Perform
the
following:
1.
Is
the
SRC
or
problem
on
an
FC
5033,
FC
5034,
or
FC
5035
frame?
v
No
:
Continue
with
the
next
step.
v
Yes
:
Go
to
the
UPSUNIT
symbolic
FRU
in
the
manual
on
the
V5R1
Supplemental
Manuals
web
site
.
2.
Do
you
have
an
SRC
1xxx
4500,
4501,
4502,
4507,
or
4513?
v
No
:
Continue
with
the
next
step.
v
Yes
:
An
incorrect
status
response
was
detected
during
normal
operation.
Perform
the
following:
a.
Unplug
and
replug
the
UPS
signal
cable
connector.
b.
Choose
from
the
following:
–
If
the
fault
clears,
contact
the
UPS
provider
to
fix
the
UPS.
–
If
the
fault
does
not
clear,
the
problem
is
in
the
system
unit
and
you
need
to
refer
to
symbolic
FRU
This
ends
the
procedure.
3.
Do
you
have
an
SRC
1xxx
4510?
v
Yes
:
The
UPS
did
not
respond
to
a
test
request.
Call
the
UPS
provider
for
service.
This
ends
the
procedure.
v
No
:
Were
you
sent
to
this
procedure
by
an
SRC
1xxx
4503,
4504,
or
4505?
–
No
:
Choose
from
the
following
options:
-
If
you
are
on
a
Model
870
or
890:
Continue
with
the
next
step.
-
If
you
are
on
a
Model
270,
800,
810,
820,
825,
830,
SB2,
or
SB3:
This
ends
the
procedure.
–
Yes
:
Call
the
UPS
provider
for
service.
Even
though
the
UPS
has
been
repaired,
when
the
system
is
powered
on,
the
old
fault
was
displayed
and
reported.
Refer
to
Important
UPS
Information
for
further
battery
test
instructions.
This
ends
the
procedure.
4.
Do
you
have
an
SRC
101A-xxxx
or
101B-xxxx
D616,
D716,
D816,
D916,
DA16,
DB16,
DC16,
DD16,
DF16
on
a
Model
870
or
890?
v
No:
This
ends
the
procedure.
v
Yes:
Perform
the
following:
a.
Verify
the
cabling
between
the
UPS
and
the
BPCs.
b.
Refer
to
the
manufacturer’s
documentation
for
the
UPS.
c.
Call
service
support.
USER
For
use
by
authorized
service
providers.
System
operator
error
or
user
error.
See
the
system
operator
information.
UX201
For
use
by
authorized
service
providers.
The
printer
definition
table
may
be
causing
the
problem.
See
the
original
system
message
for
cause
and
recovery
information
about
the
error.
UX202
For
use
by
authorized
service
providers.
A
problem
was
detected
while
downloading
a
device
Licensed
Internal
Code
change
to
the
device.
See
the
original
system
message
for
cause
and
recovery
information
about
the
error.
Analyze
hardware
problems
477