Question:
I have a notebook with a Thunderbolt 3 port; despite of it, the notebook is not recharged.
Answer:
According to the specification of Thunderbolt 3, power supply of the notebook is just
optional. Not all laptops have this option, mainly laptops with a power supply source higher than
100W.
Question:
The picture on the connected monitor is blinking.
Answer:
Try to use a more quality HDMI cable (we recommend a HDMI version 1.4b and higher); it
can solve your problem.
Question:
Can I get more detailed information on the problems related to the USB-C docking
station?
Answer:
Of course, you can contact our technical help: [email protected]
The manual is also available on our
www.i-tec-europe
.
eu
website
in the tab „Download“. In case of
any problems, contact our technical support:
.
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