IBM BladeCenter PN41, Problem Determination And Service Manual, Page: 66 / 88

Network connection problems
The DPI blade connects to the network using shared BladeCenter unit resources.
See the following table and “Solving shared BladeCenter resource problems” on
page 58.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 3020,” on page 23 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
One or more DPI blades are
unable to communicate with the
network.
1. Make sure that your network is configured correctly and that there are no
duplicate IP addresses.
2. Make sure that the RAVE application routes traffic to the applicable ports.
Power problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 3020,” on page 23 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The Power-control/unbind
button does not work.
1. Reseat the control panel connector.
2. Replace the bezel assembly.
3. Make sure that the blade is correctly bonded to the CPOS image.
4. Make sure that Enabled Local Power on the advanced management module is
enabled.
5. Replace the DPI blade.
The DPI blade does not turn on.
1. Make sure that the DPI blade is bonded to the ASM.
2. Check the function of the shared BladeCenter unit resources.
3. Make sure that the power-on LED on the control panel is flashing slowly. If the
power-on LED is flashing rapidly and continues to do so, the DPI blade is not
communicating with the advanced management module.
4. Reseat the DPI blade.
5. If the power-on LED is off, replace the DPI blade or LED information panel. The
blade bay is not receiving power.
6. Check the management-module log of the corresponding DPI blade for an error
that is preventing the DPI blade from turning on.
7. If you tried another DPI blade in the blade bay when you checked the function
of the shared BladeCenter unit resources and the other DPI blade worked,
replace the DPI blade.
8. See “Solving undetermined problems” on page 60.
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IBM BladeCenter PN41 Type 3020 Deep Packet Inspection Blade: Problem Determination and Service Guide