IBM SDMC, Troubleshooting, Service, And Support

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Yes : If you cannot isolate the problem, contact your next level of support for assistance. This ends
the procedure.
Testing the SDMC display:
Learn to test and diagnose SDMC display problems.
To test for SDMC display problems, complete the following steps:
1. Is the display type a 95xx (17P, 17X, 21P)?
v
No : Continue with the next step.
v Yes
: 95xx-xxx repairs might require replacing internal display CRUs.
Repair and test the display by using the procedures in Monitor Hardware Maintenance Manual Vol 2,
S41G-3317.
2.
Is the display type a 65xx (P70, P200)?
v
No : Continue with the next step.
v
Yes : 65xx-xxx repairs might require replacing the entire display. There are no internal display CRUs.
Repair and test the display by using the procedures in Monitor Hardware Maintenance Manual Vol 3,
P and G series, S52H-3679.
When the test and repair are complete, continue with step 5.
3. Is the display type a 65xx (P72, P202)?
v No : Continue with the next step.
v
Yes : 65xx-xxx repairs might require replacing the entire display. There are no internal display CRUs.
Repair and test the display by using the procedures in Color Monitor Operating Instructions .
When the test and repair are complete, continue with step 5.
4. Repair and test the display by using the documentation included with the display. When the test and
repair are complete, continue with step 6.
5. Verify the repair by using the information in “Performing system unit testing by using PC-Doctor” on
page 21. Select
System Unit for the problem area and the Test for Display .
When the test and repair are complete, continue to step 6.
6. Return the system to normal operations. This ends the procedure.
Replacing a Systems Director Management Console
Learn about the prerequisites needed and the tasks that must be performed when you replace an IBM
Systems Director Management Console (SDMC).
If you are replacing an SDMC that is set up as a DHCP server, you must first reinstall the SDMC code
base by using one of the following options:
v
The recovery media that was provided with your SDMC.
v
The recovery media that you last used to upgrade your SDMC.
You must also reinstall your customized SDMC configuration data by using backup media.
To determine your SDMC version, see Determining your SDMC appliance code version and release and
then return here.
These instructions assume that you have created a backup of your SDMC configuration data from the
SDMC being replaced.
1. Insert the SDMC recovery media, then power on or reboot the SDMC. The SDMC powers on from the
media and displays the
Backup/Upgrade/Restore/Install window.
2. Select Install and click Next . Wait for the installation to complete.
Troubleshooting, service, and support using Systems Director Management Console
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