Reinstalling the operating system
IBM Personal Computer models A20, A40, and A40p have the Product
Recovery program on a hidden partition of the hard disk. All other computer
models will use either the Product Recovery CDs, the Device Drivers and
Diagnostics CD, or the CDs or diskettes that came with your own operating
system.
Note:
If you have more than one Product Recovery CD, begin with Product
Recovery CD 1.
Performing a partial or full recovery
Attention:
The Product Recovery program on the hidden hard disk drive partition
will overwrite all files on the C:\ drive only. A full recovery will restore
the operating system, device drivers, and applications. A partial recovery
will restore your operating system and device drivers without restoring
applications.
To perform a recovery of the operating system, do the following:
1.
If you do not have a CD, go to step 2. If you have a CD, open the
CD-ROM or DVD-ROM drive. Insert Product Recovery CD 1. Close the
drive.
2.
If you can shut down your desktop normally, do so. If you cannot shut
down, proceed with the following steps anyway.
3.
Turn off your computer. If the computer will not turn off after you hold
down the power button for at least four seconds, unplug the power cord
and wait a few seconds before reconnecting it.
4.
Turn on your computer.
5.
Wait for the prompt,
To start the Product Recovery program, press F11.
Quickly press F11. The prompt displays for only a few seconds. If you are
using a CD, wait for the Product Recovery program menu to appear on the
screen.
6.
You may have a choice of operating systems to recover. Select the operating
system you want. Otherwise, select the option given.
7.
Select the recovery options you want and follow the instructions on the
screen.
8.
When recovery is complete, exit the program. If necessary, remove the CD
from your CD-ROM or DVD-ROM drive.
9.
Turn or restart the computer.
Chapter 2. Troubleshooting and recovery
9
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