36
Common issue Cause reason
Shooting way
Cannot call
Activate call barring
Cancel call
barring
Activate fix dialing
Cancel fix dialing
Wrong PIN
code
Enter the wrong PIN code
three times.
Contact your
operator.
Cannot charge Battery or charger is
damaged.
Change battery
or charger.
Charge in area where the
temperature is lower than
0 C or higher than 40C .
Change charging
environment.
Bad connection
Check the
connection
between the
phone and the
charger.
Cannot add
contact
Contacts memory is full. Delete some
contacts.
Cannot set
some functions
Operator does not support
the function or you have
not applied the function.
Contact your
operator.
