IBM PCMCIA 28.8/14.4, Manual

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Appendix A. Help and Service Information
During the warranty period, you can get toll-free technical support 24
hours a day, 7 days a week, to answer any questions about your
new IBM option. If you need warranty service, return or exchange is
available. In addition, if your IBM option is installed in an IBM
computer, you might be entitled to service at your location. Your
technical support representative can help you determine the best
alternative.
Before calling, you may want to try using the IBM PCC BBS to get
the latest information about product use and possible product
upgrades. To use this service, see the Note in Step 3 on page 11.
If you still require assistance, please prepare for your call by
following these steps.
Step 1: Troubleshooting
You might be able to solve the problem yourself. If you have not
done so already, you may want to try the procedures in “Problem
Solving” on page 17 before calling IBM. Additionally, here are some
other things you might want to try:
1. Remove and reconnect the cable.
2. Remove and reseat the PC Card.
3. Place the PC Card in a different socket, if one is available.
4. Reread your applications software instructions; be sure that
software settings are correct.
5. Inspect the PC Card for damage, such as bent pins.
6. Refer to your computer manuals for instructions about the
installation of upgrades. Look for a section about system setup
or system configuration. Follow all procedures.
Copyright IBM Corp. 1995
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Title: AOX0CNTL CreationDate: 04/03/95 10:49:21