 1140 System Board 78 1150 PCMCIA Assembly 80 Locations 81 System Front View 81 System Rear View 82 System Board Switch Settings 83 Memory Board Switch Settings 83 Parts Listing 365C CD CS CSD 2625 84 Parts Listing 365E ED 2625 87 26 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 39: ...d because of a single un reproducible failure Single failures can occur from a variety of reasons that have nothing to do with a hardware defect such as electrostatic discharge or software errors FRU replacement should only be considered when a recurring problem exists The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU 1 Name...

Page 40: ... broken pins or connectors caused by excessive force Damage caused by liquid spilled onto the system Damage caused by improperly inserting a PCMCIA card or installation of an incompatible card Damage due to foreign material in the FDD or FDD bay Damage to the diskette drive caused by pressing the diskette drive cover or inserting diskettes with multiple labels Diskette eject button was bent or dam...

Page 41: ...en the adapter or device has more than one FRU the error code could be caused by either FRU Before replacing multiple FRUs try removing or exchanging each FRU one by one in the designated sequence to see if the symptoms change Passwords The Passwords are security features that are used to protect the system and the hard disk data from unauthorized access There are two types of passwords User Passw...

Page 42: ...ter on page 36 Audio Card Audio Card Checkout on page 34 Battery Pack Checking the Battery Pack on page 37 Configuration is not the same as the installed devices How to Run Diagnostics on page 51 Diskette Drive Diskette Drive Checkout on page 34 Keyboard Auxiliary Device Mouse Pointing Device Keyboard Auxiliary Input Device Checkout on page 33 Memory related problems Memory Checkout on page 31 Ope...

Page 43: ...rently See the following table for the available memory size of each card System Board 8MB Memory Board Optional SO DIMM Extended Memory Switch Setting 640KB 8MB 0 7168KB 1 2 3 4 OFF 4 11264KB 1 2 3 4 OFF 16 23552KB 2 ON 1 3 4 OFF 640KB 16MB 0 15360KB 1 2 3 4 OFF 4 19456KB 1 2 3 4 OFF 16 31744KB 2 ON 1 3 4 OFF Note Refer to Memory Board Switch Settings on page 83 for Memory Board Switch location M...

Page 44: ... flash memory update is required for new versions When Updating Flash Memory During the flash update do not Power off the computer Disconnect the AC Adapter Remove the battery Lift the keyboard Press any key Attention On certain systems updating flash memory can reset all customer s configuration settings to the default values The following steps bypass the CONFIG SYS and AUTOEXEC BAT files so the...

Page 45: ...nkPad 365 Advanced Diagnostics Diskette into drive A 3 Power on the computer 4 Follow the instructions on the screen and proceed to the Main Menu Allow two to four minutes for the diagnostic programs to load 5 At the Main Menu select Diagnostics 6 At the Diagnostics Menu select Module Tests 7 At the Module Tests Menu select Keyboard 8 Press Enter to run the keyboard tests 9 Do not press any key un...

Page 46: ... keyboard cables Replace the keyboard Replace the keyboard card Replace the system board Audio Card Checkout Do the following to run the audio tests Go to a DOS full screen press Ctrl Alt F11 to access the setup utility Note The setup screen can only be accessed at a full screen DOS prompt Use the arrow keys to select Audio then use the space bar to toggle the audio selection to enabled IRQ 7 Set ...

Page 47: ... Select Exit If the drive is attached through a Port Replicator and the test detects errors move the drive to the computer s diskette drive connector directly and test it again If an error occurs replace the diskette drive If no errors occur the drive is not defective Go to Port Replicator Checkout on page 597 to isolate the replicator problem If the drive is attached through a Diskette Drive Atta...

Page 48: ...oes not turn on check the power cord of the AC Adapter for correct continuity and installation If the operational charge does not work go to Checking Operational Charging on page 37 Use the following procedure to check the adapter 1 Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable See the following figure If the voltage is correct Rep...

Page 49: ...y pack will charge to 100 of its capacity This protects the battery pack from being over charged or having a shortened life Before you perform the following procedure be sure you have the correct battery pack for this model 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 2 and 6 See the following figure 3 If the voltage is less than 7 2 V dc the...

Page 50: ...er auto standby enabled by the feature utility Events that cause exiting or resuming of standby mode Resume Any key operation Ring wakeup if enabled Suspend Mode When in suspend mode the following in addition to the four actions of standby mode occur The Audio is powered off The CD ROM is powered off The LCD power is powered off The hard disk is powered off The CPU is stopped When the computer is ...

Page 51: ...pend mode Resume The LCD is opened Resume Real time clock alarm signaled Resume Ring indicator RI signaled by serial or PCMCIA device Resume Any keyboard key is pressed Exit Timer conditions are satisfied to enter hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off When the c...

Page 52: ...the computer state then enters the suspend mode Port Replicator Power Overload If power shut downs occur intermittently when using a port replicator suspect an over current problem Some devices use more power if the maximum usage of each device occurs simultaneously the total current will exceed the limit thereby causing a power shut down Isolate this problem by removing one of the devices and use...

Page 53: ...toms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Beep Symptom FRU Action 1 1 3 CMOS write read test in progress or failure 1 Run Setup 2 System Board 1 1 4 ROM BIOS check error 1 System Board 1 2 1 Programmable interval timer 0 test in progress or failure 1 System Board 1 2 2 DMA channel 0 address and count register test in prog...

Page 54: ...ler test in progress or failure 1 System Board 2 Keyboard 3 Keyboard Card 3 3 1 Slave DMA register test in progress or failure 1 System Board 3 3 4 Screen memory test in progress or failure 1 System Board 3 4 1 Screen initialization in progress 1 System Board 3 4 2 Screen retrace test in progress 1 System Board 4 2 1 Timer tick interrupt test in progress or failure 1 System Board 4 2 2 Shutdown te...

Page 55: ... 4 4 2 Parallel port test in progress or failure 1 System Board 4 4 3 Math coprocessor test in progress or failure 1 Processor Card 2 System Board No Beep Symptoms Symptom Error FRU Action No beep during POST but computer works correctly 1 System Board 2 Audio card No beep during POST and no display 1 See Undetermined Problems on page 49 2 System Board 3 Audio card 4 Memory 5 See Power Systems Che...

Page 56: ...ard Disk Hard disk failure press F1 to retry boot or may also say press F2 for Setup Utility 1 Check drive selection in setup 2 Hard Disk F2 to enter ROM based SETUP 1 Run Setup Utility 2 Verify Configuration ID information mismatch for slot n 1 Run Setup Utility Invalid configuration information 1 Run Setup Utility Internal cache test failed cache is disabled 1 Processor Card 2 System Board Keybo...

Page 57: ... on Retry 2 System Board Time of day not set run SETUP program 1 Run Setup Utility Timer 2 failure 1 System Board Unexpected HW interrupt at address Type R eboot other keys to continue Hardware problem Not displayed if the extended interrupt handler is not enabled 1 System Board Unexpected interrupt in protected mode 1 System Board Unexpected SW interrupt at address Type R eboot other keys to cont...

Page 58: ...lems can cause viewing concerns The LCD should be replaced if the number of missing or discolored or lighted dots in any colored background is 21 or more Symptom Error FRU Action LCD backlight not working or LCD too dark or LCD brightness cannot be adjusted or LCD contrast cannot be adjusted 1 Reseat the LCD connectors 2 Inverter Card 3 LCD Assembly 4 Keyboard Card 5 DC DC Card LCD screen unreadab...

Page 59: ...system runs correctly 1 Reseat the status indicator cable 2 Status Indicator 3 System Board Battery power status indicator blinks from green yellow to orange 1 Check that a correct battery is installed 2 Battery Pack 3 DC DC Card 4 System Board Power Related Symptoms Symptom Error FRU Action Power shut down during operation 1 Go to Power Systems Checkout on page 35 2 Battery Pack 3 Remove the batt...

Page 60: ...s list and the problem remains see Undetermined Problems on page 49 Symptom Error FRU Action Errors occur only when Port Replicator is used 1 See Port Replicator Checkout on page 597 PCMCIA slot pin is damaged 1 PCMCIA Socket 2 System Board Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic rad...

Page 61: ...found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to external connectors c Printer mouse and other external devices d Battery pack e Hard disk drive f Diskette drive or the device attached to the diskette drive connector g DIMM card h CD ROM i Sound card j Port replicator k Keyboard l Keyboard card Note Remember that removing the hard di...

Page 62: ...harged Amber 1 minute or less of battery power left Green Battery charging Off Battery charged Battery must be installed for proper reading Amber PC card in use Amber Diskette drive in use Amber Hard disk drive in use Green Keys in Num Lock mode Green Keys in Caps Lock mode Green Keys in Scroll Lock mode Green Computer in suspend mode Green Computer powered on I O Status Indicators The I O status ...

Page 63: ...esponses Loading the IBM ThinkPad 365 Advanced Diagnostics Diskette Attention The Advanced Diagnostics Diskette Version 1 0 supports all ThinkPad 365C CD CS CSD E and ED models However this diskette refers to all processors as DX4 100 If the diagnostics detect a processor error refer to the Parts Listing to correctly identify the installed processor To use the IBM ThinkPad 365 Advanced Diagnostics...

Page 64: ... test Options When selected displays a menu of test preferences log results and save script options System info When selected displays a menu with selections for system information Reports When selected displays a list of the reports you can select Utilities When selected displays a list of diagnostic utilities Exit When selected exits diagnostics and returns you to the system prompt 52 IBM Mobile...

Page 65: ...finds a hardware problem Software Generated Error Messages Displayed if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer to the information supplied with that software package Multiple Messages The first error that occurs can cause additional errors Always follow the suggested action instructions for the first error me...

Page 66: ...ng keys to maneuver throughout the test programs Additional functions are available in the Module Tests screen and the Test Group screen using the following keys Keys Action Enter Select an item run the test module or run the test Down Arrow Moves the cursor down Up Arrow Moves the cursor up F1 Calls up the appropriate Help information Use the up arrow key or the down arrow key to scroll through t...

Page 67: ...d 365 Advanced Diagnostics Diskette before using the following instructions 1 Power off the computer 2 Insert the IBM ThinkPad 365 Advanced Diagnostics Diskette into drive A 3 Power on the computer 4 Follow the instructions on the screen and proceed to the Main Menu Allow two to four minutes for the diagnostic programs to load 5 At the Main Menu select Diagnostics 6 At the Diagnostics Menu select ...

Page 68: ...move to the highlighted bar to the test you want to run 2 Press Enter to run the test Note The results of the test appear in the lower right hand Test Log window Also if you enabled Test Logging the results are recorded in the Test Log 3 When the test completes press Esc to return to the Test Group Menu Stopping the Tests To stop running a specific test or stop testing after you have started a tes...

Page 69: ... Fn F8 Toggles normal reverse video Fn F12 Hibernation mode invocation Fn PgUp Speaker enable Fn PgDn Speaker disable External Keyboard Key Combinations The following table shows the external keyboard combinations used with the IBM ThinkPad Space Saver Keyboard Attention To avoid possible conflicts with certain software applications you might need to disable these hot key combinations The Ctrl Alt...

Page 70: ...36 colors VGA 640 x 480 resolution Brightness control Contrast control DSTN Only Diskette Drive 1 44MB 3 5 inch Removable 1 44MB 3 5 inch 3 Mode Japan Hard Disk Drive 2 5 Inch Removable 340MB Hard Disk Drive 540MB Hard Disk Drive 720MB Hard Disk Drive 810MB Hard Disk Drive 1 08GB Hard Disk Drive Optional CD ROM 5 25 Inch CD ROM 2X Drive 365CD 365CSD Models Only PCMCIA One Type III or Two Type II K...

Page 71: ...1MB Video RAM TFT or DSTN LCD color supports from 256 up to 65 536 colors VGA 640 x 480 resolution Brightness control Contrast control DSTN Only Diskette Drive 1 44MB 3 5 inch removable 1 44MB 3 5 inch 3 Mode Japan Hard Disk Drive 2 5 inch removable Optional CD ROM 5 25 Inch CD ROM 4X Drive 365ED Model Only PCMCIA One Type III or Two Type II Keyboard 85 key 86 key or 90 key TrackPoint 12 Function ...

Page 72: ...edure and follow any notes that pertain to replacement See Locations for internal cable connections and arrangement information When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not left loose inside the comput...

Page 73: ...down on the center of the door to remove it 1015 Foot To replace the foot Align the foot in the open position with one pivot pin in its hinge in the cover base Press the other pivot pin into position by rotating the foot as shown ThinkPad 365 2625 61 ...

Page 74: ...isconnect the AC Adapter Open the computer Release the keyboard latches and raise the keyboard Be careful the computer does not fall over backwards as you remove the battery 1 2 62 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 75: ...1030 SO DIMM Memory Board Battery Pack 1020 To remove the optional SO DIMM release the latches as shown then remove the SO DIMM card ThinkPad 365 2625 63 ...

Page 76: ...ensitive to physical shock Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode 1 64 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 77: ...tion During removal and replacement procedures pay special attention to the LCD Suspend Switch 2 Be sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover Procedure continues on the following page ThinkPad 365 2625 65 ...

Page 78: ...ortant When replacing the keyboard check that the three cables are clean and inserted straight and fully into the connectors Test all keyboard keys before returning the computer to the customer When replacing the top cover Be sure the tabs on the back of the top cover are seated in the bottom of the LCD display Be sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover ...

Page 79: ...Pad 365E ED Model mylar cover is secured with screws The following procedure is for ThinkPad 365E ED Models only Battery Pack 1020 Keyboard Unit 1050 1 Remove the two screw as shown 2 Carefully remove the mylar cover Attention During removal and replacement procedures make sure the Mylar Cover does not interfere with the LCD Suspend Switch ThinkPad 365 2625 67 ...

Page 80: ...1060 Processor Card Battery Pack 1020 Keyboard 1050 Mylar Cover 1055 68 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 81: ...1065 LCD Inverter Card Battery Pack 1020 Note Screws shown above are 8 mm long ThinkPad 365 2625 69 ...

Page 82: ...1068 LCD Panel Battery Pack 1020 Note Screws shown above are 8 mm long 70 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 83: ...yboard 1050 Mylar Cover 1055 Attention Make note of the location and placement of ground points and tape Replace tape to its original position Note Screws shown above are 6 mm long Note Screws shown above are 8 mm long ThinkPad 365 2625 71 ...

Page 84: ...0 Mylar Cover 1055 LCD Assembly 1070 Attention During replacement make sure the microphone A speaker B and sound card C cable connections are correct 3 1 2 A B C A C Note Screws shown above are 6 mm long 72 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 85: ...attery Pack 1020 Keyboard 1050 LCD Assembly 1070 Sound Card 1080 Attention During replacement make sure that all connectors are properly aligned and seated 3 1 2 Note Screws shown above are 6 mm long ThinkPad 365 2625 73 ...

Page 86: ...yboard 1050 Mylar Cover 1055 LCD Assembly 1070 Sound Card 1080 Attention During replacement make sure that all connectors are properly aligned and seated 3 1 2 Note Screws shown above are 6 mm long 74 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 87: ... 1050 Mylar Cover 1055 LCD Assembly 1070 Sound Card 1080 Attention During replacement make sure the DC DC Card connectors are properly aligned with the system board and fully seated 1 2 Note Screws shown above are 6 mm long ThinkPad 365 2625 75 ...

Page 88: ...0 Keyboard 1050 Mylar Cover 1055 LCD Assembly 1070 1 Disconnect all attached cable connectors 2 Release the locking tab at the right rear of the keyboard card 3 Remove the keyboard card 2 3 1 4 76 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 89: ...1130 LED IR Board Battery Pack 1020 Keyboard 1050 Mylar Cover 1055 LCD Assembly 1070 1 2 Note Screws shown above are 5 mm long ThinkPad 365 2625 77 ...

Page 90: ... Board 1110 Keyboard Card 1120 LED IR Board 1130 Attention The system board fits very tightly in the bottom cover Pay special attention to the PCMCIA eject buttons audio connectors and I O connectors when removing and replacing the system board 1 2 Note Screws shown above are 6 mm long Procedure continues on the following page 78 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 91: ...uter 2 Go to a DOS full screen 3 Press Ctrl Alt F11 to access the setup screen 4 Use the arrow keys to select Personalization 5 Press Tab to edit 6 At the Greeting screen type in the required information 7 Press F3 to save 8 Press Esc to access Exiting Setup 9 Press F4 to save settings and reboot ThinkPad 365 2625 79 ...

Page 92: ...30 Hard Disk Drive 1040 Keyboard Unit 1050 LCD 1060 Sound Card 1080 CD ROM 1090 Diskette Drive 1100 DC DC Board 1110 Keyboard Card 1120 LED IR 1130 System Board Assembly 1140 Note Screws shown above are 6 mm long 80 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 93: ...nd Switch 7 PCMCIA Release Levers 8 PCMCIA Slots 9 Locking Device Keyhole 1ð LCD and Keyboard Latch 11 Keyboard 12 Click Buttons 13 CD ROM or Diskette Drive 14 Mechanical CD ROM Eject Button 15 Electronic CD ROM Eject Button 16 Fn Key 17 TrackPoint 18 Speaker Volume Control 19 Built in Speaker 11 12 13 14 15 2 3 4 5 6 ThinkPad 365 2625 81 ...

Page 94: ...Headphone Jack 6 Power Jack 7 MIDI Joystick Port 8 External Diskette Drive Connector 9 Parallel Connector 1ð Infrared IR Port 11 Serial Connector 12 Rear Door 13 External Display Connector 14 External Keyboard Mouse Connector 15 Port Replicator Connector 1 2 3 4 6 7 82 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 95: ...System Board Switch Settings N A IBM 5X86 DX4 75 1 2 3 4 3 6V 3 45V Default 3 4V Memory Board Switch Settings S1 S1 ThinkPad 365 2625 83 ...

Page 96: ...Parts Listing 365C CD CS CSD 2625 1a 1 1b 1c 1d 2 3 4 4a 5 6 7 8 9 10 11 12 13 14 15 17 16 84 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 97: ...1262 Memory Board Insulated Bracket 10 75H7624 4a 4MB RAM Card SO DIMM 92G7290 4a 16MB RAM Card SO DIMM 92G7296 5 Keyboard Card 41H7436 6 Hard Disk Drive 340MB Hard Disk Drive 02K0485 540MB Hard Disk Drive 02K0486 720MB Hard Disk Drive 85G8371 810MB Hard Disk Drive 07H0392 1 08GB Hard Disk Drive 39H2221 7 PCMCIA Socket Assembly 75H7622 8 Processor 80486 DX4 75MHz 88G1249 9 System Board with PCMCIA...

Page 98: ...cator Base Assembly 41H7457 Replicator Cable Cover 41H7458 Mini Replicator Assembly 75H7528 Miscellaneous Parts Screws Kit CD ROM Removal Pin Washers Hex Nuts Misc Rubber Parts Various Mylar Pieces Keyboard Knobs Power Knob Rubber Pads Diskette Drive Brackets Hard Disk Brackets Memory Board Bracket Power Bracket Screw M2 5x3 5 4 Screw M2x4 6 Screw M3x4 4 Screw M3x6 4 Screw M2x15 2 Screw M2x7 4 Scr...

Page 99: ...Parts Listing 365E ED 2625 1a 1 1b 1c 1d 2 3 4 4a 5 6 7 8 9 10 11 12 13 14 15 17 16 ThinkPad 365 2625 87 ...

Page 100: ... 365ED Only LCD Cover Kit Panel Inverter Cable 75H7619 1a LCD Cover Kit 10 4 Inch TFT 365E Only 42H4053 1a LCD Cover Kit 10 4 Inch TFT 365ED Only 75H7579 1b LCD Panel 10 4 Inch TFT 41H7464 1c Inverter Board 10 4 Inch TFT 42H4055 1d Cable Assembly 10 4 Inch TFT 42H4057 2 See Keyboard 3 Mylar Cover 42H4021 4 8MB Memory Board 88G1262 4 16MB Memory Board Special Bid only 76H2997 Memory Board Insulated...

Page 101: ...s TrackPoint Caps 2 IR Lens 41H7432 Plastic Door Bezel Package PCMCIA I O Modem CD ROM FDD Replicator Misc Rubber Parts 75H7574 Flat Plastic Cable Kit DSTN TFT CD ROM Internal FDD 75H7575 Replicator Base Assembly 41H7457 Replicator Cable Cover 41H7458 Mini Replicator Assembly 75H7528 Miscellaneous Parts Screws Kit CD ROM Removal Pin Washers Hex Nuts Misc Rubber Parts Various Mylar Pieces Keyboard ...

Page 102: ...razil 42H3950 Russian 42H3956 Spanish 42H3951 Swiss French 42H3953 Swiss German 42H3952 Swiss French German Combination 75H7562 Turkish 42H3954 United Kingdom 42H3955 United States 41H9789 90 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 103: ...ptoms 115 Other Symptoms 115 Intermittent Problems 115 Undetermined Problems 116 Related Service Procedures 117 Status Indicators 117 How to Run the Diagnostics 120 Error Log 121 Diagnostic Error Codes 121 Checking the Installed Devices List 123 Password Combinations POP HDP PAP 124 How to Run a Low Level Format 124 PC Test Card LED 124 Fn Key Combinations 125 Product Overview 365X 365XD 126 FRU R...

Page 104: ... 162 Locations 164 Front View 164 Inside View 165 Bottom View 166 Rear View 167 Power On Password Jumper Pads 168 Parts Listing 365X 365XD 2625 170 Model 365X Diskette Drive 170 Model 365XD CD ROM Drive 172 Common Option Parts List 179 92 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 105: ...c discharge or software errors FRU replacement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a non defective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed...

Page 106: ...r operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond normal use LCD panel cracked by excessive force or being dropped Scratched cosmetic parts Cracked or broken plastic parts broken latches broken pins or broken connectors caus...

Page 107: ... for running diagnostic tests and performing service If both supervisor password and hard disk password are set you can enter Easy Setup by pressing the Enter key or power on password at the supervisor password prompt In this case the Password Start up and Initialize icons cannot be selected See Password Combinations POP HDP PAP on page 124 for more information about passwords If the following sym...

Page 108: ...ich page to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page 100 POST does not complete No beeps or error codes are indicated Symptom to FRU Index on page 106 and then use the No Beep Symptoms table ...

Page 109: ...e latched completely A loose connection can cause error code 195 1 Power off the computer and remove the DIMM from its slot if installed 2 Press and hold the F1 key then power on the computer Hold the F1 key down until the Easy Setup screen appears 3 Select Test and press Enter 4 Select Memory and press Enter to run the memory test on base memory If an error appears replace the system board 5 Powe...

Page 110: ...the CPU card is called by a diagnostic test by showing FRU code 11 use the following procedure to isolate the problem 1 Run the system board test to verify the symptom This test verifies both the system board and the CPU card If no error is detected return to Checkout Guide on page 96 2 If FRU code 10 appears replace the system board but do not replace the CPU card Transfer the CPU card from the o...

Page 111: ...Go to the Easy Setup screen 2 Select an item with the pointing stick 3 Press either the left or right click button 4 Verify that both buttons work correctly If either the pointing stick or the click button do not work do the following actions one at a time to correct the problem Do not replace a non defective FRU Reseat the keyboard card cables Replace the keyboard Replace the keyboard card Replac...

Page 112: ...ff the computer 2 Power on the computer 3 All the LEDs in the status indicator panel turn on for a moment soon after the computer is powered on Verify that all indicators turn on correctly If some of the indicators do not turn on replace the LED indicator card If the problem still remains replace the keyboard card Power Systems Checkout To verify the symptom of the problem power on the computer us...

Page 113: ...utput voltage at the plug of the AC Adapter cable See the following figure 1 2 16 10 V If the voltage is correct replace the system board If the problem is not corrected go to Undetermined Problems on page 116 If the voltage is not correct go to the next step 2 Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over voltage protection circuit to be fu...

Page 114: ...he Battery Pack Battery charging will not start until the Fuel Gauge shows that less than 95 of the total power remains with this condition the battery pack will charge to 100 of its capacity This protects the battery pack from being overcharged or having a shortened life Do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 2 and 6 S...

Page 115: ...o 30 K ohm If the resistance is not correct replace the battery pack If the resistance is correct replace the system board Checking the Backup Battery 1 Power off the computer and unplug the AC Adapter from the computer 2 Open the keyboard and remove the battery pack 3 Lift the right hand section of the black insulator sheet 4 Locate the backup battery on the system board shown at 1 1 5 Using a pl...

Page 116: ...se the computer to enter standby mode Standby requested by the Fn key Fn F3 No activity under auto standby enabled by the ThinkPad Features program Events that cause the computer to exit or resume standby mode Resume Any key operation Suspend Mode When in suspend mode the following in addition to the two actions of standby mode occur The LCD is powered off The hard disk is powered off The CPU is s...

Page 117: ...ressed while operating with ac power Exit Timer timeout conditions are satisfied for entering hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off Note The computer cannot enter hibernation mode when the computer is powered with ac power and a communication PC card is used Eve...

Page 118: ...ollowing error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 116 Note For any IBM device not supported by the diagnostic codes in this ThinkPad computer see the manual for that device Numeric Error Codes Symptom Error FRU Action in Sequence 10X 101 Interrupt failure 102 Timer failure 103 Timer interrupt f...

Page 119: ...creen then set the time and date 2 Backup Battery 3 System Board 174 Configuration error Perform Checking the Installed Devices List on page 123 before changing any FRUs 1 Check Device Configuration 2 System Board 3 Diskette Drive Assembly 4 Hard Disk Drive Assembly 175 177 178 175 EEPROM CRC 1 error 177 Supervisor password check sum error 178 EEPROM is not functional 1 System Board 183 Incorrect ...

Page 120: ...talled unsecured DIMM latches can result in this error Make sure the DIMM is securely seated and fully latched into place 196 Read error occurred in the hibernation area of the HDD 1 Run the hard disk drive test 2 Hard Disk Drive 199XX Resume error 1 System Board 1XX 1 System Board 2XX 201 Memory data error 202 Memory line error 00 15 203 Memory line error 16 23 205 Memory test failure on on board...

Page 121: ... 3 System Board 12XX 1201 Serial_B test failure 1 System Board 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard Disk Drive 2 System Board 24XX 2401 System board video error 1 System Board 808X 8081 PCMCIA presence test failure PCMCIA revision number also checked 8082 PCMCIA register test failure 1 Reseat the PCMCIA Connector 2 PCMCIA Slot Assemb...

Page 122: ... sum error 1 System Board Other codes not listed above 1 Go to Undetermined Problems on page 116 Beep Symptoms Symptom Error FRU Action in Sequence Continuous beeps System Board One beep and a blank unreadable or flashing LCD 1 Reseat the LCD connector 2 LCD Assembly 3 System Board One beep and the message Unable to access boot source 1 Boot device 2 System Board One long beep two short beeps and ...

Page 123: ...tor not on and a blank LCD during POST 1 Go to Power Systems Checkout on page 100 2 System Board 3 Power sources No beep power on indicator on and a blank LCD during POST 1 System Board 2 CPU Card No beep power on indicator on and a blinking cursor only during POST 1 System Board 2 CPU Card No beep during POST but system runs correctly 1 Turn the volume up and check the speaker 2 Speaker Volume Sw...

Page 124: ...ots in any background is 21 or more Symptom Error FRU Action in Sequence No beep power on indicator on and a blank LCD during POST 1 System Board 2 CPU Card LCD backlight not working or LCD too dark or LCD brightness cannot be adjusted or LCD contrast cannot be adjusted 1 Reseat the LCD connectors 2 LCD Assembly LCD screen unreadable or Characters missing pels or Screen abnormal or Wrong color dis...

Page 125: ...moves automatically or does not work correctly 1 See TrackPoint III Checkout on page 99 Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remains off or on but system runs correctly 1 Reseat the LED Indicator Card cable 2 LED Indicator Card 3 System Board Power Related Symptoms Symptom Error FRU Action in Sequence Power shuts down during operation 1 Go to Power ...

Page 126: ... opening or closing the LCD 1 Go to Suspend Mode on page 104 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4 If the computer enters suspend mode suspect that the application program is not working properly 3 Initialize the system in Easy Setup 4 Keyboard Card 5 System Board Battery Fuel Gauge does not go higher than 90 Go to Checking the Battery Pack o...

Page 127: ...eseat the IR unit 4 Run the advanced diagnostic test If an error occurs and a FRU code is displayed replace the parts shown by the FRU code Other Symptoms Note If you cannot find a symptom or error in this list and the problem remains see Undetermined Problems on page 116 Symptom Error FRU Action in Sequence Errors occur only when Port Replicator is used See Port Replicator Checkout in the Common ...

Page 128: ...er 2 Check the cables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the expansion bus connector c Printer mouse and other external devices d Battery pack e Hard disk drive f Internal diskette drive or CD ROM drive g DIMM h ...

Page 129: ...nput Device Checkout on page 98 Status Indicators The system status LED indicators show the current computer status in green and amber using symbols The following shows the location of each symbol and the meaning of each indicator 10 1 9 5 2 6 3 7 4 8 Symbol Color Meaning 1 Battery Power Status Green Indicates that sufficient power remains for operation The battery power status cannot be determine...

Page 130: ...Lock Green When on indicates the numeric keypad on the keyboard is enabled You enable and disable the keypad by pressing and holding the Shift key Then press the NumLk key 6 Caps Lock Green When on indicates the Caps Lock mode is enabled All alphabetic characters A Z are entered in capital letters without pressing the Shift key You enable and disable Caps Lock mode by pressing the Caps Lock key 7 ...

Page 131: ...nal This indicator turns on when the computer is turned on and the computer is not in suspend mode 1ð CD ROM Drive Diskette Drive In Use LED Amber 365XD turns on when data is read from a CD in the CD ROM drive Do not enter suspend mode or eject the CD when this indicator is on Amber 365X turns on when data is read from or written to a diskette in the internal diskette drive Do not enter suspend mo...

Page 132: ...vanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu screen 7 Select Tool to install the tools 8 Select a device press the Spacebar and install the tool Multiple devices can be selected by repeating this step A mark appears beside the selected devices 9 Select OK and press Enter if the selection is OK 10 Select a device and press Enter to start the tests 11 Select Test All to tes...

Page 133: ... Diagnostic Error Codes If an error is detected the following appears Large X on the left side of the device icon Device ID three digit Error code two digit FRU code four digit Exit Restart Start SystemBoard Memory Display HDD FDD 1 Parallel PCMCIA 1 2 FDD 2 Serial CDROM Audio Infrared X DSP The device ID and error code are used to indicate the detail portion of the FRU which caused the error If r...

Page 134: ...ard 001 System Board 003 Keyboard 007 Math Coprocessor 086 Pointing Device Memory 002 Memory Display 050 Display HDD 017 Hard Disk Drive FDD 1 1 006 Diskette Drive FDD 2 2 066 External Diskette Drive 080 PCMCIA Parallel 009 Parallel Serial 011 Serial CDROM 215 CD ROM Infrared 103 Infrared port Audio 150 Audio ESS AudioDrive Sound Chip 122 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 135: ...e Drive FDD 2 2 Diskette Drive FDD 2 60 1 Reseat the Hard Disk Drive HDD 2 Hard Disk Drive HDD 72 PCMCIA Slot Assembly 90 CD ROM Drive Checking the Installed Devices List If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen the device is defective Reseat the device connectors If the symptom remains replace the device or the system b...

Page 136: ...at Do the following to format the hard disk Warning Make sure the drive address to be formatted is correct This procedure will erase all information on the disk 1 Power off the computer 2 Insert the ThinkPad 750Ce hardware maintenance diskette into diskette drive A and power on the computer Note You can use this maintenance diskette for the ThinkPad 365X and 365XD computers 3 Select Format the har...

Page 137: ...system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display ON OFF F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reserved F7 LCD CRT display switching F8 Reserved F9 Reserved F10 Reserved F11 Power management mode switching Toggles between High Power Auto and Customize settings F12 Hibernation invocation Page Up Reserved Page Down Reser...

Page 138: ...0 600 pixel DSTN color LCD 11 3 inch 256 colors 800 600 pixel DSTN color LCD Diskette Drive For 365X built in for 365XD external 1 44MB 2 mode 3 5 inch 1 44MB 3 mode 3 5 inch for Japan Hard Disk Drive 720MB 2 5 inch IDE 810MB 2 5 inch IDE 1 08GB 2 5 inch IDE 1 35GB 2 5 inch IDE 2 1GB 2 5 inch IDE I O Port Headphone Microphone Stereo Line In Port Replicator Audio ESS AudioDrive Sound Chip Internal ...

Page 139: ...mation When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electri...

Page 140: ...1010 Rear Connector Door Remove the center latch then remove the rear connector door by flexing it 128 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 141: ...1020 Battery Pack Note Be careful that the computer does not fall backward when the battery pack is removed 1 ThinkPad 365X 365XD 2625 129 ...

Page 142: ...ack insulator sheet as shown in the figures To access the hard disk drive and DIMM slots remove the three screws and raise the middle section of the insulator sheet as shown in the figures The location of the screws is different according to the model 1 2 OR 130 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 143: ...Step Screw Location Quantity Length 1 Insulator Sheet 2 M3 x 3 mm 2 HDD Bracket 1 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 131 ...

Page 144: ...1030 DIMM Card If Installed Battery Pack 1020 Lift Insulator Sheet 1025 3 2 1 1 Notch 132 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 145: ...Drive Model 365X Note Release the latch at the left side of the diskette drive as shown in the figure at 3 and remove the diskette drive Step Screw Location Quantity Length 1 Diskette Drive 2 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 133 ...

Page 146: ...tly as shown in the figure Do not apply any extra force to the CD ROM drive when removing it 3 1 2 Step Screw Location Quantity Length 1 CD ROM Drive 2 M2 x 8 mm Note Make sure you use the correct screws when replacing 134 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 147: ...Drive CD ROM Drive 1040 Note Push the keyboard latch from the outside of the base cover 1 then pull out the latch 2 Some pressure might be needed to push the latch 2 1 When replacing Assemble the parts as shown below then replace the latch ThinkPad 365X 365XD 2625 135 ...

Page 148: ...ove the hard disk drive while the system is operating or is in suspend mode Notes 1 Before removing the hard disk drive eject the CD ROM tray by by inserting a pin into the mechanical eject hole on the front of the CD ROM drive Pull the tray out fully Otherwise the CD ROM drive may be damaged when you remove the hard disk drive 2 Remove the hard disk drive exactly as shown in the figure Do not app...

Page 149: ...1060 Top Cover Battery Pack 1020 1 1 2 2 Step Screw Location Quantity Length 2 Top Cover 2 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 137 ...

Page 150: ...acing the top cover be careful not to damage the resume switch Ensure that the resume switch extends through the hole as shown in the figure 3 When replacing Resume switch 138 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 151: ...nit Battery Pack 1020 Top Cover 1060 When replacing the keyboard unit connect the keyboard connector as shown in the figure then replace the keyboard 3 Cable of the TrackPoint 2 2 2 1 1 1 ThinkPad 365X 365XD 2625 139 ...

Page 152: ...r Sheet 1025 Diskette Drive CD ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 1 2 6 5 4 3 Step Screw Location Quantity Length 1 Base Cover 4 M3 x 5 mm 2 LCD Assembly 4 M2 x 5 mm 140 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 153: ...Step Screw Location Quantity Length 3 LCD Cable 1 M3 x 4 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 141 ...

Page 154: ...060 Keyboard Unit 1070 LCD Assembly 1080 DSTN LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B Latches only for 11 3 inch LCDs total 5 latches Step Screw Location Quantity Length 2 LCD Front Cover 2 M3 x 6 mm Note Make sure you use the correct screws when replacing 142 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 155: ...5 8 6 7 5 Part only for 10 4 inch LCDs Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 143 ...

Page 156: ...ength 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 ST2 9 x 4 5 mm 10 4 inch LCD M3 x 6 mm 11 3 inch LCD 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing 144 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 157: ...15 ThinkPad 365X 365XD 2625 145 ...

Page 158: ... with the entire LCD unit B or vice versa But you cannot replace parts of A with parts of B or vice versa Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD Front Cover 2 M3 x 6 mm Note Make sure you use the correct screws when replacing 146 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 159: ...5 8 6 6 7 5 9 10 11 12 15 13 14 Step Screw Location Quantity Length 6 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 147 ...

Page 160: ...t top as shown below Gasket Top 15 Step Screw Location Quantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 ST2 9 x 4 5 mm 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing 148 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 161: ...it A with the entire LCD unit B or vice versa But you cannot replace parts of A with parts of B or vice versa Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD Front Cover 2 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 149 ...

Page 162: ...5 5 7 6 Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing 150 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 163: ...ep Screw Location Quantity Length 8 LCD Cable 1 M3 x 6 mm 1ð Inverter Card 1 ST2 9 x 4 5 mm 12 Right Hinge 1 M3 x 6 mm 13 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 151 ...

Page 164: ...nel Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD Front Cover 2 M3 x 6 mm Note Make sure you use the correct screws when replacing 152 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 165: ...en replacing the LCD panel glue the rear foam on the rear of the LCD as shown below Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 153 ...

Page 166: ...rew Location Quantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 M3 x 6 mm 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing 154 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 167: ...Drive CD ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 2 3 1 1 Step Screw Location Quantity Length 2 Indicator Card 2 M2 x 4 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 155 ...

Page 168: ... Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 4 1 5 2 3 Step Screw Location Quantity Length 2 Speaker Assembly 1 M2 x 4 mm 3 Speaker Assembly 2 M2 x 5 mm Note Make sure you use the correct screws when replacing 156 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 169: ...CD ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 2 1 3 Step Screw Location Quantity Length 1 Keyboard Card 1 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 157 ...

Page 170: ...e end with the letter P is installed in the system board connector The end with the letter K should be installed in the keyboard card connector The letters should be facing you when you install the cable from the front of the machine 4 6 7 5 K P 158 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 171: ...Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 Volume Switch Speaker 1100 Keyboard Card 1110 To remove the system board and CPU Card 1 2 3 Step Screw Location Quantity Length 1 CPU Card to System Board 1 M2 x 4 mm 2 CPU Card to System Board 2 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 159 ...

Page 172: ...Align the system board carefully when removing or reinstalling Do not force it Be careful not to damage the input jacks on the left side of the computer or the PCMCIA slots on the right side of the computer 6 7 7 4 4 5 160 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 173: ... as shown in the figures Make sure that the two CPU card connectors are connected properly If these connectors are not properly connected the computer will not work Step Screw Location Quantity Length 1 System Board 2 M2 x 4 mm 2 System Board 3 M2 x 4 mm 3 System Board 1 M2 x 4 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 161 ...

Page 174: ...ystem board is replaced To restore the system unit serial number select the option Set system identification on the maintenance diskette The EEPROM on the system board contains the vital product data VPD that is the system unit serial number system board system number and other computer unique data 2 Do not power off the computer when restoring the VPD The system unit serial number label is attach...

Page 175: ...gth 2 System Board 2 M2 5 x 3 mm 3 System Board 1 M2 5 x 4 mm 4 System Board 6 Hex Stud 5 System Board 2 M2 x 4 mm 8 PCMCIA Slot 2 M2 x 4 mm and M2 nut 9 PCMCIA Slot 2 M2 x 14 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 163 ...

Page 176: ... Card Eject Buttons 8 PCMCIA Slots 9 Locking Device Keyhole 1ð Release Latches 11 Personalization Name Plate 12 TrackPoint III 13 Click Buttons 14 CD ROM 365XD Diskette Drive 365X 15 Fn Key 16 Function Keys 17 Speaker Volume Control 18 Speaker 1 4 7 2 5 8 11 15 14 18 12 16 13 10 17 3 6 9 164 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 177: ...ard Lock 2 Battery Pack 3 Optional Memory Expansion Module 4 CD ROM Drive 365XD Diskette Drive 365X 5 Mechanical CD ROM eject 365XD 6 CD ROM Eject Button 365XD FDD Bezel 365X 7 Cosmetic Shield ThinkPad 365X 365XD 2625 165 ...

Page 178: ...Bottom View 1 Legs 166 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 179: ...ernal Input Device Connector 5 External Display Connector 6 Serial Connector 7 Parallel Connector 8 External Diskette Drive Connector 9 Power Jack 1ð Line out Headphone Jack 11 Line in Jack 12 Microphone Jack 13 Power Switch 1 2 4 5 6 8 7 9 11 12 13 3 ThinkPad 365X 365XD 2625 167 ...

Page 180: ...t the door at 1 2 See How to Disable the Power On Password on page 95 to cancel the power on password Apply the short across the Power On Password Jumper Pads at 2 Warning When using a metal tool to short the two jumper pads make sure the metal tool does not touch any metal parts other than the two jumper pads 168 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 181: ...Notes ThinkPad 365X 365XD 2625 169 ...

Page 182: ...Parts Listing 365X 365XD 2625 Model 365X Diskette Drive 170 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 183: ...Audio 83H7117 10 Port Replicator Cap 69H7906 11 Base Cover Assembly 69H7903 12 PCMCIA Card Slot Cover 69H7904 13 Keyboard Latch L R 82H8177 14 FDD Bezel 83H5275 15 Power Switch See Misc Base Parts 16 Rear I O Connector Cover 69H7905 17 Speaker Volume Cable Assembly 74H0573 18 Diskette Drive 2 mode 69H7926 Diskette Drive 3 mode Japan 74H0232 19 Cosmetic Shield 82H8172 20 TrackPoint III Cap set 84G6...

Page 184: ...Model 365XD CD ROM Drive 172 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 185: ...H7117 10 Port Replicator Cap 69H7906 11 Base Cover Assembly 69H7903 12 PCMCIA Card Slot Cover 69H7904 13 Keyboard Latch L R 82H8177 14 Power Switch See Misc Base Parts 15 Rear I O Connector Cover 69H7905 16 Speaker Volume Cable Assembly 74H0573 17 CD ROM Drive X4 Speed 69H7925 CD ROM Drive X6 Speed 82H8160 CD ROM Drive X8 Speed 82H8173 18 Cosmetic Shield 82H8172 19 TrackPoint III Cap set 84G6536 2...

Page 186: ...Model 365X 365XD TFT LCD Panel IBM TinkP ad 2 3 2 4 5 6 7 1 Parts only for the 11 3 inch TFT 174 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 187: ...versa 3 Model Gxx contains only 10 4 inch B type System Unit 10 4 A 10 4 B 11 3 1 Hinge Cover Assembly FDD 74H0617 74H0617 74H0617 CD ROM 74H0618 74H0618 74H0618 2 LCD Cover Kit 74H0582 83H5355 82H8165 3 LCD Cable Kit 74H0627 83H5356 82H8169 4 LCD Unit 74H0621 83H5357 82H8166 5 Hinges Right Left See LCD Misc Parts 6 Inverter Card 69H7959 83H5358 82H8167 7 Slide Knob See LCD Misc Parts LCD Misc Par...

Page 188: ...Model 365X 365XD DSTN LCD Panel 2 1 3 4 2 5 6 7 Part only for the 10 4 inch LCDs 176 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 189: ...CD Misc Parts 11 3 inch DSTN LCD Index System Unit 1 Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD ROM 74H0618 2 LCD Cover Kit 74H0583 3 LCD Cable Kit 74H0628 4 LCD Unit 74H0622 5 Hinges Right Left See LCD Misc Parts 6 Inverter Card 69H7961 7 Slide Knob See LCD Misc Parts LCD Miscellaneous Parts LCD Slide Knob LCD Foam Support 74H0619 Right Hinge Left Hinge Cable Clamp Back Gasket Top G...

Page 190: ... 42H3944 Hungary 73H7242 Hebrew 42H3945 Italian 42H3946 Japanese 42H3947 Latin Spanish 42H3948 Norwegian 42H3949 Poland 73H7243 Portuguese 42H3950 Russian 42H3956 Spanish 42H3951 Slovenia Croatia Bosnia 73H7244 Swedish Finnish 42H3941 Swiss 75H7562 Turkish 42H3954 U K English 42H3955 U S English 41H9789 178 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 191: ... Pan Head 2 M2 5 x 4 Bind Head 4 M2 5 x 3 3 5D Pan Head 2 M2 5 x 4 with washer Bind Head 3 M3 x 3 Cross Slotted Pan Head 4 M3 x 4 Pan Head 2 M3 x 4 Flat Head 4 M3 x 6 Pan Head 6 M3 x 6 with washer Pan Head 2 Hex Stud M2 5 Short length 6 Screw ST2 9 x 4 5 Pan Head 1 M2 x 5 Bind Head 4 M2 x 5 Cross Slotted Pan Head 2 M3 x 5 Pan Head 6 ThinkPad 365X 365XD 2625 179 ...

Page 192: ... Drive Assembly 73H6419 2 1GB Hard Disk Drive Assembly 73H6427 AC Adapter 35W Universal 85G6698 35W Japan only 85G6700 Slim AC Adapter 3 Prong 85G6736 2 Prong 85G6738 Port Replicator Base Assembly 41H7457 Port Replicator Cable Cover 41H7458 Mini Replicator Assembly 75H7528 DIMM 8MB 42H2767 DIMM 16MB 42H2768 DIMM 32MB 42H2769 External Diskette Drive 2 mode 10H4056 External Diskette Drive 3 mode Jap...

Page 193: ...ish 95F5468 Swiss French 95F5711 Swiss German 95F5715 Turkish 95F5467 U K English 95F5741 U S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Swedish 84G6304 U K English 84G6298 Norway 84G6310 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Swedish 84G6303 U K English 84G6297 Norway 84G6309 U S English 84G2529 Accessories Keyboard Mouse C...

Page 194: ...6 7 8 9 10 Warning Use the power cord certified for your country 1 Colombia U S Venezuela 25H2207 Japan 2 pin 85G6665 2 Hong Kong Singapore U K 25H2215 3 France Germany Spain 25H2209 4 Italy 25H2223 5 Australia New Zealand 25H2205 6 Denmark 25H2211 7 Israel 25H2225 8 Bangladesh Pakistan Sri Lanka South Africa 25H2213 9 Switzerland 25H2221 10 Thailand 25H2219 182 IBM Mobile Systems ThinkPad HMM Vol...

Page 195: ...ptoms 207 Peripheral Device Related Symptoms 208 Infrared Related Symptoms 208 Other Symptoms 208 Intermittent Problems 209 Undetermined Problems 209 Related Service Procedures 210 Status Indicators 210 How to Run the Diagnostics 212 Error Log 213 Checking the Installed Devices List 213 How to Run a Low Level Format 213 PC Test Card LED 214 Fn Key Combinations 214 Product Overview 380 380D 385 385...

Page 196: ...Parts 244 DSTN LCD Hinges Latches 244 LCD Cable 247 Locations 249 Front View 249 Rear View 250 Bottom View 251 Parts Listing 380 385 2635 252 Common Option Parts List 258 184 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 197: ...ctrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a nondefective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is d...

Page 198: ...onment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or by being dropped Scratched cosmetic parts Cracked or broken plastic parts broken latche...

Page 199: ...his procedure If the following symptoms are present they may indicate damage caused by nonwarranted activity Missing parts may be a symptom of unauthorized service or modification HDD spindles can become noisy if subjected to excessive force or by being dropped I9990303 errors can be caused by exposure to strong magnetic fields ThinkPad 380 380D 385 385D 2635 187 ...

Page 200: ...down switch resets the system regardless of the microcode status and forces the power off Use this push button to power off when power is not completely off or the microcode is in a hung state 188 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 201: ... page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page 193 POST does not complete No beeps or error codes are displayed Symptom to FRU Index on page 199 and then use the No Beep Symptoms table POST beeps but no error codes are displayed Symptom to FRU Index on page 199 and then use the Beep Symptoms table P...

Page 202: ...e memory test on base memory If an error appears replace the system board 5 Power off the computer and reinstall the DIMM then power on the computer Verify the memory size then test the memory If an error appears replace the DIMM If memory problems occur intermittently use the loop option to repeat the test When the test detects an error an error log is printed on the printer connected to the para...

Page 203: ...cable extending from the keyboard is correctly seated in the connector on the subcard If the keyboard cable connection is correct run the keyboard test by doing the following 1 Go to the diagnostic menu screen by selecting Test in the Easy Setup screen 2 Press Ctrl A The ThinkPad FRU Connections screen appears If the Ctrl A does not work triple click on the icon on the right bottom corner on the b...

Page 204: ... a slight steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running or when readjustment is required because the temperature has exceeded its normal temperature range This symptom does not indicate a hardware problem No service actions are necessary if the pointer movement stops in a short period of time If a click button problem or po...

Page 205: ... the diskette itself is known to be good replace the drive Status Indicator Checkout If an LED problem occurs do the following 1 Power off the computer 2 Power on the computer 3 All the LEDs in the indicator panel should turn on for a moment soon after the computer is powered on Make sure that all LEDs turn on If the problems remains replace the following cards one at a time Subcard System board P...

Page 206: ...xt step 2 Unplug the AC Adapter cable from the ac power outlet and wait 5 minutes or longer to allow the overvoltage protection circuit to be fully discharged and initialized 3 Plug the AC Adapter cable into the ac power outlet 4 Measure the output voltage of the AC Adapter 5 If the voltage is still not correct replace the AC Adapter Note An audible noise from the AC Adapter does not always indica...

Page 207: ... Note If the voltage of the battery pack is 0 V it is not defective 4 If the voltage is more than 11 0 V dc measure the resistance between battery terminals 3 and 4 The resistance must be 4 to 30 K ohm If the resistance is not correct replace the battery pack If the resistance is correct replace the subcard Checking the Backup Battery 1 Power off the computer and unplug the AC Adapter from the com...

Page 208: ... bottom of the computer 1 Power off the computer 2 Remove the failing devices from the replicator 3 Unplug the AC adapter from the replicator if attached 4 Remove the port replicator from the computer 5 Reconnect the failing device directly to the computer If another device already connected to the computer remove it first 6 Go to How to Run the Diagnostics on page 212 and follow that procedure 7 ...

Page 209: ... requested by the Fn key Fn F3 No activity under auto standby enabled by the ThinkPad Features program Events that cause the computer to exit or resume standby mode Resume Any key operation Suspend Mode When in suspend mode the following in addition to the three actions of standby mode occur The LCD is powered off The hard disk is powered off The CPU is stopped Events that cause the computer to en...

Page 210: ...ng hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off Events that cause the computer to enter hibernation mode Hibernation mode is requested by the Fn key Fn F12 Timer conditions are satisfied in suspend mode A critical low battery condition occurs The PS2 HIBernation comman...

Page 211: ...des X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 209 Note For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers see the manual for that device Numeric Error Codes Symptom Error FRU Action in Sequence 10X 101 Interrupt failure 102 Timer failure 103 Timer interrupt failure 104 Prot...

Page 212: ... The configuration read from the hibernation area does not match the actual configuration 1 Check if the configuration was changed For example check if the DIMM is added 196 Read error occurred in the hibernation area of the HDD 1 Run the hard disk drive test 2 Hard disk drive 1XX 1 System board 2XX 201 Memory data error 202 Memory line error 00 15 203 Memory line error 16 23 205 Memory test failu...

Page 213: ...isk 0 error 1781 1791 Hard disk 1 error 1 Hard disk drive 2 System board 24XX 2401 System board video error 1 System board 808X 8081 PCMCIA presence test failure PCMCIA revision number also checked 8082 PCMCIA register test failure 1 PCMCIA slot assembly 2 PCMCIA device 3 System board 860X Pointing device error when TrackPoint III is disabled 8601 System bus error 8042 mouse interface 8602 Externa...

Page 214: ...tected error is shown as in the following example Large X on the left side of the device icon Device ID three digit Error code two digit FRU code four digit The device ID and error code are used to indicate the detail portion of the FRU that caused the error If replacing a FRU does not correct the problem see the device ID or error code from the previous failure If they have changed the cause migh...

Page 215: ... the FRU that is indicated by the two leftmost digits first then replace the FRU that is indicated by the two rightmost digits See the Icon Device ID Suspected Device 002 Memory Display 050 Display 054 017 Hard disk drive 006 Internal diskette drive 066 External diskette drive or FDD Connector of the port replicator 080 PCMCIA 088 External PCMCIA 009 Parallel 011 Serial 215 CD ROM 103 IR Audio 153...

Page 216: ...ptoms Symptom Error FRU Action in Sequence Continuous beeps System board One beep and a blank unreadable or flashing LCD 1 Reseat the LCD connector 2 LCD unit 3 System board 4 Subcard One beep and the message Unable to access boot source 1 Boot device 2 System board One long and two short beeps and a blank or unreadable LCD 1 System board 2 LCD unit One long beep followed by four short beeps each ...

Page 217: ... 2 Subcard No beep during POST but system runs correctly 1 Turn the volume up and check the speaker 2 Speaker 3 System board 4 Subcard LCD Related Symptoms Important The LCD for the notebook computer contains over 921000 thin film transistors TFTs A small number of missing discolored or lighted dots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause view...

Page 218: ...nce Keyboard one or more keys does not work 1 Reseat the keyboard cable on the subcard 2 Keyboard 3 Subcard 4 System board TrackPoint III does not work 1 Reseat the keyboard cable on the subcard 2 Go to Keyboard TrackPoint III Related Symptoms 3 Keyboard 4 Subcard 5 System board Pointer moves automatically or does not work correctly 1 See Keyboard TrackPoint III Related Symptoms Indicator Related ...

Page 219: ...opened or closed 1 Go to Suspend Mode on page 197 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4 If the computer enters suspend mode suspect that the application program is not working properly 3 Subcard 4 System board Battery Fuel Gauge does not go higher than 90 Go to Checking the Battery Pack on page 195 and see the note Memory count size appears d...

Page 220: ...IR Port 1 Make sure the setup for the IR is correct 2 Make sure there are no fluorescent lights near the computer The computer may receive optical noise from the fluorescent light 3 Run the advanced diagnostic test If an error occurs and a FRU code is displayed replace the parts shown by the FRU code Other Symptoms Note If you cannot find a symptom or error in this list and the problem remains see...

Page 221: ... the procedures below to isolate the failing FRU do not isolate nondefective FRUs Verify that all attached devices are supported by the computer Verify that the power supply being used at the time of the failure is operating correctly See Power Systems Checkout on page 193 1 Power off the computer 2 Check the cables wires and connectors for short or open circuits Visually check for damage If any p...

Page 222: ...ecking the Installed Devices List on page 213 How to Run a Low Level Format on page 213 PC Test Card LED on page 214 Fn Key Combinations on page 214 Keyboard Auxiliary Input Device Checkout on page 191 Status Indicators The system status indicators show the current computer status in different colors green and orange 210 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 223: ...ce Access Orange Data is read from or written to the hard disk drive FDD or CD ROM drive 3 Numeric Lock Green Numeric keypad on the keyboard is enabled 4 Caps Lock Green Caps lock mode is enabled 5 Scroll Lock Green Arrow keys can be used as screen scroll function key 6 Suspend Mode Green Suspend mode 7 Power On Green Power on ThinkPad 380 380D 385 385D 2635 211 ...

Page 224: ...7 The ThinkPad FRU Connections screen appears This screen shows the state of the connection of all connectors Check the connector if the Not connected message appears on the screen 8 Click on Exit on the screen or press Esc to exit the screen 9 The keyboard test screen appears Check the keyboard 10 Click on Exit on the screen or press Ctrl Pause to exit the screen 11 Select a device and press Ente...

Page 225: ...he shades of the icon If a device that is not installed appears in a dark shade for example FDD 2 appears in a dark shade when NO second FDD is installed do the following 1 Replace the first device in the configuration such as an FDD 1 2 If the problem remains replace the system board The Parallel and Serial icons are always displayed in a dark shade because the icons represent subsystems of the s...

Page 226: ...the Fn key and function key combinations and their corresponding functions The Fn key works independently from the operating system The operating system obtains the status through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display on or off F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reserved F7 LCD CRT display switching ...

Page 227: ...K colors 800 600 pixel DSTN color LCD 12 1 inch 256K colors 800 600 pixel TFT color LCD Diskette Drive 1 44MB 3 mode 3 5 inch CD ROM Drive 8X transfer speed Hard Disk Drive 1 08GB 2 5 inch IDE interface 1 35GB 2 5 inch IDE interface 2 1GB 2 5 inch IDE interface I O Port Headphone Microphone Port replicator Audio 16 bit audio Internal speaker Internal microphone Mechanical volume Infrared Transfer ...

Page 228: ...in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Safety Notice 3 Translation on page 10 The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the battery pack as required by local ord...

Page 229: ...1010 Battery Pack 1 Turn the computer upside down Pull up the battery pack latch 2 push it back 3 and then pull up the battery pack 4 ThinkPad 380 380D 385 385D 2635 217 ...

Page 230: ...pose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery 1 Turn the computer upside down 2 3 4 5 6 DIMM 2 3 7 Backup battery When replacing Make sure the plus side is on top when replacing the backup battery Step Location Quantity Length 2 DIMM cover 1 Note...

Page 231: ...ttery Pack 1010 4 Turn the computer over again Step Location Quantity Length 1 Base cover 1 M 2 5 x 25mm 2 Base cover 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 219 ...

Page 232: ...Note Pull the keyboard assembly forward a little in step 7 220 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 233: ...10 Keyboard Unit 1030 Note Be careful that the computer does not fall backward when the CD ROM FDD assembly is removed Step Location Quantity Length 1 2 Bracket 2 M 2 5 x 6mm 4 5 6 Base cover 4 M 2 5 x 6mm ThinkPad 380 380D 385 385D 2635 221 ...

Page 234: ...2 FDD Bezel 11 12 13 14 FDD Step Location Quantity Length 9 Bracket 1 M 2 6 x 4mm 11 Bracket 1 M 2 6 x 4mm 13 Bracket 3 M 2 6 x 2 8mm red Note When replacing make sure you use the correct screw 222 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 235: ...Models 380D 385D FDD Step Location Quantity Length 9 Bracket 1 M 2 6 x 4mm 11 Bracket 3 M 2 6 x 2 8mm red Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 223 ...

Page 236: ...Models 380D 385D CD ROM Step Location Quantity Length 9 Bracket 4 M 2 x 2 4mm w washer Note When replacing make sure you use the correct screw 224 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 237: ...ssembly 1040 1 2 3 Speaker 4 5 6 Microphone Note To remove the microphone easily pull up the upper shield slightly Step Location Quantity Length 5 System board assembly 2 M 2 6 x 4mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 225 ...

Page 238: ... cause damage and permanent loss of data on the hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode Battery Pack 1010 Keyboard Unit 1030 CD ROM FDD Assembly 1040 226 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 239: ...Step Location Quantity Length 2 Base cover 1 M 2 5 x 6mm 5 Base cover 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 227 ...

Page 240: ...1070 LCD Unit Battery Pack 1010 Keyboard Unit 1030 228 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 241: ...Quantity Length 2 Base cover 5 M 2 5 x 6mm 4 Bracket 1 M 2 5 x 6mm 6 Hinges LCD unit 3 M 2 5 x 6mm 7 LCD cable 1 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 229 ...

Page 242: ...When replacing The following artwork is the reference for replacement 230 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 243: ... is the system unit serial number system board system number and other computer unique data 2 Do not power off the computer when restoring the VPD The system unit serial number label is attached to the base cover 3 Before removing and replacing the system board assembly make sure that the PCMCIA cards are removed and the eject levers are not sticking out Battery Pack 1010 DIMM Cover 1020 Keyboard ...

Page 244: ...and fold them to the right then push up the system board assembly from the bottom when removing the system board assembly Step Location Quantity Length 4 System board assembly 2 M 2 5 x 6mm 5 Base cover 1 Special screw Note When replacing make sure you use the correct screw 232 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 245: ... CD ROM FDD Assembly 1040 LCD Unit 1070 Hard Disk Drive 1060 System Board Assembly 1080 Step Location Quantity Length 1 Upper shield 3 M 2 5 x 6mm 2 Upper shield 1 M 2 5 x 8mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 233 ...

Page 246: ...1100 PCMCIA Slot Battery Pack 1010 DIMM Cover 1020 Keyboard Unit 1030 CD ROM FDD Assembly 1040 LCD Unit 1070 Hard Disk Drive 1060 System Board Assembly 1080 234 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 247: ...pper shield 3 M 2 5 x 6mm 2 Upper shield 1 M 2 5 x 8mm 5 Lower shield 6 M 2 5 x 6mm 6 Lower shield 6 Stud screw 8 PCMCIA assembly 2 M 2 x 16mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 235 ...

Page 248: ...1110 Fan Battery Pack 1010 DIMM Cover 1020 Keyboard Unit 1030 CD ROM FDD Assembly 1040 LCD Unit 1070 Hard Disk Drive 1060 System Board Assembly 1080 236 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 249: ...ing or disassembling 2 Fix the fan cable on the air duct by using the cable holder when replacing Step Location Quantity Length 1 Upper shield 3 M 2 5 x 6mm 2 Upper shield 1 M 2 5 x 8mm 5 Fan 2 M 2 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 237 ...

Page 250: ...1120 LCD Front Cover Battery Pack 1010 DIMM Cover 1020 Keyboard Unit 1030 CD ROM FDD Assembly 1040 LCD Unit 1070 238 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 251: ...ed Note The LCD front cover has several latches Release the latches as shown Step Location Quantity Length 1 LCD front cover 2 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 239 ...

Page 252: ... LCD Unit 1070 LCD Front Cover 1120 DSTN LCD Panel Note In step 4 lift the LCD panel a little to disconnect the flexible cable in step 5 Step Location Quantity Length 1 LCD panel 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw 240 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 253: ...TFT LCD Panel Type 1 ThinkPad 380 380D 385 385D 2635 241 ...

Page 254: ...Type 2 Step Location Quantity Length 1 LCD panel 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw 242 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 255: ...er 1120 LCD Panel 1130 DSTN LCD TFT LCD Type 2 only Step Location Quantity Length 1 LCD inverter card 1 M 2 5 x 6mm Note When replacing make sure you use the correct screw Step Location Quantity Length 2 LCD inverter card 2 M 2 0 x 3 7mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 243 ...

Page 256: ...LCD Unit 1070 LCD Front Cover 1120 LCD Panel 1130 LCD Inverter Card 1140 DSTN LCD Hinges Latches 1 2 3 4 Hinges 5 6 Latches Step Location Quantity Length 1 LCD hinge 3 M2 5x6mm 3 LCD hinge 2 M2 5x6mm Note When replacing make sure you use the correct screw 244 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 257: ... LCD For the type 2 do the same procedure 1 2 3 4 Hinges 5 6 Latches Step Location Quantity Length 1 LCD hinge 3 M 2 5 x 6mm 3 LCD hinge 2 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 245 ...

Page 258: ...When replacing Replace the LCD miscellaneous parts as follows 246 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 259: ...LCD Cable DSTN LCD ThinkPad 380 380D 385 385D 2635 247 ...

Page 260: ...TFT LCD 248 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 261: ...ne line in jack 5 Volume control 6 Diskette drive 7 Diskette eject button 8 CD ROM drive 9 CD ROM eject button 1ð CD ROM emergency eject hole 11 TrackPoint III 12 Built in speaker 13 Palm rest 14 Built in microphone 15 Fn Key 16 Keyboard 17 Fan louver 18 Status indicator 19 LCD panel ThinkPad 380 380D 385 385D 2635 249 ...

Page 262: ...connector 3 Serial connector 4 Power jack 5 External input device connector 6 Suspend mode indicator 7 Battery indicator 8 IR port 9 Power switch 1ð PCMCIA slots 11 PC Card eject button 12 Security key hole 250 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 263: ...Bottom View 1 Memory slot cover 2 System expansion connector 3 Memory slot 4 Backup battery 5 Battery pack latch 6 Battery pack 7 Power shutdown switch ThinkPad 380 380D 385 385D 2635 251 ...

Page 264: ...Parts Listing 380 385 2635 252 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 265: ...y Pack NiMH 73H9952 15 Battery Pack Latch Kit 11J8315 16 FDD Bezel 73H9932 17 Blank Bezel 73H9934 18 FDD 11J8338 19 CD ROM 73H9933 20 Support Structure see Misc Parts 21 CD FDD Connector CD Model 73H9935 FDD Connector non CD Model 83H6527 22 Drive Bracket 73H9930 23 Speaker Assembly 73H9938 24 Microphone Assembly 73H9939 25 PCMCIA Slot 83H6523 26 Heat Sink for fan 83H6525 27 Fan 83H6526 28 Air Duc...

Page 266: ...LCD FRU DSTN 1 LCD Cover 73H9940 2 LCD Inverter 73H9946 3 LCD Cable 73H9947 4 LCD Hinge 73H9942 5 LCD Panel 12 1 DSTN 73H9944 254 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 267: ...T 73H9945 3 LCD Cable 73H9948 4 LCD Hinge 73H9943 5 LCD Lens see Misc Parts LCD Misc Parts 73H9949 Include the following Control Knob LCD Upper Holder Latch Right Latch Left Latch Spring 2 Latch Holder 2 LED Lens Screw Cap 2 ThinkPad 380 380D 385 385D 2635 255 ...

Page 268: ...1J9625 4 LCD Inverter 11J9622 5 LCD Hinge 73H9943 6 LCD Lens see Misc Parts LCD Misc Parts 73H9949 Includes the following Control Knob LCD Upper Holder Latch Right Latch Left Latch Spring 2 Latch Holder 2 LED Lens Screw Cap 2 256 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 269: ... Hungarian 11J8309 Italian 83H6479 Japanese 83H6476 Korean 11J8299 Latin Spanish 11J8302 Norwegian 83H6486 Poland 11J8311 Portuguese 11J8310 Russian 11J8300 Slovakian 11J8312 Slovenian 11J8313 Spanish 83H6482 Swedish Finnish 83H6481 Swiss 83H6483 Turkish 11J8304 Chinese 11J8301 Thai 11J8303 U K English 83H6475 U S English 83H6474 ThinkPad 380 380D 385 385D 2635 257 ...

Page 270: ... head 4 Options Notes 1 When you replace the AC Adapter use the one for the country you are in even if the computer is from a different country 2 The warranty for the system unit does not apply to all options Headset 85G1529 Microphone 66G7871 PS 2 Miniature Mouse 95F5723 DIMM 8MB 42H2767 DIMM 16MB 42H2768 DIMM 32MB 42H2769 Interface Cable System to Keyboard 84G2531 Interface Cable Keyboard to Key...

Page 271: ...U S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Norwegian 84G6310 Swedish 84G6304 U K English 84G6298 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Norwegian 84G6309 Swedish 84G6303 U K English 84G6297 U S English 84G2529 Accessories Keyboard Mouse Cable 54G0444 Tools Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap C...

Page 272: ...epublic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 14F0033 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singap...

Page 273: ...er Cord Part Number Used in These Countries 76H3514 Argentina Australia Papua New Guinea New Zealand Paraguay Uruguay 76H3516 Bahamas Barbados Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United S...

Page 274: ...ai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom 76H3526 Japan 76H3528 Switzerland Liechtenstein 76H3530 Chile Italy Ethiopia Libya 76H3532 Israel 76H3535 Korea 76H4866 Thailand 262 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 275: ...eripheral Device Related Symptoms 288 Infrared Related Symptoms 289 Other Symptoms 289 Intermittent Problems 289 Undetermined Problems 290 Related Service Procedures 291 Status Indicators 291 How to Run the Diagnostics 292 Error Log 293 Checking the Installed Devices List 293 How to Run a Low Level Format 294 PC Test Card LED 294 Fn Key Combinations 295 Product Overview 560 296 FRU Removals and Re...

Page 276: ...Front View 321 Bottom View 322 Rear View 323 Parts Listing 560 2640 325 LCD FRU DSTN 327 LCD FRU TFT 328 Keyboard 329 Common Option Parts List 330 264 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 277: ...ion electrostatic discharge or software errors FRU replacement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a non defective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error c...

Page 278: ...ccident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond normal use LCD panel cracked by applying excessive force or by being dropped Scratched cosmetic parts Cracked or broken plastic part...

Page 279: ...ff Use this push button to power off when power is not completely off or the microcode is in a hung state See Bottom View on page 322 for the power shutdown switch If the following symptoms are present they may indicate damage caused by non warranted activity Missing parts may be a symptom of unauthorized service or modification HDD spindles can become noisy if subjected to excessive force or by b...

Page 280: ...cription that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page 272 POST does not complete No beeps error code are indicated Symptom to FRU Index on page 279 and then use the No Beep Symptoms table POST beeps but no error codes are displayed Symptom to FRU Index ...

Page 281: ... installed 2 Press and hold the F1 key then power on the computer Hold the F1 key down until the Easy Setup screen appears 3 Select Test and press Enter 4 Select Memory and press Enter to run the memory test on base memory If an error appears replace the system board 5 Power off the computer and reinstall the DIMM card then power on the computer Verify the memory size then test the memory If an er...

Page 282: ...dure does not correct the problem go to Undetermined Problems on page 290 Keyboard Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable ...

Page 283: ...self acting pointer movement can occur when a slight steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running or when re adjustment is required because the temperature has exceeded its normal temperature range This symptom does not indicate a hardware problem No service actions are necessary if the pointer movement stops in a short pe...

Page 284: ...e drive to the computer s diskette drive connector directly if possible and test it again as FDD 1 If no errors occur in the FDD 1 position the drive is not defective Go to Port Replicator Checkout on page 275 to isolate the replicator problem Status Indicator Checkout If an LED problem occurs do the following 1 Power off the computer 2 Power on the computer 3 All the LEDs in the indicator panel t...

Page 285: ...rd If the problem is not corrected go to Undetermined Problems on page 290 If the voltage is not correct go to the next step 2 Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over voltage protection circuit to be fully discharged and initialized 3 Plug the AC Adapter cable into the ac power outlet 4 Measure the output voltage of the AC Adapter 5 If...

Page 286: ... being over charged or having a shortened life Do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 4 See the following figure 1 2 3 4 5 Note Signal lines not used in these steps are used for communication between the system and the battery 3 If the voltage is less than 11 0 V dc the battery pack has been discharged Recharge th...

Page 287: ... careful not to measure the wrong side of the backup battery Black Red SONY If the voltage is correct replace the system board If the voltage is not correct the backup battery has been discharged Replace the backup battery If the backup battery discharges quickly after replacement replace the system board Wire Voltage V dc Red 2 5 to 3 7 Black Ground Port Replicator Checkout Use the following proc...

Page 288: ...cator or diskette drive attachment unit If the problem remains after the replacement replace the system board 11 If power problems appear only when using the replicator replace the replicator Power Management Features Three power management modes are provided by the computer to reduce power consumption and prolong battery power Standby Mode When in standby mode the following occurs The LCD backlig...

Page 289: ...tor blinks orange Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program Events that cause the computer to exit or resume suspend mode Resume The LCD is opened Resume The real time clock alarm is signaled Resume The ring indicator RI is signaled by a serial or PCMCIA device Resume The Fn key is pressed Resume An external keyboard key is pressed while operating with ac po...

Page 290: ...ses the computer to exit hibernation mode The power on switch is operated When power is turned on the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation 278 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 291: ...rror codes show the errors detected in POST or system operation In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 290 Note For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers see the manual for that device Numeric Error Codes Symptom Error FRU Action in ...

Page 292: ...lect OK in the error screen then set the time and date 3 Backup Battery 4 System Board 174 Configuration error Perform Checking the Installed Devices List on page 293 before changing any FRUs 1 Check Device Configuration 2 System Board 3 Diskette Drive Assembly 4 Hard Disk Drive Assembly 184 POP check sum error 1 Reset the POP power on password in Easy Setup 190 Depleted battery pack was installed...

Page 293: ...ice Checkout on page 270 2 Keyboard 3 External Numeric Keypad 4 External Keyboard 5 Keyboard Mouse Cable 6 System Board 601 6XX 601 Diskette drive or controller error 1 Go to Diskette Drive Test on page 271 2 Diskette Drive Assembly 3 Diskette 4 System Board 602 Diskette read error 1 Go to Diskette Drive Test on page 271 2 Diskette 3 Diskette Drive Assembly 604 Unacceptable ID was read from the di...

Page 294: ... External Keyboard 3 System Board 861X Pointing device error when TrackPoint III is enabled 8611 System bus error I F between 8042 and IPDC 8612 TrackPoint error 8613 System board or TrackPoint error 1 Reseat the keyboard cable on the system board 2 Keyboard 3 External Mouse 4 System Board I9990301 I9990302 I9990305 I9990301 Hard disk error I9990302 Invalid hard disk boot record I9990305 No bootab...

Page 295: ...frared The device ID and error code are used to indicate the detail portion of the FRU which caused the error If replacing a FRU does not correct the problem see the device ID or error code from the previous failure If they have changed the cause might be because the new FRU is detective or that the FRU was incorrectly installed Device ID If an error is detected by the diagnostic tests a three dig...

Page 296: ...filled with zeros See the reference page before replacing the FRU Icon Device ID Suspected Device Display 050 Display HDD 017 Hard Disk Drive FDD 1 1 006 External Diskette Drive or FDD Connector of the computer FDD 2 2 066 External Diskette Drive or FDD Connector of the port replicator PCMCIA 080 PCMCIA Parallel 009 Parallel Serial 011 012 Serial Infrared 103 IR Audio 150 Audio ESS FRU Code FRU 10...

Page 297: ... beep and the message Unable to access boot source 1 Boot device 2 System Board One long two short beeps and a blank or unreadable LCD 1 System Board 2 LCD Assembly One long beep followed by four short beeps each time the power switch is operated System cannot power on due to low battery voltage Connect the AC Adapter or install a fully charged battery One beep every second System is shutting down...

Page 298: ...lored or lighted dots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if the number of dots satisfies the following condition The number of missing discolored or lighted dots in any background is 21 or more Symptom Error FRU Action in Sequence No beep power on indicator on and a blank LCD during POST 1 Syste...

Page 299: ...ctly 1 See TrackPoint III Checkout on page 271 Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remains off or on but system runs correctly 1 System Board Battery power status indicator blinks from green yellow to orange 1 Check that a correct battery is installed 2 Battery Pack 3 System Board Power Related Symptoms Symptom Error FRU Action in Sequence Power sh...

Page 300: ... and see the note Memory count size appears different from actual size Go to Memory Checkout on page 269 System configuration does not match the installed devices Go to Checking the Installed Devices List on page 293 System hangs intermittently Go to Intermittent Problems on page 289 Peripheral Device Related Symptoms Symptom Error FRU Action in Sequence External display does not work correctly 1 ...

Page 301: ... in Sequence Errors occur only when Port Replicator is used See Port Replicator Checkout on page 275 PCMCIA slot pin is damaged PCMCIA Slots Assembly Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should only be considered...

Page 302: ...cables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the expansion bus connector c Printer mouse and other external devices d Battery pack e Hard disk drive f Diskette drive g DIMM card h PC Cards 4 Power on the computer 5 ...

Page 303: ...ecking the Installed Devices List on page 293 How to Run a Low Level Format on page 294 PC Test Card LED on page 294 Fn Key Combinations on page 295 Keyboard Auxiliary Input Device Checkout on page 270 Status Indicators The system status indicators show the current computer status in different colors green yellow and orange 1 5 2 6 3 7 4 1 ThinkPad 560 2640 291 ...

Page 304: ...either the TrackPoint III or the cursor move keys to interact with the tests The Enter key works the same as selecting the OK icon to reply OK Note The following tools are required FDD Erasable 2HD diskette Parallel Wrap plug P N 72X8546 Serial Wrap plug P N 72X8546 PCMCIA PC Test Card P N 35G4703 1 Press and hold the F1 key then power on the computer Hold the F1 key down until the Easy Setup scre...

Page 305: ...cted The error is also logged in the system memory Do the following to display the errors 1 End the test if it is running 2 Press Ctrl A to select the advanced diagnostic mode 3 Press Ctrl E 4 The error log appears 5 To exit the screen select the cancel icon or press Esc The error log is not saved when the system is powered off Checking the Installed Devices List If a device is installed but the i...

Page 306: ...the disk 1 Power off the computer 2 Insert the ThinkPad hardware maintenance diskette Ver 1 20 into diskette drive A and power on the computer 3 Select Format the hard disk from the main menu 4 Select the drive from the menu 5 Follow the instructions on the screen PC Test Card LED The green LED on the PC test card turns on when the PCMCIA test is running If the LED does not turn on check that the ...

Page 307: ...tains the status through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display ON OFF F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reserved F7 LCD CRT display switching F8 Reserved F9 Reserved F10 Reserved F11 Power management mode switching Toggles High Power Intelligent Economy F12 Hibernation invocation ThinkPad 560 2640 2...

Page 308: ...ideo 11 3 inch 256 colors 800 600 pixel DSTN color LCD 12 1 inch 64K colors 800 600 pixel TFT color LCD Diskette Drive External 1 44MB 2 mode 3 5 inch 1 44MB 3 mode 3 5 inch for Japan Hard Disk Drive 810MB 2 5 inch IDE interface 1 08GB 2 5 inch IDE interface 2 11GB 2 5 inch IDE interface I O Port Headphone Microphone Port replicator Audio 16 bit Audio Internal speaker Internal microphone Mechanica...

Page 309: ...nformation When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause ele...

Page 310: ...rate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery Turn the computer upside down 1 2 3 Step Location Quantity Length 1 DIMM Cover 1 6 mm Note Make sure you use the correct screw 298 IBM Mobile Systems Th...

Page 311: ...1020 DIMM Card If installed Turn the computer upside down 1 2 3 3 4 5 Step Location Quantity Length 1 DIMM Cover 1 6 mm Note Make sure you use the correct screw ThinkPad 560 2640 299 ...

Page 312: ...1030 Battery Pack Turn the computer upside down 1 2 300 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 313: ...1040 Frame Battery Pack 1030 2 2 1 6 3 4 5 Step Location Quantity Length 1 Base Cover 2 12 mm 2 Base Cover 6 6 mm Note Make sure you use the correct screw ThinkPad 560 2640 301 ...

Page 314: ... the frame If Esc key is removed replace the key as shown 1 1 2 Esc F1 F2 2 When replacing the frame check whether the click buttons of the TrackPoint III can be pressed correctly If the frame is not in place the click buttons do not work 302 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 315: ...t shown in black in the figure then check whether the click buttons of the TrackPoint III can be pressed correctly If the frame is not in place the click buttons do not work Step Location Quantity Length 1 Base Cover 2 12 mm 2 Base Cover 12 6 mm Note Make sure you use the correct screw ThinkPad 560 2640 303 ...

Page 316: ...3 4 5 6 6 Frame Keyboard 7 7 304 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 317: ...Note Be careful not to remove the Esc key when you remove the frame If Esc key is removed replace the key as shown 1 1 2 Esc F1 F2 ThinkPad 560 2640 305 ...

Page 318: ...306 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 319: ...0 LCD Assembly Battery Pack 1030 Keyboard Unit 1050 Step Location Quantity Length 1 Base Cover 2 4 mm 2 LCD Assembly 2 6 mm 3 LCD Cable 1 4 mm Note Make sure you use the correct screw ThinkPad 560 2640 307 ...

Page 320: ...1070 Speaker Battery Pack 1030 Keyboard Unit 1050 1 2 308 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 321: ...r make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode Note Remove the hard disk drive exactly as shown in the figure Do not apply any extra force to the hard disk drive when removing it Battery Pack 1030 Keyboard Unit 1050 1 2 3 4 5 Step Location Quantity Length 1 HDD Bracket 1 6 mm 5 Hard Disk Drive 2 3 mm...

Page 322: ...ving and replacing the PCMCIA slot assembly make sure that the PCMCIA cards are removed and the eject levers are not sticking out 1 2 3 Step Location Quantity Length 1 PCMCIA Slot Assembly 4 6 mm Note Make sure you use the correct screw 310 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 323: ...ect the option Set system identification on the maintenance diskette The flash ROM on the system board contains the vital product data VPD that is the system unit serial number system board system number and other computer unique data Do not power off the computer when restoring the VPD The system unit serial number label is attached to the base cover 1 2 Step Location Quantity Length 1 Base Cover...

Page 324: ...5 4 3 When replacing 6 Step Location Quantity Length 4 System Board 2 4 mm Note Make sure you use the correct screw 312 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 325: ...istors TFTs A small number of missing discolored or constantly lighted dots is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if the number of missing discolored or lighted dots in any background is 21 or more ThinkPad 560 2640 313 ...

Page 326: ...CD the slide knob is one in step 4 2 The LCD front cover has several latches Release the latches as shown Step Location Quantity Length 2 LCD Front Cover 3 M 2 6 x 6mm Flat head 314 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 327: ...nel LCD Front Cover 1110 DSTN Panel When replacing Connect the LCD connector to the inverter card by lining them up straight Step Location Quantity Length 1 LCD Panel 4 M 2 5 x 6mm Flat head ThinkPad 560 2640 315 ...

Page 328: ... the relevant information 1 If there are bosses on the rear cover put each boss into each hole of the LCD panel assembly 2 If there are no bosses on the rear cover assemble the panel as shown in the following figure Step Location Quantity Length 1 LCD Panel 4 M 2 5 x 6mm Flat head 316 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 329: ...ThinkPad 560 2640 317 ...

Page 330: ...1140 Inverter Card DSTN only LCD Front Cover 1120 LCD Panel 1130 Step Location Quantity Length 1 Hinges 1 M 2 5 x 6mm Flat head 318 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 331: ... 1030 Keyboard Unit 1050 LCD Assembly 1060 file LCD Front Cover 1120 LCD Panel 1130 Inverter Card DSTN only 1140 DSTN 1 2 LCD cable 3 4 Hinges Step Location Quantity Length 1 LCD Cable 2 M 2 5 x 6mm Flat head 3 Hinges 3 M 2 5 x 6mm Flat head ThinkPad 560 2640 319 ...

Page 332: ...4 Hinges When replacing See the following figure when replacing the LCD cable Step Location Quantity Length 1 LCD Cable 2 M 2 5 x 6mm Flat head 3 Hinges 3 M 2 5 x 6mm Flat head 320 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 333: ...adphone Jack 5 Microphone Line In Jack 6 Volume Control 7 PCMCIA Slots 8 PC Card Eject Buttons 9 Battery Pack 1ð TrackPoint III 11 LCD Latch 12 Fn Key 13 Keyboard 14 Indicator Panel 15 Built In Microphone DSTN TFT 1 9 10 11 12 13 14 15 5 2 6 3 3 7 4 8 ThinkPad 560 2640 321 ...

Page 334: ...Bottom View 1 System Expansion Connector 2 Power Shutdown Switch 3 Memory Slot 4 Memory Slot Cover 5 Battery Pack Latch 1 2 3 4 5 322 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 335: ...w 1 Power Switch 2 IR Port 3 External Diskette Drive Connector 4 External Monitor 5 Parallel Connector 6 Serial Connector 7 Security Keyhole 8 External Input Device Connector 9 Power Jack ThinkPad 560 2640 323 ...

Page 336: ...Notes 324 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 337: ...Parts Listing 560 2640 ThinkPad 560 2640 325 ...

Page 338: ...H4132 14 Bracket Battery Guide 46H4135 15 FDD Connector Cover 46H4128 16 Power Switch 46H4138 17 HDD Bracket 46H4137 18 Hard Disk Drive 540 MB 39H2219 Hard Disk Drive 810 MB 39H2220 U S 2640 model 5xx Exx Hard Disk Drive 1 0 GB 39H2221 U S 2640 model Fxx Note Order either of the below hard disk drives that match the FRU number of the drive being replaced U S 2640 model 1xx 2xx 3xx 4xx Hard Disk Dr...

Page 339: ...r 20H4265 2 Control Knob 46H4158 3 LCD Panel Order LCD Assembly N A 4 Spacer 46H4159 5 Inverter Card 46H4152 6 Shield Sheet 46H4157 7 LCD Cable 46H4156 8 Hinges 46H4155 9 LCD Rear Cover 46H4153 Screw Cover 66G5046 Screw 46H4160 ThinkPad 560 2640 327 ...

Page 340: ...5K4603 2 Control Knob 11J9664 3 LCD Panel Order LCD Assembly N A 4 Shield Sheet 46H4165 5 LCD Cable 46H4164 6 Hinges 11J9663 7 LCD Rear Cover 46H4161 Inverter Card 82H5509 Screw Cover 66G5046 Screw 46H3939 328 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 341: ...H4222 German 20H4221 Greek 20H4235 Hebrew 20H4233 Italian 20H4223 Japanese 20H4239 Korean 20H4140 Latin Spanish 20H4236 Norwegian 20H4227 Portuguese 20H4231 Russian 20H4238 Spanish 20H4226 Swedish Finnish 20H4229 Swiss 20H4228 Turkish 20H4234 U K English 20H4220 U S English 20H4219 ThinkPad 560 2640 329 ...

Page 342: ...in even if the computer is from different country 2 The warranty for the system unit does not apply to all options Headset 85G1529 1 08 GB Hard Disk Drive Assembly 39H2221 Microphone 66G7871 PS 2 Miniature Mouse 95F5723 ThinkPad 560 Port Replicator 46H4107 DIMM 8MB 42H2767 DIMM 16MB 42H2768 DIMM 32MB 42H2769 Interface Cable System to Keyboard 84G2531 Interface Cable Keyboard to Keypad 84G2532 Mini...

Page 343: ...95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Swedish 84G6304 U K English 84G6298 Norway 84G6310 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Swedish 84G6303 U K English 84G6297 Norway 84G6309 U S English 84G2529 Accessories Keyboard Mouse Cable 54G0444 Tools Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 Screw...

Page 344: ...West Indies United States of America Venezuela 14F0033 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malasia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom 13H5270 Austria Belgium Bulgaria Chile Czech Republic Denmark Egypt Finland France Germany Greece Hungary Iceland Indonesia Israel Italy Netherlands Norway Poland Portugal...

Page 345: ...ilippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela 25H2209 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia 25H2211 Denmark 25H2213 Bangladesh Pakistan South Africa Sri Lanka 25H2215 Abu Dhabi Albania Antigua Bahr...

Page 346: ...erica Venezuela 76H3518 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia 76H3520 Denmark 76H3522 Bangladesh Pakistan South Africa Sri Lanka 76H3524 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Niger...

Page 347: ...ion Panel Related Symptoms 367 Power Related Symptoms 367 Function Audio Related Symptoms 368 DSP Related Symptoms 369 ESS Related Symptoms 369 Peripheral Device Related Symptoms 369 Infrared Related Symptoms 370 Other Symptoms 370 Intermittent Problems 370 Undetermined Problems 371 Related Service Procedures 372 Status Indicators 372 LCD Information Panel 372 How to Run the Diagnostics 373 Error ...

Page 348: ...Cover 428 1020 LCD Panel Interface Cable Assembly 430 1030 Hinges 432 LCD Unit 12 1 SVGA P N 29H9226 ASM P N 73H6599 433 2010 LCD Cover 433 2020 LCD Panel 435 2030 Interface Cable Assembly Hinges 437 LCD Unit 10 4 SVGA P N 29H9227 439 3010 LCD Cover 439 3020 LCD Panel Interface Cable Assembly 441 3030 Hinges 443 LCD Unit 10 4 VGA P N 46H5355 444 4010 LCD Cover 444 4020 LCD Panel 446 4030 Interface...

Page 349: ...E 9546 CD Upgradable Type or 760ED 494 Model 760L 9547 500 Model 760LD 9547 503 Model 760EL or 760ELD 9547 507 Model 760XL 9547 512 Model 760XD 9546 516 LCD Parts List 520 LCD Unit 12 1 SVGA P N 29H9226 ASM P N 29H9029 520 LCD Unit 12 1 SVGA P N 29H9226 ASM P N 73H6599 522 LCD Unit 10 4 SVGA P N 29H9227 524 LCD Unit 10 4 VGA P N 46H5355 526 LCD Unit 11 3 DSTN P N 39H6232 528 LCD Unit 12 1 XGA P N ...

Page 350: ...tware errors FRU replacement should be considered only when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a nondefective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosi...

Page 351: ...roper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or by being dropped Scratched cosmetic parts Cracked or broken plastic parts broken latches broken pins...

Page 352: ... the Enter key or power on password at the supervisor password prompt In this case the Password Start up and Initialize icons cannot be selected See Password Combinations POP HDP PAP on page 375 for more information about passwords Power Shutdown Switch The power shutdown switch resets the system regardless of the microcode status and forces the power off Use this push button to power off when pow...

Page 353: ...then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page 349 POST does not complete No beeps or error code are indicated Symptom to FRU Index on page 359 and then use the No Beep Symptoms table The configuration is not the same as the installed devices Checking the Installed Devices List on page...

Page 354: ...mory capacity Note Models 760XL and 760XD have a dip switch on the DIMM adapter card When a 64MB 2 bank DIMM is installed the dip switch is located to the left see Case 2 and the base memory 8MB on the DIMM adapter card is disabled The 64MB 2 bank DIMM can be installed only in slot 2 If the card is installed in slot 1 the card will not be recognized as 64MB DIMM 342 IBM Mobile Systems ThinkPad HMM...

Page 355: ...B 20096KB 16MB 24192KB 20MB 28288KB 24MB 32384KB 28MB 36480KB 32MB 40576KB DIMM Displayed Value Base Memory 8MB Base Memory 16MB 0MB 7808KB 16000KB 8MB 16000KB 24192KB 16MB 24192KB 32384KB 24MB 32384KB 40576KB 32MB 40576KB 48768KB 40MB 48768KB 56960KB 48MB 56960KB 65152KB 64MB 73344KB 81536KB ThinkPad 760 9546 9547 343 ...

Page 356: ...lel port See Error Log on page 374 for more information System Programs in Flash Memory System setup programs and diagnostic tests are stored in flash memory Flash Memory Update A flash memory update is required for the following conditions New versions of system programs New features or options are added To update the flash memory do the following 1 Get the appropriate diskette containing the upd...

Page 357: ...rd If the keyboard cable connection is correct check the DSP card see DSP Card Checkout on page 346 or Audio ESS card see Audio ESS Card Checkout on page 346 If the tests do not detect a keyboard problem run the keyboard test by doing the following 1 Go to the diagnostic menu screen by selecting Test in the Easy Setup menu 2 Press Ctrl A to enter to the advanced diagnostic mode 3 Press Ctrl K a la...

Page 358: ...e configuration in the ThinkPad Features program If the configuration of the TrackPoint III is disabled select Enable to enable it If this does not correct the TrackPoint III problem continue with the following The TrackPoint III does automatic compensations to adjust the pointer sensor During this process the pointer moves on the screen automatically for a short time This self acting pointer move...

Page 359: ...ics on page 373 Model 760XL To check the fan do the following 1 Turn off the computer 2 Remove the following FRUs see FRU Removals and Replacements on page 382 a Diskette drive CD ROM drive b Battery pack c Hard disk drive d Top cover e LCD unit f Keyboard unit g Rear IR h System board assembly i Upper shield 3 Attach the AC adapter to the system board assembly 4 Find U9 on the video card Apply a ...

Page 360: ...y that all buttons work correctly If either the joystick or a button does not work replace the video card If the problem persists replace the system board Diskette Drive Test Do the following to isolate the problem to a controller drive or diskette A scratch write enabled nondefective 2HD diskette is required FDD 1 represents the the diskette drive in the UltraBay FDD 2 represents the port replica...

Page 361: ... not a diskette drive in the UltraBay reseat the connector on the video card If the error still remains reseat the external diskette drive connector If the error still remains replace the following FRUs one at a time 1 External diskette drive kit 2 Video card 3 External diskette drive connector LCD Information Panel Checkout If an LCD information panel problem occurs do the following 1 Power off t...

Page 362: ...If the power problem occurs only when the port replicator is used replace the replicator If the power on indicator does not turn on check the power cord of the AC Adapter for correct continuity and installation If the operational charge does not work go to Checking Operational Charging on page 351 Note For Model 760CD 760ED 760LD 760ELD 760XL and 760XD there are two types of adapters The procedure...

Page 363: ...check operational charging use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer Perform operational charging If the battery status indicator does not turn on remove the battery pack and leave it to return to room temperature Reinstall the battery pack If the charge indicator still does not turn on replace the battery pack...

Page 364: ...esistance is correct replace the DC DC card Checking the Car Battery Adapter 1 Unplug the Car Battery Adapter cable from the computer 2 Plug the Car Battery Adapter into the cigarette lighter socket Note If the adapter is already plugged in reseat it 3 Measure the output voltage of the Car Battery Adapter cable See the following figure 2 1 If the voltage is correct the Car Battery Adapter is worki...

Page 365: ... dc a continuous noise may be heard The condition of the car battery should be checked by appropriate service personal Checking the Backup Battery 1 Power off the computer and unplug the AC Adapter from the computer 2 Open the keyboard and remove the diskette drive CD ROM drive the battery pack and the hard disk drive 3 Remove the top cover and keyboard unit 4 Open the keyboard unit then remove th...

Page 366: ...ack and the hard disk drive 3 Remove the top cover and keyboard unit 4 Open the keyboard unit then remove the keyboard card 5 Remove the standby battery from the keyboard card Refer to 1200 Backup Battery Speaker Standby Battery on page 425 to remove the battery Warning Be careful not to cause a short circuit when measuring the voltage 6 Measure the voltage of the standby battery If the voltage be...

Page 367: ...ge is more than 4 0 V dc power off the computer replace the standby battery and go to the next step 9 Ensure that the AC Adapter is plugged into the computer then power on the computer 10 Charging of the standby battery starts A depleted battery needs approximately 30 minutes to be recharged to the operational voltage of 3 5 V dc 11 Unplug the AC Adapter 12 Verify the standby battery function by r...

Page 368: ...it or resume standby mode Resume Any key operation Suspend Mode When in suspend mode the following in addition to the four actions of standby mode occur The LCD is powered off The hard disk is powered off The CPU is stopped Events that cause the computer to enter suspend mode Suspend mode is requested by the Fn key Fn F4 The LCD is closed Notes 1 In the ThinkPad Features program the computer can b...

Page 369: ...I is signaled by a serial or PCMCIA device Resume The Fn key is pressed Resume An external keyboard key is pressed while operating with ac power Exit Timer conditions are satisfied for entering hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off Any of the following events ca...

Page 370: ...downs occur intermittently when using PCMCIA 2 devices via a port replicator suspect a current overload Some PCMCIA devices use much power if the maximum usage of each device occurs simultaneously the total current will exceed the limit thereby causing a power shutdown Isolate this problem by removing one of the devices and use the computer under the same condition to see whether a power shutdown ...

Page 371: ...lowing error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 371 Note For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers see the manual for that device Numeric Error Codes Symptom Error FRU Action in Sequence 10X 101 Interrupt failure 102 Timer failure 103 Timer interrupt f...

Page 372: ... the video card 2 Set time and date 3 System board 173 Configuration data was lost 1 Reseat the keyboard connector on the video card 2 Select OK in the error screen then set the time and date 3 Backup battery 4 System board 174 Configuration error Perform Checking the Installed Devices List on page 374 before changing any FRUs 1 Check device configuration 2 System board 3 Diskette drive assembly 4...

Page 373: ...area does not match the actual configuration 1 Check if the configuration was changed For example check if the disk drive is from another computer 196 Read error occurred in the hibernation area of the HDD 1 Run the hard disk drive test 2 Hard disk drive 1XX 1 System board 2XX 201 Memory data error 202 Memory line error 00 15 203 Memory line error 16 23 205 Memory test failure on on board memory 2...

Page 374: ...ice 2 Communication cable 3 System board 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard disk drive 2 System board 24XX 2401 System board video error 1 System board 2 Video card 808X 8081 PCMCIA presence test failure PCMCIA revision number also checked 8082 PCMCIA register test failure 1 PCMCIA slot assembly 2 PCMCIA device 3 System board 860X ...

Page 375: ...ed 2 Reseat the boot device 3 Check the startup sequence for the correct boot device 4 Check that the operating system has no failure and is installed correctly I9990303 Bank 2 flash ROM check sum error 1 System board Other codes not listed above 1 Go to Undetermined Problems on page 371 FRU Codes If an error is detected by the diagnostic tests a four digit FRU code is displayed The FRU code indic...

Page 376: ...ternal CRT 50 1 Reseat the drive FDD 1 2 Diskette drive FDD 1 51 1 Reseat the diskette drive FDD 2 2 Diskette drive FDD 2 60 1 Reseat the hard disk drive HDD 1 2 Hard disk drive HDD 1 61 1 Reseat the hard disk drive HDD 3 2 Hard disk drive HDD 3 62 1 Reseat the hard disk drive in the UltraBay HDD 2 2 Hard disk drive in the UltraBay HDD 2 63 1 Reseat the hard disk drive HDD 4 2 Hard disk drive HDD ...

Page 377: ...attery Two short beeps with error codes POST error See Numeric Error Codes on page 359 Two short beeps with blank screen System board No Beep Symptoms Symptom Error FRU Action in Sequence No beep power on indicator not on and a blank LCD during POST 1 Go to Power Systems Checkout on page 349 2 System board 3 DC DC card 4 Power sources No beep power on indicator on and a blank LCD during POST 1 Sys...

Page 378: ...klight not working or LCD too dark or LCD brightness cannot be adjusted or LCD contrast cannot be adjusted 1 Reseat the LCD connectors 2 LCD assembly 3 DC DC card LCD screen unreadable or Characters missing pels or Screen abnormal or Wrong color displayed 1 See important note for LCD Related Symptoms 2 Reseat all LCD connectors 3 LCD assembly 4 System board 5 Video card LCD has extra horizontal or...

Page 379: ...tor on the video card 2 LCD assembly 3 Video card 4 System board LCD Information Panel Related Symptoms Symptom Error FRU Action in Sequence An icon in the LCD information panel remains off or on but the system runs correctly 1 Reseat the keyboard cable in the video card connector 2 Reseat the LCD information panel cable connectors in the keyboard 3 Keyboard 4 Video card 5 System board Power Relat...

Page 380: ...board The system will not suspend or resume by opening or closing the LCD 1 Go to Suspend Mode on page 356 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4 If the computer enters suspend mode suspect that the application program is not working properly 3 LCD assembly 4 Video card 5 System board Battery fuel gauge does not go higher than 90 Go to Checkin...

Page 381: ... DAA module ESS Related Symptoms Symptom Error FRU Action in Sequence In OS 2 DOS or Windows multimedia programs no sound comes from the computer Only system beeps are heard at power on 1 Reseat the audio ESS card 2 Go to Audio ESS Card Checkout on page 346 and check the audio ESS card 3 Check that the device driver is installed correctly Peripheral Device Related Symptoms Symptom Error FRU Action...

Page 382: ...ors occur only when Port Replicator is used See Port Replicator Checkout in the Common Devices Checkout section PCMCIA slot pin is damaged PCMCIA slots assembly Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should only be...

Page 383: ... open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the expansion bus connector c Printer mouse and other external devices d Battery pack e Hard disk drive f Diskette drive CD ROM drive or the device attached in the UltraBay g DIMM h PC Cards 4 Power on the computer 5 Det...

Page 384: ...Indicators The system status indicators show the current computer status in different colors green yellow and orange Symbol Color Meaning Green Battery fully charged Orange Battery charging Blinking orange Battery needs charging Green Computer is in suspend mode Blinking Green Computer is entering suspend mode or hibernation mode or is resuming normal operation Green Power on LCD Information Panel...

Page 385: ...vice and press Enter to run the test 4 The test progress screen appears 5 OK appears when the test ends without any errors 6 Start the Advanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu screen 7 Select Tool to install the tools Note The following tools are required FDD Erasable 2HD diskette Parallel Wrap plug P N 72X8546 Serial Wrap plug P N 72X8546 PCMCIA PC Test Card P N 35...

Page 386: ...trl E 4 The error log appears 5 To exit the screen select the cancel icon or press Esc The error log is not saved when the system is powered off Checking the Installed Devices List If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen the device is defective Reseat the device connectors If the symptom remains replace the device or th...

Page 387: ...ears HDP 1 and HDP 2 are set the same as PAP How to Run a Low Level Format Do the following to format the hard disk Attention Make sure the address of the drive to be formatted is correct This procedure erases all information on the disk 1 Power off the computer 2 Insert the ThinkPad Hardware Maintenance Diskette Version 1 20 into diskette drive A and power on the computer 3 Select Format the hard...

Page 388: ...tatus through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display on or off F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reserved F7 LCD or CRT display F8 Reserved F9 Reserved F10 Reserved F11 Power management mode toggling between high power intelligent and economy F12 Hibernation invocation 376 IBM Mobile Systems ThinkPad...

Page 389: ...olor LCD 10 4 inch 64K colors 800 600 pixel TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 760C 360MB 2 5 inch 720MB 2 5 inch 760CD 810MB 2 5 inch 1200MB 2 5 inch Enhanced video card 760CD Video accelerator Video capture and overlay Video composite in out MPEG hardware decoding MPEG2 CD ROM removable 760...

Page 390: ...inch 64K colors 1024 768 pixel TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 810MB 2 5 inch 1 08GB 2 5 inch 1 2GB 2 5 inch 1 35GB 2 5 inch 2 1GB 2 5 inch Enhanced video card 760ED enhanced model Video accelerator Video capture and overlay Video composite in out S video in MPEG hardware decoding MPEG2 CD...

Page 391: ...14 Bytes VGA video 12 1 inch 64K colors 800 600 pixel TFT color LCD 10 4 inch 64K colors 800 600 pixel TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 810MB 2 5 inch 1 08GB 2 5 inch 1 2MB 2 5 inch CD ROM removable 760LD 5 inch quadruple speed IDE interface ESS card Audio function Infrared transfer Two IR ...

Page 392: ...114 bytes 4 kilobytes VGA video 12 1 inch 64K colors 800 600 pixel TFT color LCD 11 3 inch 256 colors 800 600 pixel DSTN color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 810MB 2 5 inch 1 08GB 2 5 inch 1 2GB 2 5 inch CD ROM removable 760ELD 5 inch quadruple speed IDE interface ESS card Audio function Infrared t...

Page 393: ...ideo 760XD 12 1 inch 64K colors 1024 768 pixel XGA TFT color LCD 760XL 12 1 inch 64K colors 800 600 pixel SVGA TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 760XD 3 0GB 2 5 inch 760XL 2 1GB 2 5 inch CD ROM removable 760XD 5 inch 8x speed IDE interface Audio function 760XD DSP card 760XL ESS card Infrare...

Page 394: ...cing a FRU use the correct screw size as shown in the procedure Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits...

Page 395: ...1010 Rear Connector Door Remove the center latch 1 then remove the rear connector door by flexing it 2 ThinkPad 760 9546 9547 383 ...

Page 396: ...20 Diskette Drive CD ROM Drive Diskette Drive Model Unique Note If the security latch A is at the left position push and slide it to the right position unlock 384 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 397: ...move the CD ROM drive exactly as shown in the figure Do not apply any extra force to the CD ROM drive when removing it Note If the security latch A is at the left position push and slide it to the right position unlock ThinkPad 760 9546 9547 385 ...

Page 398: ...rive Model unique 1020 Note Be careful that the computer does not fall backward when the battery pack is removed If there is a spacer open the spacer before removing the battery pack 386 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 399: ...he hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode Note Remove the hard disk drive exactly as shown in the figure Do not apply any extra force to the hard disk drive when removing it Note After replacing the hard disk drive latch the removal st...

Page 400: ...1050 DIMM 760XL 760XD Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 388 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 401: ...Other Models 1 Turn the computer upside down 1 1 2 3 ThinkPad 760 9546 9547 389 ...

Page 402: ...4 4 5 5 390 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 403: ...he side of the DIMM 2 With the notched end of the DIMM toward the right side of the socket 2 insert the DIMM at an angle of approximately 20 into the socket then press it firmly 3 Pivot the DIMM until it snaps into place 1 2 1 2 2 1 20 Side View ThinkPad 760 9546 9547 391 ...

Page 404: ...ck 760C 760L 760E 760EL 1030 Hard Disk Drive 1040 Note When replacing the top cover be careful not to damage the resume switch shown in the figure 2 4 mm 8 mm Flathead 3 4 mm 5 mm Flathead Top Cover 1 Resume Switch 392 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 405: ...1070 Keyboard Unit Top Cover 1060 When replacing the keyboard unit connect the keyboard connector as shown in the figure then replace the keyboard ThinkPad 760 9546 9547 393 ...

Page 406: ...1080 LCD Unit Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 6 6 mm 4 3 2 1 When replacing 5 394 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 407: ...D Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 System Board Assembly 1100 After removing the DIMM adapter card remove the front IR ThinkPad 760 9546 9547 395 ...

Page 408: ...Other Models Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 1 2 3 4 2 4 mm 8 mm 8 mm 396 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 409: ...1095 Rear IR Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 LCD Unit 1080 2 1 6 mm ThinkPad 760 9546 9547 397 ...

Page 410: ...ack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Rear IR 1090 Note In step 1 gently pushing the shaded area 1 lift the switch cover halfway up 2 as shown Then pull the switch lever out to remove 3 398 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 411: ...Notes 1 Step 4 is a DSP model unique step DSP models are Models 760C 760E 760CD 760ED 760XD 2 In step 5 gently push the levers to avoid flexing them ThinkPad 760 9546 9547 399 ...

Page 412: ...o damage the IR flexible cable under the DIMM adapter card Then remove the IR flexible cable in step 13 When replacing Refer to the following figure to locate the DIMM adapter card Make sure that the connector of the DIMM adapter card is connected firmly A loose or wrong connection causes memory error 400 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 413: ...Other Models ThinkPad 760 9546 9547 401 ...

Page 414: ...eplacing the power switch align the power switch and power actuator in step 2 of the following figure Check that the power switch operates correctly before tightening any screws 402 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 415: ...er Shield Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 ThinkPad 760 9546 9547 403 ...

Page 416: ...ld 1125 Check the Model There are two 760ED models One has a standard video card built in and the other has an enhanced video card built in If you install a incorrect video card the LCD will not work Check to be sure which 760ED model you are servicing Standard Video Card 760C 760L 760E 760ED 760EL 760LD 760ELD When replacing The following figure shows the cable routing 404 IBM Mobile Systems Thin...

Page 417: ... 760XL Note Be careful not to touch the fan rotor when assembling or disassembling When replacing The following figure shows the microphone routing ThinkPad 760 9546 9547 405 ...

Page 418: ...Enhanced Video Card In step 5 turn the video card upside down to disconnect the cable in step 6 406 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 419: ...For Model 760XD remove the fan as follows Note Be careful not to touch the fan rotor when assembling or disassembling ThinkPad 760 9546 9547 407 ...

Page 420: ...ve Connector Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 Upper Shield 1125 Video Card 1110 760CD 760LD 760E 760ED 760EL 760ELD 760XL 760XD 408 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 421: ... Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 Upper Shield 1125 Video Card 1110 760XL 760XD 1 DC DC Card 2 Air Duct Other Models ThinkPad 760 9546 9547 409 ...

Page 422: ...When replacing Make sure that the microphone cable does not catch between the system board and the spacer on the DC DC card 410 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 423: ...ly 1100 Upper Shield 1125 Video Card 1110 DC DC Card 1120 Notes 1 There are two models for 760E slim type and thick type Check the screw length in step 2 when removing the DSP card 2 See the following table and make sure to replace the correct card Slim Type Models Models 760C 760E 760L Audio ESS Card DSP card 760L 760LD 760EL 760ELD 760XL 760C 760E 760CD 760ED 760XD ThinkPad 760 9546 9547 411 ...

Page 424: ...ows the cable routing 2 When replacing the DSP card or the audio ESS card make sure that the connector on the card is not loose If the connector does not connect properly no sound will be produced 412 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 425: ...ollowing figure shows the cable routing for models 760XL 760XD 2 When replacing the DSP card or the audio ESS card make sure that the connector on the card is not loose If the connector does not connect properly no sound will be produced ThinkPad 760 9546 9547 413 ...

Page 426: ... Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 Upper Shield 1125 Video Card 1110 DC DC Card 1120 DSP Card Audio ESS Card 1130 414 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 427: ...n in the figures and make sure that the two CPU card connectors are connected properly If these connectors are not connected you cannot power on the computer Do not apply any extra force to the shaded area of the CPU card when connecting ThinkPad 760 9546 9547 415 ...

Page 428: ...nit serial number system board system number and other computer unique data Note Do not power off the computer when restoring the VPD The system unit serial number label is attached to the base cover 2 Before removing and replacing the system board make sure that the PCMCIA cards are removed and the eject levers are not sticking out 3 Do not pull the PCMCIA slot assembly while removing the system ...

Page 429: ...Models 760XL 760XD ThinkPad 760 9546 9547 417 ...

Page 430: ...Other Models 418 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 431: ...1160 Palm Rest Top Cover 1060 Keyboard Unit 1070 1 Turn the keyboard upside down 2 4 mm 4 mm 5 mm Flathead 3 Turn the keyboard right side up 3 4 5 4 2 2 1 1 ThinkPad 760 9546 9547 419 ...

Page 432: ...Keyboard Unit 1070 Palm Rest 1160 Note When pulling the lever off the foot 1 separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot 4 mm 2 3 4 1 1 2 420 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 433: ...ThinkPad 760 9546 9547 421 ...

Page 434: ...rd Unit 1070 Palm Rest 1160 Note When pulling the lever off the foot 1 separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot 4 mm 2 3 4 1 1 2 422 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 435: ... removing the latch from the keyboard base 6 push both ends of the latch simultaneously 2 When replacing the keyboard cable place the cable correctly as shown by the artwork in the circle ThinkPad 760 9546 9547 423 ...

Page 436: ...d Card Battery Pack 760C 760L 760E 760EL 1020 Diskette Drive CD ROM Drive 1020 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 Palm Rest 1160 4 mm 1 2 3 1 1 2 5 4 424 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 437: ...ter Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery Safety Notice 2 Translation on page 9 Some standby batteries contain a small amount of nickel and cadmium Do not disassemble it recharge it throw it into fire or water or short circuit it Dispo...

Page 438: ... for Backup Battery 2 for Standby Battery 1 2 for Speaker 2 1 Note When replacing the speakers backup battery and standby battery position the cables as shown 426 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 439: ...1 SVGA P N 29H9226 ASM P N 73H6599 on page 433 P N 29H9227 10 4 SVGA Go to LCD Unit 10 4 SVGA P N 29H9227 on page 439 P N 46H5355 10 4 VGA Go to LCD Unit 10 4 VGA P N 46H5355 on page 444 P N 39H6232 11 3 SVGA Go to LCD Unit 11 3 DSTN P N 39H6232 on page 449 P N 82H8486 12 1 XGA Go to LCD Unit 12 1 XGA on page 454 P N 82H8496 12 1 SVGA Go to LCD Unit 12 1 SVGA P N 82H8496 on page 460 P N 11J8867 12...

Page 440: ...removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 8 mm 4 3 M2 x 4 3 mm 6 Flat head Note Make sure you use the correct screw when replacing 428 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 441: ...ThinkPad 760 9546 9547 429 ...

Page 442: ... careful not to scratch or soil the surface of the LCD panel when replacing it The LCD panel is latched to the rear cover Remove the LCD panel by bending the rear cover in step 6 Too much force will break the rear cover 430 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 443: ...ThinkPad 760 9546 9547 431 ...

Page 444: ...inges LCD Cover 1010 LCD Panel 1020 with interface cable assembly Step Length Quantity Memo 1 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing 432 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 445: ... removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm 2 5 M2 x 4 3 mm 6 Flat head Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 433 ...

Page 446: ...Lift the LCD front cover slightly then remove the microphone cable 434 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 447: ...CD panel when replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 435 ...

Page 448: ...lexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem 436 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 449: ...ges LCD Cover 2010 LCD Panel 2020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Step Length Quantity Memo 2 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 437 ...

Page 450: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown 438 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 451: ...r when removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 6 mm 2 3 M2 x 5 mm 2 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 439 ...

Page 452: ...Lift the LCD front cover slightly then remove the microphone cable When replacing Position the microphone cable as shown below 440 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 453: ...LCD Cover 3010 Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 5 x 4 mm 1 2 M2 x 4 3 mm 2 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 441 ...

Page 454: ...e the core under the LCD panel When replacing Attention 1 The inverter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem 442 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 455: ...3030 Hinges LCD Cover 3010 LCD Panel 3020 with interface cable assembly Step Length Quantity Memo 1 M2 5 x 4 mm 2 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 443 ...

Page 456: ...moving the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 6 mm 2 3 M2 x 5 mm 2 Note Make sure you use the correct screw when replacing 444 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 457: ...Lift the LCD front cover slightly then remove the microphone cable When replacing Position the microphone cable as shown ThinkPad 760 9546 9547 445 ...

Page 458: ...0 Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 x 4 3 mm 2 Note Make sure you use the correct screw when replacing 446 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 459: ...tion 1 The inverter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem ThinkPad 760 9546 9547 447 ...

Page 460: ...hen replacing the interface cable assembly 3 4 When replacing the hinges When replacing Don t locate the core under the LCD panel Step Length Quantity Memo 1 3 M2 5 x 4 mm 3 Note Make sure you use the correct screw when replacing 448 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 461: ... when removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 6 mm 4 3 M2 5 x 9 mm 2 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 449 ...

Page 462: ...Lift the LCD front cover slightly then remove the microphone cable When replacing Position the microphone cable as shown 450 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 463: ...Cover 5010 Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 5 x 6 mm 3 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 451 ...

Page 464: ...erter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem 452 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 465: ...5030 Interface Cable Assembly Hinges LCD Cover 5010 LCD Panel 5020 1 When replacing the interface cable assembly 2 When replacing the hinges ThinkPad 760 9546 9547 453 ...

Page 466: ...cover when removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 454 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 467: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 455 ...

Page 468: ...0 Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 456 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 469: ...ion 1 The inverter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem ThinkPad 760 9546 9547 457 ...

Page 470: ...nel 6020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Remove the kapton tape in step 1 Step Length Quantity Memo 2 M2 5 x 4 mm 2 Note Make sure you use the correct screw when replacing 458 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 471: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown ThinkPad 760 9546 9547 459 ...

Page 472: ...oving the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 460 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 473: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 461 ...

Page 474: ...when replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 462 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 475: ...ile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem ThinkPad 760 9546 9547 463 ...

Page 476: ...nel 7020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Remove the kapton tape in step 1 Step Length Quantity Memo 2 M2 5 x 4 mm 2 Note Make sure you use the correct screw when replacing 464 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 477: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown below ThinkPad 760 9546 9547 465 ...

Page 478: ... the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm 2 5 M2 x 4 3 mm 6 Flat head Note Make sure you use the correct screw when replacing 466 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 479: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 467 ...

Page 480: ...when replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 468 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 481: ...ile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem ThinkPad 760 9546 9547 469 ...

Page 482: ...over 8010 LCD Panel 8020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Step Length Quantity Memo 2 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing 470 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 483: ...When replacing Position the microphone cable as shown ThinkPad 760 9546 9547 471 ...

Page 484: ... latches Release these latches then remove the LCD cover Be careful not to break the latches Note The front cover adhere to the LCD panel The circle in the figure shows the adhesive part Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm 2 5 M2 x 4 3 mm 6 Flat head Note Make sure you use the correct screw when replacing 472 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 485: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 473 ...

Page 486: ...when replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 474 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 487: ...ile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can cause a serious problem ThinkPad 760 9546 9547 475 ...

Page 488: ...over 9010 LCD Panel 9020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Step Length Quantity Memo 2 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing 476 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 489: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown ThinkPad 760 9546 9547 477 ...

Page 490: ...ctor 7 PCMCIA Slot 8 PCMCIA Slot 9 Security Keyhole 1ð Release Latches 11 Front Infrared Port 12 Built in Speaker 13 Front Palm Rest 14 TrackPoint III 15 Removable Diskette Drive or CD ROM Drive model unique 16 CD ROM Eject Button CD ROM model 17 Fn Key 18 LCD Indicator Panel 19 Volume Control 478 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 491: ...nfrared Port 6 Air Duct Model unique 7 System Expansion Connector 8 Power Shutdown Switch 9 External Display Connector 1ð Parallel Connector 11 Serial Connector 12 Power Jack 13 Option Cover 14 Headphone Jack 15 Microphone Line in Jack 16 Modem Fax Port 17 Video In Out Ports model unique 18 Power Switch ThinkPad 760 9546 9547 479 ...

Page 492: ...Inside View 1 Modem Fax Port Release Latch 2 UltraBay 3 Battery Pack 4 Memory Slot 5 Security Latch 6 Removable Hard Disk Drive 480 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 493: ...Bottom View 1 Memory Slot Model unique 2 Serial Number ThinkPad 760 9546 9547 481 ...

Page 494: ...Power On Password Connector 1 Power On Password Connector 482 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 495: ...Parts Listing 760 9546 9547 Model 760C 9546 ThinkPad 760 9546 9547 483 ...

Page 496: ...19 14b Eject Button 39H7018 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 720 MB 12 7 mm 29H9229 U S 9546 model U21 U22 U27 U2A U2B U2H 16b Hard Disk Drive 1 08 GB 12 7 mm 29H9367 U S 9546 model U28 U2J 16c EMI Sheet 39H7031 17 Rear Connector Door 29H9185 18a Base Cover W W 29H9181 Base Cover Japan 39H7056 18b PC Card Door 29H9238 18c Name Label 66G9228 18d The...

Page 497: ...er Switch Actuator 29H9209 35 Power Switch Button 29H9191 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery 29H9506 42 Palm Rest 29H9219 43 Keyboard Unit See Keyboard Unit Section 44 Top Cover 29H9183 AC Adapter ...

Page 498: ...Model 760CD 9546 486 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 499: ... Button 39H7018 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 1 2 GB 17 mm 29H9228 U S 9546 model U11 U13 U1A U1C Hard Disk Drive 720 MB 12 7 mm 29H9229 16c EMI Sheet 39H7031 17 Rear Connector Door 29H9186 18a Base Cover W W 29H9182 Base Cover Japan 39H7059 18b PC Card Door 29H9238 18c Name Label 66G9228 18d Thermal Rubber Sheet 82H8966 19a DIMM Cover 69H8422 1...

Page 500: ...rd Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery 29H9506 42 Palm Rest 29H9219 For Japan 29H7032 43 Keyboard Unit See Keyboard Unit Section 44 Top Cover 29H9184 Conversion Cable Game Port 29H9269 Conversion Cable Game Video 85G1897 Wall Plug 85G2367...

Page 501: ... or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Czech 39H6978 Danish 29H9405 Dutch 29H9403 French 29H9399 German 29H9397 Greek 29H9412 Hebrew 29H9409 Hungary 39H6977 Italian 29H9401 Japanese 29H9415 New World Spanish 29H9413 Norwegian 29H9407 Portuguese 29H9410 Polish 39H6976 Russian 29H9...

Page 502: ...Model 760E 9546 CD Nonupgradable Type 490 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 503: ...at is thick enough to install only an FDD The upgradable type 760E model has the FDD built in space that is thick enough to install a CD ROM Check to be sure which type of 760E you are servicing before ordering FRU parts FRUs for the CD ROM upgradable type are listed in the 760E CD Upgradable Type 760ED parts list See Model 760E 9546 CD Upgradable Type or 760ED on page 494 ThinkPad 760 9546 9547 4...

Page 504: ...ear Shield Case 29H9200 13 System Board 11J8234 14a PC Card Slot 46H6031 14b Eject Button 46H6028 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 810 MB 29H9366 U S 9546 model U4B Hard Disk Drive 1 08 GB 29H9367 U S 9546 model U4A 16c EMI Sheet 39H7031 17 Rear Connector Door 29H9185 18a Base Cover 39H6249 For Japan 39H6234 18b PC Card Door 29H9238 18c Name Label ...

Page 505: ...bly 29H9216 32 DC DC Card 83H5375 33 See Misc Parts 34 Power Switch Actuator 29H9209 35 Power Switch Button 29H9191 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery 29H9506 42 Palm Rest 29H9219 For Japan 39H7032...

Page 506: ...Model 760E 9546 CD Upgradable Type or 760ED 494 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 507: ...ls each for the 760E CD upgradable type and 760ED The LCD thick model is the 760E 760ED with the thickness of 54 3 mm 2 14 inches The LCD slim model is the 760E 760ED with the thickness of 50 7 mm 2 00 inches ThinkPad 760 9546 9547 495 ...

Page 508: ...546 model U9B Video Card 760E SVGA slim model 82H8882 10a Volume Connection Cable 29H9211 U S 9546 model U3A U3B U3L Volume Connection Cable 760E 760ED XGA slim model 82H8965 U S 9546 model U9A U9B 10b Mic Connection Cable 29H9210 11 DSP Card 29H9205 12a FDD Connector Cable 29H9203 12b Rear Shield Case 29H9201 13 System Board 760E thick model 11J8234 U S 9546 model U3B System Board 760ED thick mod...

Page 509: ...9B FDD Drive for Japan 4 mode 29H9372 In the U S either of the CD ROM 4X drives below may be used for 9546 model U3A U3B U3L Order the FRU number of the drive being replaced CD ROM Drive 4X 29H9231 CD ROM Drive 4X 12J2186 CD ROM CD ROM Drive 6X slim model 82H8850 U S 9546 model U9A 26b Diskette Drive Removable Strap 29H9237 27 Lower Shield 29H9202 28 CPU Card 120 MHz Pentium thick model 11J9672 U ...

Page 510: ...t See Keyboard Unit Section 44 Top Cover 29H9184 AC Adapter 35W U S Canada Latin America Japan 85G6705 For EMEA AP 85G6701 For EMEA AP Slim 3 Prong 85G6735 Keyboard Misc Parts 39H7105 Misc Parts 760E thick type 46H5367 Includes the following Modem Holder Modem Lever Rear IR Lens S Video Bracket Video Bracket Misc Parts 760ED 29H9235 Includes the following Modem Holder Modem Lever DSP Holder Rear I...

Page 511: ... or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Danish 29H9405 Dutch 29H9403 French 29H9399 German 29H9397 Greek 29H9412 Hebrew 29H9409 Italian 29H9401 Japanese 29H9415 New World Spanish 29H9413 Norwegian 29H9407 Portuguese 29H9410 Russian 29H9416 Spanish 29H9404 Swedish or Finnish 29H940...

Page 512: ...Model 760L 9547 500 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 513: ... 29H9199 14a PC Card Slot 39H7019 14b Eject Button 39H7018 15 Battery Pack Ni MH 29H9233 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 810 MB 12 7 mm 29H9366 16c EMI Sheet 39H7031 17 Rear Connector Door 29H9185 18a Base Cover 46H5358 18b PC Card Door 29H9238 18c Name Label 66G9228 18d Thermal Rubber Sheet 82H8966 19a DIMM Cover 69H8422 19b DIMM Adapter Card 29H9296 20 Lower Spacer 29H9194 21...

Page 514: ...itch Button 29H9191 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery 29H9506 42 Palm Rest 29H9219 43 Keyboard Unit See Keyboard Unit Section 44 Top Cover 29H9183 AC Adapter 35W 85G6701 For Japan 85G6699 Keyboard...

Page 515: ...Model 760LD 9547 Misc ThinkPad 760 9546 9547 503 ...

Page 516: ...lot 39H7019 14b Eject Button 39H7018 15 Battery Pack Ni MH 46H5365 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 810 MB 12 7 mm 29H9366 16c EMI Sheet 39H7031 17 Rear Connector Door 29H9186 18a Base Cover 46H5359 18b PC Card Door 29H9238 18c Name Label 66G9228 18d Thermal Rubber Sheet 82H8966 19a DIMM Cover 69H8422 19b DIMM Adapter Card 29H9296 20 Lower Spacer 29H9194 21a CD ROM Blank Bezel 2...

Page 517: ...2 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery 29H9506 42 Palm Rest 29H9219 For Japan 29H7032 43 Keyboard Unit See Keyboard Unit Section 44 Top Cover 29H9184 Wall Plug 85G2367 Microphone 66G7871 AC Adapter 3...

Page 518: ...sh 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Czech 39H6978 Danish 29H9405 Dutch 29H9403 French 29H9399 German 29H9397 Greek 29H9412 Hebrew 29H9409 Hungary 39H6977 Italian 29H9401 Japanese 29H9415 New World Spanish 29H9413 Norwegian 29H9407 Portuguese 29H9410 Polish 39H6976 Russian 29H9416 Slova...

Page 519: ...Model 760EL or 760ELD 9547 ThinkPad 760 9546 9547 507 ...

Page 520: ...5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc Parts 6 TrackPoint III Cap 84G6536 7 Keyboard See Keyboard Section 8 Upper Shield Case 29H9213 9 Video Card 39H6228 U S 9547 model U3F U48 U4F U4H U4R U4S U6F U6G U6H U6R Video Card 97H5502 U S 9547 model U4G U4K U4T 10a Volume Connection Cable 29H9211 10b Mic Connection Cable 29H9210 11 ESS Card 46H5353 12a Rear Shield Case 29H9201 12b FDD Conn...

Page 521: ...4K U4T 18e Thermal Rubber Sheet 82H8966 19a DIMM Cover 69H8422 19b DIMM Adapter Card 8 MB 83H7126 U S 9547 model U48 U4G U4H U4K U4R U4T DIMM Adapter Card Blank 83H7124 U S 9547 model U3F U4F U4S U6F U6G U6H U6R 20 Lower Spacer 29H9194 21a FDD Blank Bezel 29H9289 FDD Bezel 29H9197 21b Option Cover 29H9193 22 AV Cover 29H9190 23 Modem Cover Lock 39H7027 24 Modem Cover 29H9188 25 Front IR Assembly 2...

Page 522: ...32 DC DC Card 83H5375 33 See Misc Parts 34 Power Switch Actuator 29H9209 35 Power Switch Button 29H9192 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery 29H9506 42 Palm Rest 29H9219 For Japan 39H7032 43 Keyboard...

Page 523: ... or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Danish 29H9405 Dutch 29H9403 French 29H9399 German 29H9397 Greek 29H9412 Hebrew 29H9409 Italian 29H9401 Japanese 29H9415 New World Spanish 29H9413 Norwegian 29H9407 Portuguese 29H9410 Russian 29H9416 Slovak 39H6979 Spanish 29H9404 Swedish or...

Page 524: ...Model 760XL 9547 512 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 525: ...775 12a External FDD Connector 29H9203 12b Rear Shield Case left 46H5759 12c Rear Shield Case right 46H5758 13 System Board SVGA 46H5773 14a PC Card Slot 46H5751 14b Eject Button 46H6028 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 2 1 GB 82H8489 16c EMI Sheet 46H5497 17 Rear Connector Door 46H5764 18a Base Cover 46H5756 For Japan 46H5757 18b PC Card Door 29H9...

Page 526: ...itch Button 29H9192 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 46H5777 39b Speaker left 46H5778 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 46H5776 41 Backup Battery 29H9506 42 Palm Rest 29H9219 For Japan 39H7032 43 Keyboard Unit See Keyboard Unit Section 44 Top Cover 29H9184 DIMM Card Holder 46H5765 AC Ada...

Page 527: ...nish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 46H5790 Belgian 46H5788 Canadian French 46H5796 Danish 46H5787 Dutch 46H5785 French 46H5782 German 46H5781 Greek 46H5794 Hebrew 46H5791 Italian 46H5783 Japanese 46H5797 Latin Spanish 46H5795 New World Spanish Norwegian 46H5789 Portuguese 46H5792 Russian 46H5798 Spanish 46H5786 Swedish or Finnish...

Page 528: ...Model 760XD 9546 516 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 529: ...H8965 10b Mic Connection Cable 29H9210 11 DSP Card 29H9205 12a FDD Connector Cable 29H9203 12b Rear Shield Case left 46H5759 12c Rear Shield Case right 46H5758 13 System Board XGA 46H5772 14a PC Card Slot 46H5751 14b Eject Button 46H6028 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 3 GB 45H8791 16c EMI Sheet 46H5497 17 Rear Connector Door 46H5764 18a Base Cove...

Page 530: ...4 Power Switch Actuator 29H9209 35 Power Switch Button 29H9192 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 46H5777 39b Speaker left 46H5778 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 46H5776 41 Backup Battery 29H9506 42 Palm Rest 29H9219 For Japan 39H7032 43 Keyboard Unit See Keyboard Unit Section 44 Top Co...

Page 531: ...nish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 46H5790 Belgian 46H5788 Canadian French 46H5796 Danish 46H5787 Dutch 46H5785 French 46H5782 German 46H5781 Greek 46H5794 Hebrew 46H5791 Italian 46H5783 Japanese 46H5797 Latin Spanish 46H5795 New World Spanish Norwegian 46H5789 Portuguese 46H5792 Russian 46H5798 Spanish 46H5786 Swedish or Finnish...

Page 532: ...LCD Parts List LCD Unit 12 1 SVGA P N 29H9226 ASM P N 29H9029 520 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 533: ... 3 Screw Cap Large 4 Guide R L 5 Hinge Cover R L 7 Rear Cover Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 46H5717 Note Includes the following parts 8 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 521 ...

Page 534: ...LCD Unit 12 1 SVGA P N 29H9226 ASM P N 73H6599 522 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 535: ...Cover 3 Guide R L 5 Hinge Cover R L 7 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 46H5718 Note Includes the following parts 4 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 523 ...

Page 536: ...LCD Unit 10 4 SVGA P N 29H9227 524 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 537: ...de R L 4 Hinge Cover R L 6 Rear Cover 7 Slide Knob Screw Cap Screw Tape Hinge Group 46H5715 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Assembly 46H5719 Note Includes the following parts 3 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 525 ...

Page 538: ...LCD Unit 10 4 VGA P N 46H5355 526 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 539: ...uide R L 4 Hinge Cover R L 6 Rear Cover 7 Slide Knob Screw Cap Screw Tape Hinge Group 46H5715 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 46H5720 Note Includes the following parts 3 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 527 ...

Page 540: ...LCD Unit 11 3 DSTN P N 39H6232 528 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 541: ...ide Knob Screw Cap Screw Tape Hinge Group 46H5716 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 46H5721 Note Includes the following parts 3 Interface Cable Assembly Screw Cap Inverter Card Group 46H5722 Note Includes the following parts 7 Inverter Card Screw Cap ThinkPad 760 9546 9547 529 ...

Page 542: ...LCD Unit 12 1 XGA P N 82H8486 530 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 543: ...4 Hinge Cover R L 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap Screw Tape Hinge Group 82H8892 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 82H8893 Note Includes the following parts 3 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 531 ...

Page 544: ...LCD Unit 12 1 XGA P N 46H5735 ASM P N 46H5731 532 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 545: ...4 Hinge Cover R L 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap Screw Tape Hinge Group 82H8892 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 46H5737 Note Includes the following parts 3 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 533 ...

Page 546: ...LCD Unit 12 1 SVGA P N 82H8496 534 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 547: ... Hinge Cover R L 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap 4 Screw Tape Hinge Group 82H8892 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 82H8894 Note Includes the following parts 3 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 535 ...

Page 548: ...LCD Unit 12 1 SVGA P N 46H5725 536 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 549: ...Cover 3 Guide R L 5 Hinge Cover R L 7 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 46H5738 Note Includes the following parts 4 Interface Cable Assembly Screw Cap ThinkPad 760 9546 9547 537 ...

Page 550: ...LCD Unit 12 1 SVGA P N 11J8867 ASM P N 11J8855 538 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 551: ...e R L 5 Hinge Cover R L 7 Rear Cover 9 Slide Knob Screw Cap Screw Tape Hinge Group 11J8869 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 11J8870 Note Includes the following parts 4 Interface Cable Assembly Screw Cap Inverter Card 8 11J9621 ThinkPad 760 9546 9547 539 ...

Page 552: ...Screw 5 M2 5 Nut 10 Hex Stud D Sub 5 Hex Stud Bus 5 M2 5 x 8 Flathead 5 M2 x 4 5 Screw Cover for Top cover 5 M2 5 x 4 Flathead 5 M2 5 x 5 Flathead 5 Nut M2 5 5 M2 6 x 5 Deform 5 M2 5 x 14 5 M2 5 x 4 Thin Head 5 M1 4 x 1 8 Thin Head 5 M2 x 4 3 Thin Head 5 DAA Assembly Austria 59G1041 Australia 59G1040 Belgium 43G3414 Denmark 59G1042 Finland 54F0715 France 4525652 Germany 59G1056 Malaysia 59G1066 Ne...

Page 553: ...4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Germany 58G4347 U S Thailand Malaysia Singapore and Hong Kong 43G3398 Netherlands 58G4340 New Zealand and PRC 58G4332 Norway 58G4334 Sweden 58G4336 Switzerland 58G4348 U K 58G4345 ThinkPad 760 9546 9547 541 ...

Page 554: ...r Spacer 29H9369 External Diskette Drive Box Kit 66G5069 FDD 4 mode 2 88MB 29H9372 FDD External Box Kit 66G5069 Hard Disk Drive over Pack 39H7040 Headset 85G1529 HDD Overpack 39H7040 Interface Cable System Keyboard 84G2531 Interface Cable Keyboard Keypad 84G2532 Mini DIN to Mini DIN Cable 84G6474 Microphone 66G7871 Model Label 46H6034 Name Label 66G9228 PCMCIA Cartridge 84G1303 PCMCIA RF Cartridge...

Page 555: ...F5741 U S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Norwegian 84G6310 Swedish 84G6304 U K English 84G6298 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Norwegian 84G6309 Swedish 84G6303 U K English 84G6297 U S English 84G2529 Accessories Keyboard Mouse Cable 54G0444 Tools Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio ...

Page 556: ...07 Korea 25H2207 Japan 2 prong 85G6665 2 Hong Kong Singapore U K 25H2215 3 France Germany Spain 25H2209 4 Italy 25H2223 5 Australia New Zealand 25H2205 6 Denmark 25H2211 7 Israel 25H2225 8 Bangladesh Pakistan Sri Lanka 25H2213 South Africa 9 Switzerland 25H2221 10 Thailand 25H2219 544 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 557: ...adesh Pakistan Sri Lanka 13H5279 South Africa 9 Switzerland 13H5270 10 Thailand 13H5264 3 Prong Slim 1 Colombia U S Venezuela 76H3516 Korea 76H3535 Japan 76H3526 2 Hong Kong Singapore U K 76H3524 3 France Germany Spain 76H3518 4 Italy 76H3530 5 Australia New Zealand 76H3514 6 Denmark 76H3520 7 Israel 76H3532 8 Bangladesh Pakistan Sri Lanka 76H3522 South Africa 9 Switzerland 76H3528 10 Thailand 76H...

Page 558: ...546 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 559: ...c Error Codes 568 Beep Symptoms 571 Keyboard Related Symptoms 571 Indicator Related Symptoms 571 Power Related Symptoms 572 Peripheral Device Related Symptoms 572 Other Symptoms 572 Undetermined Problems 573 FRU Removals and Replacements 574 1010 SelectaDock I 575 1020 Rear Panel Option Card Cover Option 575 1030 Upper Cover 577 1040 Fan Assembly 578 1050 LCD Panel 578 1060 Power Unit 579 1070 Ris...

Page 560: ...ement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a non defective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error...

Page 561: ...nd some symptoms that might indicate the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or by being dropped Scratched cosmetic parts Cracked or broken plastic parts broken latches broken pins or broken connectors caused by excessive force Damage caused by liquid spilled into the system Damage caused by im...

Page 562: ...ble make sure there are no hardware setting conflicts such as in interrupt levels memory addresses DMA channels and I O addresses 5 Check that the SCSI ID is set correctly 6 Test and correct any computer problems before you test it with IBM ThinkPad Dock I Use the computer documentation to resolve any computer problems 7 Test the computer with the external keyboard external display mouse and paral...

Page 563: ... to Run the Diagnostics on page 557 3 Use the following table with the verified symptom to determine which page to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Supply on page 552 POST does not complete No beeps error cod...

Page 564: ...he power cord for continuity and correct installation If the power cord is not the problem either the power supply is defective or another component is defective causing the power supply to cut off To verify that the power supply is operating correctly do the following 1 Power off the computer and disconnect the IBM ThinkPad Dock I power cord 2 Remove all internal and external devices and the comp...

Page 565: ...e voltage is not correct replace the power supply If any voltages are not correct replace the power supply If the problem remains replace the main card 1 1 2 2 21 3 4 22 Connector 1 Connector 2 Power Supply Connector 1 Power Supply Connector 2 Pin Signal V dc Min V dc Max 1 CVCC 19 21 2 Ground Pin Signal V dc Min V dc Max 1 12 volts 11 4 13 2 3 5 volts 4 53 5 5 5 5 volts 4 75 5 25 7 SUB 12 11 4 12...

Page 566: ...A 2 icons represent the second drive usually attached through a port replicator or an expansion unit The HDD 2 icon represents the hard disk drive in the UltraBay Printer Test the printer by connecting it to the computer before testing it on the IBM ThinkPad Dock I 1 Make sure the printer is correctly connected and the power is turned on 2 Run the printer self test If the printer self test does no...

Page 567: ... Card of IBM ThinkPad Dock I If the external display is attached to the display adapter 1 Display adapter 2 Main card of IBM ThinkPad Dock I 3 Riser card If the screen is not rolling do the following to run the display self test 1 Power off IBM ThinkPad Dock I and the external display 2 Disconnect the external display signal cable from the IBM ThinkPad Dock I 3 Power on the external display 4 Turn...

Page 568: ...r card 4 External display External Keyboard Notes If a mouse or other pointing device is attached remove it and see if the error symptom goes away If the symptom goes away the mouse or other pointing device is defective The computer keyboard does not work when an external keyboard is connected 1 Power off the computer 2 Disconnect the keyboard cable from the external keyboard 3 Power on the comput...

Page 569: ... devices 9 Select OK and press Enter if the selection is OK 10 Select a device and press Enter to start the tests 11 Select Test All to test all devices 12 Select Loop Test to run the tests in a repeated loop A loop option menu appears in which a device loop or all device loop can be selected Select a device and press the Spacebar to select a device Repeat this step to select multiple devices Pres...

Page 570: ...During the POST If the POST detects an error a three to eight digit error code is displayed Memory Errors If the POST detects a memory error in the first 640KB of system memory all of the first bank memory is de allocated and the test continues with the second 640KB of the second bank memory If the total amount of error free memory becomes less than 2MB a 2XX POST error occurs and the system stops...

Page 571: ...k I and SCSI devices to verify these devices work correctly Do the following 1 Power off the computer the IBM ThinkPad Dock I and external SCSI devices 2 Insert the Option Diskette into drive A 3 Power on all attached external SCSI devices the computer then the IBM ThinkPad Dock I 4 The Logo Screen appears 5 After a few seconds the Main Menu appears 6 Select a device for testing and go to the resp...

Page 572: ...ou select Test Expansion Unit on the Main Menu Select one 1 Run the test one time 2 Run the test Test Selection Menu Enter F1 Help F3 Exit 2 Select an item on the screen and follow the instructions that appear on the screen 560 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 573: ...figuration for SCSI devices and displays the following if no SCSI controller is found If a SCSI controller is found the computer goes on to initialize the SCSI devices and displays the following SCSI Subsystem Diagnostics Utility V2 1 Enter F3 Exit Scanning Target n 2 If the initialization fails the following screen appears SCSI Subsystem Diagnostics Utility V2 1 Enter F3 Exit SCSI Initialization ...

Page 574: ... ID0 3 device name ID1 4 device name ID2 5 device name ID3 6 device name ID4 7 device name ID5 8 device name ID6 9 device name ID7 0 device name ID8 SCSI Devises Test Menu The device name may be any of the following SCSI Hard Disk SCSI Tape Drive SCSI CD ROM SCSI Optical Drive or No Device The IBM ThinkPad Dock I SCSI controller appears as ID7 on the screen 5 If a SCSI device exists and a test med...

Page 575: ...tility V2 1 Enter F3 Exit Select one 1 All 2 device name ID0 3 device name ID1 4 device name ID2 5 device name ID3 6 device name ID4 7 device name ID5 8 device name ID6 9 device name ID7 0 device name ID8 SCSI Devises Test Menu No Device Present 8 The test begins and the following pop up menu appears SCSI Subsystem Diagnostics Utility V2 1 Enter F3 Exit Select one 1 All 2 device name ID0 3 device ...

Page 576: ... SCSI Devises Test Menu IDn Test Passed device name 10 If the test is unsuccessful the following appears SCSI Subsystem Diagnostics Utility V2 1 Enter F3 Exit Select one 1 All 2 device name ID0 3 device name ID1 4 device name ID2 5 device name ID3 6 device name ID4 7 device name ID5 8 device name ID6 9 device name ID7 0 device name ID8 SCSI Devises Test Menu IDn Test Failed device name 564 IBM Mob...

Page 577: ...ative symptoms If the symptom is not listed or you cannot correct the problem using this index go to Undetermined Problems on page 573 If you cannot correct the problem using this index go to Undetermined Problems on page 573 IMPORTANT 1 Before replacing any SCSI device verify that there are no duplicate SCSI ID settings 2 Make sure that there are no conflicts of hardware settings such as interrup...

Page 578: ...hinkPad Dock I while in hibernation mode 1 Do the following steps a Power off and undock the system b Power on and shut down the system c Power off and dock the system 1XX See the Hardware Maintenance Manual of the computer If the problem remains go to Undetermined Problems on page 573 2XX 201 Memory data error 202 Memory line error 00 15 203 Memory line error 16 23 205 Memory test failure on on b...

Page 579: ...11XX 12XX 1 Serial devices 2 Communication cable 3 Riser card 17XX 1 Hard disk drive 2 5 inch ThinkPad hard disk drive 2 Main card 24XX 1 Main card 2 Riser card 860X 1 Mouse 2 External keyboard 3 Riser card I9990301 I9990302 I9990305 See the Hardware Maintenance Manual of the computer Not shown above 1 See the Hardware Maintenance Manual of the computer 2 See Undetermined Problems on page 573 Thin...

Page 580: ...the FRU which caused the error If replacing a FRU does not correct the problem see the device ID or error code from the previous failure If they have changed the cause might be because the new FRU is detective or that the FRU was incorrectly installed Device ID If an error is detected by the diagnostic tests a three digits device ID is displayed The device ID indicates suspected device Icon Device...

Page 581: ...ve FDD 1 1 006 Diskette Drive FDD 2 2 066 External Diskette Drive PCMCIA 1 1 080 PCMCIA PCMCIA 2 2 088 External PCMCIA Parallel 009 Parallel Serial 011 012 Serial DSP 113 DSP 1 CDROM 1 215 CD ROM 2 CDROM 2 216 External CD ROM Infrared 103 IR Audio 150 Audio ESS ThinkPad SelectaDock Docking System 569 ...

Page 582: ... replacing the FRU If the problem still remains after replacement of the FRUs go to Undetermined Problems on page 573 FRU Code FRU 10 1 System Board 30 Reserved 32 1 External Keyboard 2 Main Card 3 Riser Card 33 1 External Mouse 2 Main Card 3 Riser Card 45 External CRT 51 1 Reseat the Diskette Drive FDD 2 2 Diskette Drive FDD 2 3 Main Card 4 Riser Card 61 1 Reseat the Hard Disk Drive in IBM ThinkP...

Page 583: ... Actions Power good light does not turn on fan does not run and the computer is not functional See Undetermined Problems on page 573 Computer is functional and the fan runs but the power on indicator does not turn on 1 Check the connector of LCD Group 2 Main Card 3 Go to Power Supply on page 552 LCD IBM ThinkPad Dock I for the hard disk drive stays on 1 2 5 inch hard disk drive in the UltraBay of ...

Page 584: ...ms Symptom Error IBM ThinkPad Dock I FRUs Sequence of Actions Computer does not work the power on indicator does not turn on but the fan runs See Undetermined Problems on page 573 Program load error during remote IPL from the file servicer Network Adapter Intermittent failures Do the loop test See How to Run the Diagnostics on page 557 The HDD 3 is not recognized and no error codes appear on the s...

Page 585: ...iskette drive numeric keypad or other external devices c Any adapter Note Removing an adapter or device may cause configuration errors Ignore error code 174 d SCSI device e Hard disk drive 3 Power on the system and check if the problem has changed 4 If the symptom remains repeat Steps 1 through 3 until you find the failing adapter or device or until all adapters or devices have been removed 5 If a...

Page 586: ...o replace a FRU reverse the removal procedure and follow any notes that pertain to replacement See Locations on page 583 for internal cable connections and arrangement information Safety Notice 8 Translation on page 14 Before removing any FRU power off the ThinkPad Dock I and computer unplug all power cords from electrical outlets remove the battery pack and then disconnect any interconnecting cab...

Page 587: ...1010 SelectaDock I Make sure the security key is in the unlock position 3 1020 Rear Panel Option Card Cover Option Rear Panel ThinkPad SelectaDock Docking System 575 ...

Page 588: ...Option Card Cover If installed 1 1 2 4 3 3 6 6 5 7 576 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 589: ...ock Base Model I 1010 Rear Panel Option Card Cover 1020 3 2 1 1 4 5 Inside view Step Length Quantity Memo 1 M 2 6 x 5 mm 2 Self tap Black 2 M 2 6 x 5 mm 1 Self tap 3 M 2 6 x 8 mm 3 Black ThinkPad SelectaDock Docking System 577 ...

Page 590: ...on Card Cover 1020 Upper Cover 1030 1 1 2 3 Step Length Quantity Memo 1 M 2 6 x 5 mm 3 Self tap 2 M 2 6 x 5 mm 2 Self tap 1050 LCD Panel SelectaDock Base Model I 1010 Rear Panel Option Card Cover 1020 Upper Cover 1030 1 578 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 591: ...del I 1010 Rear Panel Option Card Cover 1020 Upper Cover 1030 Connector of the LCD Panel 1050 3 5 2 4 1 6 Step Length Quantity Memo 2 M 3 x 5 mm 1 3 M 2 6 x 5 mm 1 4 M 2 6 x 8 mm 1 5 M 2 6 x 4 mm 2 ThinkPad SelectaDock Docking System 579 ...

Page 592: ...0 Fan Assembly 1040 Connector of the LCD panel 1050 Power Unit 1060 1 3 4 2 5 6 Step Length Quantity Location 1 M 2 6 x 5 mm 1 Main Board M 2 6 x 6 mm 2 FDD connector M 2 6 x 8 mm 2 HDD connector 2 M 2 6 x 8 mm 1 3 M 2 6 x 3 mm 1 Precision screw 4 M 2 6 x 8 mm 1 580 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 593: ...edure continued on the next page Step Length Quantity Memo 5 M 2 x 4 mm 2 Flat head Step Length Quantity Location 7 a M 2 6 x 5 mm 1 b M 2 5 x 3 mm 3 b Bottom of the base cover ThinkPad SelectaDock Docking System 581 ...

Page 594: ...10 11 9 9 12 Step Length Quantity Location 9 M 2 6 x 4 mm 2 Self tap 582 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 595: ...Dock Base Model I Front View 1 Security Lock 2 Lock Indicator 3 PC Card Lock 4 Right Hand Hole 5 Computer Catch Slit 6 Computer Lock 7 Left Hand Hole 8 Ejector 9 Docking Connector ThinkPad SelectaDock Docking System 583 ...

Page 596: ...d Numeric Keypad Connector 3 Kensington Lock Keyhole 4 Parallel Connector 5 Power Jack 6 Line Out Jack 7 Serial Connector 8 External Display Connector 9 External Diskette Drive Connector 1ð Expansion Connector 584 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 597: ...IA Slot 2 PC Card Lock Slide 3 SelectaDock Base Model I Lock 4 UltraBay Connector 1 5 UltraBay Connector 2 6 Feature Jumper 7 Blank Bezel 8 Status Indicator 9 Docking Guide 1ð Docking Connector ThinkPad SelectaDock Docking System 585 ...

Page 598: ...Rear View 1 Power Connector 2 MIDI Joystick Jack 3 SCSI Connector 4 Line Out Jack 5 ISA Adapter Card Slot 6 PCI Adapter Card Slot 586 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 599: ...System Status Indicators 1 Docked 1 Power On 2 Suspend Mode 3 Diskette Drive In use 4 Hard Disk In use 5 Attention ThinkPad SelectaDock Docking System 587 ...

Page 600: ...Parts Listing SelectaDock 3547 1 2 3 4 5 6 7 588 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 601: ...n Board ASM 39H7422 7 Power Supply Unit 39H7417 Option Card Cover 39H7423 Miscellaneous Kit Includes the following Screws Spacers Clamps 39H7431 SelectaDock Base Model I 39H7416 Options Tape Drive Kit 84G1290 Bracket and Bezel 84G1291 Shelf 84G3631 Tray Cover 84G3632 ThinkPad SelectaDock Docking System 589 ...

Page 602: ...an 2 pin 6454377 Japan 3 pin 65F0031 2 Hong Kong Singapore U K 14F0033 3 France Germany Spain 13F9979 4 Italy 14F0069 5 Australia New Zealand 13F9940 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh Pakistan Sri Lanka 14F0015 South Africa 9 Switzerland 14F0051 10 Thailand 1838574 590 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 603: ...est 592 External Keyboard Auxiliary Input Device Checkout 593 Fax Modem Checkout 594 Printer Checkout 596 Port Replicator Checkout 597 TrackPoint Checkout 598 TV Tuner 599 Identifying Names and Functions 599 Using the Front Panel 600 Troubleshooting 604 Copyright IBM Corp 1997 591 ...

Page 604: ... the problem Note Before you replace a display check the following list to see if it is connected correctly 8506 and 8508 displays must be connected to an Image Adapter A or an Image I Adapter A 63XX and 85XX systems support either 63XX or 85XX displays 85XX systems with an XGA 2 adapter support 95XX displays 95XX systems support either 63XX 85XX or 95XX displays ThinkPad models support either 85X...

Page 605: ...liary input devices may be available for IBM ThinkPad models Numeric keypad Mouse PS 2 compatible External keyboard with Keyboard Miniature Mouse cable If you suspect a problem with any of the auxiliary input devices listed above replace the device If the problem is not corrected replace the following FRUs one at a time to correct the problem Keyboard control card System board If the computer rece...

Page 606: ... Modem diskette into the default diskette drive If you are servicing a High Speed Internal Data Fax Modem Models FC3632 and FC3650 at the DOS prompt for example A type IBMDIAG then press Enter If you are servicing a PCMCIA Data FAX Modem Models FC3634 and FC3635 at the DOS prompt for example A type ESTDIAG then press Enter Follow the instructions on the screen If you need help press F1 DID THE DIA...

Page 607: ...e the customer transmit a call at a lower speed WAS THE CALL TRANSMITTED SUCCESSFULLY Yes No 012 If installed replace the external DAA If you do not have an external DAA installed or replacing the external DAA does not correct the problem replace the modem 013 Have the telephone line checked 014 Have the customer receive an incoming call on the modem at a lower speed WAS THE INCOMING CALL RECEIVED...

Page 608: ...o the printer service manual If the printer self test runs correctly do the following 1 Verify the port settings in configuration 2 Install a wrap plug on the port indicated in configuration and run the advanced diagnostic tests 3 If the advanced diagnostic tests with the wrap plug installed do not detect a failure replace the printer cable If the problem is not corrected replace the system board ...

Page 609: ...r Parallel port test with the wrap plug installed on the replicator PCMCIA 2 test with the PC test card installed FDD 2 FDD 1 if no drive is installed in the computer drive test on the failing device 10 If diagnostic errors appear replace the replicator or diskette drive attachment unit If the problem remains after the replacement replace the system board 11 If power problems appear only when usin...

Page 610: ...ature range requires re adjustment If the cursor floats or moves erratically power off and disconnect the mouse Power on the computer If the problem goes away replace the mouse If the problem remains replace the keyboard For click button or pointing stick problems 1 Go to the Easy Setup screen 2 Select an item with the pointing stick 3 Press either left or right click button 4 Verify that both but...

Page 611: ... figure and table show the names and functions of each part of the TV Tuner 1 12 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 13 11 10 Icons Functions 1 Front Panel Used to change the TV channels switch TV mode to computer mode and operate most functions of the TV Tuner 2 Headphone Jack Connects the headphones 3 Power Indicator Shows the TV Tuner is powered on 4 Power Switch Powered on and off the TV Tuner 5 H...

Page 612: ...ive antenna unit or antenna cable Using the Front Panel The following table shows how to operate all functions of the TV Tuner with the controls on the front panel Key Function Power Turns on the TV Tuner This key is used only when the computer is turned on Hot Key Switches computer display and TV screen Up Increases the value of parameters Channel Number Color Tint Brightness Contrast Auto Tuning...

Page 613: ...e Using the Function Key on page 601 TV Ext Switches the displayed video source between the receiving TV broadcast program and external devices such as VCR video camera recorder laser disk and so on Message on LCD Parameter à xx TV Channel By using and you can select the channels from 2 to 69 àCOL Color Adjustment By pressing and holding or you can change the color àTNT TINT Adjustment By pressing...

Page 614: ...g TV signals only To set LO press HI Means the sensitivity of the TV is high factory default In this mode the TV Tuner receives weak and strong TV signals To set HI press àD3S àDON Time On Screen Message appears D3S On Screen Message appears for 3 seconds To set D3S press DON On Screen Message always appears To set DON press 602 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 615: ...m Select Set Power Features from the ThinkPad Features menu then put a check mark at Internal Serial Port or Diskette Drive Compartment under the Power for devices If you need help press F1 to display the help menu Type PS2 MODEM ON or PS2 DDC ON from the command prompt press the Enter key to set the power ON If you are using OS 2 or Microsoft Windows do the following 1 Power on the computer and s...

Page 616: ...e antenna unit are depleted The TV Tuner is not set up correctly You cannot watch TV or videos on the external display LO is set for the auto tune sensitivity selection See page 601 No color The program is not in color Snow and noise only Switch the TV EXT button Pictures are out of shape or have double images For TV The channel is not tuned correctly Adjust the antenna For VCR Change the tracking...

Page 617: ...apter Diskette Drive Bus Adapter 72X8524 CD ROM Drives Enhanced Internal CD ROM II Drive 61G1901 Eject button below slot Internal CD ROM I Drive 81F7930 Eject button above slot Terminator Kit for 81F7930 59F3530 Cleaning Kit for 81F7930 59F3562 Disks CD Caddy Internal CD ROM II Drive 92F0084 Eject button below slot Terminator Kit for 92F0084 92F0082 Media Kit for 92F0084 31F4232 No cleaning necess...

Page 618: ...0167 38F8682 3 5 Inch Enhanced Rewritable Optical Drive 92F0167 Mounting Tray 92F0269 Mounting Tray Bezel Model 3510 92F0268 External Keyboard Mouse Enhanced Keyboards 101 102 Key Keyboard Cable 72X8537 Mouse 61X8923 Mouse Ball and Pop Off Retainer 33F8461 Mouse Ball and Twist Off Retainer 33F8462 Mouse New Style 33G5420 Mouse Retainer Ring 33G5417 Miniature Mouse 95F5723 Country Arabic 1391490 Be...

Page 619: ... Kits R Swiss French German 1392031 Keybutton Kits R U K English 6447046 Keybutton Kits U S English 6447045 Japanese Keyboard 94X1110 Keyboard Cable 94X1147 Country Canadian French 1396046 Spanish Latin 1396047 U S English 1393290 Cable Assembly External 1393082 Tools and Miscellaneous Audio Wrap Cable 66G5180 Ethernet BNC T Connector 84F8207 Ethernet BNC 50 ohm Terminator 85F0037 2 required Groun...

Page 620: ... 4 Italy Chile 14F0069 5 Australia New Zealand New Guinea 13F9940 Papua 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh Pakistan South Africa 14F0015 Sri Lanka 9 Switzerland 14F0051 10 Thailand 1838574 Japan 79F2755 Display and Monitor Information Display and monitor information is separately available from IBM or an IBM Authorized Dealer 608 IBM Mobile Systems ThinkPad HMM Volume 3 ...

Page 621: ...dancy Check CRT Cathode Ray Tube CSD Corrective Service Diskette CGA Color Graphics Adapter See EGA VGA XGA CRC Cyclic Redundancy Check CRT Cathode Ray Tube CSA Canadian Standards Association CSD Corrective Service Diskette DASD Direct Access Storage Device hard disk diskette DMA Direct Memory Access DRAM Dynamic Random Access Memory DSTN Double Super Twisted Nematic ECA Engineering Change Announc...

Page 622: ...nt Array of Inexpensive Disks disk array models RAM Random Access Memory read write RGB Red Green Blue is in monitors RIPL Remote Initial Program Load ROM Read Only Memory SASD Sequential Access Storage Device Tape SCB Subsystem Control Block SCSI Small Computer Systems Interface SCSI ID SCSI Identification Number assigned device number SPD Software Product Description SR Service Representative SR...

Page 623: ...nd then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone Number 1 Do you like this manual ____ Yes ____ No 2 What would you like to see added changed or deleted in this manual 3 What is your service experience level ____ Less than five years ____ More than five years 4 Which ThinkPad systems do you service most Thanks in advance for your response Miscellaneous Information 611 ...

Page 624: ...ems including system board connectors jumpers memory subsystems I O subsystems programming interfaces and registers and error codes Basic input output system BIOS Options and adapters A catalog of our current offerings is available on the World Wide Web at the following URL http www pc ibm com desktop pcdcat html Technical information manuals for the latest Commercial Desktop computers are availab...

Page 625: ...sion Type and revision level Hardware configuration Print out print screen configuration from Reference Diskette currently in use BIOS level Operating system software Type and revision level Important To eliminate confusion identical systems are considered identical only if they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same loca...

Page 626: ... PC Company 800 426 8322 Customer Education Business Unit 800 999 0052 Customized Operational Services 800 237 4824 EduQuest Educational Computers 800 964 8523 End User HelpDesk Support 800 742 2493 IBM Anti Virus Services 800 447 4700 IBM Authorized Dealer Referrals 800 426 2468 IBM Dealer Referral 800 426 3333 IBM Information Referral Service 800 IBM SERV IBM Service 800 772 2227 IBM PC HelpCent...

Page 627: ...0 PartnerLine 800 263 2769 Parts Orders Exchange or Emergency 416 443 5808 Fax Parts Regular Orders Exchange 416 443 5755 Parts Orders Inquiries 514 938 3022 PC Co Bulletin Board Montreal 905 316 4255 PC Co Bulletin Board Markham 604 664 6464 PC Co Bulletin Board Vancouver 204 934 2735 PC Co Bulletin Board Winnepeg 800 661 7768 PS Marketing Support PSMT 800 565 3344 PS 1 Warranty Customer Helpline...

Page 628: ...er products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademar...

Page 629: ...ory Card International Association PenDOS Communications Intelligence Corporation PenPoint GO Corporation Pentium Intel Corporation PostScript Adobe Systems Incorporated Prism Marcom Corporation Prodigy Prodigy Services Company QAPlus PRO DiagSoft Inc RIPL CTA Incorporated VESA Video Electronics Standards Association Intel and Pentium are trademarks or registered trademarks of Intel Corporation Wi...

Page 630: ...IBM Part Number 84H8099 Printed in U S A S82G 15ð3 ð5 ...

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