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Trouble shooting
1. Errors which occur during the operation or installation of the device may be mistaken as a malfunction of the actual device.
2. If you are having problems with the device, try the suggestions listed below.
3. If the problems persist, contact your dealer
Problem
Possible Cause
There are small red, blue, or green dots on the
screen
Because the LCD is manufactured with technology requiring high point density, a pixel or lighting deficiency may
occur within 0.01% of total pixels.
The sound or image is not working
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•
Has the Switch for the vehicle been turned to [ACC] or [ON]?
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Has the SYSTEM been turned OFF?
The screen is being displayed but sound is not
working
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Has the volume been set to a low level?
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Has the volume been muted?
When the power is turned on, the corners of the
screen are dark
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•
The display appearing somewhat dark after prolonged periods of use is normal with LCD panels. It is not a
malfunction.
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If the screen is very dark, contact your nearest dealer for assistance.
Sound is working from only one speaker
Are the positions of Fader or Balance sound controls adjusted to only one side?
Sound does not work in AUX mode
Are the audio connector jacks fully inserted into the AUX terminal?
The external device is not working
Is the external device connected with a standard connector cable?
When turning power on, the most recent mode
screen is not displayed
Within modes that play files by reading external sources, such as USB, iPod, or Bluetooth® streaming mode, the
most recently played mode screen prior to turning off power may not properly load.
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If the corresponding device is not connected, the mode operated prior to the most recent mode will operate.
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If the previous mode still cannot be properly played, the mode operated prior to that will operate.
