Troubleshooting
Symptom
Causes
Solutions
"Out of Range"
message box and
no image on the
screen
The source signal exceeds the
maximum resolution and/or
refresh rate that the monitor
can handle ( > 1280 x 1024
resolution or > 75 Hz refresh
rate)
.
Adjust the computer settings to the
monitor's native resolution:
1280 x 1024 @ 60 Hz
Incorrectly
displayed or
partial image on
the screen
Monitor has not been
adjusted correctly for the
source signal
.
•
Activate the "Auto Image Adjust"
function in the OSD menu
.
•
Fine tune the picture by manually
adjusting the image
.
In the OSD
menu, these functions can be found in
the "Manual Image Adjust" menu
.
Wrong or
abnormal colors
(white is not
white)
Monitor color settings are
incorrectly adjusted
.
Reset the monitor to the factory default
settings by activating the "Memory Recall"
function in the OSD
.
Video cable is not securely
connected
.
If any colors (red, green, or blue) are
missing, check the video cable to make
sure it is securely connected
.
Video cable is bad
.
Check to make sure there are no loose or
broken pins in the cable connector
.
Shorts in the cable could also cause an
improper image to display
.
Screen image is
dim
Brightness and/or contrast
settings are not set properly
.
Adjust the monitor's brightness and
contrast settings in the OSD's "Contrast/
Brightness" menu
.
The message
"OSD Locked"
appears
The OSD has been locked to
prevent unauthorized
changes to display settings
.
Press and hold [1] and the up [
▲
] button
for 10 seconds
.
The message
"Power Button
Locked"
appears
The Power button has been
locked to prevent
unauthorized shut down of
the monitor
.
Press and hold [1] and the down [
▼
]
button for 10 seconds
.
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