Troubleshooting User Manual
23
8. Troubleshooting
Phenomena
Analysis
Solution
The radio cannot be turned
on.
The battery may be installed improperly. Remove and reattach the battery.
The battery power may have run out.
Recharge or replace the battery.
The battery may suffer from poor
contact caused by dirtied or damaged
battery contacts.
Clean the battery contacts.
During receiving, the voice is
weak, discontinuous, or
totally inactive.
The battery voltage may be low.
Recharge or replace the battery.
The volume may be low.
Increase the volume.
The antenna may be loosened or
installed improperly.
Turn the radio off, and then remove and
reattach the antenna.
The speaker may be blocked or
damaged.
Clean the surface of the speaker.
Communications with group
members are unavailable.
The frequency or signaling type may be
inconsistent with that of other members.
Set your TX/RX frequency and signaling to
the same as that of other members.
The channel type (digital/analog) may be
set inconsistently.
Make sure all members are on the same
digital/analog channel.
You may be too far away from the group
members.
Move towards other members.
There are unknown voices or
sounds on the channel.
You may be interrupted by radios using
the same frequency.
Change the frequency, or adjust the squelch
level.
The radio may be set with no signaling.
Set signaling for all member radios to
avoid interference at the same frequency.
There is too much noise and
hiss.
The signal may be weak.
Make sure call participants are within the
communication range.
The radio may be in an unfavorable
position. For example, the signal may be
blocked by tall buildings or frustrated in
the underground areas.
Move to an open and flat area, and restart
the radio.
The radio may suffer from external
disturbance (such as electromagnetic
interference).
Stay away from the equipment that may
cause interference.
The voice is unclear.
The signal may be weak.
Make sure call participants are within the
communication range.
