IBM 8248-L4T, Manual

Page: 187 / 214

17. Select and highlight the service action event from the Error Associated With This Serviceable Event
window.
18.
Click
Close Event
.
19. Add comments for the serviceable event. Include any unique additional information. Click OK . The
following steps will add or update FRU information.
20. Did you replace, add, or modify a FRU of the open service action event?
v Yes: Continue with the next step.
v No:
Go to step 22.
21. From the FRU list, select a FRU that you need to update. Double-click the FRU, and update the FRU
information. Go to step 23.
22. Select the No FRU Replaced for this Serviceable Event option.
23. Click OK to close the service action event.
24.
Is the list of all partitions you recorded in step 11 on page 170 empty?
v
Yes: Go to step 32 on page 172.
v
No: Continue with the next step.
25.
Does the list of all partitions you recorded in step 11 on page 170 contain more than one entry?
v
Yes: Continue with the next step.
v
No: Go to step 32 on page 172.
26.
Is the error class recorded in step 25 AIX?
v
Yes: Continue with the next step.
v
No: Go to step 32 on page 172.
27. Perform all the following steps for each entry in the list of all partitions you recorded in step 11 on
page 170, except for the partition you were using to debug the original problem.
28. From the list of all partitions, open the HMC virtual terminal window of a partition, and then type
diag
at the AIX command prompt.
Closing a service call
171