Trouble Shooting
Trouble Shooting
If the HR900G does not operate properly after installation and the signal
level is same as before, refer to the following steps below:
Most Common FAULTS
Most Common FAULTS
NO LIGHT
–
Indicates HR900G is missing power source.
•
Ensure proper connection between repeater unit and power adapter.
•
Ensure proper connection between power adapter and electrical outlet.
•
Test for line voltage availability on electrical outlet. If electrical outlet is verified in working
condition, repeater unit and/or power adapter may be defective. Contact dealer with available
serial number located on side of repeater unit.
RED solid
–
Indicates a fault. Disconnect the power adapter from repeater unit and continue with
necessary verifications below:
•
The indoor antenna and outdoor antenna are placed too closed to each other indicating poor isolation.
Relocation of minimum separation distance of 15 feet or more is required. A isolation of repeater unit and
antenna unit between a exterior wall is also recommended for better operation. The Antenna unit should
face away from the Repeater Unit towards the closest cell tower.
If red light remains on, this indicated overload of input signal. Unplug the power source from the Repeater
unit. Rotate the direction of the Antenna unit or relocation to a position where signal is weaker.
•
If red light remains on, Repeater unit may be defective. Contact dealer with available
serial number located on side of repeater unit.
Technical Support
Technical Support
HR900G Repeater
’
s serial number must be available to authorize technical
support and/or to establish a return authorization for defective units. The
serial numbers are located on the side panel of repeater unit, as well as on
the box in which they were delivered.
Additional support information may be obtained by accessing the
HYON, INC. website at
www.hyoninc.com
.
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