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Resetting Your Headset / Removing the Pairing History

You may reset the headset to its default settings. Resetting will also remove the pairing history 

of your headset with the mobile phone.
1.  During OFF mode, hold the 

Volume

 then plug the charging cable into the charging socket. 

The indicator will light in solid purple.

2.  Release the 

Volume

.

3.  Hold the 

Volume

 for 2 sec until the status indicator blink in purple for 3 times.

4.  Release the 

Volume

 and the headset will return to charge mode, now the headset is reset.

i.Tech Bluetooth headset is designed to work with Bluetooth devices. Due to large variability 

between different Bluetooth devices from different manufacturers, interoperability between the 

headset and all Bluetooth-enabled products is not guaranteed.

Troubleshooting

I can hear crackling noise.

To receive the best audio quality, it is recommended to wear your headset on the same side of 

the body as your mobile phone.

I can't hear anything in my headset.

•  Ensure the headset is turned on and is properly charged.

•  Ensure the headset is properly paired with the mobile phone.

•  Make sure that the mobile phone is connected with the headset – if it does not connect, 

either refer to the mobile phone's Bluetooth menu or by pressing the MFB once (see “Using 

your headset” and “Pairing Your Headset with a Bluetooth Mobile Phone”).

Safety Information

•  Check and observe local laws regarding the use of a mobile phone and a headset while 

driving. If you use the headset while driving, ensure your full attention and focus. It is your 

responsibility to drive safely. Consider to pull off the road before making or answering a call.

•  Never leave your headset above any air bag deployment area inside your car as serious injury 

may result when an air bag deploys.

•  Never allow children to play with the headset – small parts may be of choking hazard.

Troubleshooting

I can't connect my headset with mobile phone.

•  Ensure your headset is turned off and is properly charged.

•  Ensure the headset is properly paired with your mobile phone.

•  Ensure your mobile phone’s Bluetooth feature is activated. Please refer to your mobile phone 

user guide for specific instruction.

•  Ensure the headset is within 10 metres range of your mobile phone and there are no 

obstructions, such as walls or other electronic devices in between.

If the above steps do not solve your problem, please recharge the headset and remove your 

mobile phone’s battery for a while.

I can’t turn off the headset or the headset does not response 

•  You may do a “hardware reset” on your headset if you can’t turn it off or it doesn’t response.

•  Press and hold the 

Volume

 and 

MFB

 and plug the charging cable into the headset for 5 seconds.

•  Release both buttons and the headset will return to charging mode and reset.

Safety Information

•  Observe all signs and displays that require an electrical device or RF radio product to be 

switched off in designated areas. These could include hospitals, blasting areas, and potentially 

explosive atmospheres.

•  Turn off your headset prior to boarding an aircraft. Do not use your headset inside an aircraft.

•  To prevent damage to your hearing, please do not set the listening volume too high.

•  Do not attempt to modify the headset.

•  Do not keep the headset near a wash basin or other wet places.

•  Do not use the headset outdoors in the rain.

•  Do not use the headset in stormy weather.

•  Do not clean the headset while it is being charged. Always disconnect the charger from the 

headset before cleaning.

•  Do not attempt to force open the built-in battery. 

•  Only charge the headset’s built-in battery in accordance with the instructions described in this 

user guide.

FCC RF Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled 

environment. End users must follow the specific operating instructions for satisfying RF 

exposure compliance. This transmitter must not be co-located or operating in conjunction with 

any other antenna or transmitter.

Care and Maintenance

Headset

•  Turn off your headset before placing it in your pocket or bag. If the MFB is accidentally 

depressed, your mobile phone may place an unintended call.

•  Do not expose the headset to liquid, moisture or humidity, or rain as it is not waterproof.

•  Do not use abrasive cleaners to clean the headset.

•  Do not expose the headset to extremely high or low temperatures. 

•  Do not leave the headset in direct sunlight for an extended period of time.

•  Do not leave the headset near open flames such as cooking burners.

•  Do not dispose of the headset in a fire as it will result in explosion.

•  Do not bring the headset into contact with any sharp objects as this will cause scratches and 

damages.

•  Do not stick anything inside the headset as this may damage internal components.

•  Do not attempt to disassemble the headset as it does not contain serviceable components.

•  If you do not plan to use the headset for a long period, please store it in a dry place that is free 

from extreme temperatures and dust.

•  Avoid charging the headset in extremely high or low temperatures.

•  Dispose of the battery and the headset according to local regulations. Do not dispose of them 

as household waste.

Built-in Battery

•  Do not attempt to replace the headset’s battery as it is in-built and is not changeable.

•  Dispose of the battery according to local regulations. Do not dispose of the battery as 

household waste.

•  Charge the battery in accordance with the instructions supplied with this user guide.

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