Hypercom ICE 4000, Hardware And Installation Manual, Page: 10 / 25

C H A P T E R 1
Equipment Information
This chapter provides an overview of the Hypercom ICE 4000 terminal. Included are the features
and benefits of the device.
Terminal Information
The Hypercom ICE 4000 terminal is a fully functional terminal that supports draft capture, check
verification and guarantee, authorization, debit, and on-screen advertising through Term-Master
Suite and ICE-PAC.
When communication with the host is interrupted, the terminals support offline transaction
capture. These transactions are then communicated to the host before settlement. At settlement,
the terminal totals are matched with host totals. In the rare instance of
non-matching totals, automatic batch uploading allows accurate matching of terminal and host
transaction details and provides rapid automated arbitration and balancing.
Settlement functions are either password protected for manual activation or are handled
automatically at a time pre-set to meet merchant needs.
The ICE 4000 terminal provides application-level statistical and diagnostic information to the
host at the end of each settlement period. This information enables the network operator or
processor to be actively involved in maintenance and service.
For software maintenance, the Hypercom ICE 4000 terminal uses application downloading from
the Hypercom PC-based Term-Master, terminal-to-terminal loading (fast loading), or loading
from the processing host.
The Hypercom Term-Master software manages the ICE 4000 terminal. Term-Master is a PC
application that can store, retrieve, update, and transmit a custom configuration for any terminal
in a customer terminal population. Term-Master also handles terminal software loading using an
optional dial-up request and terminal operation statistics.
For initial configuration, you enter terminal-specific information using Term-Master before the
terminal goes online for full initialization of operating parameters from the processing host. see
figure 1-1 on page 1-2.