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• Ensure that your hands are clean and dry when tapping the touch screen.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is upgraded to the latest version.
• If the touch screen is scratched or damaged, take it to your local iBall
Service Centre.
4. Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset
the device to regain functionality
You can also perform a factory data reset. On the Applications screen, tap
Settings → Accounts → Backup and reset → Factory data reset → Reset
device →Erase everything.
5. Calls are being dropped
When you are in areas with weak signals or poor reception, you may lose
your connection to the network. Move to another area and try again.
6. Outgoing calls are not connected