IBM Power System 8001-12C, Manual

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Table 17. OEM record c0 specific log information, description, and service action (continued)
OEM record c0 specific log
information
Description Service action
cdxx6fffffff An automatic shutdown event
occurred due to high system
temperature
v Search for SEL events that are
related to high system temperature
and resolve them.
v Ensure that the room temperature
meets the requirements that are
specified for the system.
v Ensure that there are no air flow
obstructions at the front or at the
rear of the system.
ceff6fffffff A machine check event occurred Search for serviceable SEL events and
resolve them.
cfff6fffffff
An unexpected problem occurred
with the voltage regulator output If a machine check event is present
with a time stamp close to the time
stamp of this event, search for
serviceable SEL events and resolve
them. If a machine check event is not
present with a time stamp close to
the time stamp of this event, reboot
the system to recover from the
system hang. If the problem persists,
replace the system backplane.
13. One or more SEL events might require a service action. These events require a service action if they
meet the following criteria:
v A service action keyword is present. For a list of service action keywords, see “Identifying service
action keywords in system event logs” on page 26.
v Asserted is in the description.
v OEM record is not in the description.
14.
Did you find one or more SEL events that require a service action as defined in step 13?
If Then
Yes: Continue with the next step.
No: This ends the procedure.
15. The service actions for all of the events that were identified in step 13 must be performed to
successfully complete the repair. Record the SEL record IDs for the events that you identified in step
13. The SEL record ID is indicated by the leftmost digits of the SEL. Use the ipmitool command to
display SEL details for each SEL record ID that you recorded.
v To display SEL details by using an in-band network, use the following command:
ipmitool sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
v To display SEL details remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP address or BMC hostname> sel
get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
Beginning troubleshooting and problem analysis
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