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300M MIMO Wireless-N Router 

(iB-WRB300N)

 

50 

Appendix 3: Troubleshooting 

1.

 

Q

:  I  entered  the  device’s  LAN  IP  address  in  the  web  browser  but  cannot  access  the  utility.   

What should I do? 

A

:  1)  Verify  whether  the  device  functions  correctly.  Sys  LED  should  blink  several  seconds 

after  you  power  on  the  device.  If  not,  then  internal  malfunction  may  have  occurred; 

Please contact our technical support for help. 

2) Verify physical connectivity by checking if corresponding port’s link LED lights up. If 

not, try a different cable. 

3)  Click  “Start"  --  “Run”,  enter  “cmd”  and  then  “ping  192.168.1.1”on  appearing  CLI  to 

diagnose  whether  your  PC  has  connected  to  the  device  or  not.  If  ping  succeeds,  then 

check whether the Proxy Server feature is enabled on your browser. If enabled, disable it 

immediately. In case that ping fails, press and hold the "RESET" button on your device 

for  over  7  seconds  to  restore  factory  default  settings,  and  then  run  “ping192.168.1.1” 

again. 

4)  Contact  our  technical  support  for  help  if  the  problem  still  exists  after  you  tried  all  the 

above. 

2.

 

Q

:    I forget the login password to my device, what should I do? 

A

:    In this case, you need to restore your device to factory default settings. To do so, Press 

the hardware button RESET on your device for about 7 seconds and then release.

 

3.

 

Q

:    My  computer  shows  an  IP  address  conflict  error  after  having  connected  to  the  device.                                                                       

What should I do? 

A

: 1) Check if there are other DHCP servers present in your  LAN. If there are other DHCP 

servers except your router, disable them immediately.

 

2) The default IP address of the device is 192.168.1.1; make sure this address is not used 

by  another  pc  or  device.  In  case  that  two  computers  or  devices  share  the  same  IP 

addresses, change either to a different address. 

 

Summary of Contents for Baton iB-WRB300N

Page 1: ...300M MIMO Wireless N Router iB WRB300N I...

Page 2: ...specifications may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from Best IT World India Pvt Ltd All ri...

Page 3: ...ne 15 4 4 WAN Speed 16 4 5 LAN Setting 17 4 6 DNS 17 4 7 DHCP 18 4 8 DHCP Clients Address Reservation 18 Chapter 5 Wireless Settings 20 5 1 Wireless Basic Settings 20 5 2 Wireless Security 21 5 2 1 WP...

Page 4: ...ry Default 41 9 3 Backup Restore 41 9 4 SysLog 42 9 5 Time Settings 43 9 6 Remote Management 43 9 7 Password 44 9 8 Upgrade 45 Appendix 1 Specifications 46 Appendix 2 Glossary 48 Appendix 3 Troublesho...

Page 5: ...easily 1 1 Package Contents The following items should be found in your package 300M MIMO Wireless N Router DC Power Adapter RJ45 Patch Cord Resource CD for 300M Wireless N Router including Easy Setup...

Page 6: ...reen Led System is functioning properly WAN Blinking Red Led System is functioning properly Port Button Overview Port Button Description WAN Internet port connecting to a DSL Cable modem or ISP direct...

Page 7: ...ort on your PC using an Ethernet cable 3 Connect the WAN port on the Router to an Internet enabled Cable xDSL modem using an Ethernet cable 4 Insert the included Easy Setup Wizard CD ROM into your PC...

Page 8: ...300M MIMO Wireless N Router iB WRB300N 4 As you click on Start button router web page will open http 192 168 1 1 Login to the router interface by inserting default password admin click on O...

Page 9: ...ure your PC s TCP IP Settings If you are using Windows XP operating system do as follows 1 Right click My Network Places and select Properties 2 Right click Local Area Connection and select Properties...

Page 10: ...5 255 255 0 Default gateway Enter 192 168 1 1 Preferred DNS server Enter 192 168 1 1 in case that you don t know the local DNS server address Or contact your ISP for help At last click OK to save your...

Page 11: ...O Wireless N Router iB WRB300N 7 2 Click Change adapter settings 3 Right click Local Area Connection and select Properties 4 Select Internet Protocol TCP IP on the appearing window and click Propertie...

Page 12: ...1 1 Preferred DNS server Enter 192 168 1 1 in case that you don t know the local DNS server address Or contact your ISP for help At last click OK to save your settings 3 2 Login to Router 1 GUI Menu i...

Page 13: ...PoE Select PPPoE if your ISP are using a PPPoE connection and enter the PPPoE user name and password provided by your ISP Then setup a wireless security key on the interface below to secure your wirel...

Page 14: ...mentioned 3 4 Quick Wizard Click the quick wizard to configure the quickly the WAN settings Wireless key WAN Setup you can configure PPPoE or Dynamic IP settings Check for more settings as provided fr...

Page 15: ...ISP side is not connected to the WAN port connection problem of cable line Connecting Indicates that the WAN port is correctly connected and is requesting an IP address from your ISP Connected Indicat...

Page 16: ...addresses from the device DHCP server Software Version Displays router s firmware version Hardware Version Displays router s hardware version 4 2 WAN Setup There are 5 Internet connection types availa...

Page 17: ...less necessary Connect Automatically Connects automatically to the Internet upon device startup or disconnection from the Internet Connect Manually Users need to connect the device to Internet manuall...

Page 18: ...t of 1500 unless necessary You may need to change it for optimal performance with some specific websites or application software that cannot be opened or enabled 4 2 3 Dynamic IP Select this option if...

Page 19: ...ded by your ISP Static IP address mode only Inquire your local ISP if you are not clear 4 2 5 L2TP WAN Connection Type Displays the current Internet connection type L2TP Server address Enter the IP ad...

Page 20: ...WAN MAC to default settings 4 4 WAN Speed This section allows you to configure WAN speed Default settings are recommended AUTO DO NOT change this default setting unless you are connecting an excessiv...

Page 21: ...nge the device s LAN IP address you must enter the new one in your browser to get back to the web based configuration utility And LAN PCs gateway must be set to this new IP for successful Internet con...

Page 22: ...inating the need for manual intervention Be sure to set your computers to be DHCP clients by setting their TCP IP settings to Obtain an IP Address Automatically When you turn your computers on they wi...

Page 23: ...outer checks relevant entries in its DHCP reservation list and decides what IP address to assign to this host an unused IP from DHCP IP address pool or a reserved one If it fails in finding a reserved...

Page 24: ...e Select it if you have only Wireless B and Wireless G clients in your wireless network Automatic 11b g n mixed mode Select it if you have Wireless B Wireless G and Wireless N clients in your wireless...

Page 25: ...y band to boost its throughput Extension Channel Indicates the working network frequency range for 11n mode 5 2 Wireless Security This section allows you to configure wireless security settings to blo...

Page 26: ...ly the PBC mode it means that the PBC encryption method is successfully enabled Repeat steps mentioned above if you want to connect more wireless client devices to your router 2 The WPS function can b...

Page 27: ...to provide data confidentiality comparable to that of a traditional wired network Two methods of authentication can be used with WEP Open System authentication and Shared Key authentication WEP Key Yo...

Page 28: ...e any entry by clicking on the Delete button nearby Example 1 To allow only a PC at the MAC address of 00 1e a6 a4 56 75 to connect to your wireless network do as follows Step1 Select Permit from MAC...

Page 29: ...connected hosts connected wireless clients Note Bandwidth refers to the wireless channel bandwidth instead of wireless connection rate 5 5 Operation Mode WDS Mode To extend your existing wireless net...

Page 30: ...a If you already know iB WRB300N 2 s MAC address SSID and channel settings then you can manually configure the same settings on iB WRB300N 1 b Or you can use the Open Scan option 1 Click the Survey bu...

Page 31: ...between 2 wireless devices that both support the WDS feature Plus SSID channel security settings and security key must be the same on both devices Using the Open Scan option and selecting link partner...

Page 32: ...ad You can select either to limit Uplink or Downlink Bandwidth of PCs within the specified IP range Bandwidth Range Maximum and minimum data flow which is permitted to be uploaded downloaded by comput...

Page 33: ...dwidth range box Step4 Check the Enable box Step5 Click Add to List Step6 Click OK to finish settings Then follow steps above to add a download rule For example Supposing that you want PCs within the...

Page 34: ...onding statistics item Uplink Rate Displays how many Kbytes of data have been transmitted per second Downlink Rate Displays how many Kbytes of data have been received per second Sent Message TX Packet...

Page 35: ...th your friends who are not in your LAN however it is not convenient to transfer such large files Then you can set up your own PC as a FTP server and use the port range forwarding feature to let your...

Page 36: ...emote web based management section to a different number than 80 such as 8080 otherwise the virtual server feature may not take effect 7 2 DMZ In some cases we need to set a computer to be completely...

Page 37: ...cates a static hostname to the user whenever the user is allocated a new IP address this is communicated to the DDNS provider by software running on a computer or network device at that address the pr...

Page 38: ...rk device to discover and connect to other devices on the network With this feature enabled hosts in LAN can request the device to perform special port forwarding so as to enable external hosts to acc...

Page 39: ...s must be on the same subnet with the router s LAN WAN IP address 2 If you want destination network to be a single host then you must enter an IP address thereof and 255 255 255 255 respectively in De...

Page 40: ...ngful name to you for a new filter rule Start End IPAddress Enter the starting ending IP address URL character string Enter domain names or a part of a domain name that needs to be filtered Time Selec...

Page 41: ...ontrol the computer s access to Internet Filter Mode Select Forbid only or Permit only according to your own needs Access Policy Select a number indicating a filter rule from the drop down menu Remark...

Page 42: ...address of 00 E0 4C 69 A3 23 from accessing Internet within the time range of 8 00 18 00 from Monday to Friday do as follows Example2 To allow only the PC at a MAC address of 00 1E A6 44 35 69 to acc...

Page 43: ...a protocol or protocols for the traffic TCP UDP Both Time Select a time range for the rule to take effect Day Select a day or several days for the rule to take effect Enable Check to enable or uncheck...

Page 44: ...300M MIMO Wireless N Router iB WRB300N 40...

Page 45: ...ate your settings reboot the device after you reset it 9 3 Backup Restore This section allows you to backup current settings or to restore the previous settings configured on the device Backup Once yo...

Page 46: ...ore Click the Browse button to locate and select a configuration file that is saved previously to your local hard drive And then click the Restore button to reset your device to previous settings 9 4...

Page 47: ...atically obtain the GMT time from Internet Note The configured time settings lose once the router is powered off But it obtains the GMT time automatically when you connect it to the Internet Features...

Page 48: ...Web based utility to view or change your settings remotely once you enable the remote Web based management feature For example If you want to allow only a PC at the IP address of 218 88 93 33 to acce...

Page 49: ...n password 9 8 Upgrade Firmware upgrade is released periodically to improve the functionality of your device and also to add new features If you run into a problem with a specific feature of the devic...

Page 50: ...maximum 100m EIA TIA 568 100 STP maximum 100m 100BASE TX UTP category 5 5e cable maximum 100m EIA TIA 568 100 STP maximum 100m LEDs Power System WLAN WAN LAN 1 4 WPS Safety Emissions FCC CE Wireless F...

Page 51: ...PER 54M 68dBm 10 PER 11M 85dBm 8 PER 6M 88dBm 10 PER 1M 90dBm 8 PER RF Power 20dBm max Antenna Gain 5dBi X 2 Omni Directional Power Adapters 9V DC 0 6A Environmental and Physical Temperature Operating...

Page 52: ...omain Name System An Internet Service that translates the names of websites into IP addresses Domain Name A descriptive name for an address or group of addresses on the Internet DSL Digital Subscriber...

Page 53: ...reless networking standard given by the Wireless Ethernet Compatibility Alliance WECA see http www wi fi net an industry standards group promoting interoperability among 802 11b devices WLAN Wireless...

Page 54: ...iately In case that ping fails press and hold the RESET button on your device for over 7 seconds to restore factory default settings and then run ping192 168 1 1 again 4 Contact our technical support...

Page 55: ...and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and...

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