IBM System Storage TS2230, Setup, Operator, And Service Manual

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Appendix A. Error Codes and Messages
If the drive detects a permanent error, it will display the error code on the SCD
and flash the Ready light (Ready light will be Off).
v
Make note of the SCD error code prior to removing a cartridge or clearing the
SCD error code.
v If an error occurred with a cartridge in the drive, push the Unload Button to
eject the cartridge.
v To clear the SCD error code and power cycle the drive, press the Unload Button
for ten seconds. A drive dump will be created.
Attention: If the drive detects a permanent error and displays an error code other
than
0
, it automatically performs a drive dump. If you force a drive dump, the
existing dump will be overwritten and data will be lost. After you force a drive
dump, do not turn off the power to the drive or you may lose the dump data.
Table A-1. Error codes on the Single-character Display
Error Code Cause and Action
0
No error occurred and no action is required. This code displays when diagnostics have finished
running and no error occurred.
Note: The Single-character Display is blank during normal operation of the tape drive.
1
Temperature problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform one or more of the following actions:
v
Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure
documentation.
v Remove any blockage that prevents air from flowing freely through the tape drive.
v Ensure that the operating temperature and airflow is within the specified range (see
“Specifications” on page 1-5).
Clear the error code by power cycling the tape drive or placing the drive in Maintenance Mode. If
the operating temperature and airflow are within the specified range, and the problem persists,
replace the drive.
8
Power problem. The tape drive detected that the externally supplied power is outside the
specified voltage limits (the tape drive is not operating). Perform the following action:
1. Ensure that the power connector is properly seated.
2. Ensure that the proper dc voltages are being applied within the tolerances allowed (see
“Specifications” on page 1-5).
3. If the proper voltages are not being applied, service the power supply.
4. If the proper voltages are being applied, power off/on the tape drive to see if the problem
repeats.
5. Replace the tape drive if the problem persists.
The error code clears when you place the tape drive in maintenance mode.
© Copyright IBM Corp. 2010
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