Troubleshooting Owner’s
Manual
The channel is occupied by another
terminal with higher call priority.
Wait until the channel becomes
available and try again.
The channel resources are allocated
to other services due to overloaded
network.
Wait until the channel becomes
available and try again.
Abnormal
disconnection occurs
during a call.
The terminal gets out of the network
coverage (in TMO).
Check the signal strength. Make
sure the terminal is within the
network coverage.
The terminal operates at an
unfavorable position where
communication may be blocked by
high buildings or frustrated in the
underground areas (in DMO).
Move to an open and flat area, and
restart the terminal.
As for the same
status message ID,
the content displayed
at the receiving party
is different from that
of the sending party.
The parties have associated the
same status message ID with
different contents.
Make sure the status message ID is
associated with the same content.
If the above solutions can not fix your problems, or you may have some other queries, please contact us
or your local dealer for more technical support.
