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5.

If the system still fails to boot, and the boot drive is connected to an EIDE
controller; shut down the system, remove the Adaptec SCSI adapter, and
restart the computer.

6.

Verify that an IRQ is available by viewing resources in System Properties.

7.

Right click on the My Computer icon on the Windows desktop.

8.

Select Properties from the menu.

9.

Click the Performance tab.

10.

Verify that your system is configured for optimal performance. (Make sure
you are not in Safe Mode.)

Using the hardware conflict troubleshooter in Windows 95
and Windows 98

To use the hardware conflict troubleshooter in Windows 95 and Windows 98,
do the following:

1.

Click the Start button, then click Help.

2.

From the Contents tab, double-click Troubleshooting. (Windows 98, click
Troubleshooting and then click Windows 98 Troubleshooting.)

Other Problems and Solutions

v

If you are starting up from a SCSI hard disk drive, make sure the Drives
setting (in your computer configuration setup program) that corresponds to
the drive is set to None or No Drives Installed. (See your computer
documentation for more information.)

If both the SCSI and non-SCSI (for example, IDE) disk drives are installed,
then the non-SCSI disk drive is always the startup device.

v

If you changed any values on a SCSI adapter in a computer setup program,
or on a SCSI device, did you turn power off and on to ensure the new
values are loaded?

v

If you tried to use the Format/Verify utility program on a disk device and
received an

Unexpected SCSI Command Failure

message with detailed error

information, the utility program encountered a problem with the disk device
or the media and therefore cannot run. You can probably determine from the
error number (for example, 06h - Unit Attention) both the cause of the
problem and its solution. Here are some of the more common error numbers
and their meanings:

02h - Not ready:

The media is not ready to format. Be sure that media is inserted in the
drive and that the media is has had time to come up to the correct
spinning rate.

03h - Medium error:

The disk media might be defective. If it is a removable-media drive,

D-2

IBM PCI Ultra160 SCSI Adapter: User’s Guide

Summary of Contents for OPTIONS

Page 1: ...IBM PCI Ultra160 SCSI Adapter User s Guide OPTIONS by IBM ...

Page 2: ...under Appendix F Product warranties and notices on page F 1 First Edition August 2000 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 3: ...allation and user s guide 2 1 Appendix A Product specifications A 1 Appendix B Using SCSISelect B 1 Appendix C Configuring multiple SCSI adapters C 1 Appendix D Problem solving D 1 Appendix E Help and service information E 1 Appendix F Product warranties and notices F 1 Copyright IBM Corp 2000 iii ...

Page 4: ...iv IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 5: ...Appendixes The appendixes contain product specifications SCSISelect configuring multiple host problem solving and help and service It also contains the product warranties and notices Note The illustrations in this manual might be slightly different from your hardware Registering your option Thank you for purchasing OPTIONS by IBM Please take a few moments to register your product and provide us wi...

Page 6: ...l send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information vi IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 7: ...orskrifterne før du installerer dette produkt Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Les sikkerhetsinformasjonen Safety Information før du installerer dette pro...

Page 8: ...iadenia si pečítaje Bezpečnostné predpisy Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza viii IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 9: ...rienced in installing options use these instructions For a description of the SCSI adapter and more detailed information about how to install it see Part 2 Installation and user s guide on page 2 1 To install the SCSI adapter do the following 1 Set a unique SCSI ID for each device you are connecting to the SCSI chain The adapter supports SCSI IDs from 0 to 15 The SCSI ID of the SCSI adapter is 7 2...

Page 10: ...s Do not overtighten 7 Remove the bracket screw and the metal expansion slot cover 8 Insert the connector of the adapter P1 in the above illustration into the PCI connector 9 Press the SCSI adapter into place and secure it with the bracket screw 10 The internal SCSI cable included in this option package has an adaptive terminator at the end This terminator serves as the termination device for all ...

Page 11: ... and other cables Turn on all attached devices then turn on your computer If your computer does not recognize the SCSI adapter start your configuration program and review and set the configuration options 18 The initial SCSISelect adapter settings work for most computers with PCI expansion slots If you need more information about changing the initial settings see Appendix B Using SCSISelect on pag...

Page 12: ...led installation instructions for each operating system listed above do the following a Insert the option CD into your CD or DVD drive b Access the available files on the CD and locate the directory labeled with the name of the operating system installed on your computer c Read the README TXT file in the directory for your operating system for detailed installation instructions and additional conf...

Page 13: ...EZ SCSI and 7800 Family Manager Set device driver and utility packages v The IBM Safety Information Book Before you begin The adapter is sensitive to static electricity even a mild discharge can destroy one or more of its components Keep the adapter in its static protective package until you are ready to install it in your computer Before you handle the adapter always discharge any charge that mig...

Page 14: ... ft v If only LVD SCSI devices are connected to the SCSI adapter the total length of all cables must not exceed 12 meters 39 4 ft Installing the adapter Follow these steps to install the SCSI adapter Step 1 Assigning SCSI IDs Each device attached to the SCSI adapter as well as the adapter itself must have a unique SCSI ID number from 0 to 15 The SCSI ID serves two purposes it uniquely defines each...

Page 15: ...elect initial setting If both SCSI and IDE disk drives will be installed you cannot start up your computer from a SCSI device In this case the IDE disk drive is always the startup device v Change the ID settings according to ID assignments you have chosen Refer to the documentation that comes with your SCSI devices for information on how to change the SCSI ID One way to remember the SCSI ID for ea...

Page 16: ... bag to an unpainted metal surface on your computer for at least two seconds 2 Remove the adapter from the static protective bag If you must put the adapter down place it on top of the static protective bag 3 Inspect the adapter before you install it in your computer for any physical damage The following illustration identifies the adapter components J3 J1 P1 J5 1 68 pin Internal LVD SE Connector ...

Page 17: ...mpty PCI bus connector Press the SCSI adapter into place and secure it with the bracket screw Step 5 Terminating the SCSI bus SCSI devices connect in series to one another on a SCSI bus in a daisy chain fashion For the devices to work properly SCSI termination is required at both ends All devices that are between the ends of a SCSI chain must have their termination devices removed or disabled The ...

Page 18: ... device 1 on the cable Remove termination from other devices on the cable If the SCSI bus consists of one internal SCSI cable and one external SCSI cable terminate the last device 2 on the external SCSI cable and the last device 3 on the internal SCSI cable Remove termination from the other devices on each cable Step 6 Terminating the SCSI adapter Termination on the SCSI adapter is controlled by s...

Page 19: ...CSI devices will not work properly 4 Connect the power cable for each device to the internal power connector as needed Step 8 Connecting the LED cable Optional Most computers have a light emitting diode LED on the front panel that lights up when the hard disk drive is accessed You can attach the LED cable to the SCSI adapter instead so it lights up to indicate activity on the SCSI bus Follow these...

Page 20: ...ecurely attached Replace the computer cover and secure it in place Step 10 Connecting external SCSI devices Connect devices to the SCSI adapter using an additional external cable for each device connected Up to 15 Wide SCSI external devices can be connected to the adapter in a chain To start the SCSI chain do the following 1 Connect the external SCSI cable to the SCSI adapter 1 External cable conn...

Page 21: ...ed Read your computer documentation if you are not sure which slot corresponds to each number Here are some things you might need to do while using your computer configuration program v If there is an Interrupt Type or Interrupt Line option select Int A or Interrupt Type A Depending on your computer design you might also be required to change a system board jumper setting v If there is a Triggerin...

Page 22: ... device drivers Device drivers for the SCSI adapter are included in the EZ SCSI and 7800 Family Manager Set Family Manager software packages The EZ SCSI software package contains device drivers for the following operating systems v Windows 95 Windows 98 Windows Me v Windows NT 4 0 The Family Manager software package contains device drivers for the following operating systems v Windows 95 Windows 9...

Page 23: ...3 Read the README TXT file in your operating system directory for detailed installation instructions and additional configuration and usage information Part 2 Installation and user s guide 2 11 ...

Page 24: ...2 12 IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 25: ... s power supply The host adapter supports this function because it always supplies termination power on the SCSI bus Physical dimensions v Length 174 6 mm 6 875 in v Height 11 18 mm 44 in v Width 64 5 mm 2 54 in Power requirements v Voltage 5 0 V dc 0 25 V v Current 65 Amps maximum Temperature requirements Operation and Storage 0 C 32 F to 55 C 131 F Copyright IBM Corp 2000 A 1 ...

Page 26: ...A 2 IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 27: ...he F6 key v To toggle the display between color and monochrome press the F5 key This feature might not work on some monitors To exit SCSISelect press the Esc key until a message prompts you to exit If you changed any adapter settings you are prompted to save the changes before you exit At the prompt select Yes to exit then press any key to restart your computer Any changes you made in SCSISelect w...

Page 28: ...s Are Attached to On On 68 pin internal connector only On On 68 pin external connector only On On 50 pin internal connector only Off Off 68 pin internal and 68 pin external connectors Off On 50 pin and 68 pin internal connectors Off On 50 pin internal and 68 pin external connectors N A N A 50 pin and 68 pin internal connectors and 68 pin external connector Boot device settings These settings enabl...

Page 29: ...nously v Initiate Wide negotiation This option determines whether the SCSI adapter initiates 16 bit data transfer Wide negotiation instead of 8 bit data transfer The effective transfer rate is doubled when 16 bit data transfer is used because the data path is twice the size of normal 8 bit SCSI For example a transfer rate of 20 MB2 sec becomes 40 MB sec The initial setting is Yes Enabled When this...

Page 30: ...t the same time Most devices require you to set a jumper before they can respond to this command Advanced SCSI adapter settings Do not change the advanced SCSI adapter settings unless absolutely necessary v Plug and Play SCAM support This option determines whether the SCSI adapter automatically assigns SCSI IDs to attached SCSI devices that support the SCAM protocol The initial setting is Disabled...

Page 31: ...anslation scheme to another When set to Enabled the adapter supports disk drives up to 8 GB under DOS with a maximum partition size of 2 GB When you partition a disk larger than 1 GB use the DOS FDISK utility program as you normally would Because the cylinder size increases to 8 MB under extended translation the partition size you choose must be a multiple of 8 MB If you request a size that is not...

Page 32: ... and verify the disk media To access the SCSI disk utilities follow these steps 1 Select the SCSI Disk Utilitiesoption from the menu that appears after starting SCSI Select SCSI Select scans the SCSI bus to determine the devices installed and displays a list of all SCSI IDs and the devices assigned to each ID 2 Use the arrow keys to move the cursor to a specific ID and device then press Enter 3 A ...

Page 33: ...pter from which to start up enable the BIOS on that adapter only v If you are starting up from the SCSI adapter and you also have an ISA EISA based adapter installed you must disable the BIOS on the ISA EISA based adapter v If you are starting up from an ISA EISA based adapter and you have a PCI Wide Ultra2 SCSI Adapter installed with a startup device connected the ISA EISA based adapter will star...

Page 34: ...C 2 IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 35: ...nfiguration program The PCI bus is designed to assign IRQ port address and BIOS address settings automatically to the adapter You might need to assign some of these values manually in the setup program See Step 11 Configuring the computer on page 2 9 v Is the SCSI device jumpered correctly See Step 11 Configuring the computer on page 2 9 If your problem is still not resolved continue with the next...

Page 36: ...t corresponds to the drive is set to None or No Drives Installed See your computer documentation for more information If both the SCSI and non SCSI for example IDE disk drives are installed then the non SCSI disk drive is always the startup device v If you changed any values on a SCSI adapter in a computer setup program or on a SCSI device did you turn power off and on to ensure the new values are...

Page 37: ...D manufacturer model number and other information for each SCSI device that the BIOS detects If the SCSI Adapter BIOS is set to Enabled but it fails to initialize the computer displays a specific error message followed by a BIOS Installation Failure message Here are some of these error messages and their meanings Device Connected but not ready The adapter received no answer when it requested data ...

Page 38: ...check SCSI bus termination and cable connections One of the devices on the SCSI bus might be defective Also check SCSI device jumper setting D 4 IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 39: ...nical support representative can help you determine the best alternative Telephone technical support Installation and configuration support through the HelpCenter will be withdrawn or made available for a fee at IBM s discretion 90 days after the option has been withdrawn from marketing Additional support offerings including step by step installation assistance are available for a nominal fee To a...

Page 40: ...on the IBM support Web page at http www ibm com pc support If the number is not provided contact your IBM reseller or IBM marketing representative Response time may vary depending on the number and nature of the calls received Support 24 hours a day 7 days a week Canada Toronto only 416 383 3344 Canada all other 1 800 565 3344 U S A and Puerto Rico 1 800 772 2227 E 2 IBM PCI Ultra160 SCSI Adapter ...

Page 41: ... for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where yo...

Page 42: ...of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDIC...

Page 43: ...upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the...

Page 44: ...each negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the sub...

Page 45: ...anty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM ...

Page 46: ...llation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM You may be required to present proof of purchase IBM or your reseller provides certain types of repair and exchange service either at your location or at a service center to keep Machines in or restore them to conformance with their Specifications IBM or ...

Page 47: ...to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a...

Page 48: ...Terms ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation Extent of Warranty The following replaces the first and second sentences of t...

Page 49: ...s for the purposes of a business as defined in that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act EUROPE MIDDLE EAST AFRICA EMEA The following terms apply to all EMEA countries The terms of this...

Page 50: ...claim Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entitled to claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged GERMANY The IBM Warranty for Machines The following replaces the first sentence o...

Page 51: ...ces items one and two of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence and 2 the amount of any other actual direct damages up to the greater of Irish Pounds 75 000 or 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives...

Page 52: ...or physical damage to your real property solely caused by IBM s negligence 2 the amount of any other actual direct damages or loss up to the greater of Pounds Sterling 150 000 or 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM...

Page 53: ...ANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are peri...

Page 54: ...articular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into ...

Page 55: ... Übereinstimmung mit dem deutschen EMVG vom 9 Nov 92 das EG Konformitätszeichen zu führen Der Aussteller der Konformitätserklärung ist die IBM UK Greenock Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B European Union emission directive This product is in conformity with the protection requirements of EU Council Directive 89 366 ECC on the approximation of the laws of the Member States ...

Page 56: ...requisitos de protección del Consejo de la UE Directiva 89 336 CEE en lo que a la legislatura de los Estados Miembros sobre compatibilidad electromagnética se refiere IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer dichos requisitos de protección como resultado de una modificación no recomendada del producto incluyendo el ajuste de tarjetas de opción que no sean IBM...

Page 57: ...i informatica Classe B ai sensi del CISPR 22 Norma Europea EN 55022 I limiti delle apparecchiature della Classe B sono stati stabiliti al fine di fornire ragionevole protezione da interferenze mediante dispositivi di comunicazione in concessione in ambienti residenziali tipici Appendix F Product warranties and notices F 17 ...

Page 58: ...F 18 IBM PCI Ultra160 SCSI Adapter User s Guide ...

Page 59: ......

Page 60: ... Part Number 00N7958 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 1P P N 00N7958 ...

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