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User Manual

Before Use

3

1. Before Use

1.1 Packing List

Please unpack carefully and check that you have received the following items. If any item is missing or damaged,

contact your dealer.

Item

Quantity (PCS)

Item

Quantity (PCS)

Radio

1

Data Cable

1

Battery

1

Battery Cover

1

Power Adapter

1

Strap

1

Belt Clip

1

Documentation Kit

1



Figures in this manual are only for reference.



Check the main unit label inside the battery compartment to ensure that the purchased product is correct.

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Summary of Contents for PNC380

Page 1: ...PNC380 PoC Radio User Manual Hytera Communications Corporation Limited ...

Page 2: ...s manual includes a description of the functions and step by step procedures for use To avoid bodily injury or property loss caused by incorrect operation please carefully read the Safety Information Booklet before use This manual is applicable to the following product PNC380 PoC Radio ...

Page 3: ...ny rights to the purchaser regarding the Company s computer programs The Company s computer programs may not be copied modified distributed decompiled or reverse engineered in any manner without the prior written consent of the Company Disclaimer The Company endeavors to achieve the accuracy and completeness of this manual but no warranty of accuracy or reliability is given All the specifications ...

Page 4: ...4 2 Screen Operations 10 2 5 Turning On or Off the Flashlight 10 2 6 Setting the Programmable Key 10 2 7 Switching the Input Method 11 2 8 Checking the Radio Information 11 3 PoC Service 12 4 Phone Call PNC380 Pro Only 13 4 1 Initiating a Phone Call 13 4 2 Receiving a Phone Call 14 5 Messages PNC380 Pro Only 15 5 1 Sending a Message 15 5 2 Replying a Message 16 5 3 Forwarding or Deleting a Message...

Page 5: ... 24 8 1 1 Display 24 8 1 2 Sound 25 8 1 3 Storage 25 8 1 4 Battery 26 8 2 System Settings 27 8 2 1 Location 27 8 2 2 Languages 27 8 2 3 Factory Data Reset 28 8 2 4 Date and Time 28 8 2 5 Upgrade 30 9 Camera PNC380 Pro Only 31 9 1 Taking a Photo 31 9 2 Recording a Video 31 9 3 Viewing a Picture or Video 31 10 Gallery PNC380 Pro Only 32 10 1 Photos 32 10 1 1 Viewing a Photo 32 10 1 2 Managing a Phot...

Page 6: ...nstalling an Application 35 12 3 Forcedly Stopping an Application 35 12 4 Clearing the Data or Cache 35 12 5 Setting the Access Permissions 36 13 Troubleshooting 37 14 Care and Cleaning 39 14 1 Product Care 39 14 2 Product Cleaning 39 15 Optional Accessories 40 16 Abbreviations 41 ...

Page 7: ...dware buttons To save the configuration click Apply The Log Level Settings dialogue appears Press the PTT key Denotes messages directories file names folder names and parameter values The screen displays Invalid Battery Open PDT_PSS exe Go to D opt local In the Port text box enter 22 Directs you to access a multi level menu Go to File New Italic Denotes document titles For details about using the ...

Page 8: ...User Manual Documentation Information 2 Key Operations Operation Description Short press Press and release quickly Long press Press and hold for preset time Press and hold Keep the key pressed ...

Page 9: ...y item is missing or damaged contact your dealer Item Quantity PCS Item Quantity PCS Radio 1 Data Cable 1 Battery 1 Battery Cover 1 Power Adapter 1 Strap 1 Belt Clip 1 Documentation Kit 1 Figures in this manual are only for reference Check the main unit label inside the battery compartment to ensure that the purchased product is correct ...

Page 10: ...nlock the battery latch and then remove the battery cover The battery cover is tightly fastened to ensure optimum waterproof performance It is recommended to remove the battery cover with tools 2 Open the card slot covers 3 Install the SIM card and Micro SD card 4 Put the card slot covers back in place ...

Page 11: ...d battery to avoid the risk of explosion Dispose of the used battery according to Precautions for Disposal in the Safety Information Booklet 1 Insert the battery into the battery slot 2 Press the battery cover into place 3 Slide the battery latch to the lock position ...

Page 12: ... Clip 1 6 Attaching the Audio Accessory Open the cover of the audio accessory connector and then insert the audio accessory into the connector To ensure optimum waterproof and dustproof performance close the cover after removing the audio accessory ...

Page 13: ...ium battery shipment regulation approved by International Air Transport Association IATA To charge the battery connect the radio to the USB port on the power adapter mobile power supply or PC with the data cable During charging check the charging status by the battery level icon or battery percentage shown on the LCD display To ensure optimum waterproof and dustproof performance close the USB port...

Page 14: ... press for two seconds and then select Reboot Long press until the radio restarts 2 3 Adjusting the Volume To increase the volume press the Volume key To decrease the volume press the Volume key 2 4 Understanding the Screen 2 4 1 Status Indication LCD Icons Icon Radio Status The battery is fully charged The battery is low The Battery Saver mode is enabled The battery is being charged The battery i...

Page 15: ...ed The radio operates in silent mode The BT feature is enabled A BT device is connected The GPS is positioning The Near Field Communication NFC feature is enabled PNC380 Pro only The memory is out of space There is are new message s There is are missed call s LED Indications LED Indicator Radio Status Glows green The radio is receiving There is are unread message s or missed call s Glows red The r...

Page 16: ...vigation key to select Screen lock and then press the OK Menu key 3 Press the Navigation key to select None Keypad or Password and then press the OK Menu key With the lock pattern enabled press any key press the Option key or enter the password to unlock the screen 2 5 Turning On or Off the Flashlight Long press 2 6 Setting the Programmable Key The radio provides SK as the programmable key When yo...

Page 17: ...ber mode press to enter 1 In other modes press to input special characters Press to enter Long press to input a blank space 2 8 Checking the Radio Information You can check the radio information such as status model and version 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select About phone and then press the OK Menu key ...

Page 18: ...ct a contact from the contact list or recent call list Enter a contact number in the dialpad 3 Press the Option key to select a call type and then press the OK Menu key 4 Speak into the microphone For a half duplex voice call press and hold the PTT key to speak and release the PTT key after finishing speaking For a full duplex voice call speak directly without pressing the PTT key If you set the s...

Page 19: ...Enter the phone number 4 Press Through Call Logs 1 Do either of the following Press the Navigation key to select and then press the OK Menu key Press 2 Press the Navigation key to enter the tab 3 Press the Navigation key to select the call log 4 Press Through Contacts 1 Do either of the following Press the Navigation key to select and then press the OK Menu key Press 2 Press the Navigation key to ...

Page 20: ...g 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select the message 3 Press 4 2 Receiving a Phone Call When you receive a phone call do either of the following To answer the call press To reject the call press ...

Page 21: ...the Option key 4 Press the Navigation key to select the Content field and then do either of the following Enter the message content Add the quick reply i Press the Option key and then press the Navigation key to select the quick text ii Press the OK Menu key 5 Press the OK Menu key to send the message Through Manual Dialing 1 Do either of the following Press the Navigation key to select and then p...

Page 22: ...er of the following Press the Navigation key to select and then press the OK Menu key Press 2 Press the Navigation key to enter the tab 3 Press the Navigation key to select the contact 4 Press the Option key select Send message and then press the OK Menu key to enter the new message interface 5 Enter the message content and then send the message For details see step 4 5 of Through Messaging 5 2 Re...

Page 23: ...e OK Menu key to enter the message interface 4 Press the Navigation key to select the message content 5 Press the Option key and then do either of the following To forward the message press the OK Menu key To delete the message press the Navigation key to select Delete and then press the OK Menu key ...

Page 24: ...ontact name 5 Press the Option key to save the contact Through Call Logs 1 Do either of the following Press the Navigation key to select and then press the OK Menu key Press 2 Press the Navigation key to enter the tab 3 Press the Navigation key to select the call log 4 Press the Option key and then press the Navigation key to select Create contact 5 Press the OK Menu key 6 Enter the contact name 7...

Page 25: ...ew contact 4 Press the OK Menu key 5 Enter the contact name and then press the Option key to save the contact 6 2 Editing or Deleting a Contact 1 Do either of the following Press the Navigation key to select and then press the OK Menu key Press 2 Press the Navigation key to enter the tab 3 Press the Navigation key to select the contact 4 Press the Option key and then do either of the following To ...

Page 26: ...es when you are outside the service area of your network provider 1 Go to Data usage For details see step 1 2 in 7 1 1 Checking the Data Usage 2 Press the Navigation key to select Mobile network settings and then press the OK Menu key 3 Press the OK Menu key to enable or disable Data roaming 7 1 3 Selecting the Network Type 1 Go to Data usage For details see step 1 2 in 7 1 1 Checking the Data Usa...

Page 27: ...ictures audio files and videos sharing through the BT 7 3 1 Pairing with a BT Device 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select BT and then press the OK Menu key 3 Press the OK Menu key to enable BT 4 Press the Navigation key to select the device from the Available devices list 5 Press the OK Menu key 7 3 2 Disconnecting with a BT Devic...

Page 28: ...ee step 1 2 in 7 3 1 Pairing with a BT Device 2 Press the Navigation key to select Device name and then press the OK Menu key 3 Enter the device name 4 Press the Navigation key to select OK and then press the OK Menu key 7 4 Hotspot After connecting the radio to the mobile network you can create a hotspot to offer internet connection to other devices 7 4 1 Enabling or Disabling the WLAN Hotspot 1 ...

Page 29: ...ne mode 7 6 NFC PNC380 Pro Only The Near Field Communication NFC is a wireless connection technology that offers easy secure and fast communication This feature allows the radio to recognize nearby NFC capable devices for data exchange without connecting to a network To enable or disable the NFC feature do as follows 1 Press the Navigation key to select and then press the OK Menu key 2 Press the N...

Page 30: ...reset sleep time It helps save battery power 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select Display and then press the OK Menu key 3 Press the Navigation key to select Sleep and then press the OK Menu key 4 Press the Navigation key to select the sleep time and then press the OK Menu key Adjusting the Font Size You can adjust the font size a...

Page 31: ... Menu key 3 Press the Navigation key to select Volumes and then press the Navigation key left or right Customizing the Alert Sound PNC380 Pro Only 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select Sound and then press the OK Menu key 3 Press the Navigation key to select Phone ringtone or Default notification ringtone and then press the OK Menu...

Page 32: ...OK Menu key 2 Press the Navigation key to select Battery and then press the OK Menu key The remaining battery power is shown 3 Press the Navigation key to select Battery usage and then press the OK Menu key The power usage of applications is shown Enabling the Battery Saver Mode 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select Battery and the...

Page 33: ...ng location modes High accuracy The radio locates accurately through GPS WLAN and mobile network Battery saving The radio locates only through WLAN and mobile network so as to save battery power Device only The radio locates only through GPS without using data traffic Setting the Scanning Mode 1 Enable Location For details see Setting the Location Mode 2 Press the Navigation key to select Scanning...

Page 34: ...ree times 8 2 4 Date and Time The radio can automatically synchronize with the local date time and time zone over a mobile network or allows you to manually set them Setting the Date Time and Time Zone 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to select Date time and then press the OK Menu key 3 Press the Navigation key to select Automatic date ...

Page 35: ...gation key to select and then press the OK Menu key 2 Press the Navigation key to select Date time and then press the OK Menu key 3 Press the Navigation key to select Use 24 hour format and then press the OK Menu key to enable the feature The radio uses the 24 hour format Otherwise the radio uses the 12 hour format ...

Page 36: ...e wireless network to upgrade the system a Press the Navigation key to select and then press the OK Menu key b Press the Navigation key to select System upgrade and then press the OK Menu key c Follow the on screen instructions to download and install the upgrade package In Enforced Management mode the radio is forced to communicate with the MDM server in real time and receive firmware updates fro...

Page 37: ...oto 9 2 Recording a Video 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Navigation key to enter the tab 3 Press the OK Menu key to start recording video 4 Optional Press the Option key to select Settings and then set the Resolution and Flash 5 Press the OK Menu key again to finish recording 9 3 Viewing a Picture or Video 1 Press the Navigation key to select and th...

Page 38: ... of the following Press the OK Menu key to move the audio file to SD card if a SD card is installed Press the Navigation key to select Share via BT and then press the OK Menu key to share the photo through the BT if a BT device is connected Press the Navigation key to select View details and then press the OK Menu key to view the photo details such as type time resolution file size and storage pat...

Page 39: ...f the following Press the OK Menu key to move the video to SD card if a SD card is installed Press the Navigation key to select Share via BT and then press the OK Menu key to share the video through the BT if a BT device is connected Press the Navigation key to select View details and then press the OK Menu key to view the video details such as type recording time duration resolution file size and...

Page 40: ...wind or fast forward the audio 11 3 Managing an Audio File 1 Press the Navigation key to select and then press the OK Menu key 2 Press the Option key and then select the audio file 3 Press the Option key again and then do one of the following Press the OK Menu key to move the audio file to SD card if a SD card is installed Press the Navigation key to select Share via BT and then press the OK Menu ...

Page 41: ...ess the OK Menu key 3 Press the Navigation key to select the application and then press the OK Menu key 4 Press the Navigation key to select Uninstall and then press the OK Menu key 12 3 Forcedly Stopping an Application If an application is not responding you can forcedly stop this application 1 Enter the application settings interface For details see step 1 3 in 12 2 Uninstalling an Application 2...

Page 42: ... Permissions You can manage the permissions for apps to access privacy features so as to protect your personal data and avoid information leakage 1 Enter the application settings interface For details see step 1 3 in 12 2 Uninstalling an Application 2 Press the Navigation key to select Permissions and then press the OK Menu key 3 Press the OK Menu key to enable or disable the permissions ...

Page 43: ...or LED indicator may fail to function temporarily Restart the radio The keys LCD display or LED indicator may be damaged Contact your dealer or Hytera technicians for maintenance The radio fails to be unlocked The keys may fail to function temporarily Restart the radio The unlock pattern or password may be incorrect Contact your dealer or Hytera technicians for maintenance The radio cannot access ...

Page 44: ... to detect the SIM card or SD card The SIM card or SD card may be installed improperly Remove and reattach the SIM card or SD card The SIM card or SD card may suffer from poor contact caused by dirtied or damaged metal contacts Clean the metal contacts of the SIM card or SD card The GPS cannot locate your position The radio may be at an unfavorable position For example the signal may be blocked by...

Page 45: ...ot hold the radio by the earpiece cable 14 2 Product Cleaning Turn the radio off and remove the battery before cleaning Clean up the dust and fine particles on the radio surface and charging piece with a clean and dry lint free cloth or a brush regularly Use neutral cleanser and a non woven fabric to clean the screen keys and front case after long time use Do not use chemical preparations such as ...

Page 46: ...tional Accessories Use the accessories specified by the Company only Otherwise we will not be liable for any loss or damage arising out of use of any unauthorized accessories Contact your dealer for the optional accessories used with the radio ...

Page 47: ...g System L LCD Liquid Crystal Display LED Light Emitting Diode M MDM Mobile Device Management P PC Personal Computer PoC PTT Over Cellular PTT Push To Talk S SD Secure Digital Memory Card SIM Subscriber Identity Module SK Side Key U USB Universal Serial Bus W WLAN Wireless Local Area Networks ...

Page 48: ...munications Corporation Limited 2021 Hytera Communications Corporation Limited All Rights Reserved Address Hytera Tower Hi Tech Industrial Park North 9108 Beihuan Road Nanshan District Shenzhen People s Republic of China Postcode 518057 http www hytera com ...

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