Software
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
You
suspect
a
software
problem.
1.
If
you
receive
any
error
messages
when
you
use
the
software,
see
the
information
that
comes
with
the
software
for
a
description
of
the
messages
and
suggested
solutions
to
the
problem.
2.
Contact
your
place
of
purchase
of
the
software.
Diagnostic
programs,
messages,
and
error
codes
The
diagnostic
programs
are
the
primary
method
of
testing
the
major
components
of
the
DPI
blade.
If
you
cannot
find
a
problem
by
using
the
diagnostic
programs,
see
for
information
about
testing
the
DPI
blade.
56
IBM
BladeCenter
PN41
Type
3020
Deep
Packet
Inspection
Blade:
Problem
Determination
and
Service
Guide