Troubleshooting Guide:
Problem
Cause
Solution
1. No discharge
a. No water
a. Open water supply
b. Excessive water pressure
b. Install regulator if pressure
exceeds 85 PSI
c. Eductor clogged
c. Clean* or replace
2. No concentrate draw
a. Clogged check valve
a. Clean or replace
b. Metering tip clogged
b. Rinse in hot water or replace:
DO NOT REAM CLEAN!
c. Eductor clogged
c. Clean or replace
d. Clogged water inlet
d. Clean screen
e. Clogged foot strainer
e. Clean or replace
f. Low water pressure and/or
f. Minimum 25 PSI and 4 GPM
volume
flow required to operate unit
g. Concentrate container empty
g. Replace with full container
h. Check valve not screwed into
h. Tighten, but DO NOT OVER
eductor firmly
TIGHTEN!
3. Excess concentrate draw
a. Metering tip not in place
a. Press correct tip firmly into barb
(Or wrong metering tip)
4. Water flow won't shut off
a. Ball valve defective
a. Replace
5. Leaks at plastic and
a. Compression nut loose
a. Tighten nut 1/2 turn
copper junctions
6. Low or no water flow
a. Inlet screen clogged
a. Clean or replace
b. Supply source inadequate
b. 4 GPM flow necessary to unit.
Move unit or replumb incoming
line.
c. Scaled eductor or fittings
c. Clean* or replace
7. Backflow into concentrate
a. Eductor check valve inoperable
a. Clean or replace check valve
* In hard water areas, scale (mineral deposits) may form at the discharge of the eductor. This scale may be
removed by soaking the eductor in a descaling (deliming) solution or by running the descalant through the
system. When removing an eductor for soaking, firmly grasp the eductor and unthread the adapters located
above and below the eductor. Replace in the same manner.
Hydro Systems Company
3798 Round Bottom Rd.
Cincinnati, OH 45244
Phone: 513-271-8800
10069291 Rev. F
2/02
THANK YOU FOR YOUR INTEREST IN OUR PRODUCTS
protective clothing and eyewear when dispensing chemicals or other materials.
observe safety and handling instructions of the chemical manufacturers.
direct discharge away from you or other persons or into approved containers.
dispense cleaners and chemicals in accordance with manufacturer's instructions. Exercise
CAUTION
when maintaining your equipment.
equipment after each use in accordance with instruction sheet.
protective clothing and eyewear when working in the vicinity of all chemicals, filling or emptying
equipment or changing metering tips.
re-assemble equipment according to instruction procedures. Be sure all components are firmly
screwed or latched into position.
only to tap water outlets (85 PSI maximum).
WEAR
ALWAYS
ALWAYS
ALWAYS
CLEAN
WEAR
ALWAYS
ATTACH
Hydro Systems manufactures quality proportioning and dispensing equipment. Please use this equipment carefully and
observe all warnings and cautions.
************************************************************
NOTE
********************************************************
Wall mounted, high volume washing, foaming and/or sanitizing proportioner with two product eductors.
HydroChem Model 912
Multifunction Proportioning and Dispensing System
Package includes:
-- complete unit mounted on stainless steel back plate with formed ABS plastic cover
-- (2) 7-foot vinyl product suction tubes with foot strainers
-- (2) metering tip kits
-- (4) screws and (4) wall anchors for wall mounting (use 9/32" drill)
-- parts list and product structure diagram
Instructions for Operation:
1. Attach unit to wall using hardware provided.
2. Select metering tips (see section on metering tip selection) and press tips firmly into hose barbs provided at
the side of the eductors. Install product suction tubes on hose barbs. The strainer end of the suction tubes can
be dropped directly into the concentrate containers.
3. Connect water inlet hose with 3/4" male garden thread to female swivel at top left side of unit. Tighten to avoid
leaking.
4. Connect discharge hose to male 3/4" discharge provided at bottom of unit.
5. Turn on water supply to unit. Minimum 25 PSI water pressure and 4 GPM flow are required to operate the unit.
Hose of 1/2" ID is recommended if the hose length will be 50 feet or less. Use 3/4" ID hose if the total length
of the hose will exceed 50 feet.
6. Turn on product valve to begin proportioning and dispensing. Shut off the valve and turn on rinse (bottom) lever
for full volume rinse.
NOTE: By removing the four cover-attaching screws (two top and two bottom), the cover can be removed by
sliding it to the RIGHT (handles in the horizontal, or OFF position). Reassembly is the reverse of this
process: Align the handles with holes in the cover and slide the cover on from right to left. Replace the
screws.
Metering Tip Selection:
The final concentration of the dispensed solution is related to the size of the metering tip orifice, the viscosity of the
liquid being siphoned, water pressure, water flow rate, and other factors in the application. A chart is provided on
the next page which can be used as a guideline for selecting a metering tip when proportioning water-thin
concentrates. Test the actually achieved dilution using the Measurement of Concentration procedure discussed
on the next page. If product viscosity is greater than that of water, choose a tip with a larger orifice than that which
would deliver the desired water-to-product ratio for a water-thin product. Test the actually achieved ratio using the
Measurement of Concentration procedure on the next page. Continue to choose and test tips until the desired
dilution is achieved. Two clear, undrilled tips are supplied to permit drilling orifice sizes not listed if necessary.
