Poor motor
connector contact
Visually check the
connector.
—
Reinsert the connector properly.
Platen open
sensor failure
Check the
continuity of the
platen sensor with
a tester.
Short-circuit
Replace the printer unit.
Defective Feed
button
Check the
continuity of the
Feed button with
a tester.
Short-circuit
Motor lead wire
disconnection or
defective motor
Remove the
connector in the
printer unit that
corresponds to
CN301 on the
board frame unit.
Next, measure the
resistance
between pins 1
and 3, and pins 2
and 4 with a
tester.
7.0±0.77
Abnormal motor
drive circuit
Measure the
motor phases and
the ground
voltage with an
oscilloscope.
Pulse waveform
(Wave height:
approximately
24V)
4. The presenter’s motor does not work.
Symptom:
The Feed button is pressed, but the motor does not run.
Possible cause
Checkpoint and
method
Evaluation
criteria and
standard
Corrective action
Upper guide is
open
Make sure that
the screw holding
the presenter to
the upper guide is
securely fastened.
—
Fasten the screw tightly.
Poor motor
connector contact
Visually check the
connector.
—
Reinsert the connector correctly.
14
Summary of Contents for NetVista Kiosk DBCS
Page 2: ......
Page 6: ...iv ...
Page 37: ...The NetVista Kiosk DBCS Model 31 ...
Page 38: ... Part Number 57P4240 Printed in Japan GY18 2417 00 1P P N 57P4240 ...