IBM SurePOS 700 Series, Hardware Service Manual

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Using the RAID application (Models xx3)
The Redundant Array of Inexpensive Disks (RAID) application supports Models 723,
E23, 743, C43, E43, 783, and E83 with one or two hard disk drives and the
Microsoft Windows operating system. RAID provides an error message if one of the
two hard disk drives experiences a failure.
Determining a hard drive failure (Models xx3)
When the RAID program indicates a hard drive failure, you can determine which
drive has failed using one of the following two methods.
Method one: Click the RAID icon
1. From the Microsoft Windows task bar, click the RAID icon. This icon is present
only during an array rebuilding or if abnormal activity occurred, such as a failed
drive. The VIA V-RAID utility opens as shown in Figure 45.
2. Determine which hard disk drive has failed by expanding the array.
3. Initiate shutdown and power off the machine: click Start > Shutdown or follow
the procedure for your business.
4. Continue with the steps described in “Replacing and rebuilding a hard drive
(Models xx3)” on page 66.
Method two: Entering RAID during startup
1. Shut down and reboot the machine by clicking Start > Shutdown or by
following the procedure for your business.
Figure 45. Disk drive failure
Chapter 3. Problem determination
65