I-Tech Interactive Media Player, User Manual

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3. Troubleshooting
Before requesting service for this Media Player, check the chart below for a possible cause of
the problem you are experiencing. Some simple checkups or a minor adjustment on your
part may eliminate the problem and restore proper operation.
Mute, Volume control, Fast Forward under FILE
menu
• File menu is for previewing only; therefore, all control
functions, such as volume and mute, will not work unless
enter key is pressed to get into a play mode.
No power
• Insert the power plug securely into the
power outlet.
• Check if the on/off button on the right of the Media Player
is set to on.
• Check if no power at the AC outlet by
plugging in another appliance for a test.
The Media Player does not start playback when play
is pressed
• Condensation has formed: wait about 1 to 2 hours to
allow the Media Player to dry out. Check if the Media
Player is defective by trying another card.
The Media Player starts playback but stops
immediately
• The card may be dirty and may require
cleaning.
• Ensure that the card is installed with proper
situation position.
No picture
• Ensure that the equipment is connected properly.
• Check if outer equipment is on.
No sound
• Ensure that the equipment is connected properly.
• If using a hi-fi amplifier, try another sound source.
• Check the volume adjustment.
• Check the audio format, AAC and AC3
audio codec are not supported.
Distorted sound
• Ensure that the input settings for stereo system are
proper.
• No sound is heard during still picture
(pause).
No audio at digital output •
Check the digital connections.
• Check if the audio format of the selected
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