How the Sensor Works: Why won’t my pump turn on?
The sensor detects the presence of water by using a continuity circuit. The continuity circuit works by allowing a small current to flow from the
sensor, through the water, to the ground when the tip of the sensor is in water. When no water is present, the circuit is broken and no current
flows. Normally, the pump provides the ground reference needed for the continuity circuit to work, but occasionally it won’t. If the pump won’t turn
on, this may indicate a weak ground reference. When this happens, it is necessary to provide a ground reference for the sensor to work.
Adding a Ground Wire:
TROUBLESHOOTING:
Alarm & LED Guide
Smart Button Features
WARRANTY:
STAK Enterprises Inc. warrants the model
HC5000T
to be free from defects in materials and workmanship for its normal, useful life, for a period
of 5 years from the date of purchase. STAK Enterprises Inc. makes no other express warranty for this device. No agent, representative, dealer,
or employee of STAK Enterprises Inc. has the authority to increase or alter the obligations or limitations of the warranty. The company's obliga-
tion of this warranty shall be limited to the repair or replacement of any part of the HC5000T which is found to be defective in materials or work-
manship under normal use and service during the 5 year period of product use by original product owner commencing with the date of purchase.
Owner must pay all shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to acts of God, nor
shall it apply to products which, in the sole judgment of STAK Enterprises, Inc. have been subject to negligence, abuse, accident, tampering,
alteration, misapplication, or improper installation.
THE DURATION OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR ANY PARTIC-
ULAR PURPOSES, SHALL BE LIMITED TO THE NORMAL, USEFUL LIFE OF THE PRODUCT, COMMENCING WITH THE DATE OF PUR-
CHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF
THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
Step 1
Strip 1 inch of insulation off each end of a 14 AWG length of wire.
Step 2
Secure one end of the wire to a copper water pipe or metal electrical conduit.
Step 3
Place the other end of the wire into the pit so that it is
below
the sensor.
NOTE:
No danger of electrocution. Visit our website www.hydrocheckproducts.com for more information.
Meaning
Possible Cause
Green LED
Pump is running.
None—Normal operation
Red LED
The pump is off.
None—Normal operation
2-Beep Alarm
(No Pump Current Detected)
The switch did not detect a motor current
during a pump cycle.
• Pump is not plugged in
• Mechanical float switch is not disabled
• Pump failure
3-Beep Alarm
(High Water Alarm)
Triggered if the sensor is still detecting water
at the end of a cycle.
• Pump failure
• Pump can’t keep up
• Blocked or frozen discharge pipe
• Trapped air is preventing normal pump
operation (airlock).
Goal
Method
Silence Alarm
Pressing and releasing the Smart Button while an alarm is active will silence the alarm for 24hrs.
Disable Alarm
Pressing and holding the Smart Button while an alarm is active will disable the alarm until the switch is reset. The
Smart Button should be pressed and held until the device sounds a short beep followed by a long beep, indicating
that the alarm was successfully disabled.
Switch Reset
Press and hold Smart Button while plugging switch into a 120 VAC outlet. A short beep will sound to indicate that the
switch has been reset. Resetting the switch returns all settings back to the original factory defaults.
Cancel Cycle
Press and release the Smart Button while the pump is on to cancel the cycle.
www.hydrocheckproducts.com | [email protected] | 1(877)-225-2124
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