IBM System x iDataPlex dx340, Problem Determination And Service Manual, Page: 38 / 196

10. Configure the system to the minimum hardware requirements as listed in
“Solving undetermined problems” on page 57; then, turn the system on. Does
the system boot and display output to the monitor?
v Yes: The problem was caused by one or more of the components that were
removed. Reinstall each device one at a time to isolate the failing
component; then, replace the component.
v No: Go to step 11.
11. Verify that the BIOS code is running at startup.
a. Remove all DIMMs from the system.
b. Turn on the system. Did a memory-error beep code occur?
v Yes: Go to step 12.
v
No: (Trained service technician only) Replace the system-board tray.
12. Test POST again by completing the following steps:
a. Reinstall the DIMMs.
b. Clear CMOS by using the procedure listed in “Clearing CMOS memory” on
page 47.
c. Turn on the system.
d. Does the system boot and display output to the monitor?
v Yes: Go to step 13.
v
No: See the “Solving undetermined problems” on page 57 to continue
troubleshooting.
13. Recover the system BIOS.
a. Use the BIOS recovery procedure listed in “Recovering from a BIOS
update failure” on page 48.
b. Turn on the system.
c. Does the system boot and display output to the monitor?
v
Yes: The symptom has changed, see “Solving undetermined problems”
on page 57 to continue troubleshooting.
v No: Go to step 14.
14. (Trained service technician only) Replace the system-board tray.
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System x iDataPlex dx340 Types 6385, 6386, 6389, 7831, 7832, and 7834: Problem Determination and Service Guide