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Slot 5 error LED

Slot 6 error LED

Slot 4 error LED

Slot 3 error LED

Slot 2 error LED

Slot 1 error LED

HTX error LED

RAID DIMM error LED

RAID controller error LED

RAID battery error LED

BMC heartbeat LED

SP error LED

I/O board error LED

The following illustration shows the LEDs on the microprocessor/memory card.

DIMM 2 error LED

DIMM 4 error LED

DIMM 6 error LED

DIMM 8 error LED

DIMM 1 error LED

DIMM 3 error LED

DIMM 5 error LED

DIMM 7 error LED

Microprocessor/memory
card error LED

Light path
diagnostics
button power
LED

Light path
diagnostics
button

Microprocessor error LED

Light path diagnostics LEDs

The following table lists the LEDs on the light path diagnostics panel, the problems
that they indicate, and actions to solve the problems.

IBM System x3755 Types 8877 and 7163: Installation Guide

Summary of Contents for System x3755Types 7163

Page 1: ...ptions Did the server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start correctly Yes No Install the server in the rack...

Page 2: ......

Page 3: ...IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 4: ...Information Environmental Notices and User Guide and the Warranty and Support Information documents on the IBM Documentation CD Third Edition June 2009 Copyright International Business Machines Corpor...

Page 5: ...ation 20 Connecting the cables 20 Updating the server configuration 20 Chapter 3 Server controls connectors LEDs and power 23 Front view 23 Rear view 24 Server power features 26 Turning on the server...

Page 6: ...ce 60 Notices 61 Trademarks 61 Important notes 62 Particulate contamination 63 Product recycling and disposal 63 Battery return program 65 Documentation format 66 Electronic emission notices 67 Federa...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...ions of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety In...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...nt 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product cou...

Page 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Page 12: ...side any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 26 CAUTIO...

Page 13: ...upport xseries index html select System x3755 from the Hardware list and click Go For firmware updates click the Download tab For documentation updates click the Install and use tab and click Product...

Page 14: ...MB of RAM v Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Acrobat Reader software is included on the CD and you can install it when you run the Documentation Brows...

Page 15: ...which the word or word string appears are listed in order of the most occurrences Click a document to view it and press Crtl F to use the Acrobat search function or Alt F to use the xpdf search functi...

Page 16: ...t or U A 1 U high device is 4 45 cm 1 75 inches tall Integrated functions v Support for ServeRAID 8k l or ServeRAID 8k SAS controller v Baseboard management controller BMC v Service processor support...

Page 17: ...wapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot...

Page 18: ...dware Top cover Hot swap power supply I O board Power supply filler Hard disk drive filler panel Hot swap hard disk drive Operator information panel DVD drive Hot swap fan Passthru card DIMM Microproc...

Page 19: ...d or that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Chapter 6 Solvin...

Page 20: ...cover removed might damage server components v You have followed the cabling instructions that come with optional adapters v You have replaced a failed fan within 48 hours v You have replaced a hot sw...

Page 21: ...painted metal part on the outside of the server for at least 2 seconds This drains static electricity from the package and from your body v Remove the device from its package and install it directly i...

Page 22: ...LEDs to make sure that the hard disk drive is operating correctly If the amber hard disk drive status LED for a drive is lit continuously that drive is faulty and must be replaced If the green hard d...

Page 23: ...our microprocessor memory cards Each microprocessor memory card holds up to eight DIMMs v When you install additional DIMMs on a microprocessor memory card be sure to install them in pairs Each pair o...

Page 24: ...e microprocessor memory card on which you are installing the DIMM Attention When you move the microprocessor memory card do not allow it to touch any components or structures inside the server a Slide...

Page 25: ...press on the top edge of the DIMM and push the DIMM straight down into the connector The retaining clips snap into the locked position when the DIMM is seated in the connector Make sure that the DIMM...

Page 26: ...must consider when you install a microprocessor memory card v Each microprocessor memory card comes with one AMD Opteron microprocessor installed and has eight DIMM connectors v The server supports up...

Page 27: ...ent Slot 1 Slot 2 Slot 1 and slot 2 None Slot 1 slot 2 and slot 3 Slot 4 Slot 1 slot 2 slot 3 and slot 4 None v All 6 fans must be installed to support some microprocessor memory card configurations S...

Page 28: ...talling DIMMs on the microprocessor memory card install the DIMMs see Installing a memory module on page 11 c If necessary close the microprocessor memory card air baffle Air baffle 5 Install the micr...

Page 29: ...peripheral devices and disconnect the power cords and all external cables necessary to install the device Attention When you handle static sensitive devices take precautions to avoid damage from stati...

Page 30: ...ocumentation CD If you have other devices to install or remove do so now otherwise go to Completing the installation on page 20 Installing an adapter The PCI bus configuration is as follows v Non hot...

Page 31: ...the adapter Adapter retention latch Adapter retention bar Pin Pin hole 5 See the documentation that comes with the adapter for instructions for setting jumpers or switches and for cabling Note Route...

Page 32: ...onal devices Use these identifiers to connect the cables to the correct connectors For details about the locations and functions of the input and output connectors see Chapter 3 Server controls connec...

Page 33: ...ation see the section about using the ServerGuide Setup and Installation CD in the User s Guide on the IBM System x Documentation CD and the operating system documentation If the server is configured...

Page 34: ...22 IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 35: ...ED System error LED Locator LED Release latch The following controls and LEDs are on the operator information panel Power control button Press this button to turn the server on and off manually A powe...

Page 36: ...tatus LED If the server is configured for RAID operation when this LED is lit it indicates that the associated hard disk drive has failed If the LED flashes slowly one flash per second the drive is be...

Page 37: ...at ac power is not present or the power supply or the LED itself has failed Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned out To remo...

Page 38: ...your operating system supports the systems management software for an optional Remote Supervisor Adapter II SlimLine the systems management software can turn on the server v If your operating system...

Page 39: ...he operating system and turn off the server if your operating system supports this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 s...

Page 40: ...28 IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 41: ...e provide device drivers and help you install the operating system For information about the supported operating system versions see the label on the CD If the ServerGuide Setup and Installation CD di...

Page 42: ...the IPMI 2 0 protocol Use the command line interface to issue commands to control the server power view system information and identify the server You can also save one or more commands as a text fil...

Page 43: ...ard disk drive View or change IDs for attached devices Set protocol parameters on hard disk drives v Use ServeRAID Manager to Configure arrays View the RAID configuration and associated devices Monito...

Page 44: ...selection Using ServeRAID Manager Use ServeRAID Manager which is on the IBM ServeRAID Support CD to perform the following tasks v Configure a redundant array of independent disks RAID array v Erase a...

Page 45: ...sical drives 6 Exit from ServeRAID Manager and remove the CD from the CD RW DVD drive 7 Restart the server Using custom configuration To use custom configuration complete the following steps 1 In the...

Page 46: ...ear of the server Before you use the Remote Supervisor Adapter II Web interface read the following information v A Remote Supervisor Adapter II SlimLine must be installed in the server v You must have...

Page 47: ...to download the latest version 2 Install the IBM Director program 3 Download and install any applicable updates or interim fixes for the server a Go to http www ibm com servers eserver support xserie...

Page 48: ...36 IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 49: ...tables These tables list problem symptoms and actions to correct the problems See Troubleshooting tables on page 40 for more information v Diagnostic programs and error messages The system diagnostic...

Page 50: ...the Configuration Setup Utility program select Load Default Settings and save the settings 2 Reseat the following components a Battery b Failing device 3 Replace the following components one at a tim...

Page 51: ...wing components one at a time in the order shown restarting the server each time a Microprocessor memory card containing microprocessor x b Trained service technician only I O board 00180xxx A PCI ada...

Page 52: ...rvice Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only tha...

Page 53: ...by Trained service technician only that step must be performed only by a trained service technician Symptom Action Not all drives are recognized by the hard disk drive diagnostic test Remove the driv...

Page 54: ...tion and Service Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technici...

Page 55: ...able directly to the correct connector on the rear of the server 2 Make sure that v The mouse or pointing device cable is securely connected to the server v If you are using a PS 2 mouse or pointing d...

Page 56: ...the Configuration Setup Utility program v All banks of memory are enabled The server might have automatically disabled a memory bank when it detected a problem or a memory bank might have been manual...

Page 57: ...card connector v If the error is associated with a microprocessor replace the microprocessor memory card v Trained service technician only If the error is associated with a microprocessor memory card...

Page 58: ...nd when the server is turned on Important In some memory configurations the 3 3 3 beep code might sound during POST followed by a blank monitor screen If this occurs and the Boot Fail Count option in...

Page 59: ...s turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes...

Page 60: ...not loosened any other installed devices or cables v You updated the configuration information in the Configuration Setup Utility program Whenever memory or any other device is changed you must update...

Page 61: ...he problem remains replace the operator information panel v If the server does not start bypass the operator information panel power control button by using the force power on jumper if the server sta...

Page 62: ...ts are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of seri...

Page 63: ...rGuide Setup and Installation CD label for a list of supported operating system versions The operating system cannot be installed the option is not available Make sure that the server supports the ope...

Page 64: ...you can often identify the source of the error Any LEDs remain lit when the server is connected to an ac power source but is not turned on provided that the power supply is operating correctly This f...

Page 65: ...ics panel press the release latch on the front of the operator information drawer to the left then slide it forward Note any LEDs that are lit and then close the drawer DASD NMI PCI SP PS2 CNFG MEM CP...

Page 66: ...r memory card DIMM 2 error LED DIMM 4 error LED DIMM 6 error LED DIMM 8 error LED DIMM 1 error LED DIMM 3 error LED DIMM 5 error LED DIMM 7 error LED Microprocessor memory card error LED Light path di...

Page 67: ...e restoring dc power PS 2 Power supply 2 has failed or has been removed Note In a redundant power configuration the dc power LED on one power supply might be off 1 Reinstall the removed power supply 2...

Page 68: ...M LED might also be lit 1 See the BMC log or the system error log for the source of the fault 2 If the PCI LED is lit follow the instructions for that LED 3 If the MEM LED is lit follow the instructio...

Page 69: ...removed fan 2 If an individual fan LED is lit replace the fan TEMP A system temperature or component has exceeded specifications Note A fan LED might also be lit 1 See the BMC log or the system error...

Page 70: ...58 IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 71: ...gnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If yo...

Page 72: ...In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM...

Page 73: ...implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to...

Page 74: ...CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stand...

Page 75: ...l measures is a customer responsibility Table 6 Limits for particulates and gases Contaminant Limits Particulate v The room air must be continuously filtered with 40 atmospheric dust spot efficiency M...

Page 76: ...appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Di...

Page 77: ...prior to your call For Taiwan Please recycle batteries For the European Union Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled...

Page 78: ...ement of their waste For California Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California C...

Page 79: ...ay not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statemen...

Page 80: ...ungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um di...

Page 81: ...ichkeit von Ger ten EMVG bzw der EMC EG Richtlinie 2004 108 EG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Vera...

Page 82: ...70 IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 83: ...e problems 40 DVD eject button 24 E electrical input 4 electronic emission Class A notice 67 environment 4 error messages POST 38 error symptoms CD ROM drive DVD ROM drive 40 general 41 hard disk driv...

Page 84: ...ards 14 P particulate contamination 63 passthru cards 14 POST error messages 38 power LED 23 power problems 49 power requirement 4 power supply 4 power control button 23 power control button shield 23...

Page 85: ...erver 26 turning on the server 26 U United States electronic emission Class A notice 67 United States FCC Class A notice 67 Universal Serial Bus USB problems 52 USB connector 24 25 user interface serv...

Page 86: ...74 IBM System x3755 Types 8877 and 7163 Installation Guide...

Page 87: ......

Page 88: ...Part Number 49Y1730 Printed in USA 1P P N 49Y1730...

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