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IBM Infoprint 1120, User Reference

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IBM Infoprint 1120 User Reference Download Page 61

Argecy Computer Corporation 248-324-1800

58

202 Paper Jam
Open Rear Door

Jams that cause a 

202 Paper Jam

 message require opening the printer rear door. 

Note:

To resolve the message, you must clear all paper from the paper path.

For instructions on clearing the jam, click the area where the jam occurred:

•

Before reaching the output bin

•

While exiting to the output bin

Before reaching the output bin

1

Open the rear door.

2

Remove the paper based on what part is visible.

–

If the middle section of paper is visible, grasp it on both sides and gently pull it straight out.

–

If paper is still in the fuser area, open the upper front door and remove the paper.

Summary of Contents for Infoprint 1120

Page 1: ...Argecy Computer Corporation 248 324 1800 Infoprint 1120 and 1125 User s Reference S510 2101 00 IBM ...

Page 2: ...Argecy Computer Corporation 248 324 1800 ...

Page 3: ...Argecy Computer Corporation 248 324 1800 Infoprint 1120 and 1125 User s Reference S510 2101 00 IBM ...

Page 4: ...nction 12 Printing and deleting held jobs 12 Accessing held jobs from the operator panel 13 Recognizing when format errors occur 13 Repeat Print 14 Reserve Print 14 Verify Print 14 Confidential jobs 14 Chapter 4 Canceling a print job 16 Chapter 5 Printing folio and statement size paper 17 Chapter 6 Choosing print material 18 Paper characteristics 18 Weight 18 Curl 18 Smoothness 19 Moisture content...

Page 5: ...ltipurpose feeder 31 Capacity 31 Paper dimensions 31 Trouble free printing 31 Loading paper and transparencies 35 Loading envelopes 35 Loading letterhead 36 Closing the multipurpose feeder 38 Chapter 11 Loading the envelope feeder 39 Chapter 12 Loading the 2000 sheet drawer 43 Chapter 13 Storing paper 44 Chapter 14 Tray linking 45 Chapter 15 Tips for avoiding paper jams 46 Chapter 16 Replacing the...

Page 6: ...r Jam Remove Cartridge 56 202 Paper Jam Open Rear Door 58 Before reaching the output bin 58 While exiting to the output bin 59 230 Paper Jam Check Duplex 60 24x Paper Jam Check Tray x 63 On the incline surface of a tray or between two trays 63 Between three trays 64 Between a tray the duplex unit and the integrated tray 65 In the 2000 sheet drawer 67 250 Paper Jam Check MP Feeder 68 260 Paper Jam ...

Page 7: ...ter menus 113 Chapter 33 Finishing Menu 116 Chapter 34 Infrared Menu 122 Chapter 35 Job Menu 127 Chapter 36 LocalTalk Menu 130 Chapter 37 Network Menu 134 Chapter 38 Paper Menu 138 Chapter 39 PCL Emul Menu 146 Chapter 40 Parallel Menu 151 Chapter 41 PostScript Menu 155 Chapter 42 Quality Menu 156 Chapter 43 Serial Menu 158 Chapter 44 Setup Menu 164 Chapter 45 Utilities Menu 170 Chapter 46 USB Menu...

Page 8: ...itmapped and scalable fonts 187 Resident fonts 188 Symbol sets 193 Symbol sets for PCL 6 emulation 193 Downloadable fonts 194 Printing a font sample list 194 Chapter 54 Printer specifications 195 Dimensions 195 Duty cycle 195 Notices 196 Edition notice 197 Trademarks 197 Licensing notice 198 Safety information 198 Cautions and warnings 199 Electronic emission notices 199 With a network cable attac...

Page 9: ...Argecy Computer Corporation 248 324 1800 vi ...

Page 10: ...ling options to your printer it may look more like the fully configured model For information on other possible configurations refer to the Setup Guide Standard output bin Operator panel Tray 1 integrated tray Tray 5 2000 sheet drawer Optional envelope feeder Tray 2 Tray 3 Optional duplex unit Tray 4 Standard network model configuration Fully configured Multipurpose feeder Tray 1 integrated tray ...

Page 11: ...nges made from the printer operator panel If you cannot change a setting from your application use the printer operator panel or the remote operator panel available from MarkVision Changing a printer setting from the printer operator panel or from MarkVision makes that setting the user default Understanding the operator panel The printer operator panel has a 2 line by 16 character liquid crystal d...

Page 12: ...end of the button has a function Press Menu When Ready is displayed to take the printer offline out of the Ready state and scroll through the menus When Busy is displa yed to take the printer to the Job Menu When the printer is offline press Menu to scroll through the menus Press Menu to go to the previous item in the menus For menu items with numeric values such as Copies press and hold Menu to s...

Page 13: ...e menu appears If the selection is a menu item the default setting for the menu item appears The current user default setting has an asterisk beside it Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting 4 Press Menu to move to the value you need 5 Press Select to select the value on ...

Page 14: ... Restore value for the Factory Defaults menu item in the Utilities Menu See Utilities Menu for more information When you select a new setting from the operator panel the asterisk moves next to the selected setting to identify it as the current user default User defaults are the settings you select for different printer functions and store in printer memory Once stored these settings remain active ...

Page 15: ...jobs Once held jobs are stored in printer memory you can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the jo...

Page 16: ...lable jobs and press Select when the correct job is displayed An asterisk appears next to the job name indicating you have chosen to print or delete that job If you are prompted to enter the number of copies you want to print use the Menu button to increase or decrease the number on the display and then press Select 8 Press Go to print or delete specific jobs you have marked The printer briefly sh...

Page 17: ...int If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested from the driver in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies See Printing and deleting held jobs if you need help printing the additional copies stored in memory Note Once all copies are printed the Verify Prin...

Page 18: ...etry appears Press Go to reenter the PIN or press Stop to exit the Confidential Job menu When you enter a valid PIN you have access to all print jobs matching the user name and PIN you entered The print jobs matching the PIN you entered appear on the display when you enter the Print A Job Delete A Job and Print Copies menu items You can then choose to print or delete jobs matching the PIN you ente...

Page 19: ... first line of the display and Cancel Job appears on the second line Note Job Menu is the only available menu item when the printer is in the Busy state 2 Press Select Canceling Job briefly appears in the display The printer finishes printing any page already being printed and then stops The printer returns to the Ready state ...

Page 20: ...the second line of the display 4 Press Menu to select the input option that will hold the folio or statement size paper and then press Select The first line of the display shows the selected input option and the second line shows the current setting 5 Press Menu to change the setting to Off and then press Select SAVED appears briefly on the display and then is replaced by Config Menu on the first ...

Page 21: ...6 to 47 lb bond grain long Paper lighter than 60 g m2 16 lb might not be stiff enough to feed properly causing paper jams For best performance use 75 g m2 20 lb bond grain long paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in we recommend that the basis weight be greater than or equal to 90 g m2 24 lb bond Curl Curl is the tendency of paper to curve at its edges Excessive curl can cause...

Page 22: ...s heavier than 135 g m2 36 lb bond grain short is preferred Fiber content Most high quality xerographic paper is made from 100 chemically pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling Recommended p...

Page 23: ...d using an offset lithographic or engraved printing process Choose papers that absorb ink but do not bleed Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 205 C 401 F for non MICR applications and 225 C 437 F for MICR applications without melting or releasing hazardous em...

Page 24: ...t mix paper sizes weights or types in the same paper source mixing results in paper jams Do not use coated papers Do not forget to change the Paper Size setting when you use a source that does not support auto size sensing Do not remove paper trays while a job is printing or Busy is displayed Make sure the Paper Type Paper Texture and Paper Weight settings are correct See Paper Menu for detailed i...

Page 25: ...ing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes Choosing labels The printer can print on many labels designed for use with laser printers These labels are supplied in letter size and A4 size ...

Page 26: ...me you replace the print cartridge complete the following steps to maintain printer feeding reliability 1 Print five sheets of paper 2 Wait approximately five seconds 3 Print five more sheets of paper Choosing transparencies The printer can print directly on transparencies designed for use in laser printers Print quality and durability depend on the transparency used Always print samples on the tr...

Page 27: ...0 sheet drawer Optional envelope feeder Optional duplex unit A4 210 x 297 mm 8 27 x 11 7 in A5 148 x 210 mm 5 83 x 8 27 in JIS B5 182 x 257 mm 7 17 x 10 1 in Letter 215 9 x 279 3 mm 8 5 x 11 in Legal 215 9 x 355 6 mm 8 5 x 14 in Executive 184 2 x 266 7 mm 7 25 x 10 5 in Folio2 216 x 330 mm 8 5 x 13 in Statement2 139 7 x 215 9 mm 5 5 x 8 5 in 1 This default setting is 215 9 x 355 6 mm 8 5 x 14 in Y...

Page 28: ... mm 6 38 x 9 01 in B5 Envelope 176 x 250 mm 6 93 x 9 84 in Other Envelope1 98 4 x 162 mm to 176 x 250 mm 3 87 x 6 38 in to 6 93 x 9 84 in Paper size Dimensions 250 sheet drawer 250 UAT Optional 500 sheet drawer Optional 500 UAT Multipurpose tray Optional 2000 sheet drawer Optional envelope feeder Optional duplex unit 1 This default setting is 215 9 x 355 6 mm 8 5 x 14 in You can set the actual pag...

Page 29: ...pose feeder and optional 250 sheet drawer Envelope feeder Paper Xerographic or business paper 60 to 176 g m2 grain long 16 to 47 lb bond 60 to 135 g m2 grain long 16 to 36 lb bond N A Card stock maximum grain long 1 Index Bristol 163 g m2 90 lb 120 g m2 67 lb N A Tag 163 g m2 100 lb 120 g m2 74 lb N A Cover 176 g m2 65 lb 135 g m2 50 lb N A Card stock maximum grain short 1 Index Bristol 199 g m2 1...

Page 30: ... bond 75 to 135 g m2 20 to 36 lb bond N A Envelopes 100 cotton content maximum weight 24 lb Sulfite wood free or up to 100 cotton bonds N A 60 to 105 g m2 16 to 28 lb bond 3 4 75 to 90 g m2 20 to 24 lb bond Print material Type Print material weight Integrated tray and optional 500 sheet drawer Multipurpose feeder and optional 250 sheet drawer Envelope feeder 1 Grain short is preferred for papers o...

Page 31: ...prevent paper jams and ensure trouble free printing Before loading paper you need to know the recommended print side of the paper you re using This information is usually indicated on the paper package Click below for information on loading a particular option Loading a paper tray Loading the multipurpose feeder Loading the envelope feeder Loading the 2000 sheet drawer ...

Page 32: ... lever and slide the length guide to the correct position for the size paper you are loading 4 Place the paper into the paper tray with the recommended print side face down for single sided printing and face up for double sided printing Do not fill paper above the stack height mark 5 Pull the width guide tab and slide the width guide to the left until it lightly rests against the edge of the paper...

Page 33: ...rhead place the printed side face down as shown For duplex printing on letterhead place the printed side face up as shown Note The Paper Loading menu item lets you print simplex single sided jobs on letterhead or other preprinted media that has been loaded specifically for duplex printing See Paper Loading for more information ...

Page 34: ...ithin the following dimensions Width 69 85 mm 2 75 in to 229 mm 9 01 in Length 127 mm 5 in to 355 6 mm 14 in Trouble free printing Load only one size of paper or envelopes at a time in the multipurpose feeder To achieve the best possible print quality use only high quality print media that is designed for use in laser printers For more guidelines on paper see Choosing print material To prevent pap...

Page 35: ...der show you how to load the multipurpose feeder with paper how to turn an envelope for printing and how to load letterhead paper for simplex and duplex printing See Loading letterhead for detailed instructions on loading documents loaded on letterhead Note The Paper Loading menu item in the Paper Menu lets you print simplex single sided jobs on letterhead or other preprinted media that has been l...

Page 36: ...rea on the multipurpose feeder far enough to accommodate the paper you will be using 3 Slide the paper width guide to the far right 4 Prepare the print material for loading Flex paper or fan envelopes back and forth Do not fold or crease the paper Straighten the edges on a level surface ...

Page 37: ... careful not to scratch or leave fingerprints on the transparencies 5 Use the stack height limiter as a guide for stack height when loading print materials 6 Load one type of print material in the multipurpose feeder Do not mix types Click a topic for loading instructions Loading paper and transparencies Loading envelopes Loading letterhead Stack height limiter ...

Page 38: ...lopes a Load envelopes flap side down with the stamp area and flap on the left side The end of the envelope with the stamp area enters the multipurpose feeder first WARNING Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer b Continue with step 7 Note If envelopes jam while printing try reducing the number of ...

Page 39: ...ration Without a duplex unit a Load letterhead paper for single sided printing with the logo face up The end of the sheet with the logo should enter the printer first b Continue with step 7 With a duplex unit a Load letterhead paper for duplex printing with the logo face down The end of the sheet with the logo should enter the printer last Without a duplex unit With a duplex unit ...

Page 40: ...e it to buckle 8 Slide the paper width guide to the left until it lightly touches the stack of print material Do not bend the print material 9 Select the paper source size and type from your software application and select paper size and type from the printer operator panel a Make sure the Paper Size and Paper Type for the multipurpose feeder MP Feeder Size and MP Feeder Type are set to the correc...

Page 41: ...324 1800 38 Closing the multipurpose feeder 1 Remove print material from the multipurpose feeder 2 Push the metal bar straight back to collapse the multipurpose feeder to its short length position 3 Close the multipurpose feeder door ...

Page 42: ...closed pushed in toward the printer for short envelopes Extended to the middle position for medium length envelopes Fully open extended to its full length for long envelopes WARNING Do not place objects on the envelope feeder Avoid pressing down on it or applying excessive force 2 Lift the envelope weight back toward the printer It stays in place ...

Page 43: ...straighten the edges on a level surface Press down the corners to flatten them Fan the envelopes This prevents the edges of the envelopes from sticking together and helps them feed properly Note When you load envelopes do not exceed the maximum stack height of 64 7 mm 2 55 in The envelope feeder holds a maximum of 85 envelopes 75 g m2 20 lb bond ...

Page 44: ...envelope feeder slightly more than the ones at the top of the stack WARNING Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer See Choosing envelopes for more information Note Do not load more envelopes by forcing them under the envelope feeder weight This causes jams 6 Slide the envelope edge guide to the lef...

Page 45: ...ct the paper size and type from printer operator panel a Make sure the Paper Size for the envelope feeder Env Feeder Size is set to the correct envelope size you are loading See Paper Size for detailed information about this setting b Press Go to return to Ready Note Software settings may override operator panel settings If envelopes jam see Clearing paper jams ...

Page 46: ...mputer Corporation 248 324 1800 43 12 Loading the 2000 sheet drawer For information on loading the 2000 sheet drawer refer to the 2000 Sheet Drawer User s Guide on the Publications CD that came with your printer ...

Page 47: ...per in an environment where the temperature is approximately 21o C 70o F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the paper packages ...

Page 48: ...erial and both are set to the same paper type When one tray becomes empty the printer automatically selects print material from the other tray since the printer sees the trays as linked If you use different print material in the trays each source with a different print material must have the Paper Type set to a unique value to disable the automatic linking feature If all the trays do not have the ...

Page 49: ...e paper tray Do not remove paper trays while print jobs are in process Flex fan and straighten the paper before loading it Fan stacks of labels or transparencies before loading them into trays or the multipurpose feeder If jams do occur using the multipurpose feeder try feeding one sheet at a time Do not load wrinkled creased damp or curled paper Do not mix paper types or paper sizes in one tray D...

Page 50: ...ward shake the print cartridge back and forth Reinstall the cartridge and then press Go Complete the following steps to replace the print cartridge Refer to the documentation that comes with the print cartridge for detailed installation information 1 Turn the printer off and unplug the printer power cord 2 Open the front doors and remove the used print cartridge WARNING Never touch the photoconduc...

Page 51: ...ce the charge roll Refer to the documentation that comes with the charge roll for detailed installation information 1 Turn the printer off and unplug the printer power cord 2 Open the front doors and remove the print cartridge 3 Remove the old charge roll 4 Install the new charge roll 5 Reinstall the print cartridge and close the front doors 6 Plug the printer power cord into a properly grounded e...

Page 52: ...place the transfer roll Refer to the documentation that comes with the transfer roll for detailed installation information 1 Turn the printer off and unplug the printer power cord 2 Open the front doors and remove the print cartridge 3 Remove the old transfer roll 4 Install the new transfer roll 5 Reinstall the print cartridge and close the front doors 6 Plug the printer power cord into a properly...

Page 53: ...19 Replacing the fuser assembly Order a new fuser assembly when toner fog or background shading appears See Ordering supplies for information on ordering a fuser assembly CAUTION The fuser assembly should only be replaced by a service technician ...

Page 54: ...ts power on sequence and then Config Menu appears on the first line of the display 3 Press Menu until you see Reset Maint Cnt and then press Select Reset appears on the second line of the display 4 Press Select Resetting Maint Cnt Value appears briefly on the display and then is replaced by Config Menu on the top line and Reset Maint Cnt on the second line 5 Press Menu until you see Exit Config Me...

Page 55: ...you will have it when the current one no longer prints satisfactorily For more information about the print cartridges available for your printer contact your point of purchase Label fuser cleaner A special label fuser cleaner should be used for label applications to optimize feeding reliability For more information about ordering a label fuser cleaner contact your point of purchase Label fuser cle...

Page 56: ...ing until you are ready to install them Do not store supplies in Temperatures greater than 43 C 110 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 57: ... electrical outlet The printer power switch is on The electrical outlet is not turned off by any switch or breaker Other electrical equipment plugged into the outlet is working You try turning the printer off then wait for about 10 seconds and turn the printer on This often fixes the problem Your printer driver settings are correct Note If an error message appears see Understanding printer message...

Page 58: ...reas See the diagram on page 55 for the path the paper travels through the printer and options and areas where jams may occur The path varies depending on the paper source 24x Paper Jam 202 Paper Jam 230 Paper Jam 201 Paper Jam 200 Paper Jam 260 Paper Jam 230 Paper Jam 250 Paper Jam Note If a jam occurs in the multipurpose feeder you receive a 250 Paper Jam message The 260 Paper Jam is shown here ...

Page 59: ...w input or output options 200 and 201 Paper Jam Remove Cartridge A 200 Paper Jam message indicates the paper is jammed in the area under the print cartridge This requires removing the print cartridge from the printer A 201 Paper Jam message indicates the jam is farther inside the printer 1 Push the release latch and open the printer upper and lower front doors CAUTION The rear portion of the insid...

Page 60: ...ll it straight out toward you Lay it aside on a sheet of paper 3 Pull the paper up and toward you and to the right Note If the paper does not move when you pull stop pulling You may need to access the paper from the rear door See Between the envelope feeder and the printer for more information 4 Reinstall the print cartridge 5 Close the upper and lower front doors ...

Page 61: ...ath For instructions on clearing the jam click the area where the jam occurred Before reaching the output bin While exiting to the output bin Before reaching the output bin 1 Open the rear door 2 Remove the paper based on what part is visible If the middle section of paper is visible grasp it on both sides and gently pull it straight out If paper is still in the fuser area open the upper front doo...

Page 62: ...ll the paper straight out If the paper does not move immediately when you pull stop pulling Remove the print cartridge and then pull the paper out See Replacing the print cartridge for more information 3 Close the rear door While exiting to the output bin Pull the paper straight out ...

Page 63: ...e paper path 1 Open the duplex rear door 2 Look under the duplex rear door for the edge of the paper to determine how the paper is jammed If a short piece is visible inside the duplex unit next to the inner wall grasp it and pull it out If you cannot grasp it see step 6 If only a short piece of paper is visible toward the rear of the printer do not pull it out it may be easier to access from insid...

Page 64: ...24 1800 61 3 Pull the paper up and out toward you 4 Pull down and out if the paper is in this position 5 Close the duplex rear door Make sure it snaps into place 6 Locate the recessed areas on each side of the duplex front access cover ...

Page 65: ...ut If the paper is not visible continue with step 9 Otherwise close the duplex front access cover 9 Slide out the integrated tray 10 Remove any sheets of paper lying in the duplex front access cover 11 Slide the duplex front access cover back into the duplex unit Make sure it snaps into place 12 Slide the integrated tray back into the printer Interior view of duplex unit ...

Page 66: ...ay happen if you are using legal size paper in the trays or if you have an optional 250 sheet drawer installed with other optional drawers Between a tray the duplex unit and the integrated tray Between the envelope feeder and the printer In the 2000 sheet drawer On the incline surface of a tray or between two trays 1 Pull the paper tray halfway out of the support unit 2 Remove the paper based on h...

Page 67: ...ort unit If only a short piece of the paper is visible do not pull down to remove the paper 2 Gently slide the paper tray back into the support unit 3 Pull the paper tray out of the support unit that is above the tray you just closed 4 Pull the paper either up or down If it does not pull easily one way try the other way 5 Slide the paper tray back into the support unit Note With this type of jam t...

Page 68: ...a tray the duplex unit and the integrated tray 1 Pull the paper tray out of the support unit If only a short piece of the paper is visible do not pull down to remove the paper 2 Slowly pull the duplex front access cover straight out from the duplex unit ...

Page 69: ...o the printer c Slide the duplex front access cover back into the duplex unit Make sure it snaps into place If you do not see the edge of the paper in the integrated tray a Push the tray back into the printer b Open the printer upper and lower front doors c Remove the print cartridge See Replacing the print cartridge for more information You should see the leading edge of the paper now d Pull the ...

Page 70: ...lose the printer upper and lower front doors g Slide the paper tray all the way into the printer In the 2000 sheet drawer 1 Open the loading door 2 Press the elevator down button 3 Remove the paper jam Clear all paper from the paper path of the drawer and printer 4 Make sure the stack of paper is neat and aligned otherwise another paper jam may occur 5 Close the door 6 Allow a few seconds for the ...

Page 71: ... To resolve the message you must clear all paper from the paper path For instructions on clearing the jam click the area where the jam occurred At entry into the envelope feeder Between the envelope feeder and the printer At entry into the envelope feeder Since the envelope feeder feeds envelopes from the bottom of the stack the envelope on the bottom is jammed 1 Lift the envelope weight 2 Flip th...

Page 72: ...ht to the stack Note If envelope jams continue to occur repeat these steps and feed a single envelope between steps 4 and 5 This may correct the problem Between the envelope feeder and the printer 1 Lift the envelope weight 2 Flip the envelope weight back toward the printer 3 Remove the stack of envelopes from the envelope feeder 4 Push the envelope support to the closed position 5 Open the printe...

Page 73: ...the printer Note You may have to remove the print cartridge to get the envelope out See Replacing the print cartridge for instructions 8 Reinstall the envelope feeder Make sure it snaps into place 9 Close the printer upper front door 10 Replace the stack of envelopes in the envelope feeder 11 Adjust the envelope edge guide 12 Lower the envelope weight to the stack ...

Page 74: ...eady is displayed If the messages do not appear turn the printer off and call a service technician Menu settings changed from the operator panel have no effect Settings in the software application the printer driver or the printer utilities are overriding the settings made from the operator panel Change the menu settings from the printer driver the printer utilities or the software application ins...

Page 75: ...pplication Make sure PCL SmartSwitch and PS SmartSwitch are set to On Job did not print or incorrect characters printed continued If you are using a print spooler verify that the spooler is not stalled If you print across a network or on a Macintosh computer see Network printing problems Check the printer interface from the Setup Menu Determine which host interface you are using Print a menu setti...

Page 76: ...move the top and bottom sheets of a ream before loading the print material Load a paper source only when it is empty Envelope misfeeds or multiple feeds occur Remove the stack of envelopes from the envelope feeder Load one envelope feed it through the printer and then reload the stack of envelopes in the envelope feeder Page breaks in unexpected places Check the Print Timeout setting in the Setup ...

Page 77: ...e Paper Weight and Paper Texture settings in the Paper Menu See Paper Type Verify that the correct print material is being used Toner smears or print comes off the page If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper Menu See Paper Type Verify that the print material is within the printer specifications See Print material specification...

Page 78: ...toner remove the cartridge by gripping the handles with both hands With the cartridge arrows pointing downward shake the print cartridge back and forth Reinstall the cartridge and then press Go Streaks appear on the page The toner may be low To utilize the remaining toner remove the cartridge by gripping the handles with both hands and then shake the print cartridge gently back and forth Reinstall...

Page 79: ...Image quality is poor Resolution was automatically reduced Reduce the complexity of the print job or add additional printer memory See Res Reduced Part or all of the page is printed in black Check the print cartridge to see if it is installed correctly If the charge roll has been replaced verify that it is installed correctly The job prints but the top and side margins are incorrect Make sure the ...

Page 80: ...ection between drawers 250 sheet drawer optional 500 sheet drawer or optional 2000 sheet drawer or the connection between a drawer and a duplex unit or the printer is secure Make sure the print material is loaded correctly See Loading print material for more details Duplex unit Make sure the connection between the duplex unit and the printer is secure If the duplex unit is listed on the menu setti...

Page 81: ... Make sure the internal print server also called an internal network adapter or INA is securely connected to the printer system board Make sure you are using the correct cable that it is securely connected and that the network software is correctly set up Refer to the drivers CD for more details Printer memory Check to make sure printer memory is securely connected to the printer system board Tri ...

Page 82: ...et up properly and the network cable is connected Note Refer to the drivers CD for more details For Novell users Make sure the netware drv file is dated October 24 1994 or later Make sure the NT no tabs flag is included in the capture statement For Macintosh users The printer may need an optional internal print server to allow Macintosh connection Verify that the printer is set up correctly in Cho...

Page 83: ...m Action I need to get updated printer drivers or utilities Refer to the drivers CD that came with your printer which contains printer drivers and utilities I need to attach a serial cable to the printer If you have installed an optional interface card in your printer refer to the Setup Guide ...

Page 84: ...f the printer and indicates possible printer problems you must resolve This topic provides a list of all printer messages explains what they mean and tells you how to clear the messages Click a letter or number at the bottom of the page to locate information about a message beginning with that character Enter PIN ___ 1 Menu 2 Select 3 Return4 Go5 Stop6 ...

Page 85: ...d Network x Code Invalid Standard Network Code J K L Load Manual Load Tray x LocalTalk x M Menus Disabled N Network Card Busy Network x Network x y No Jobs Found Retry Not Ready O P Parallel x Performing Self Test Power Saver Print Jobs on Disk Go Stop Printing Directory List Printing Font List Printing Job Accounting Stat Printing Menu Settings Prog Engine Code Prog System Code Program Flash Prog...

Page 86: ...ed Flash 54 Serial Option x Error 54 Network x Software Error 54 Par x ENA Connection Lost 54 Parallel Error 54 Parallel Option x Error 54 Std Network Software Error 54 Std Par ENA Connection Lost 56 Parallel Port x Disabled 56 Std Parallel Port Disabled 56 Serial Port x Disabled 58 Too Many Disks Installed 58 Too Many Flash Options 58 Too Many Trays Attached 59 Incompatible device 6 61 Defective ...

Page 87: ...he message to clear Busy What this message means The printer is busy receiving processing or printing data What you can do Wait for the message to clear Press Menu to open the Job Menu and cancel the current job See also Cancel Job Canceling Job What this message means The printer is processing a request to cancel the current print job What you can do Wait for the message to clear ...

Page 88: ... and continue printing If a hardware failure occurs turn the printer off and back on If the error recurs turn the printer off remove the specified device and call for service Clearing Job Accounting Stat What this message means The printer is deleting all job statistics stored on the hard disk What you can do Wait for the message to clear Close Door or Insert Cartridge What this message means The ...

Page 89: ...ossible while this message is displayed WARNING Do not turn the printer off while this message is displayed Delete All Jobs Go Stop What this message means The printer is requesting confirmation to delete all held jobs What you can do Press Go to continue The printer deletes all held jobs Press Stop to cancel the operation Deleting Jobs What this message means The printer is deleting one or more h...

Page 90: ...rator panel See also Disabling operator panel menus Disk Corrupted Reformat What this message means The printer has attempted a disk recovery process and cannot repair the disk The disk cannot be used unless it is reformatted What you can do Press Go All disk data will be lost when the disk is reformatted Press Stop to clear the message without reformatting the disk Disk Recovery may be displayed ...

Page 91: ...displayed To avoid this error in the future do not turn off the printer unless Ready is displayed Enabling Menus What this message means The printer is responding to a request to make the menus available to all users What you can do Wait for the message to clear and then press Menu to view the menus from the operator panel See also Disabling operator panel menus Enter PIN ___ What this message mea...

Page 92: ...s The printer is formatting the hard disk Since formatting the disk may take longer in some cases the second line shows the percent complete What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Formatting Flash What this message means The printer is formatting the flash memory What you can do Wait for the message to clear WARNING Do not ...

Page 93: ...bs until there is enough printer memory to process the job To avoid this error in the future Delete fonts macros and other data stored in printer memory Install more printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display Infrared x What this message means An infrared interface is the active communication link Insert Tray x What this message means...

Page 94: ...e Job Menu and cancel the current job See also Setup Guide What this message means The code in an internal print server is not valid The printer cannot receive and process jobs until valid code is programmed into the internal print server What you can do Download valid code to the printer internal print server No button actions are possible while this message is displayed Note You can download net...

Page 95: ...size it feeds paper from that tray If the printer cannot find a tray with the correct paper type and size it prints on whatever paper is installed in the default input source Press Menu to open the Job Menu and cancel the current job See also Loading the multipurpose feeder Load Tray x What this message means The printer is trying to feed paper from a source it detects is empty What you can do Loa...

Page 96: ...ant to print If you need access to the printer menus contact your network administrator Network Card Busy What this message means An internal print server also called an internal network adapter or INA is being reset What you can do Wait for the message to clear Network x What this message means A network interface is the active communication link Network x y What this message means A network inte...

Page 97: ...try prompt Not Ready What this message means The printer is not ready to receive or process data Someone pressed Stop to take the printer offline What you can do Press Go to make the printer ready to receive jobs Parallel x What this message means A parallel interface is the active communication link Performing Self Test What this message means The printer is running the series of start up tests i...

Page 98: ...ss Go to quickly warm the printer to normal operating temperature and display the Ready message Print Jobs on Disk Go Stop What this message means Jobs that were spooled to the hard disk before the printer was last turned off have not yet printed What you can do Press Go to print the jobs Press Return or Stop to delete the jobs from the hard disk without printing them Printing Directory List What ...

Page 99: ...nter is processing or printing all job accounting statistics stored on the hard disk What you can do Wait for the message to clear Printing Menu Settings What this message means The printer is processing or printing the menu settings page What you can do Wait for the message to clear Prog Engine Code What this message means The printer is programming new code into the flash memory What you can do ...

Page 100: ...ts or macros in flash memory What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Programming Disk What this message means The printer is storing resources such as fonts or macros on the hard disk What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Queuing and Deleting Jobs Wh...

Page 101: ...eive and process print jobs What you can do Send a job to print Ready Hex What this message means The printer is in Hex Trace mode and is ready to receive and process print jobs What you can do Send a job to print All data sent to the printer is printed in hexadecimal and character representation Control strings are printed not executed Turn the printer off and then on to exit Hex Trace mode and r...

Page 102: ... the printer off and back on If the error recurs turn the printer off remove the specified device and call for service Res Reduced What this message means The printer is reducing the resolution of a page in the current job from 600 dots per inch dpi to 300 dpi to prevent a 38 Memory Full error Res Reduced remains on the display while the job prints What you can do Press Menu to open the Job Menu a...

Page 103: ...ll downloaded resources fonts macros symbol sets in the printer memory are deleted All menu settings return to the factory default setting except The Display Language setting in the Setup Menu All settings in the Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu and USB Menu What you can do Wait for the message to clear Serial x What this message means A serial interface is the a...

Page 104: ...Press Go to clear the message and continue printing You may notice reduced print quality Replace the print cartridge Tray x Empty What this message means The specified tray is out of paper What you can do Load paper in the tray to clear the message Tray x Low What this message means The specified tray is low on paper What you can do Add paper to the tray to clear the message Tray x Missing What th...

Page 105: ... can do Press Go to print the contents of the buffer Press Menu to open the Job Menu and cancel the current job 2 xx Paper Jam What this message means The printer detects a paper jam Although the location of the paper jam appears on the second line of the display you must clear paper from the entire paper path What you can do Clear the paper path 31 Defective Print Cartridge What this message mean...

Page 106: ...d on the second line of the display is too short to print the formatted data For auto size sensing trays this error occurs if the paper guides are not in the correct position What you can do Press Go to clear the message and continue printing The printer does not automatically reprint the page that prompted the message Make sure the Paper Size setting in the Paper Menu is correct for the size pape...

Page 107: ...eady is displayed enable Resource Save from the Setup Menu Install additional memory 37 Insufficient Collation Area What this message means The printer memory or hard disk if installed does not have the free space necessary to collate the print job What you can do Press Go to print the portion of the job already stored and begin collating the rest of the job Press Menu to open the Job Menu and can...

Page 108: ...s macros and other data in printer memory Install additional printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display 38 Memory Full What this message means The printer is processing data but the memory used to store pages is full What you can do Press Go to clear the message and continue printing the job The job may not print correctly Press Menu ...

Page 109: ...macros Set Page Protect to On in the Setup Menu Install additional printer memory 51 Defective Flash What this message means The printer detects defective flash memory What you can do Press Go to clear the message and continue printing You must install different flash memory before you can download any resources to flash 52 Flash Full What this message means There is not enough free space in the f...

Page 110: ...at you can do Make sure the serial link is set up correctly and you are using the appropriate cable Press Go to clear the message and continue printing The job may not print correctly Press Menu to open the Job Menu and reset the printer What these messages mean The printer cannot establish communications with an installed network port What you can do Press Go to clear the message and continue pri...

Page 111: ...What you can do Press Go to clear the message and continue printing The job may not print correctly Make sure the cable connecting the printer and the computer is securely attached and that the cable is not defective Reset the printer What this message means Data has been sent to the printer through a parallel port but the parallel port is disabled What you can do Press Go to clear the message The...

Page 112: ... Disabled 58 Too Many Disks Installed What this message means Too many hard disks are installed on the printer The printer only supports one hard disk at a time What you can do Turn off and unplug the printer Remove the excess hard disks from the printer Plug in the printer and turn it on 58 Too Many Flash Options What this message means Too many flash memory options are installed on the printer W...

Page 113: ...t you can do Remove the specified device 61 Defective Disk What this message means The printer detects a defective hard disk What you can do Press Go to clear the message and continue printing Install a different hard disk before you perform any operations that require one 62 Disk Full What this message means There is not enough memory on the hard disk to store the data sent to the printer What yo...

Page 114: ...require replacing Install a new hard disk and format it 70 79 message What these messages mean Messages labeled 70 79 identify problems related to the internal print server What you can do Refer to the drivers CD for more information Click View Documentation and then click MarkNet Print Servers 80 Scheduled Maintenance What this message means The printer requires replacement of routine maintenance...

Page 115: ...dge by gripping the handles with both hands With the cartridge arrows pointing downward shake the print cartridge back and forth Reinstall the cartridge and then press Go Press Go to clear the message and continue printing You may notice reduced print quality Replace the print cartridge 900 999 Service message What these messages mean Messages labeled 900 999 relate to printer problems that may re...

Page 116: ...y Defaults Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Setup Menu Printer Language Power Saver Resource Save Download Target Print Timeout Auto Continue Wait Timeout Jam Recovery Page Protect Display Language Alarm Control Toner Alarm Job Accounting PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Auto CR after LF Auto LF aft...

Page 117: ... DSR Honor Init I Infrared Buffer Infrared Port Infrared Menu J Jam Recovery Job Accounting Job Acct Stat Job Buffering Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu Job Menu K L Lines per Page LocalTalk Addr LocalTalk Buffer LocalTalk Menu LocalTalk Name LocalTalk Port LocalTalk Zone M MAC Binary PS Network Menu USB Menu Max Baud Rate Multipage Border Multipage Orde...

Page 118: ...Print Fonts Print Menus Print Net x Setup Print PS Error Print Resolution Print Timeout Printer Language Protocol PS SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu Q Quality Menu R Reset Printer Resource Save Robust XON RS 422 Polarity RS 232 RS 422 S Separator Sheets Separator Source Serial Buffer Serial Menu Serial Protocol Setup Menu Substitute Size Sym...

Page 119: ...ault settings Blank Pages Purpose To specify whether to include application generated blank pages as part of your printed output Values Blank Pages Multipage Order Collation Multipage Print Copies Multipage View Duplex Separator Sheets Duplex Bind Separator Source Multipage Border Do Not Print Does not print application generated blank pages as part of your job Print Prints application generated b...

Page 120: ...ion Duplex Purpose To set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs Values See also Duplex Bind Off Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 1 page 2 page 2 page 3 page 3 On Prints entire job the ...

Page 121: ...order Purpose To print a border around each page image when using Multipage Print Values See also Multipage Print Long Edge Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientation None Does not print a...

Page 122: ...e Print Purpose To print multiple page images on one side of a sheet of paper Also called N Up or Paper Saver Values See also Multipage Border Multipage Order Multipage View Horizontal Vertical Rev Horizontal Rev Vertical Off Prints 1 page image per side 6 Up Prints 6 page images per side 2 Up Prints 2 page images per side 9 Up Prints 9 page images per side 3 Up Prints 3 page images per side 12 Up...

Page 123: ...the paper as the top of the page landscape Short Edge Sets the short edge of the paper as the top of the page portrait None Does not insert separator sheets Between Copies Inserts a blank sheet between each copy of a job If Collation is Off a blank page is inserted between each set of printed pages all page 1 s all page 2 s and so on If Collation is On a blank page is inserted between each collate...

Page 124: ...rce that holds separator sheets Values See also Separator Sheets Configure MP Tray x Tray 1 Selects separator sheets from the specified tray MP Feeder Selects separator sheets from the multipurpose feeder You must also set Configure MP to Cassette Env Feeder Inserts envelopes as separator sheets ...

Page 125: ...nter See also Resource Save Infrared Buffer PCL SmartSwitch Infrared Port PS SmartSwitch Job Buffering Transmit Delay Max Baud Rate Window Size NPA Mode Disabled Disables the infrared buffer Auto Printer automatically calculates the Infrared Buffer size recommended setting 5K to maximum size allowed User specifies the Infrared Buffer size The maximum size setting depends on the amount of memory in...

Page 126: ...d the infrared adapter is automatically set during a power on reset However if your printer is situated in a bright or highly reflective environment you may experience intermittent communication problems If you do select a lower baud for the infrared connection Disabled Disables the infrared port and all other menu items in the Infrared Menu IR Option x Activates the specified infrared port Off Do...

Page 127: ...regardless of the default printer language Values See also PS SmartSwitch Printer Language On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines the data on the infrared interface and selects PCL emulation if...

Page 128: ...n Printer examines data on the infrared interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Auto Printer sets the Transmit Delay value d...

Page 129: ...eceive before sending an acknowledgment to the host computer Values Auto Printer sets the Window Size value during a power on reset to maximize link performance recommended 1 User sets the Window Size to one frame 1 If you have trouble printing using the infrared port changing the Window Size menu item to 1 may resolve the problem ...

Page 130: ...rinter message is displayed or when the printer is in Hex Trace mode Press Menu to open the Job Menu Select a menu item for more details Cancel Job Purpose To cancel the current print job Note Cancel Job is only displayed if the printer is processing a job or has a job in printer memory Cancel Job Confidential Job Held Jobs Print Buffer Reset Printer ...

Page 131: ...ated with your user name and PIN Delete A Job Deletes the specified confidential job Press Menu to scroll through the list of confidential jobs associated with your user name and PIN Press Select to delete a specific job Copies Determines the number of copies printed for each confidential job Press Menu to scroll through the list of confidential jobs associated with your user name and PIN Press Se...

Page 132: ...te occurs if an incomplete job is sent to the printer or an ASCII job such as a print screen command is printing Reset Printer Purpose To reset the printer to the user default value for each menu item delete all downloaded resources fonts macros and symbol sets stored in printer memory RAM and delete all data in the interface link buffer Note Before selecting Reset Printer exit the software applic...

Page 133: ...rinting Values Note Changing the Job Buffering menu item automatically resets the printer LocalTalk Addr Purpose To identify the LocalTalk Node number assigned to the printer This menu item cannot be modified through the operator panel Job Buffering LocalTalk Zone LocalTalk Addr NPA Hosts LocalTalk Buffer NPA Mode LocalTalk Name PCL SmartSwitch LocalTalk Port PS SmartSwitch Off Does not buffer the...

Page 134: ...provided by the LocalTalk network This menu item cannot be modified through the operator panel Disabled Disables the LocalTalk port Auto Printer automatically calculates LocalTalk Buffer size recommended 6K to maximum size allowed User specifies the LocalTalk Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is...

Page 135: ... PCL emulation when a print job received through the LocalTalk port requires it regardless of the default printer language Values See also PS SmartSwitch Printer Language 1 10 2 On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriat...

Page 136: ...default printer language Values See also PCL SmartSwitch Printer Language On Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup...

Page 137: ...k are the factory default settings Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS Network Buffer Network x Setup NPA Mode PCL SmartSwitch PS SmartSwitch Off Does not buffer jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers p...

Page 138: ...e information On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems Auto Printer automatically calculates the Network Buffe...

Page 139: ...t regardless of the default printer language Values See also PS SmartSwitch Printer Language On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines data on the network interface and selects PCL emulation if th...

Page 140: ...t printer language Values See also PCL SmartSwitch Printer Language On Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Se...

Page 141: ...pe Enhance Paper Weight Paper Loading Substitute Size Paper Size Universal Setup Paper Source Cassette Printer treats the multipurpose feeder like any other paper tray If a print job requests a paper size or type that is only loaded in the multipurpose feeder the printer pulls paper from the multipurpose feeder for the job Manual Printer treats the multipurpose feeder like a manual feed tray and d...

Page 142: ...e list Envelope Enhance Purpose To ensure high quality printed envelopes and minimize envelope wrinkling Values If Envelope Enhance is On you may hear a tapping sound as the envelopes print We recommend you leave Envelope Enhance set to On unless the tapping sound is too loud for your work area To eliminate this sound select Off Print a few envelopes If the quality of print is acceptable leave Env...

Page 143: ...e also Loading print material Card Stock Load Colored Loading Ltrhead Loading Bond Loading Labels Loading Custom x Loading Preprint Loading Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing If the printer receives a single sided job using that paper type the printer inserts blank pages as necessary to print the job properly on preprinted forms This se...

Page 144: ...nd the Paper Size and Paper Type menu items are correctly set the trays are automatically linked When one paper source is empty paper automatically feeds from the next linked source Tray x Size Manual Pap Size Env Feeder Size MP Feeder Size Manual Env Size Letter A4 B4 9 Envelope C5 Envelope Folio Legal A5 JIS B5 10 Envelope 7 3 4 Envelope Statement Executive DL Envelope Other Envelope B5 Envelope...

Page 145: ...e is available for a custom Type then the name is displayed instead of Custom x Texture The name is truncated to 14 characters Use Paper Texture in connection with the Paper Type and Paper Weight menu items You may need to change those menu items to optimize print quality for your specific paper See also Paper Type Paper Weight Plain Texture Preprint Texture Labels Texture Ltrhead Texture Card Sto...

Page 146: ...alue list Use this menu item to Optimize print quality for the specified paper Select paper sources through your software application by selecting type and size Automatically link paper sources Any sources containing the same type and size of paper are automatically linked by the printer if you have set the Paper Size and the Paper Type to the correct values See also Custom Types Tray x Type Env F...

Page 147: ...per size if the requested size is not loaded Values Plain Weight Preprint Weight Bond Weight Labels Weight Cardstock Weight Color Weight Envelope Weight Ltrhead Weight Trnsprncy Weight Custom x Weight Light Normal Heavy Off Printer prompts the user to load the requested paper size Letter A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded and prints letter size jobs on ...

Page 148: ...y or feeder is Universal Values First select a unit of measure denotes a country specific factory default value Then select the values See also Print material specifications Inches Millimeters Portrait Width 3 00 14 17 in 76 360 mm 8 50 in 216 mm Portrait Height 3 00 14 17 in 76 360 mm 14 17 in 360 mm Feed Direction Short Edge Long Edge ...

Page 149: ...d by an asterisk are the factory default settings A4 Width Purpose To select the width of the logical page for A4 size paper Values A4 Width Orientation Auto CR after LF Pitch Auto LF after CR Point Size Font Name Symbol Set Font Source Tray Renumber Lines per Page 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 mm Makes the logical page wide enough to prin...

Page 150: ...fic font from the specified font source Values The font name and font ID for all fonts in the selected font source are displayed The font source abbreviation is R for resident F for flash K for disk and D for download See also Font Source Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Off Prin...

Page 151: ...n the Lines per Page Paper Size and Orientation menu items Select the correct Paper Size and Orientation before changing Lines per Page See also Orientation Paper Size Resident Displays all fonts resident in printer RAM when the printer ships from the factory Download Displays all fonts downloaded to printer RAM Flash Displays all fonts stored in flash memory Disk Displays all fonts stored on the ...

Page 152: ...splayed but cannot be changed Note Pitch is only displayed for fixed or monospaced fonts Point Size Purpose To change the point size for scalable typographic fonts Values Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 1 to 1008 in increments of 0 25 points Note Point Size is only displayed for typographic...

Page 153: ...gure your printer to work with printer drivers or applications that use different source assignments for the paper trays First select a paper source Then select a value Other Tray Renumber selections 10U PC 8 country specific 12U PC 850 country specific Assign Tray x Assign Env Feeder Assign Man Env Assign MP Feeder Assign Man Paper Off Printer uses factory default paper source assignments 0 199 S...

Page 154: ...m for more details Note Values marked by an asterisk are the factory default settings Advanced Status Purpose To enable bidirectional communication through the parallel port Values Advanced Status Parallel Mode 1 Honor Init Parallel Mode 2 Job Buffering PCL SmartSwitch NPA Mode PS SmartSwitch Parallel Buffer Protocol Off Disables parallel port negotiation On Enables bidirectional communication thr...

Page 155: ...erforms the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Note Changing this menu item automatically resets the printer Off Printer does not honor hardware initialization requests from the computer On Printer honors hardware initialization requests from the computer Off Does not buffer print jobs t...

Page 156: ...ata is sampled on the leading or trailing edge of strobe Values Disabled Disables the parallel port Auto Printer automatically calculates the Parallel Buffer size recommended setting 3K to maximum size allowed User specifies the Parallel Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To m...

Page 157: ...n the parallel interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the parallel interface and selects PostScri...

Page 158: ...layed when a formatted flash or hard disk is installed and is neither defective nor Read Write or Write protected Print PS Error Purpose To print a page defining the PostScript emulation error when an error occurs Values Font Priority Print PS Error Resident Printer searches printer memory for the requested font before searching flash memory or hard disk Flash Disk Printer searches the hard disk a...

Page 159: ...ty of grayscale printing at 300 and 600 dots per inch dpi in PostScript emulation Values PQET Purpose To improve the quality of text and make characters appear smoother when Print Resolution is set to 300 dots per inch dpi Values PictureGradeTM PQET Print Resolution Toner Darkness On Uses modified screening parameters to improve print quality of graphics Off Uses standard screening parameters Off ...

Page 160: ...lue for bolder line widths or darker grayscale images Select 10 for very bold text Select a value less than 8 to conserve toner A vertical bar indicates the factory default value An arrow symbol V indicates a user default value 300 dpi Offers a lower resolution printing option when memory is at a premium 600 dpi Produces high quality output for print jobs that are mostly text 1200 Image Q Uses lin...

Page 161: ...re details Note Values marked with an asterisk are the factory default settings Baud Purpose To specify the rate at which data can be received through the serial port Values Baud PS SmartSwitch Data Bits Robust XON Honor DSR RS 232 RS 422 Job Buffering RS 422 Polarity NPA Mode Serial Buffer Parity Serial Protocol PCL SmartSwitch 1200 57600 2400 115200 4800 138200 9600 172800 19200 230400 38400 345...

Page 162: ...in the serial cable This electrical noise can cause stray characters to print Select On to prevent stray characters from printing Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer 7 8 Off All data received by the serial port is treated as valid data On Only data received while t...

Page 163: ...ough the serial port requires it regardless of the default printer language Values See also PS SmartSwitch Printer Language On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately Even Odd None Ignore On Printer examines data on t...

Page 164: ...so RS 232 RS 422 Purpose To specify the type of serial communication Values Note Selecting RS 422 automatically sets Serial Protocol to XON XOFF On Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwit...

Page 165: ...ro Reverse Reverses the definition of one and zero thereby allowing a positive connection to a host s negative terminal without changing the physical cable Disabled Disables the serial port Auto Printer automatically calculates the Serial Buffer size recommended setting 3K to maximum size allowed User specifies the Serial Buffer size The maximum size depends on the amount of memory in your printer...

Page 166: ...ct the hardware and software handshaking values for the serial interface Values DTR Hardware handshaking DTR DSR Hardware handshaking XON XOFF Software handshaking XON XOFF DTR Combined hardware and software handshaking XONXOFF DTRDSR Combined hardware and software handshaking ...

Page 167: ...ntrol Purpose To establish whether the printer sounds an alarm when the printer requires operator intervention Values Alarm Control Power Saver Auto Continue Print Timeout Display Language Printer Language Download Target Resource Save Jam Recovery Toner Alarm Job Accounting Wait Timeout Page Protect Off Printer does not sound an alarm Single Printer sounds three quick beeps Continuous Printer rep...

Page 168: ...main in the flash memory or on the hard disk even when the printer is turned off Use MarkVision to download resources to the printer Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the spe...

Page 169: ...age Protect Purpose To successfully print a page that may otherwise generate Complex Page errors Values If after selecting On you still cannot print the page you may also have to reduce the size and number of fonts on the page or increase the installed printer memory For most print jobs you do not need to select On When On is selected printing may be slower On Printer reprints jammed pages Off Pri...

Page 170: ... this keeps the printer ready to print with minimum warm up time Select a value between 1 and 240 minutes if you want a balance between energy consumption and a shorter warm up period Print Timeout Purpose To specify the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page The print timeout counter does not star...

Page 171: ...ompatible with Hewlett Packard printers PS Emulation PostScript emulation compatible with Adobe PostScript language Off Printer retains downloaded resources only until memory is needed It then deletes those resources associated with the inactive printer language On Printer retains all downloaded resources for all printer languages during language changes and printer resets If the printer runs out ...

Page 172: ...tes of data from the computer When this timeout expires the print job is canceled Values Note Wait Timeout is only available when you use PostScript emulation This menu item has no effect on PCL emulation print jobs Disabled Disables Wait Timeout 15 65535 40 Specifies the amount of time the printer waits for additional data before it cancels the job ...

Page 173: ...storage area lost when resources are deleted from flash memory Values WARNING Do not turn off the printer while the flash is defragmenting Defragment Flash Job Acct Stat Factory Defaults Print Directory Format Disk Print Fonts Format Flash Print Menus Hex Trace Print Net x Setup Yes Printer transfers all resources stored in flash memory to printer memory and then reformats the flash memory option ...

Page 174: ...ettings in the Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu and USB Menu All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the hard disk are unaffected Do Not Restore User defined settings remain Yes Deletes any data stored on the hard disk and prepares the device to receive new resources No Cance...

Page 175: ...s on the disk Values See also Job Accounting Print Directory Purpose To print a list of all the resources stored in flash memory or on the hard disk Note Print Directory is available only when a nondefective flash or disk is installed and formatted Print Fonts Purpose To print a sample of all the fonts available for the selected printer language Values Print Prints all statistics available for the...

Page 176: ...default values the installed options the amount of installed printer memory and the status of printer supplies Print Net x Setup Purpose To print information relating to the internal print server and the network settings defined by the Network x Setup menu item in the Network Menu See also Network x Setup ...

Page 177: ...efault settings Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS NPA Mode PCL SmartSwitch PS SmartSwitch USB Buffer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is ...

Page 178: ...raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer accepts print jobs from computers using either Windows or Macintosh operating systems On Printer performs NPA processing If data is not in NPA format it is rejected as bad data O...

Page 179: ...emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Disabled Disables the USB port Auto Printer automatically calculates the USB Buffer size recommended setting 3K to ma...

Page 180: ...turn and turn the printer on 3 Release the buttons when you see Performing Self Test Config Menu appears on the first line of the display 4 Press Menu until you see Panel Menus and then press Select Disable appears on the second line of the display 5 Press Select Locking Menus appears briefly 6 Press Menu until you see Exit Config Menus and then press Select The menus are disabled If you press Men...

Page 181: ...on you must first remove the printer and any options installed above it Remove paper options individually never attempt to remove two or more paper options at once Make sure the printer power is off and the power cord and any cables are unplugged before removing any options For more information click a topic Removing the envelope feeder Removing printer or flash memory Removing a paper tray or dup...

Page 182: ...ecy Computer Corporation 248 324 1800 179 49 Removing the envelope feeder 1 Remove envelopes from the envelope feeder 2 Push the envelope support to the closed position 3 Open the printer upper front door ...

Page 183: ...mputer Corporation 248 324 1800 180 4 Pull the envelope feeder up slightly and straight out of the printer Set it aside 5 Close both front doors 6 Refer to the Setup Guide when you are ready to reattach options ...

Page 184: ...poration 248 324 1800 181 50 Removing a paper tray or duplex unit 1 Ask someone to help you lift the printer by the handholds and set it aside CAUTION Make sure your fingers are not under the printer when you set it down ...

Page 185: ...uter Corporation 248 324 1800 182 2 Carefully lift the option straight up until it is completely disconnected from the option below it Set it aside 3 Refer to the Setup Guide when you are ready to reattach options ...

Page 186: ... something metal on the printer before you touch the memory option 2 Push out on the latches at each end of the connector 3 Pull the memory option out of the connector 4 Place the memory option in its original packaging If you did not save the packaging wrap it in paper and store it in a box 5 If you need to install a replacement memory option or other option on the system board refer to the Setup...

Page 187: ...e you touch the card 1 Locate the option you want to remove 2 Loosen and remove the two screws over and under the slot Gently pull the card out of the connector on the system board 3 Place the option card in its original packaging If you did not save the packaging wrap the card in paper and store it in a box 4 If you need to install another option on the system board refer to the Setup Guide 5 Ref...

Page 188: ...o the thickness of the lines that form the characters Thicker lines result in darker characters Some words commonly used to describe the weight of a typeface are bold medium light black and heavy Style refers to other typeface modifications such as tilt or character width Italic and oblique are styles where the characters are tilted Narrow condensed and extended are three common styles that modify...

Page 189: ...acters in the font A point is defined as 1 72 inch The characters in a font printed at 24 point will be twice as large as the characters in the same font printed at 12 point The following illustration shows samples of a font printed in different point sizes The point size of a font is defined as the distance from the top of the tallest character in the font to the bottom of the lowest character in...

Page 190: ...e font Each time you print characters from a scalable font the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory These temporary bitmapped fonts are deleted when you turn off or reset the printer Scalable fonts provide the flexibility of printing in many different point sizes Your printer uses different scalable font formats for down...

Page 191: ...emulation Albertus Medium AlbertusMT AlbertusMT Italic AlbertusMT Light Albertus Extra Bold Antique Olive AntiqueOlive Roman Antique Olive Italic AntiqueOlive Italic Antique Olive Bold AntiqueOlive Bold AntiqueOlive Compact Arial ArialMT Arial Italic Arial ItalicMT Arial Bold Arial BoldMT Arial Bold Italic Arial BoldItalicMT ITC Avant Garde Book AvantGarde Book ITC Avant Garde Book Oblique AvantGa...

Page 192: ...e Helvetica Narrow Bold Helvetica Narrow Bold Helvetica Narrow Bold Italic Helvetica Narrow BoldOblique CG Times Intl CG Times CG Times Italic Intl CG Times Italic CG Times Bold Intl CG Times Bold CG Times Bold Italic Intl CG Times BoldItalic Univers Medium Intl Univers Medium Univers Medium Italic Intl Univers MediumItalic Univers Bold Intl Univers Bold Univers Bold Italic Intl Univers BoldItalic...

Page 193: ...lic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS ItalicMT Times New Roman Bold TimesNewRomanPS BoldMT Times New Roman Bold Italic TimesNewRomanPS BoldItalicMT Univers Univers Oblique Univers Bold Univers BoldOblique Univers Condensed Medium Univers Condensed Univers Condensed Medium Italic Univers CondensedOblique Univers Condensed Bold Univers CondensedBold Univers Con...

Page 194: ...mond BoldItalic StempelGaramond Italic StempelGaramond Roman Apple Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa Recut Candid Bodoni Bodoni Italic Bodoni Bold Bodoni BoldItalic Bodoni Poster Bodoni PosterCompressed CooperBlack CooperBlack Italic Copperplate ThirtyTwoBC Copperplate ThirtyThreeBC Eurostile Eurostile Bold Eurostile ExtendedTwo Eurostile BoldExtendedTwo Resident scalabl...

Page 195: ...Goudy Italic Goudy Bold Goudy BoldItalic Goudy ExtraBold HoeflerText Regular HoeflerText Italic HoeflerText Black HoeflerText BlackItalic HoeflerText Ornaments JoannaMT JoannaMT Italic JoannaMT Bold JoannaMT BoldItalic LubalinGraph Book LubalinGraph BookOblique LubalinGraph Demi LubalinGraph DemiOblique Line Printer 16 POSTNET Barcode Resident scalable fonts continued PCL 6 emulation PostScript 3 ...

Page 196: ...sion 1 PC 858 Multilingual Euro MC Text ISO 61 Norwegian version 2 PC 860 Portugal Microsoft Publishing ISO 69 French PC 861 Iceland Russian GOST ISO 84 Portuguese PC 863 Canadian French Ukrainian ISO 85 Spanish PC 865 Nordic PCL ITC Zapf Dingbats ISO 8859 1 Latin 1 ECMA 94 PC 866 Cyrillic PS ITC Zapf Dingbats ISO 8859 2 Latin 2 PC 869 Greece PS Math ISO 8859 5 Latin Cyrillic PC 911 Katakana PS Te...

Page 197: ...for your printer 1 Make sure the printer power is on and the Ready status message is displayed 2 Press Menu to enter the menus 3 Continue to press and release Menu until you see Utilities Menu and then press Select 4 Press Menu until Print Fonts displays and then press Select 5 Press Menu until either PCL Fonts or PS Fonts appears on the second line of the display Select PCL Fonts to print a listi...

Page 198: ...rinter specifications Dimensions Duty cycle Up to 75 000 pages per month Height with 500 sheet drawer 379 mm 14 9 in 513 mm 20 2 in Width 418 mm 16 5 in Depth 513 mm 20 2 in Weight with print cartridge with 500 sheet drawer 20 4 kg 45 lb 23 6 kg 52 lb ...

Page 199: ...Argecy Computer Corporation 248 324 1800 196 55 Notices Edition notice Trademarks Licensing notice Safety information Cautions and warnings Electronic emission notices Laser notices ...

Page 200: ...rinter commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated PostScript 3 is Adobe Systems designati...

Page 201: ...aunch the drivers CD that shipped with your printer and click Contact Lexmark Safety information If your product is NOT marked with this symbol it MUST be connected to an electrical outlet that is properly grounded The power cord must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions...

Page 202: ...rence in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance ...

Page 203: ...erference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Co...

Page 204: ...ons Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Laser notices Laser advisory label Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser produ...

Page 205: ...Argecy Computer Corporation 248 324 1800 202 ...

Page 206: ...velopes 39 guidelines 21 loading feeder 39 loading the multipurpose feeder 31 settings 42 F Factory Defaults Utilities Menu 171 factory defaults restoring 171 Finishing Menu 116 Blank Pages 116 Collation 117 Copies 117 Duplex 117 Duplex Bind 118 Multipage Border 118 Multipage Order 119 Multipage Print 119 Multipage View 120 Separator Sheets 120 Separator Source 121 flash memory defragmenting 170 f...

Page 207: ...ocalTalk Zone LocalTalk Menu 131 M MAC Binary PS Network Menu 135 MAC Binary PS USB Menu 175 maintenance replacing charge roll 48 replacing fuser 50 replacing print cartridge 47 replacing transfer roll 49 resetting maintenance counter 51 Max Baud Rate Infrared Menu 123 media guidelines 18 card stock 23 envelopes 21 labels 22 recommended paper 19 storing paper 44 unacceptable paper 19 memory Print ...

Page 208: ... MAC Binary PS 135 Network x Setup 135 Network Buffer 135 NPA Mode 136 PCL SmartSwitch 136 PS SmartSwitch 137 network port 134 buffer size 135 NPA mode 136 PCL SmartSwitch 136 PS SmartSwitch 137 NPA Hosts LocalTalk Menu 132 NPA Mode Infrared Menu 124 NPA Mode LocalTalk Menu 132 NPA Mode Network Menu 136 NPA Mode Parallel Menu 152 NPA Mode Serial Menu 160 NPA Mode USB Menu 175 n up printing 119 O o...

Page 209: ...ities Menu 172 print materials 18 degree of smoothness 19 direction of grain 19 fiber content 19 moisture content 19 tendency to curl 18 weight specifications 18 Print Menus Utilities Menu 173 Print Net x Setup Utilities Menu 173 Print PS Error PostScript Menu 155 print quality 156 adjusting PictureGrade 156 adjusting resolution 157 character smoothing 156 toner darkness 157 Print Resolution Quali...

Page 210: ... roll 52 Symbol Set PCL Emul Menu 150 symbol sets definition 193 T test printing Hex Trace mode 172 test printing menus page 173 timeout print 167 timeout wait 169 toner alarm 168 Toner Alarm Setup Menu 168 Toner Darkness Quality Menu 157 transfer roll replacing 49 Transmit Delay Infrared Menu 125 tray linking 45 Tray Renumber PCL Emul Menu 150 TrueType fonts 187 typeface description 185 U unaccep...

Page 211: ...Argecy Computer Corporation 248 324 1800 ...

Page 212: ...Argecy Computer Corporation 248 324 1800 IBMR Part Number 53P9071 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber S510 2101 00 1P P N 53P9071 ...

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