IBM Storwize V7000, Problem Determination Manual

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Installed with the incorrect control enclosure or file module IP addresses:
If it is determined that the addresses were entered incorrectly, they can be changed
at the command line as user
admin with the following commands:
v
For control enclosure IP changes use:
svctask chsystemip
v
For file module management node changes use:
chnwmgt
Refer to the man pages for usage.
Installation error codes
The system generates an error code that provides a recommended action if the
installation fails.
Guide to using the error code table
1. Always check the entire system for any illuminated error lights first and refer
to the problem systems appropriate maintenance manual. If no lights are
illuminated, continue to step 2.
2. Match the error code noted in the results.txt file to the installation error codes
list in Table 6 on page 13. If there are multiple errors, the first error listed is the
most critical and should be addressed first.
3. Refer to Table 5 to match the code (A-H) to the recommended action. Follow
the suggested action, in order, completing one before trying the next.
4. If the recommended action or actions fail, call the IBM Support Center.
.
Table actions defined
This table serves as a legend for defining the precise action to follow. The action
legend defines the action that is correlated with each action key.
Table 5. Installation error code actions
Action
key
Action to be taken
A Power cycle both file modules with the power button. Wait for the file
modules to come up and the flashing blue light on each to come on before
proceeding, then reinsert the USB key into the original file module. The
installation continues from the last good checkpoint.
B Power down both file modules, remove power from the power source (unplug
it), reapply power, power up, wait for the file modules to come up and the
flashing blue light on each to come on before proceeding, then reinsert the
USB key into the original file module. The installation continues from the last
good checkpoint.
C Verify that the cabling between file modules is correct and that the connections
are seated properly. Then reinsert the USB key into the original file module.
The installation will continue from the last good checkpoint.
D Verify that all IP/gateway/subnet address information is correct (InitTool) and
that there are no duplicate IP's on the network. If a change is made, reinsert
the USB key. The installation continues from the last good checkpoint.
E Insert the USB key into the other file module and try again
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Storwize V7000 Unified: Problem Determination Guide Version
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