IBM 7042-CR6, Troubleshooting, Service, And Support

Page: 13 / 64

Troubleshooting, service, and support using Systems Director
Management Console
You can use IBM Systems Director Management Console (SDMC) to perform problem isolation and to
repair consoles that are attached to IBM servers.
Related information :
SDMC limitations
Systems Director Management Console diagnostics
Learn to use the IBM Systems Director Management Console (SDMC) diagnostics when determining the
state or capability of a component found in the SDMC to perform its functions.
If a problem is determined to be in your SDMC, you need to read, understand, and perform the
procedures found in this section.
The SDMC problem analysis procedure guides you to the appropriate repair action. Occasionally, you
will be directed to the maintenance documentation for the SDMC PC. When this situation occurs, the
maintenance documentation for the PC is used to complete the repair action.
SDMC system reference code
System reference codes (SRCs) are the foundation of the SDMC diagnostics.
All SRCs, also know as error codes, that pertain to the function of the SDMC can be found in System
reference codes (Cxxx-Hxxx).
SDMC connection error codes are 6 digits in length and begin with a 0. All other SDMC error codes are 8
digits in length and begin with the alphabetic characters HSC. The SDMC error codes are organized in
the following categories:
v 0xxxxx connection error codes
v
HSCExxxx console event error codes
v
HSCFxxxx Licensed Internal Code error codes
v
HSCIxxxx inventory scout services error codes
v
HSCLxxxx error codes
v
HSCPxxxx platform management error codes
v
HSCSxxxx Service Focal Point error codes
Equivalent maintenance information for the SDMC PC
Use the information to cross-reference your SDMC equivalent machine type and model number for the
PC. You can use the entries in this table to link directly to the PC maintenance documentation.
Table 1. Equivalent maintenance information for the SDMC's PC hardware
SDMC machine type and model
number (available on the serial
number plate of your SDMC) Equivalent PC server machine type
and model number Order numbers for supporting
hardware maintenance manuals
(HMM)
7042-CR6 7944 Model PCH 69y4056
© Copyright IBM Corp. 2011
1