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EN
EN - 47
TROUBLESHOOTING
The following checklist can help you solve some problems which you may encounter when using
the unit. Before consulting it, check the connections and follow the instructions in the user
manual. Do not use the unit in abnormal condition, for example without sound, or with smoke or
foul smell can cause fire or electric shock, immediately stop using it and call the store where you
purchased it.
Problem
Possible cause
Solution
General
The unit will not switch on.
Car ignition is not on.
Cable is not properly
connected.
Fuse is burnt.
Turn your car key
in the ignition.
Check cable connection.
Replace fuse with a new fuse
of the same capacity
No sound.
Volume is set at minimum or
the mute function is on.
Check the volume or switch
the mute function off.
The unit or screen does not
work normally.
The unit system is unstable.
Press the RESET button.
DISC mode
The appliance will not play
discs.
The disc is inserted incorrectly.
The disc is dirty or damaged.
Disc must be inserted
with the label side facing up.
Clean the disc and check
for damage. Try another disc.
Sound skips due to vibration. Mounting angle is over 30˚.
Mounting is unstable.
Adjust mounting angle to less
than 30˚.
Mount the unit securely
with the supplied parts.
TUNER mode
Unable to receive stations.
The antenna is not connected
properly.
Connect the antenna properly.
Poor quality reception of radio
station.
The antenna is not fully
extended or it is broken.
Fully extend the antenna
and if broken, replace it
with a new one.
Preset stations are lost.
The battery cable is not
properly connected.
Connect the permanent live
on the unit to the permanent
live on the vehicle.
USB/SD/MMC mode
Unable to insert USB device
or SD/MMC card.
The memory card or USB
device has been inserted
the wrong way round.
Insert it the other way around.
The USB device or SD/MMC
card cannot be read.
NTFS format is not supported.
Check that the file system is
in FAT or FAT32 format. Due
to different formats, some
models of storage devices or
MP3 players may not be read.