Solving
undetermined
problems
Note:
When
you
are
diagnosing
a
problem
in
the
DPI
blade,
you
must
determine
whether
the
problem
is
in
the
DPI
blade
or
in
the
BladeCenter
unit.
v
If
all
of
the
DPI
blades
have
the
same
symptom,
the
problem
is
probably
in
the
BladeCenter
unit.
For
more
information,
see
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
or
Problem
Determination
and
Service
Guide
for
your
BladeCenter
unit.
v
If
the
BladeCenter
unit
contains
more
than
one
DPI
blade
and
only
one
of
the
DPI
blades
has
the
problem,
troubleshoot
the
DPI
blade
that
has
the
problem.
v
The
following
minimum
configuration
is
required
for
the
DPI
blade
to
start:
–
ASM
host
blade
server
with
CPOS
–
Switch
1
with
CIN
support
–
Switch
2
–
Correctly
configured
network
–
A
functioning
BladeCenter
unit
If
the
diagnostic
tests
did
not
diagnose
the
failure
or
if
the
DPI
blade
is
inoperative,
use
the
information
in
this
section.
If
you
suspect
that
a
software
problem
is
causing
failures
(continuous
or
intermittent),
see
Check
the
LEDs
on
all
the
power
supplies
in
the
BladeCenter
unit
in
which
the
DPI
blade
is
installed.
If
the
LEDs
indicate
that
the
power
supplies
are
working
correctly
and
reseating
the
DPI
blade
does
not
correct
the
problem,
complete
the
following
steps:
1.
If
the
LEDs
on
the
control
panel
of
the
DPI
blade
are
not
working,
replace
the
bezel
assembly;
then,
try
to
turn
on
the
DPI
blade
from
the
management
module
(see
the
documentation
for
the
BladeCenter
unit
and
management
module
for
more
information).
2.
Turn
off
the
DPI
blade.
3.
Remove
the
DPI
blade
from
the
BladeCenter
unit.
4.
Install
the
DPI
blade
into
the
BladeCenter
unit
and
turn
on
the
DPI
blade.
If
the
problem
remains,
suspect
the
DPI
blade.
If
you
suspect
a
networking
problem
and
the
DPI
blade
passes
all
the
system
tests,
suspect
a
network
cabling
problem
that
is
external
to
the
system.
60
IBM
BladeCenter
PN41
Type
3020
Deep
Packet
Inspection
Blade:
Problem
Determination
and
Service
Guide