Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
systems, optional devices, services, and support. The address for IBM System x
®
and xSeries
®
information is http://www.ibm.com/systems/x/. The address for IBM
iDataPlex information is http://www.ibm.com/systems/x/hardware/idataplex/
index.html. The address for IBM BladeCenter
®
information is http://www.ibm.com/
systems/bladecenter/. The address for IBM IntelliStation
®
information is
http://www.ibm.com/intellistation/.
You can find service information for IBM systems and optional devices at
http://www.ibm.com/systems/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with System x and xSeries servers,
BladeCenter products, IntelliStation workstations, and appliances. For information
about which products are supported by Support Line in your country or region, see
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
IBM Taiwan product service
IBM Taiwan product service contact information:
IBM
Taiwan
Corporation
3F, No 7, Song Ren Rd.
Taipei,
Taiwan
Telephone:
0800-016-888
166
System x iDataPlex dx340 Types 6385, 6386, 6389, 7831, 7832, and 7834: Problem Determination and Service Guide
