IBM INFOPRINT 1116, User Reference

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Argecy Computer Corporation 248-324-1800
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The Jam light is still on even though
you cleared the jam. • Make sure you cleared all jams.
• Push the operator panel button or open and close the printer
cover to restart the printer.
• Make sure the print cartridge is installed.
Unexpected characters print or
characters are missing. • Make sure you are using the correct printer driver.
• From the
special function menu , select Hex Trace mode to
determine what the problem is.
• From the special function menu, select restore factory
defaults .
• Make sure the parallel cable or USB cable is firmly plugged in
at the back of the printer.
Jobs are not printing and the Error
light is on solid. • Make sure the print cartridge is installed.
• Make sure the printer top cover is closed.
While in PostScript Level 2
emulation, the printer is flushing
data (Ready/Data and Error
indicator lights are blinking). • Make sure you are using the correct PostScript driver.
• The printer does not support PostScript.
• The printer doesn’t have enough memory to print the job.
Install more memory.
You want to use manual duplex but
cannot find it on your printer driver. • Your printer driver may not support manual duplex.
While using manual duplex, the
printer gets a paper jam. A paper jam interrupts the duplex process. As a result, the
information on the page that jammed is lost.
• Cancel your print job and press the operator panel with a
long button press (approximately 3 seconds) to reset the
printer.
• Resend your print job.
You keep getting paper jams while
using manual duplex. Try using 20# xerographic paper or 80 g/m
2
A4 paper.
Problem What to do