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Care for your battery and e-bike
Along with the fun of having an e-bike comes a few special warnings to keep you and your bike safe.
Install accessories carefully
Consult with an e-bike technician before installing accessories. Using the wrong
bolt in the wrong place could cause a short circuit in the electrical system and/
or damage the battery, which might lead to over-heating. A battery that has been
severely impacted could catch fire. If you suspect damage to your battery, visit
your local bike shop immediately to have the battery inspected.
Transport your e-bike safely
• The Hyena drive system adds weight to the bicycle. Overloading a vehicle-mounted bicycle rack can
result in serious injury or death. Refer to your vehicle rack manual to be sure it is compatible with
your e-bike.
• Do not leave your e-bike in your car in the summer. The temperature inside your car could exceed
60 °C (140 °F). Extreme heat could damage your battery or cause it to catch fire.
Store your e-bike properly
If you won’t be riding your e-bike for three months or more, take the following steps to properly store it:
• Store your e-bike in a dry, ventilated location away from moisture, heat sources, and combustible or
easily flammable objects.
• Store your e-bike at the recommended temperature. Storing your e-bike outside of this range could
damage the battery, affect its performance or cause the battery to catch fire.
>50 °C
20 °C
<-20 °C
• Monitor the battery charge. Keep the battery charged to a minimum of 30% to 80%. The battery
can be damaged by deep discharge.
• When the battery charge is restored, disconnect the e-bike from the charger. Do not store your
e-bike connected to the charger.
Wash your e-bike gently
Do not submerge your e-bike or its components in water or wash them with a high-pressure hose.
Water could contact the electrical system and damage it.
Repair and maintain your e-bike safely
Never attempt to open any parts of the electrical system. Always contact your local bike shop to
service any parts of the electrical system.
Any unauthorised modification (tampering) of your bike’s drive system is prohibited. If you suspect that
your bike has been tampered with, or experience a change in the speed at which your drive assistance
cuts off, stop riding and contact an authorised e-bike retailer for assistance.
Dispose of components according to local rules
Dispose of the drive unit, battery, speed sensor, remote, wiring, accessories and packaging in an
environmentally correct manner according to local laws and regulations. Do not dispose of an e-bike or
its components with household waste. Contact your local e-bike retailer for proper recycling options.