Hypercom Optimum M4240, Quick Reference Manual

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14
The card-specific error messages are provided by the authorisation system for the card that is being used. The
card issuer bears sole responsibility for the accuracy of the information.
Whenever a credit card is rejected, please observe the additional text provided by the card issuer. This may
contain important information on how to proceed.
System messages
Messages Next steps
Payment not possible
Invalid card
Incorrect PIN
Ask customer to use a different method of
payment.
Ask customer to use a different method of
payment.
Ask the customer to check his or her PIN,
then start the transaction again.
Card not permitted
PIN incorrect too many times
Procedure rejected
Reversal not possible
System error
Procedure not possible
Ask customer to use a different method of
payment.
Customer must have the card reactivated
by the issuer.
Please observe additional text on the receipt
provided by the authorisation system!
Check captured data and start the transaction
again.
Please look for additional text on the receipt
and follow the instructions; otherwise, call the
B+S hotline.
Currently unable to process card. Try again
later (if applicable).