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7. TROUBLESHOOTING
Suggestion
We recommend only using I-GO replacement parts. Not using original I-GO
parts can void the warranty.
Looseness in chair
Chair squeaks or rattles
Castor flutter
Wheelchair feels heavy
Sluggish turning
Chair veers left
Chair veers right
Check all nuts and bolts are tightly stuck.
Rear wheels and/or castors may be adjusted improperly. Make sure
both rear wheels and castors are mounted in identical positions.
Check for wear on the bearings.
Castor forks may be adjusted improperly.
Castor forks may be adjusted improperly.
SYMPTOM
POSSIBLE CAUSE AND CORRECT SOLUTION
Your I-GO wheelchair is built to be used immediately. Continual use necessitates regular
maintenance, particularly when factory settings have been altered.
Consult the following troubleshooting guide for a list of common problems and
suggested fixes.
