Hytera X1ei, Owner'S Manual

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4
Troubleshooting
Phenomena Analysis Solution
The radio cannot be powered
on.
The battery may be improperly installed. Remove the battery and then reattach it.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from poor contact caused by dirtied or
damaged battery contacts.
Clean the battery contacts.
During receiving, the voice is
weak, discontinuous or totally
inactive.
The battery voltage may be low. Recharge or replace the battery.
The volume level may be low. Increase the volume by rotating the Volume Control Knob .
The antenna may get loose or may be improperly installed. Turn off the radio and reattach the antenna.
The speaker may be blocked or damaged. Clean the surface of the speaker.
You cannot communicate with
other members.
The frequency or signaling may be inconsistent with that of
other members.
Set your TX/RX frequency and signaling to the same as that of other
members.
The channel type (digital and analog) may be set inconsistently. Make sure all members are on the same digital or analog channel.
You may be too far away from the group members.
Move towards other members.
Irrelevant communication or
noise is heard on the channel.
You may be interrupted by radios using the same frequency. Change the frequency, or adjust the squelch level.
The radio may be set without signaling.
Set signaling for all member radios to avoid interference at the same
frequency.
The noise is too loud.
You may be too far away from other members. Move towards other members.
You may locate in an unfavorable position. For example, your
communication may be blocked by high buildings or frustrated
in the underground areas.
Move to an open and flat area, and restart the radio to try again.
You may suffer from external disturbance (such as
electromagnetic interference).
Stay away from equipment that may cause interference.
The GPS cannot locate your
position.
GPS signals may not be received due to unfavorable position. Move to an open and flat area to try again.
Wireless devices cannot be
paired.
The battery power of wireless devices may be low. Recharge the wireless devices.
Wireless device may be too far away from the radio. Move the wireless device towards the radio.
If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.