www.hygiena.com
DIAG-TB-2157-REVA
New Q7 Cycler and Computer Package
1.
Power on the unit and computer package
a.
Cycle startup lights follows – Error, Power, In-Use, Error, Power
i.
If Error stays on, there is problem. Try powering down and restarting. If that doesn’t work,
contact Diagnostics Support.
b.
The drawer will unlock when the In-Use light goes off. Open the drawer and immediately
remove the plastic block inside the machine. Keep this on site for the client, in the box with
the backup drivers. I like to write “backup BAX
®
supplies” on it.
2.
Launch the software and run the system checks to ensure that the machine is in good
working order.
a.
Under the Diagnostics menu, select Cycler, then run the Self Check – this will check the
system communication, lamp power, filter rotation, etc. If it passed, you are good to go.
i.
If it fails, record the error (also found in the log file if you forget), then reboot the system
and CPU and try again.
ii.
If it is a communication error check, try another USB port. If the error continues, check
that USB port is active on the computer and that the USB cable is connected and in
good condition.
iii.
If it is a lamp power error, open the door and make sure that the bulb is properly seated,
as it can get loose during shipping. The prongs should remain level and the bulb should
be all the way down.
b.
Under the Diagnostics menu, select Cycler, then select Block Control and select the Raise
option, and click Run. After that completes, select Lower and click Run. The In-Use light
will go off and the drawer will be able to open.
i.
If this fails, reboot the system and try again. If it continues to fail, contact Diagnostics
Support.
c.
Under the Diagnostics menu, select Thermal Test, make sure the box for the lid is checked,
and run the test. This will take a few minutes.
i.
A passed thermal test will show a stepped pyramid shape with a flat top. The lines may
not be smooth, this is just fine.
ii.
If it fails, it will give you an error. Record this or pull it from the Log File. Turn off the
machine for 5 minutes and reboot, then run the test again.
3.
Complete the BAX Install Checklist and attach to the equipment record in CRM.