IBM eserver pSeries 690, Service Manual

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Checkpoint Description Action/
Possible Failing FRU
A810-A8FF Scan log dump in progress Informational message. (See “Scan Log
Dump Policy” on page 790.)
The last two characters of the checkpoints
will change as the scan log dump
progresses. If the last two characters do
not change after five minutes, the service
processor is hung and must be reset.
Follow the procedure outlined in Note 1
following this table.
When the scan log dump is complete,
depending on how the reboot policy is set,
the system will either:
v Go to the standby state (and the service
processor menus will be available),
indicated by OK or STBY in the operator
panel,
OR
v
Attempt to reboot.
B0F5 Delayed power-off sequence has begun See note 1.
B0FA Delayed power-off acknowledged See note 1.
B0FF Power-off requested program executing See note 1.
Notes:
1. If the system fails to progress after this checkpoint is put in the display, do the following:
a. Activate the service processor pinhole reset switch on the system’s operator panel.
b. If the hang repeats, check with service support to see if there is a firmware update that fixes the
problem.
c. If not, or the update does not fix the problem, replace the primary I/O book, location: U1.18-P1-H2.
d. If this procedure does not fix the problem, call service support.
2. If the system fails to progress after this checkpoint is put in the operator display, do the following:
a. Activate the service processor pinhole reset switch on the system’s operator panel.
b. Reboot the system in slow mode. (Slow/fast IPL is set using a service processor menu.) If the
hang repeats, check with service support to see if there is a system firmware update that fixes this
problem.
c. If not, or the update does not fix the problem, call service support.
3. Recovery mode flash update has failed. Do the following:
a. Activate the service processor pinhole reset switch on the system’s operator panel and try the
recovery mode flash update again.
b. If the system hangs again, make a new set of firmware update diskettes, using new, blank
diskettes. Retry the flash update with the new diskettes.
c. If the same hang occurs with the new diskettes, replace the following FRUs one at a time in this
order:
1) Diskette drive
2) Primary I/O book, location: U1.18-P1-H2.
d. If this procedure does not fix the problem, call service support.
4. The service processor was unable to configure the modem(s) attached to the serial port(s) on the
primary I/O book (a problem with the modem attached to the HMC is not indicated). Do the following:
a. Check the modem, modem cable, and serial port for loose or unconnected cables. Reset the
service processor using the pinhole reset switch on the system’s operator panel.
Chapter 4. Checkpoints
379